Inflectra | Defect

Posts Tagged 'Defect'

Are You Testing in the Right Direction?

Over the years, we have had a couple of customers in the past struggle with using SpiraTest with their 'defect-centric' view of testing. SpiraTest was originally designed to follow a requirements-centric approach. A defect-centric approach isn't unreasonable per se, but many customers don't realize that they are even using this approach and wonder why SpiraTest works the way it does. This article is taken from a real customer 'eureka' moment and hopefully will help others in the same position.

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requirements testing defects


Is it a bug, is it a defect, no it's an incident!

Is it a "BUG"?  We call them bugs because of that time so long ago, when a moth made its presence known in an early computing device.  Bug has come to be known as a generic term for anything that does not work correctly.  We say it is buggy. This is a bug.  But it is not really a good indicator of what is happening unless we have an agreed upon lexicon, and even then, staff new to the process would require training. (Read More)

incident types defect tracking bug tracking


When Good Workflows Go Bad

A few months back, I was training a group on test management using SpiraTeam.  All was going well until I mentioned the ability to design a work-flow. Instantly I heard the sighs and groans.  WHY? (Read More)

workflow customization defects


The Defect-Requirements-Test Triangle

It is quite a popular notion that there should be formally recorded associations or links between defects and software code configuration items. This can explain why a piece of code has later been modified and also helps individuals find their way back to the ‘fix’ should the defect be found to still exist upon re-testing. But there are other ways to achieve this and so the question is: can the relationship between the defect and the code really be the most important one? (Read More)

Requirement Test Defect Issues Traceability Links Relationships


The Cost of Quality Assurance

I have often been presented with the argument that QA is not cost effective.  It seems like a throwback to years past, but it happens all too often.  With the advent of Agile, and other rapid development cycle methodologies, the mindset of "we will fix it once it is reported" has made a comeback. I know the MVP process, and it does include a specification, and can therefore be tested. (Read More)

quality assurance roi defects credibility


How to Choose a Test Management Tool

While it might seem that the most important consideration when choosing a test management software tool is the set of basic tool features supporting the test process itself, you should not neglect a wide range of other questions that could make or break your test management tool choice. This whitepaper identifies the key attributes you should look for in a test management solution. (Read More)

Test Management Requirements Management Defect Tracking


It’s an Issue! Don’t Bug Me!

I recently had cause to call my bank. Now, I wasn’t expecting to speak to a real person right away; I don’t pay enough fees for that. But I was at least hoping that relatively quickly I could press 1, then press 3 and then 2 to get to the right person to ask my question. Like most of us, I have battled automated help systems on many occasions and I know the routine. I had checked the support website and looked for pre-existing answers to my question, but with no luck and so now I had turned to the phone. As an aside, can it really be true that every organization out there needs me to listen to their entire message because they have all changed their menu options? Are they ever going to get them right? (Read More)

Defect Tracking Bug Reporting Help Desk Support


What is a Software Defect?

I doubt most people would struggle to answer the question, “What is a defect?” After all, we know what a defect looks like when we come across it, don’t we? “The system has encountered an unexpected error and must shut down,” is a message that leaves us in no doubt that there must be a defect in there somewhere. But knowing a defect when we see one is very different from being able to define what ‘defect’ actually means. (Read More)

Defect Bug Requirements Agile


Agile Techniques in Maintenance Environments

I'd like to address the question, 'Can Agile techniques be used in maintenance environments?' The short answer is, 'yes', and the long answer is, 'yes, sort of.' The reality of the situation is far more nuanced than either of those answers, so let's look at the issues in more detail. I don't intend to make this a comprehensive review, but just brief look at some of the issues to get us going. (Read More)

Agile Requirements Maintenance Support Defect resolution Bug fixing