Inflectra Customer Forums: ImportExport Web Service: is there a RemoteComment for IN? (Thread) Hello, We would like to automaticaly import comments on IN, RQ or TK....but apparently there is no RemoteComment available for Incidents in the online documentation ( https://www.inflectra.com/SpiraDemo3/Services/v3_0/ImportExport.aspx ). RemoteComment am I right and if it's the case, how can we managed this use case? Regards en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/integrations/importers/387.aspxthreadId=387Olivier Garrigues (olivier.garrigues@crossknowledge.com)ImportExport Web Service: is there a RemoteComment for IN? Hello, We would like to automaticaly import comments on IN, RQ or TK....but apparently there is no RemoteComment available for Incidents in the online documentation ( https://www.inflectra.com/SpiraDemo3/Services/v3_0/ImportExport.aspx ). RemoteComment am I right and if it's the case, how can we managed this use case? Regards Fri, 05 Oct 2012 13:38:46 -04002012-10-17T17:20:50-04:00/Support/Forum/integrations/importers/387.aspxmessageId=733Nicolas Bernier (nicolas.bernier@crossknowledge.com) Actually, there is Release_CreateComment, Requirement_CreateComment, Task_CreateComment, TestCase_C Actually, there is Release_CreateComment, Requirement_CreateComment, Task_CreateComment, TestCase_CreateComment and TestSet_CreateComment but no Incident_CreateComment. Is it intentionnaly missing or can e use another function by setting the artifact ID to an incident ? Fri, 05 Oct 2012 13:46:26 -04002012-10-05T13:46:26-04:00/Support/Forum/integrations/importers/387.aspx#reply733messageId=746Olivier Garrigues (olivier.garrigues@crossknowledge.com) Do you have a ideas, spira guys? it's becoming important for us as we are migrating our incid Do you have a ideas, spira guys? it's becoming important for us as we are migrating our incidents from bugzilla to spira with several scripts in our code which added comments..... Thu, 11 Oct 2012 09:49:02 -04002012-10-11T09:49:02-04:00/Support/Forum/integrations/importers/387.aspx#reply746messageId=749Olivier Garrigues (olivier.garrigues@crossknowledge.com) We'll finaly used a custom edit field dedicated to the changeset...it's accessible through we We'll finaly used a custom edit field dedicated to the changeset...it's accessible through webservice and there isn't size limitation apparently. Regards Fri, 12 Oct 2012 06:46:07 -04002012-10-12T06:46:07-04:00/Support/Forum/integrations/importers/387.aspx#reply749messageId=757David J (adam.sandman+support@inflectra.com) Hi Folks There is a function called Incident_AddResolutions(...) - see https://www.inflectr Hi Folks There is a function called Incident_AddResolutions(...) - see https://www.inflectra.com/SpiraDemo3/Services/v3_0/ImportExport.aspx?operation=Incident_AddResolutions That is actually the function to use. Incidents have comments called "Resolutions" (the name changed after the API was written). Regards Adam PS. For urgent enquires we recommend using the help desk rather than the forums as Inflectra personnel do not check the forums as frequently. Wed, 17 Oct 2012 17:20:49 -04002012-10-17T17:20:49-04:00/Support/Forum/integrations/importers/387.aspx#reply757