<rss version="2.0" xmlns:a10="http://www.w3.org/2005/Atom"><channel><title>Inflectra Customer Forums: Cloning an Incident - Can this be controlled? (Thread)</title><description> Cloning an incidents clones all its contents including the comments. Can this somehow be controlled?      Thanks,   Prince </description><language>en-US</language><copyright>(C) Copyright 2006-2026 Inflectra Corporation.</copyright><managingEditor>support@inflectra.com</managingEditor><category domain="http://www.dmoz.org">/Computers/Software/Project_Management/</category><category domain="http://www.dmoz.org">/Computers/Software/Quality_Assurance/</category><generator>KronoDesk</generator><a10:contributor><a10:email>support@inflectra.com</a10:email></a10:contributor><a10:id>http://www.inflectra.com/kronodesk/forums/threads</a10:id><ttl>120</ttl><link>/Support/Forum/spiraplan/issues-questions/2510.aspx</link><item><guid isPermaLink="false">threadId=2510</guid><author>Prince Toms (ptoms@hpe.com)</author><title>Cloning an Incident - Can this be controlled?</title><description> Cloning an incidents clones all its contents including the comments. Can this somehow be controlled?      Thanks,   Prince </description><pubDate>Tue, 28 Sep 2021 17:09:02 -0400</pubDate><a10:updated>2021-10-04T11:24:33-04:00</a10:updated><link>/Support/Forum/spiraplan/issues-questions/2510.aspx</link></item><item><guid isPermaLink="false">messageId=4146</guid><author>David J (adam.sandman+support@inflectra.com)</author><title> No that is how the cloning feature works.  Regards David </title><description> No that is how the cloning feature works.  Regards David </description><pubDate>Wed, 29 Sep 2021 00:04:36 -0400</pubDate><a10:updated>2021-09-29T00:04:36-04:00</a10:updated><link>/Support/Forum/spiraplan/issues-questions/2510.aspx#reply4146</link></item><item><guid isPermaLink="false">messageId=4147</guid><author>Ilia Poliakov (ilya.polyakov@edetek.com)</author><title>  David , and we had a talk not to clone actual hours as it doesnt have any sense to clone that info</title><description>  David , and we had a talk not to clone actual hours as it doesnt have any sense to clone that information. Moreover, it is an error as if I will create  worklogs  report, for the owner that will double his worklog and probably double his sallary.  Probably, remaining hours should be also set to 0 by default at the cloned task. </description><pubDate>Wed, 29 Sep 2021 11:07:38 -0400</pubDate><a10:updated>2021-09-29T11:07:38-04:00</a10:updated><link>/Support/Forum/spiraplan/issues-questions/2510.aspx#reply4147</link></item><item><guid isPermaLink="false">messageId=4148</guid><author>Ilia Poliakov (ilya.polyakov@edetek.com)</author><title> Correction: remaining hours in clonned incident/task should be as original estimate. Reason: decrea</title><description> Correction: remaining hours in clonned incident/task should be as original estimate. Reason: decreasing remaining should be concious action as it changes the progress. </description><pubDate>Mon, 04 Oct 2021 11:24:32 -0400</pubDate><a10:updated>2021-10-04T11:24:32-04:00</a10:updated><link>/Support/Forum/spiraplan/issues-questions/2510.aspx#reply4148</link></item></channel></rss>