Inflectra Customer Forums: Adding comments - Incidents (Thread) So when changing the status of an incident, the Save button turns Orange like you are able to Save, but this message pops up: You need to enter a value for Comment I actually added the comment in the comment section and pressed Save and the message appeared once again: You need to enter a value for Comment Then I realized by mistake, that if I put in a comment in the comment section BUT did not actually add it to the comment section, so just leave the comment there in the box and press Save, it will actually work. Is this how it is supposed to work or is this expected to change in the next releases? en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spiraplan/issues-questions/2697.aspxthreadId=2697Prince Toms (ptoms@hpe.com)Adding comments - Incidents So when changing the status of an incident, the Save button turns Orange like you are able to Save, but this message pops up: You need to enter a value for Comment I actually added the comment in the comment section and pressed Save and the message appeared once again: You need to enter a value for Comment Then I realized by mistake, that if I put in a comment in the comment section BUT did not actually add it to the comment section, so just leave the comment there in the box and press Save, it will actually work. Is this how it is supposed to work or is this expected to change in the next releases? Fri, 21 Oct 2022 08:44:25 -04002025-05-05T09:53:42-04:00/Support/Forum/spiraplan/issues-questions/2697.aspxmessageId=5772David J (adam.sandman+support@inflectra.com) What version of Spira are you using? We sorted this out a few versions back: https://inflectra.c What version of Spira are you using? We sorted this out a few versions back: https://inflectra.com/Ideas/Entry/why-we-removed-the-add-comment-button-spira-7-0-1359.aspx Fri, 21 Oct 2022 09:25:07 -04002022-10-21T09:25:07-04:00/Support/Forum/spiraplan/issues-questions/2697.aspx#reply5772messageId=5774Prince Toms (ptoms@hpe.com) We are still using 6.16. But I can see that it has been fixed in 7.1.0 - Thanks. We are still using 6.16. But I can see that it has been fixed in 7.1.0 - Thanks. Fri, 21 Oct 2022 16:41:08 -04002022-10-21T16:41:08-04:00/Support/Forum/spiraplan/issues-questions/2697.aspx#reply5774messageId=5775David J (adam.sandman+support@inflectra.com) You are most welcome You are most welcome Fri, 21 Oct 2022 18:55:53 -04002022-10-21T18:55:53-04:00/Support/Forum/spiraplan/issues-questions/2697.aspx#reply5775messageId=7221jason bevis (bevisjason0405@gmail.com) If this software is under active development, its very likely this will be addressed once reported. If this software is under active development, its very likely this will be addressed once reported. Most dev teams prioritize fixing UX issues like this in the next minor or patch release. Mon, 05 May 2025 09:53:42 -04002025-05-14T09:03:28-04:00/Support/Forum/spiraplan/issues-questions/2697.aspx#reply7221