Inflectra Customer Forums: Error connecting to server, MS-office Add-in (Thread) Hi, I have trouble connecting to my SpiraTeam server with the MS-Office Add-in. When i click connect the software response with an error message, something like; "Unable to connect to server. The error message was: 'It was not possible to activate the requested service https://192.168.11.100/SpiraTeam/services/v3_0/ImportExport.svc ." Is it something wrong with the software on my server or is it something wrong with the Add-in? I-¦m using SpiraTeam 3.1 patch 15 and the MS-Office Ad-in is version 3.0.1. Can you give me any hints how to proceed with this error? Thanks! Regards en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/integrations/importers/227.aspxthreadId=227Peter Hall (peter.hall@securestate.se)Error connecting to server, MS-office Add-in Hi, I have trouble connecting to my SpiraTeam server with the MS-Office Add-in. When i click connect the software response with an error message, something like; "Unable to connect to server. The error message was: 'It was not possible to activate the requested service https://192.168.11.100/SpiraTeam/services/v3_0/ImportExport.svc ." Is it something wrong with the software on my server or is it something wrong with the Add-in? I-¦m using SpiraTeam 3.1 patch 15 and the MS-Office Ad-in is version 3.0.1. Can you give me any hints how to proceed with this error? Thanks! Regards Wed, 04 Jan 2012 14:03:42 -05002024-12-09T13:47:21-05:00/Support/Forum/integrations/importers/227.aspxmessageId=444David J (adam.sandman+support@inflectra.com) You probably need to open up the Web.Config file on the server and change the following line: You probably need to open up the Web.Config file on the server and change the following line: to Does that fix the issue? Thu, 05 Jan 2012 16:40:02 -05002012-01-05T16:40:02-05:00/Support/Forum/integrations/importers/227.aspx#reply444messageId=450Peter Hall (peter.hall@securestate.se) Thanks, the provided soultions solved my issue. Isn-¦t it possible to import requirements from S Thanks, the provided soultions solved my issue. Isn-¦t it possible to import requirements from SpiraTeam in to a Word document, for example like in the Excel importer/exporter? Mon, 09 Jan 2012 11:44:03 -05002012-01-09T11:44:03-05:00/Support/Forum/integrations/importers/227.aspx#reply450messageId=453David J (adam.sandman+support@inflectra.com)I'm afraid not, but you can use the Reports tab to generate reports in MS-Word format.I'm afraid not, but you can use the Reports tab to generate reports in MS-Word format.Thu, 12 Jan 2012 17:34:26 -05002012-01-12T17:34:26-05:00/Support/Forum/integrations/importers/227.aspx#reply453messageId=499Alberto Ferrari (albferra@yahoo.com) Good evening: Before I try that (which implies contacting the administrator, a little complicate Good evening: Before I try that (which implies contacting the administrator, a little complicated task at my site), how come it works on one computer and doesn't on another (failing with the error described in this thread)? (It used to work in this client before, under Excel 2003. It was then upgraded to Excel 2007 and didn't try the feature for more than a year) Is there any setting on the client one can touch? Fri, 23 Mar 2012 05:22:10 -04002012-03-23T05:22:10-04:00/Support/Forum/integrations/importers/227.aspx#reply499messageId=505David J (adam.sandman+support@inflectra.com)It depends on the server. If the site is available in HTTP only or under both HTTP and HTTPS then thIt depends on the server. If the site is available in HTTP only or under both HTTP and HTTPS then the default settings work. If the site is only available under HTTPS then you need to make the change described in this thread.Wed, 04 Apr 2012 18:01:51 -04002012-04-04T18:01:51-04:00/Support/Forum/integrations/importers/227.aspx#reply505