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Spira 4.2 User Manual Help Viewer

1. Introduction
2. Functionality Overview
3. User/Project Management
4. Requirements Management
5. Test Case Management
6. Incident Tracking
7. Release Management
8. Task Tracking
9. Resource Tracking
10. Document Management
11. Reports Center
12. Source Code
13. Planning Board
14. Mobile Access
Search:
1. Introduction
2. Functionality Overview
3. User/Project Management
4. Requirements Management
5. Test Case Management
6. Incident Tracking
7. Release Management
8. Task Tracking
9. Resource Tracking
10. Document Management
11. Reports Center
12. Source Code
13. Planning Board
14. Mobile Access

3.4.9. Incident Summary

This section consists of a summary table that displays the aggregate count of incidents in the system broken-down by priority (on the x-axis) and status (on the y-axis). This allow the project manager to determine how many critical vs. low priority incidents are waiting to be addressed, and how many new items need to be categorized and assigned. Clicking on the “View Details” link at the top of the table simply brings up the incident list (see section 6.1), whereas clicking on the individual values in the cells will display the incident list with the filter set to match the priority and status of the value.

By default this summary table displays the total count of all incidents – regardless of type, however my changing the drop-down list to a specific incident type (e.g. bug, enhancement, issue, etc.), the project manager can filter the summary table to just items of that type. You can also configure in the settings whether to use Priority or Severity for the x-axis