This page is maintained for older versions of Spira only. The latest documentation can be found at:

SpiraTest Administration Guide Help Viewer

1. Introduction
2. Installing SpiraTeam®
3. System Administration
4. Appendices
1. Introduction
2. Installing SpiraTeam®
3. System Administration
4. Appendices

4.3. Appendix C – Sending Email through IIS

This section outlines the steps that you need to take to configure your IIS web server to send email notifications from SpiraTeam®. Since email configurations can vary greatly between environments, please check with your local IT personnel for the correct settings that should be used. This section assumes that you have an SMTP mail-server available on your network that is capable of relaying the email from the IIS server.

First open up the Internet Information Services (IIS) Manager on your server and expand the Default SMTP Virtual Server node:

Right-click on the “Default SMTP Virtual Server” node and click on “Properties”. Then select the “Delivery” tab on the dialog box that pops-up:

Now, click on the <Advanced> button to bring-up the advanced delivery configuration screen:

In this dialog box, you should enter the following information:

  • Masquerade domain:This is the domain name that you want emails from SpiraTeam® to look like their being sent from. This is typically the domain name of your organization (e.g.
  • Fully-qualified domain name:This is the fully qualified domain name of the IIS server that SpiraTeam® is installed on (e.g.
  • Smart host:This is the fully qualified domain name of the SMTP mail-server that will actually be used in delivering the emails. (e.g. You will need to get the name of this from your IT personnel.

Once you have updated the settings, click the various <OK> buttons and you should now see emails being delivered from SpiraTeam®. Note: the email address that is used as the ‘from address’ for all emails generated by SpiraTeam® is the email address stored in the Administrator user’s profile. You should edit that user’s account and make sure their email address is a valid email address in your environment.

Legal Notices

This publication is provided as is without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

This publication could include technical inaccuracies or typographical errors. Changes are periodically added to the information contained herein; these changes will be incorporated in new editions of the publication. Inflectra® Corporation may make improvements and/or changes in the product(s) and/or program(s) and/or service(s) described in this publication at any time.

The sections in this guide that discuss internet web security are provided as suggestions and guidelines. Internet security is constantly evolving field, and our suggestions are no substitute for an up-to-date understanding of the vulnerabilities inherent in deploying internet or web applications, and Inflectra® cannot be held liable for any losses due to breaches of security, compromise of data or other cyber-attacks that may result from following our recommendations.

The section of the manual that describes modifying the Windows System Registry (“Registry”) should only be attempted by experienced Windows administrators who are familiar with its organization and contents. Inflectra® cannot be held liable for any losses due to damage to the system registry made by inexperienced personnel.

SpiraTest®, SpiraPlan®, SpiraTeam® and Inflectra® are registered trademarks of Inflectra Corporation in the and other countries. Microsoft®, Windows®, Explorer® and Microsoft Project® are registered trademarks of Microsoft Corporation. All other trademarks and product names are property of their respective holders.

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