Customer Case StudySpiraTeam helped a global IT services provider coordinate a complex multinational systems merger while maintaining uninterrupted operations.
The project brought a significant U.S. IT solutions company into the global operations of the acquiring technology provider while keeping regional operations productive and available.
The transition also took place during COVID-19, with remote work and limited physical interaction increasing coordination demands.
SpiraTeam was used intensively to manage and validate large numbers of requirements and test cases during the merger.
This project was conducted entirely during the pandemic... Spira was something consistent, well-understood and a normalizing factor.Senior Executive, IT Services Provider
SpiraTeam was chosen for its robust capability in managing extensive requirements and test cases, effective communication and coordination functionality, and scalability and reliability.
The platform became so embedded in daily work that employees began using “Spira” as a noun when referring to logged defects.
The company plans to reinforce its Inflectra partnership, improving test management and automation while supporting Agile, Waterfall, and Hybrid methodologies.
Improve visibility into delivery progress across diverse methodologies.
Continue improving the experience for business users and delivery teams.
Expand test management and automation capabilities.
The provider reported high satisfaction with Inflectra support responsiveness and effectiveness.
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