October 10, 2018
Having a quality customer support system is vital for any business, small or large. A really good system puts your business ahead of the competition. In fact, according to Huffington Post, research has proven that a whopping 55 percent of consumers are willing to pay more for a guaranteed good experience.
This means it’s time to get rid of your current ticket system for evaluating customer issues. Whether you offer an upgraded experience to those willing to pay more or change your system from the bottom-up, here’s how to know your ticket systems is outdated. Whether in a help desk or in customer support, here’s when it’s time to cater to your customers in a way that organizes the highest priorities.Read More
August 14, 2018
The STARCANADA (https://well.tc/wbb2) full conference program is now available online!
Explore what the premier conference for software testing professionals has in store. Start making plans to join the fun from October 14–19 in Toronto at the Hyatt Regency Toronto.
**Exclusive Offer** inside!Read More
May 17, 2018
Thanks to those who attended our recent webinar discussing the challenges and opportunities testing and validating software and systems in the life sciences and healthcare industries. We have published a recording of the webinar and Q&A.Read More
April 3, 2018
Project management software has been around long enough that it’s fairly ubiquitous for businesses of all types. Teams from sales and marketing to manufacturing and software development use project management software to organize the myriad moving parts of business projects. But modern project management software doesn’t stop at tracking projects. Valuable features and reporting built right into today’s PM platforms make it easy for teams to use the software to help them build better processes, save time, and increase profitability across an organization.Read More
March 15, 2018
On March 14, 2018 Inflectra hosted its inaugural software testing event (hackathon) called Social Testing Competition at WeWork Manhattan Laundry in Washington, DC.
The event drew enthusiasm from the local software tester community with around 25 guest-testers. The group used a simplified version of Inflectra’s award-wining test management software - SpiraTest and tested a mobile app called Sickweather. The group was tasked with logging “technical bugs” and “usability issues” as two separate categories of incidents. (Technical bugs were worth 2 points and identified (reproducible) errors in the functioning of the application, whereas usability issues were worth 1 point and noted strange or confusing app behaviors.)
After about two hours of testing the app, the group collectively logged close to 250 issues into Spiratest’s centralized databank. (The unified test report will be delivered to the app owner for review and follow up).
By the end of the night, three winners were selected based on the points scored for the issues uncovered in the app.
We would like to take a moment here to recognize all women technologists who showed up, tested hard and walked away with prizes! Pleased to have you participate.Read More
March 12, 2018
In this presentation we discuss some of the unique testing and compliance requirements for IT projects in healthcare and the life sciences. We discuss the move to the cloud, the opportunities and challenges it will bring, and how the Inflectra platform can help. We then have a practical demonstration of our two products - SpiraTeam and Rapise - that can help you achieve compliance faster and more affordably than ever before.Read More
December 5, 2017
We had the pleasure of sponsoring the local D-CAST meetup this month, celebrating the end of 2017 and all things agile and software testing related. Inflectra is a proud sponsor of the group and is looking forward to helping support more events in the Washington, DC area in 2018. During the meetup, Peter Kim discussed his new cool Slackbot called Mr. Jenkins.Read More
November 3, 2017
It has been almost a year since we started our internship program. The premise of this undertaking has always been simple - Inflectra wanted to give back to the community by building up in-demand coding skills among young and aspiring techies in the metropolitan DC area.
So, this week we started a new round of internships and (drum roll, please.....) we got our first woman coder!
Her name is Julie and we are excited about working with her.Read More
July 14, 2017
If you are a software company, like us, building and releasing software is pretty much up there with coffee, chocolate, and Game of Thrones. But our digital fortress could no longer contain our desire to make new friends in our own neighborhood of Silver Spring, MD. And while there is no shortage of #awesome Meet-Up groups and Eventbrite get-togethers in DC/MD/VA area, we are using our resources to make software testing fun and accessible for everyone who is interested locally.
We are weaving a web of community connections through our regular coder internship program, our webinar series, and through our meetup group - Technology and Innovation Meet-up Group in Silver Spring, MA.Read More
June 16, 2017
Last night we attended a large gathering of technologists in Washington, DC at the CDK Summer Meetup. Held at the General Assembly building, part of the 1776 technology incubator, the event was a chance for local technologists to learn about Inflectra, our mission to make software development and testing awesome, and also to sign up for our internship and tech blogging programs.Read More
June 9, 2017
Team Inflectra is traveling to Israel to participate in DevGeekWeek2017 – an annual, 5-day conference on all aspects of software development. Three Inflectra software engineers will give talks, meet face-to-face with Inflectra’s partners, customers and users and organize social events in Herzliya, Israel between June 19 and 22, 2017.
So, if you are in town for this exciting conference, look up Inflectra, get on our guest list and get much more out of your participation in DevGeekWeek2017.Read More
May 26, 2017
We are excited to be part of the local DC tech community, and we have been working to help software developers and testers get into the industry, with training and career coaching events, as well as our internship program. We also sponsor local meetups and events in the community.Read More
May 5, 2017
I already know you are planning to be out and about during Fiesta Asia in downtown Silver Spring, MD on May 7. But while celebrating Asian Pacific American Heritage Month is good for your soul, we invite you to combine play with a bit of job-search advice at Inflectra's Company HQ down the street. Come spend an afternoon working for your own future at Tech Recruitment Workshop for aspiring coders, programmers and software testing enthusiasts!Read More
February 3, 2017
As part of our drive to give back to the local DC Tech Community, Inflectra is going to be sponsoring local Hackathons and Testoramas in the DC area in the coming year. Keep an eye out for news on our local meet-ups and events. In addition we have user summits in Europe during the month of March, and are planning on similar events in North America later this year.Read More
January 27, 2017
Last night we attended the first DC Tech in Motion meetup in Washington, DC. Held in the very cool WeWork Manhattan Laundry collaborative shared working space, it was a great opportunity to get a pulse on the tech scene in DC and meet some of the people looking to work in the industry as well as those with startups looking for new people.Read More
January 20, 2017
One of our New Year’s Resolutions for 2017 was to support and nurture the tech community in our home area – Washington, DC and Silver Spring, Maryland (a hip superb of DC where our office is physically located).
So while everyone else today is talking about the Presidential Inauguration, we’re going to bring some optimistic light relief to recant our first attendance at the popular DC Tech Meetup group. This was our first time attending, and it was great to see the local DC Tech scene in action:Read More