<rss version="2.0" xmlns:a10="http://www.w3.org/2005/Atom"><channel><title>Inflectra Customer Forums: Sync Plugin can't connect to SpiraTeam web service (Thread)</title><description>I just setup the JiraDataSync 4.x plugin to push data from my existing Spirateam server to my new Jira server.  When I start the service I get the following error message:  Event Type:    Error Event Source:    SpiraTeam Data Sync Service Event Category:    None Event ID:    0 Date:        4/17/2012 Time:        3:02:35 PM User:        N/A Computer:    SPIRATEAM Description: General Error: An error occurred while receiving the HTTP response to http://spirateam/SpiraTeam/Services/v3_0/ImportExport.svc. This could be due to the service endpoint binding not using the HTTP protocol. This could also be due to an HTTP request context being aborted by the server (possibly due to the service shutting down). See server logs for more details.  Server stack trace:     at System.ServiceModel.Channels.HttpChannelUtilities.ProcessGetResponseWebException(WebException webException, HttpWebRequest request, HttpAbortReason abortReason)    at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)    at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)    at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout)    at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)    at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)    at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)  Exception rethrown at [0]:     at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)    at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&amp; msgData, Int32 type)    at Inflectra.SpiraTest.PlugIns.Jira4DataSync.SpiraImportExport.IImportExport.Incident_RetrieveNew(DateTime creationDate)    at Inflectra.SpiraTest.PlugIns.Jira4DataSync.DataSync.Execute(Nullable`1 lastSyncDate, DateTime serverDateTime)  For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.   I can hit that endpoint URL in a browser, so I think that's correct Anyone seen this error before or have any ideas? Thanks, Jason     </description><language>en-US</language><copyright>(C) Copyright 2006-2026 Inflectra Corporation.</copyright><managingEditor>support@inflectra.com</managingEditor><category domain="http://www.dmoz.org">/Computers/Software/Project_Management/</category><category domain="http://www.dmoz.org">/Computers/Software/Quality_Assurance/</category><generator>KronoDesk</generator><a10:contributor><a10:email>support@inflectra.com</a10:email></a10:contributor><a10:id>http://www.inflectra.com/kronodesk/forums/threads</a10:id><ttl>120</ttl><link>/Support/Forum/integrations/bug-trackers/270.aspx</link><item><guid isPermaLink="false">threadId=270</guid><author>Jason Free (jason.e.free@boeing.com)</author><title>Sync Plugin can't connect to SpiraTeam web service</title><description>I just setup the JiraDataSync 4.x plugin to push data from my existing Spirateam server to my new Jira server.  When I start the service I get the following error message:  Event Type:    Error Event Source:    SpiraTeam Data Sync Service Event Category:    None Event ID:    0 Date:        4/17/2012 Time:        3:02:35 PM User:        N/A Computer:    SPIRATEAM Description: General Error: An error occurred while receiving the HTTP response to http://spirateam/SpiraTeam/Services/v3_0/ImportExport.svc. This could be due to the service endpoint binding not using the HTTP protocol. This could also be due to an HTTP request context being aborted by the server (possibly due to the service shutting down). See server logs for more details.  Server stack trace:     at System.ServiceModel.Channels.HttpChannelUtilities.ProcessGetResponseWebException(WebException webException, HttpWebRequest request, HttpAbortReason abortReason)    at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)    at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)    at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout)    at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)    at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)    at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)  Exception rethrown at [0]:     at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)    at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&amp; msgData, Int32 type)    at Inflectra.SpiraTest.PlugIns.Jira4DataSync.SpiraImportExport.IImportExport.Incident_RetrieveNew(DateTime creationDate)    at Inflectra.SpiraTest.PlugIns.Jira4DataSync.DataSync.Execute(Nullable`1 lastSyncDate, DateTime serverDateTime)  For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.   I can hit that endpoint URL in a browser, so I think that's correct Anyone seen this error before or have any ideas? Thanks, Jason     </description><pubDate>Tue, 17 Apr 2012 19:06:36 -0400</pubDate><a10:updated>2012-04-19T19:56:06-04:00</a10:updated><link>/Support/Forum/integrations/bug-trackers/270.aspx</link></item><item><guid isPermaLink="false">messageId=519</guid><author>Jason Free (jason.e.free@boeing.com)</author><title>  In case anyone else encounters this, it's an IIS configuration issue.  In your {SpiraTeam}/web.con</title><description>  In case anyone else encounters this, it's an IIS configuration issue.  In your {SpiraTeam}/web.conf file, make the following change:                                                            You'd never guess that from the log message.     </description><pubDate>Thu, 19 Apr 2012 19:56:06 -0400</pubDate><a10:updated>2012-04-19T19:56:06-04:00</a10:updated><link>/Support/Forum/integrations/bug-trackers/270.aspx#reply519</link></item></channel></rss>