Inflectra Customer Forums: Unable to get list of plugins to execute (Thread) Running an evaluation of spiratest at the moment, and trying to get jira sync running. Last week before I had the data mappings, I was getting all the way through to it telling me I had bad mappings. Now that I have the mappings in and configured, When I start the sync service the app log gives me a different error, not even getting that far: Unable to get a list of Plugins to execute (the session was not authenticated, please call Connection_authenticate() method first) Ideas on where to start troubleshooting this? Thanks in Advance! en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/integrations/bug-trackers/36.aspxthreadId=36Shane Lawrence (slawrence@swarmbuilder.com)Unable to get list of plugins to execute Running an evaluation of spiratest at the moment, and trying to get jira sync running. Last week before I had the data mappings, I was getting all the way through to it telling me I had bad mappings. Now that I have the mappings in and configured, When I start the sync service the app log gives me a different error, not even getting that far: Unable to get a list of Plugins to execute (the session was not authenticated, please call Connection_authenticate() method first) Ideas on where to start troubleshooting this? Thanks in Advance! Mon, 21 Mar 2011 19:28:32 -04002011-03-21T20:43:46-04:00/Support/Forum/integrations/bug-trackers/36.aspxmessageId=67Steve M (mike.morrey+support@inflectra.com) Shane Lawrence When I start the sync service the app log gives me a different error, not even g Shane Lawrence When I start the sync service the app log gives me a different error, not even getting that far: Unable to get a list of Plugins to execute (the session was not authenticated, please call Connection_authenticate() method first) That error means that the user that the DataSync is configured to use (configured in DataSync.exe.config file) cannot log on to SpiraTeam. Check the user/password and verify the user's enabled in SpiraTeam, and you should be set to go. Mon, 21 Mar 2011 19:46:13 -04002011-03-21T19:46:13-04:00/Support/Forum/integrations/bug-trackers/36.aspx#reply67messageId=68Shane Lawrence (slawrence@swarmbuilder.com) ./V8 Ya, I did change the password to match LDAP. Thanks for the quick head check! ./V8 Ya, I did change the password to match LDAP. Thanks for the quick head check! Mon, 21 Mar 2011 20:43:46 -04002011-03-21T20:43:46-04:00/Support/Forum/integrations/bug-trackers/36.aspx#reply68