We must be sure to categorize our incident types in such a way as to promote clarity. The more clear the term, the easier it is to convey the message we are looking to include without having to read the entire report. It also helps in filtering.
As examples, I will take a few types I have seen that are good to use:
These are just a few of the types, perhaps you could let us know of some that you have found to be useful.
Our mission to helping our customers - large corporations, small businesses, professional services firms, government agencies and individual developers – with the means to effectively and affordably manage their software development and testing lifecycles, so as to decrease the time to market and increase return on investment.
At Inflectra, we are fully committed to provide our customers with the very best products and customer service. We believe in going the extra mile to ensure that each customer is satisfied with our software products. We have the experience and the commitment to deliver the products customers need to deliver their projects and assure quality every step of the way. (Learn More)
We are so confident that you will be fully satisfied with our products that we offer a 30-day, unconditional, money back guarantee! (Learn More)