Articles Tagged 'synchronization'

Articles
How to fix Jira synchronization issues - mapping errors

Sometimes when integrating Jira with Spira, you might receive errors that refer to artifact mappings, statuses, or even users. This can happen  even if the synchronization status is marked as ‘Success’ and highlighted in green. In this article we have combined certain synchronization errors that might appear while configuring integration with Atlassian Jira.

How to fix Jira DataSync error codes – 400, 401, 404 and 500

Sometimes during the Jira plugin configuration to sync with Spira, you might get an error that is not self-describing and the errors do not point to an obvious solution. In this article we provide guidance on how to resolve some common synchronization errors with specific error codes (400, 401, 404 and 500)

Synchronizing JIRA 5.0+ with Spira version 4.x

The plugins listed on our website for integrating with JIRA are compatible with the latest major version (5.0 at time of writing) of SpiraTest, SpiraPlan or SpiraTeam. This article provides older versions of the JIRA data-synchronization plugin for customers that are using older versions of Spira.

Data Synchronization with JIRA - What Synchronizes

A customer recently had some questions about what synchronizes between Spira and Jira, so we thought that this article would help clarify things.

Troubleshooting the Data-Synchronization between SpiraTest and Jira

This article describes some basic troubleshooting steps that you should take when the data-synchronization service between SpiraTest and another bug tracker (in this example Jira, but much of this also applies to other data syncs) does not appear to work correctly.

How to encrypt Spira login credentials when using the DataSync Service

When you use Inflectra's DataSync Service with your on premise installation of Spira, the credentials are stored in a config file. By default, these credentials are not encrypted to help users troubleshoot the connection. This article explains how to encrypt the credentials, to increase security.

Get Area ID from Microsoft Azure DevOps (ADO)

In order to synchronize SpiraTest, SpiraTeam, or SpiraPlan with Microsoft Azure DevOps (ADO) formerly known as Microsoft Team Foundation Services (TFS) you may need the IDs of the Areas inside ADO. This article describes how you can get this from cloud instances of ADO where you do not have access to the database.

Jira Server 9.0 and Later Breaking API Changes

For performance reasons, Atlassian has made breaking changes to the Jira Server API in version 9.0 (and later). This means that is you are using the Spira data synchronization plugin for Jira Server, you need to download the most recent version from our website. This also affects Jira Data Center.

Note: this does not affect Jira Cloud.

Using SpiraTeam Data Synchronization with TFS on a 64-bit system

SpiraTeam is designed to work on both 32-bit and 64-bit systems, taking advantage of the extra memory and power available if you have a 64-bit operating system. However Microsoft's Team Foundation Server (TFS) - part of Visual Studio Team System (VSTS) - only runs in 32-bit mode. Therefore when using our integration there are a couple of steps you need to perform.

Links in Jira to Spira no longer visible in new Jira UI

One of the features of the Spira synchronization service for Atlassian Jira is that it automatically adds relevant links to the user story and issue pages in Jira to make it easier to navigate from Jira back to SpiraTest, SpiraTeam, or SpiraPlan. Some users have reported these links are no longer visible.

Using CheckObjectExists(xpathOrObjId) to See if Web Object Exists on Page

This articles describes how you can use the Navigator.CheckObjectExists(...) action to see if an element exists on a web page and how it differs from the Global.DoWaitFor / DoWaitForProperty actions that are described in another article.

SpiraTest - GitLab Integration, What Synchronizes?

When you use SpiraTest with GitLab, the synchronization plugin synchronizes some fields unidirectionally and other fields bidirectionally. To clarify the details, this article illustrates which fields are synched and in which directions.

How To Build A Custom Data Sync Solution

We provide the source code for a number of the data sync solutions we provide (eg Jira). This gives customers the ability to tweak the precise behavior of the sync to their specific business needs. The open source code does not run in isolation and this article explains how to make sure you have everything you need to build and test your custom code.

Integrating SpiraTest, SpiraPlan or SpiraTeam Hosted with JIRA On-Demand

This article describes the steps in integrating a hosted instance of SpiraTest, SpiraPlan or SpiraTeam with Atlassian's JIRA On-Demand (hosted). We recommend using our cloud hosted data synchronization service that means you don't need any special tools or downloads to use both products together. Let us do the work for you!