Inflectra Customer Forums: HRESULT:0x800AC472 Error when trying to import/Export (Thread)Hey guys, has anyone else seen this: When trying to use the importer/exporter we will occasionally see the following error: “Error During Import/Export Exception from HRESULT:0x800AC472” My google-fu tells me it's an excel error but I'm not sure what steps to take to correct the error or prevent it's recurrence. en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/integrations/importers/744.aspxthreadId=744Tonja Davis (tonja.davis@wizards.com)HRESULT:0x800AC472 Error when trying to import/ExportHey guys, has anyone else seen this: When trying to use the importer/exporter we will occasionally see the following error: “Error During Import/Export Exception from HRESULT:0x800AC472” My google-fu tells me it's an excel error but I'm not sure what steps to take to correct the error or prevent it's recurrence. Tue, 22 Oct 2013 20:08:53 -04002013-10-23T15:47:04-04:00/Support/Forum/integrations/importers/744.aspxmessageId=1352David J (adam.sandman+support@inflectra.com) Hi Tonja That specific HRESULT usually means that Excel is 'busy' and is simply unable to re Hi Tonja That specific HRESULT usually means that Excel is 'busy' and is simply unable to respond to a specific event. Normally just retrying the import/export will be sufficient for it to go away... Regards Adam Tue, 22 Oct 2013 21:58:58 -04002013-10-22T21:58:58-04:00/Support/Forum/integrations/importers/744.aspx#reply1352messageId=1353Tonja Davis (tonja.davis@wizards.com) thanks Adam! I'll let people know! thanks Adam! I'll let people know! Wed, 23 Oct 2013 15:47:03 -04002013-10-23T15:47:03-04:00/Support/Forum/integrations/importers/744.aspx#reply1353