This page is maintained for older versions of KronoDesk only. The latest documentation can be found at: https://kronodoc.inflectra.com

SpiraTest User Manual Help Viewer


1. Introduction
2. Functionality Overview
3. Home Page
4. Knowledge Base
5. Forums
6. Help Desk
7. User Profile
8. Reports
Legal Notices
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1. Introduction
2. Functionality Overview
3. Home Page
4. Knowledge Base
5. Forums
6. Help Desk
7. User Profile
8. Reports
Legal Notices

7.3. Organizations

Customers may be assigned to an organization. Refer to the Administration Document on how to create and add users to organizations.

When part of an organization, the user may be in one of three roles:

  • Member – This user can view company information, users in his organization that have accounts in the application, and view open tickets by other organization members.
  • Supervisor – This user can do all of the above, plus edit any of the open tickets.
  • Manager – This user can do all of the above, as well as remove user accounts from the organization and add new users, and modify organization properties.