This page is maintained for older versions of KronoDesk only. The latest documentation can be found at:

KronoDesk Administration Guide Help Viewer

3.1.10. Orphaned Documents:

In some occasions, there can be attachments stored on the system that are not deleted when their associated item is deleted. This can cause unused files to fill up the attachments storange directory. This page will show the administrator any attachments in the database that have no associated link to a ticket or KB article, or documents on the file server with no record in the database:

By clicking the ‘Purge’ button, the system will be cleaned of all unused files and unlinked attachments.