With this new add-on (available at http://www.inflectra.com/SpiraTeam/Downloads.aspx) you can connect to your company's email server and have the system scan for inbound emails from end users.
The system will then either create a new incident request in SpiraTeam or if the email is in response to a notification from the system, it will simply add the email contents as a new comment on the existing SpiraTeam item.
Our mission to helping our customers - large corporations, small businesses, professional services firms, government agencies and individual developers – with the means to effectively and affordably manage their software development and testing lifecycles, so as to decrease the time to market and increase return on investment.
At Inflectra, we are fully committed to provide our customers with the very best products and customer service. We believe in going the extra mile to ensure that each customer is satisfied with our software products. We have the experience and the commitment to deliver the products customers need to deliver their projects and assure quality every step of the way. (Learn More)
We are so confident that you will be fully satisfied with our products that we offer a 30-day, unconditional, money back guarantee! (Learn More)