Many of our customers are importing from other tools, such as HP QC, HP ALM, Microsoft Test Manager, TestRail, etc. We have convenient import tools for these products. However sometimes these import tasks can fail due to interruptions. This article provides some solutions
Sometimes when using our MS-Office Add-Ins (for Excel, Word and Project) on a new computer you will see an error message of the type:
Unable to cast COM object of type 'System.__ComObject' to interface type 'Microsoft.Office.Tools.Excel.Worksheet'. This operation failed because the QueryInterface call on the COM component for the interface with IID ...
This article explains the cause of these types of error and provides some common solutions
When you install the Spira MS-Office Add-Ins to help import data into SpiraTest, SpiraPlan or SpiraTeam from Excel, Word or MS-Project the installer will check that you have the Microsoft Visual Studio Tools for Office (VSTO) pre-requisite installed. Sometimes if you have this already installed with a newer version it will prevent the install from completing.
We recently announced the release of an updated MS-Office
plugin for Spira v5.0 that makes use of the new API in Spira 5.0. However some customers still need the older MS-Office 2010+ plugin for older versions of Spira (v4.x).
This article describes the steps for importing data from an Excel
spreadsheet into KronoDesk. You can use this to import help desk tickets and notes.
Sometimes when you are using the SpiraTeam Importer for IBM Rational DOORS, you will get a DXL Runtime Error. This article explains the cause and provides the appropriate solution.
Sometimes when importing users from HPQC using the SpiraTest / SpiraTeam QC 9.0+ importer, it will fail to import the users.
This article describes the steps for importing data from an Excel spreadsheet into SpiraTeam. You can use this to import requirements, test cases, tasks, incidents and releases.