Telecommunications · Salesforce automation
Telstra Boosts Salesforce Test Automation with Inflectra
Telstra International selected SpiraTest and Rapise to broaden automation, bring non-technical team members into the process, and accelerate regression and daily sanity testing.
The Company
- Company
- Telstra International
- Industry
- Telecommunications
- Locations
- North America, Europe, and APAC
- Team size
- 20 automation testers
- Projects
- 10
The Challenge
Telstra International faced growing demand for advanced test automation for its Salesforce platform. Strict security standards required a full security review and approval of any automation solution, adding complexity to tool selection.
The Objective
The company aimed to expand the scope of automation, enable non-technical team members to participate actively, and significantly accelerate test execution.
Tools used previously
- Selenium
- Gauge + Taikoo
These tools supported basic automation tasks but were insufficient for automating complex applications such as Salesforce.
The Inflectra solution
SpiraTest and Rapise created a comprehensive regression-testing foundation
SpiraTest and Rapise were deployed to build a reliable regression test suite for Salesforce. Rapise enabled Telstra to automate repetitive and complex tasks, including regression and daily sanity testing. SpiraTest was used to manage and document testing processes so tests could be planned, executed, and tracked for efficiency and accountability.
Rapise
Provided extensive Salesforce automation support and the flexibility needed for complex workflows.
SpiraTest
Centralized planning, execution, documentation, and tracking of the testing process.
Why Inflectra?
- Telstra had already achieved success with Inflectra platforms on other projects.
- Rapise stood out for extensive Salesforce automation support.
- The user-friendly interface enabled non-technical team members to participate, supporting Telstra's goal of democratizing automation.
Results & benefits
Broader coverage, reusable regression tests, and less manual effort
A more comprehensive set of test cases could be executed across Salesforce.
A reusable regression suite gave the team confidence that Salesforce changes would not introduce errors.
Reduced manual testing, lower human error, and improved project agility.
Customer testimonial
“We have found Rapise to be a great automation tool, enabling us to complete regression and daily sanity testing efficiently. In the future, we plan to update the Rapise scripts to include downstream systems.”Nicholas B., Telstra International
8/10
10/10
Future plans
Extending automation to downstream applications
Telstra plans to extend its use of Inflectra tools, especially Rapise, to automate downstream applications across its technology ecosystem. The goal is to maintain robust test coverage across critical systems while supporting continued growth and innovation in telecommunications.
This web version represents the Telstra case-study content on pages 1-2 of the supplied PDF. The PDF's third page contains separate Inflectra AWS partnership material and is not part of the Telstra narrative.
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