<rss version="2.0" xmlns:a10="http://www.w3.org/2005/Atom"><channel><title>Inflectra Customer Forums: Identify Churn Count ( re-open) for a particular incident (Thread)</title><description> There are about 100 Incidents in a particular product. As a Product Owner, I would like to know how many times a particular incident was re-opened?  Example - IN:54555 Closed on 9/4/2021.   IN:54555 Re-opened on 9/5/2021  IN:54555 Closed on 9/6/2021  IN:54555 Re-opened on 9/7/2021.   Please advise.  </description><language>en-US</language><copyright>(C) Copyright 2006-2026 Inflectra Corporation.</copyright><managingEditor>support@inflectra.com</managingEditor><category domain="http://www.dmoz.org">/Computers/Software/Project_Management/</category><category domain="http://www.dmoz.org">/Computers/Software/Quality_Assurance/</category><generator>KronoDesk</generator><a10:contributor><a10:email>support@inflectra.com</a10:email></a10:contributor><a10:id>http://www.inflectra.com/kronodesk/forums/threads</a10:id><ttl>120</ttl><link>/Support/Forum/spiraplan/issues-questions/2490.aspx</link><item><guid isPermaLink="false">threadId=2490</guid><author>Prince Toms (ptoms@hpe.com)</author><title>Identify Churn Count ( re-open) for a particular incident</title><description> There are about 100 Incidents in a particular product. As a Product Owner, I would like to know how many times a particular incident was re-opened?  Example - IN:54555 Closed on 9/4/2021.   IN:54555 Re-opened on 9/5/2021  IN:54555 Closed on 9/6/2021  IN:54555 Re-opened on 9/7/2021.   Please advise.  </description><pubDate>Mon, 06 Sep 2021 19:25:00 -0400</pubDate><a10:updated>2021-09-07T12:57:28-04:00</a10:updated><link>/Support/Forum/spiraplan/issues-questions/2490.aspx</link></item><item><guid isPermaLink="false">messageId=4116</guid><author>David J (adam.sandman+support@inflectra.com)</author><title> Hello  Please check out this custom report:   https://inflectra.com/Support/KnowledgeBase/KB441.asp</title><description> Hello  Please check out this custom report:   https://inflectra.com/Support/KnowledgeBase/KB441.aspx   Regards  David </description><pubDate>Tue, 07 Sep 2021 12:57:28 -0400</pubDate><a10:updated>2021-09-07T12:57:28-04:00</a10:updated><link>/Support/Forum/spiraplan/issues-questions/2490.aspx#reply4116</link></item></channel></rss>