We would like to schedule recurring tickets/events such that our Support folks could have a monthly task scheduled, perhaps in the form of a ticket. Also, could we escalate tickets to another support person, supervisor, when it ages out and hasnt been closed after a predetermined time. en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/kronodesk/issues-questions/2499.aspxthreadId=2499Ken Lacrosse (klacrosse@pkwillis.com)calendar events ticket aging We would like to schedule recurring tickets/events such that our Support folks could have a monthly task scheduled, perhaps in the form of a ticket. Also, could we escalate tickets to another support person, supervisor, when it ages out and hasnt been closed after a predetermined time. Fri, 10 Sep 2021 21:58:20 -04002023-10-20T14:09:04-04:00/Support/Forum/kronodesk/issues-questions/2499.aspxmessageId=4123David J (adam.sandman+support@inflectra.com) I would recommend logging a support ticket . Regards David Sat, 11 Sep 2021 08:33:16 -04002021-09-11T08:33:16-04:00/Support/Forum/kronodesk/issues-questions/2499.aspx#reply4123