Searching & Filtering | Help Desk Software | Customer Support | KronoDesk
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Searching & Filtering

KronoDesk comes with a powerful set of search tools that let you find information quickly and easily from a variety of sources.

Global Search

When you don’t know the best place to find information, the KronoDesk global search provides a quick and easy way to scan the available content and resources to find the answer to your problem:


You can narrow down the results to include just articles or support forum threads (or both):


Knowledge Base Search

The knowledge base is searchable by category, keyword and meta-tag, with the system using powerful free text search algorithms to find the best match: