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SpiraTest Administration Guide Help Viewer

1. Introduction
2. Installing SpiraTeam®
3. System Administration
4. Appendices
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1. Introduction
2. Installing SpiraTeam®
3. System Administration
4. Appendices

2.1.3. Ensure that IIS is installed

On Windows Server installations, IIS is usually installed as part of the factory configuration, whereas on Windows Vista and XP installations, you typically need to manually add the components to the factory configuration. The steps that you need to take to verify its installation are listed below for each operating system:

a) Windows XP or 2003 Server

To check if you have IIS installed, click Start > Control Panel > Administrative Tools. Under the “Administrative Tools folder”, you should see an icon for “Internet Information Services”. If you don’t see this icon, then it means that you need to add IIS to your computer:

To install IIS, you need to click Start > Control Panel > Add or Remove Programs, then choose the option to “Add / Remove Windows Components” as illustrated below:

Check the box marked “Internet Information Services (IIS)”, and click the <Next> button to install the missing Windows components. Once the installation has completed, IIS will now be installed on your system. To verify that this is the case, type into the address bar of Internet Explorer on your computer. You should see a screen displaying the initial IIS startup page:

Windows XP IIS Default PageWindows 2003 Server IIS Default Page

If you don’t see this page, but instead see an IIS error page (e.g. Internal Server Error 500), please refer to Appendix A – Troubleshooting IIS to fix your IIS installation before following the rest of this installation guide.

On Windows 2003 Server you may also need to go into the Web Service Extensions folder and make sure that ASP.NET 4.0 is marked as ‘Allowed’. If you receive an HTTP 404 (Page Not Found) error when running SpiraTeam® then it usually means that ASP.NET 4.0 is marked as Prohibited.

b) Windows or 2008 Server

To check if you have IIS installed, click Start > Control Panel > Administrative Tools. Under the “Administrative Tools folder”, you should see an icon for “Internet Information Services (IIS) Manager”. If you don’t see this icon, then it means that you need to add IIS to your computer:

To install IIS, you need to click Start > Control Panel > Programs and Features, then choose the option to “Turn Windows features on or off”. This will bring up the list of features and roles that can be configured on the server:

Make sure that the following features are enabled:

  • Common HTTP Features
  • Static Content
  • Default Document
  • HTTP Errors
  • HTTP Redirection
  • Application Development
  • ASP.NET
  • .NET Extensibility
  • ISAPI Extensions
  • ISAPI Filters
  • Management Tools
  • IIS Management Console
  • IIS Management Service

To verify that this IIS is now installed, type into the address bar of Internet Explorer on your computer. You should see a screen displaying the initial IIS startup page: