This page is maintained for older versions of KronoDesk only. The latest documentation can be found at: https://kronodoc.inflectra.com

KronoDesk 1.0 Administration Guide Help Viewer

3.3.1. Appearance

This page allows an administrator to customize the appearance of the customer support forums so that the standard text that is displayed matches the support policies of the organization. It also allows the administrator to customize some of the web page meta-data fields that can be used to optimize the support forums for Search Engine Optimization (SEO).

This page lets you specify the following values:

  • Forums Name – You can change the title displayed for the online support forums to match your company’s name. For example you might want to rename the forums “Acme Inc. Support Forums”.
  • Description #1 – This rich text box contains the first paragraph of introductory text displayed on the support forums home page.
  • Description #2 – This rich text box contains the second paragraph of introductory text displayed on the support forums home page.
  • Meta-Description – This plain text box contains the HTML Meta-Description field that is not displayed in the web browser, but is often used by search engines to rank the content. You may want to modify this to ensure that your support forums are ranked highly on Internet search engines. It should contain a brief description of your company, its products, and the support forums
  • Meta-Keywords – This plain text box contains the HTML Meta-Keywords field that is not displayed in the web browser, but is often used by search engines to rank the content. You may want to modify this to ensure that your support forums are ranked highly on Internet search engines. It should contain a comma-separated list of keywords related to your company and products/services.