Inflectra Customer Forums: Cloning an Incident - Can this be controlled? (Thread) Cloning an incidents clones all its contents including the comments. Can this somehow be controlled? Thanks, Prince en-US(C) Copyright 2006-2024 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spiraplan/issues-questions/2510.aspxthreadId=2510Prince Toms (ptoms@hpe.com)Cloning an Incident - Can this be controlled? Cloning an incidents clones all its contents including the comments. Can this somehow be controlled? Thanks, Prince Tue, 28 Sep 2021 17:09:02 -04002021-10-04T11:24:33-04:00/Support/Forum/spiraplan/issues-questions/2510.aspxmessageId=4146David J (support1@inflectra.com) No that is how the cloning feature works. Regards David No that is how the cloning feature works. Regards David Wed, 29 Sep 2021 00:04:36 -04002021-09-29T00:04:36-04:00/Support/Forum/spiraplan/issues-questions/2510.aspx#reply4146messageId=4147Ilia Poliakov (ilya.polyakov@edetek.com) David , and we had a talk not to clone actual hours as it doesnt have any sense to clone that info David , and we had a talk not to clone actual hours as it doesnt have any sense to clone that information. Moreover, it is an error as if I will create worklogs report, for the owner that will double his worklog and probably double his sallary. Probably, remaining hours should be also set to 0 by default at the cloned task. Wed, 29 Sep 2021 11:07:38 -04002021-09-29T11:07:38-04:00/Support/Forum/spiraplan/issues-questions/2510.aspx#reply4147messageId=4148Ilia Poliakov (ilya.polyakov@edetek.com) Correction: remaining hours in clonned incident/task should be as original estimate. Reason: decrea Correction: remaining hours in clonned incident/task should be as original estimate. Reason: decreasing remaining should be concious action as it changes the progress. Mon, 04 Oct 2021 11:24:32 -04002021-10-04T11:24:32-04:00/Support/Forum/spiraplan/issues-questions/2510.aspx#reply4148