we discovered a strange behavior today: First depending from the actual user only subsets of incident where displayed in the incident list. To be sure that all available row are displayed, we refreshed the view and cleared the filter more than once. Nothing happened, as if some user have only access to some incident depending from their role. Then we added a additional filter and repeated the "clear filter", finally all the rows where displayed: As if the Clear filter function is sometimes blocked, does nothing, and the work around would be to add a filter criteria, independant of the fact if before any filter has been set. Any idea? en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spirateam/issues-questions/139.aspxthreadId=139pascal hoffmann (pascal.hoffmann@ch.sauter-bc.com) we discovered a strange behavior today: First depending from the actual user only subsets of incident where displayed in the incident list. To be sure that all available row are displayed, we refreshed the view and cleared the filter more than once. Nothing happened, as if some user have only access to some incident depending from their role. Then we added a additional filter and repeated the "clear filter", finally all the rows where displayed: As if the Clear filter function is sometimes blocked, does nothing, and the work around would be to add a filter criteria, independant of the fact if before any filter has been set. Any idea? Wed, 17 Aug 2011 15:31:59 -04002011-08-27T03:02:14-04:00/Support/Forum/spirateam/issues-questions/139.aspxmessageId=267David J (adam.sandman+support@inflectra.com)This was fixed in the latest patch for SpiraTeam v3.1Sat, 27 Aug 2011 03:02:14 -04002011-08-27T03:02:14-04:00/Support/Forum/spirateam/issues-questions/139.aspx#reply267