This page is maintained for older versions of Spira only. The latest documentation can be found at: https://spiradoc.inflectra.com

SpiraTest Administration Guide Help Viewer

1. Introduction
2. Installing SpiraTeam®
3. System Administration
4. Appendices
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1. Introduction
2. Installing SpiraTeam®
3. System Administration
4. Appendices

4.1.2. Application Session Pooling Issues (IIS 6.0)

This issue can affect Windows Server 2003 using IIS 6.0. Since the 6.0 release of IIS, there is the ability to separate the web-server into different “Application Pools”. Sometimes, web hosting companies will host multiple websites in the same application pool (which we do not recommend). When resources are maxed out for an application pool IIS 6 starts to recycle these sites causing application variables to be lost for those recycled sites. By default, SpiraTeam installs on these operating systems in its own application pool.

If you are experiencing application/session loss symptoms then we recommend asking your web hosting company to verify that your instance of SpiraTeam is running in its own application pool with all recycling options disabled and the recycle worker process set to recycle only once during the day at a set time.

To make these changes yourself, you need to follow these steps:

1) Add new application pool for “SpiraTeam” if one does not already exist:

2) Next, choose your own application pool in the SpiraTeam web site properties:

Click “OK” and you should now find that the issues with sessions disappearing has been corrected.