<rss version="2.0" xmlns:a10="http://www.w3.org/2005/Atom"><channel><title>Inflectra Customer Forums: Unable to connect to SpiraTeam Project (Thread)</title><description>  I am running a trial version of SpiraTeam 3.1 and using the Data Sync Service with the Jira plugin.    Originally everything was running fine until randomly yesterday afternoon the Data Sync Service started coming up with this error:       Unable to connect to SpiraTeam project, please check that the SpiraTeam login has the appropriate permissions        I have already triple-checked the exe.config file and made sure the username and password were correct. I have also checked the permissions on the user both in SpiraTeam and in Jira.   </description><language>en-US</language><copyright>(C) Copyright 2006-2026 Inflectra Corporation.</copyright><managingEditor>support@inflectra.com</managingEditor><category domain="http://www.dmoz.org">/Computers/Software/Project_Management/</category><category domain="http://www.dmoz.org">/Computers/Software/Quality_Assurance/</category><generator>KronoDesk</generator><a10:contributor><a10:email>support@inflectra.com</a10:email></a10:contributor><a10:id>http://www.inflectra.com/kronodesk/forums/threads</a10:id><ttl>120</ttl><link>/Support/Forum/integrations/bug-trackers/124.aspx</link><item><guid isPermaLink="false">threadId=124</guid><author>Frank Heller (fheller@wingspan.com)</author><title>Unable to connect to SpiraTeam Project</title><description>  I am running a trial version of SpiraTeam 3.1 and using the Data Sync Service with the Jira plugin.    Originally everything was running fine until randomly yesterday afternoon the Data Sync Service started coming up with this error:       Unable to connect to SpiraTeam project, please check that the SpiraTeam login has the appropriate permissions        I have already triple-checked the exe.config file and made sure the username and password were correct. I have also checked the permissions on the user both in SpiraTeam and in Jira.   </description><pubDate>Wed, 27 Jul 2011 17:58:32 -0400</pubDate><a10:updated>2011-08-02T15:42:00-04:00</a10:updated><link>/Support/Forum/integrations/bug-trackers/124.aspx</link></item><item><guid isPermaLink="false">messageId=238</guid><author>David J (adam.sandman+support@inflectra.com)</author><title>Could you send a copy of the DataSyncService.exe.config file to  support@inflectra.com  with a copy </title><description>Could you send a copy of the DataSyncService.exe.config file to  support@inflectra.com  with a copy of this forum posting.</description><pubDate>Tue, 02 Aug 2011 15:41:59 -0400</pubDate><a10:updated>2011-08-02T15:41:59-04:00</a10:updated><link>/Support/Forum/integrations/bug-trackers/124.aspx#reply238</link></item></channel></rss>