Inflectra | Bug

Posts Tagged 'Bug'

The Top 5 Software Testing Pitfalls

You're testing the latest release of your software. Time is tight as always. Your mission is to find serious bugs, so they can be reported and fixed before the product goes out to customers.

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Software testing bugs test runs SpiraTeam


Preview of SpiraTest v5.2 - Revamped User Interface for Incidents

We're very excited about the next version of SpiraTest (also SpiraPlan and SpiraTeam) coming out on April 26th. It features a lot of enhancements which will be the subject of future blog posts. However one big area is the redesign of the Incidents pages (both the one that displays the list of incidents and the one that displays a single incident when you click on it). This article explains some of the reasons behind the change and an explanation of what you can expect in v5.2. For those not heavily using the incidents module, it is still worth reading because in v5.3 we will be similarly changing all of the testing pages.

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spiratest enhancements incidents bug tracking issue tracking user interface


Incident Priority vs. Severity - Best Practices

Our project management system - Spira, contains several standard features for bug-tracking, two of which often get confused, and are often asked about in training classes.  These two are Priority and Severity. They are touched on in the manual, but here it is from the point of a tester. (Read More)

bug tracking priority severity triage


Is it a bug, is it a defect, no it's an incident!

Is it a "BUG"?  We call them bugs because of that time so long ago, when a moth made its presence known in an early computing device.  Bug has come to be known as a generic term for anything that does not work correctly.  We say it is buggy. This is a bug.  But it is not really a good indicator of what is happening unless we have an agreed upon lexicon, and even then, staff new to the process would require training. (Read More)

incident types defect tracking bug tracking


It’s an Issue! Don’t Bug Me!

I recently had cause to call my bank. Now, I wasn’t expecting to speak to a real person right away; I don’t pay enough fees for that. But I was at least hoping that relatively quickly I could press 1, then press 3 and then 2 to get to the right person to ask my question. Like most of us, I have battled automated help systems on many occasions and I know the routine. I had checked the support website and looked for pre-existing answers to my question, but with no luck and so now I had turned to the phone. As an aside, can it really be true that every organization out there needs me to listen to their entire message because they have all changed their menu options? Are they ever going to get them right? (Read More)

Defect Tracking Bug Reporting Help Desk Support


What is a Software Defect?

I doubt most people would struggle to answer the question, “What is a defect?” After all, we know what a defect looks like when we come across it, don’t we? “The system has encountered an unexpected error and must shut down,” is a message that leaves us in no doubt that there must be a defect in there somewhere. But knowing a defect when we see one is very different from being able to define what ‘defect’ actually means. (Read More)

Defect Bug Requirements Agile


Agile Techniques in Maintenance Environments

I'd like to address the question, 'Can Agile techniques be used in maintenance environments?' The short answer is, 'yes', and the long answer is, 'yes, sort of.' The reality of the situation is far more nuanced than either of those answers, so let's look at the issues in more detail. I don't intend to make this a comprehensive review, but just brief look at some of the issues to get us going. (Read More)

Agile Requirements Maintenance Support Defect resolution Bug fixing