Inflectra Customer Forums: Forgot Administrator's Password (Thread)I changed the Administrator's default password. However, I cannot remember the password and so I cannot log into SpiraTest as Administrator. How can I reset the Administrator's password?en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spirateam/issues-questions/151.aspxthreadId=151Ali Bousselot (abousselot@automatedlogic.com)Forgot Administrator's PasswordI changed the Administrator's default password. However, I cannot remember the password and so I cannot log into SpiraTest as Administrator. How can I reset the Administrator's password?Tue, 06 Sep 2011 20:29:08 -04002024-04-24T09:23:42-04:00/Support/Forum/spirateam/issues-questions/151.aspxmessageId=286David J (adam.sandman+support@inflectra.com)You need to reset it through the database. We cannot post the answer on this forum for security reasYou need to reset it through the database. We cannot post the answer on this forum for security reasons, so please email support@inflectra.com for the code.Wed, 07 Sep 2011 17:10:51 -04002011-09-07T17:10:51-04:00/Support/Forum/spirateam/issues-questions/151.aspx#reply286messageId=6611M H (mikael.hargbo+inflectra@tutus.se) security reasons Sounds like security of obscurity. If someone can access the database and run sql security reasons Sounds like security of obscurity. If someone can access the database and run sql queries I am pretty owned regardless if they can find an password reset query in the support forum. I suggest you link to an answer in your knowledgebase. Thu, 15 Feb 2024 09:34:00 -05002024-02-15T09:34:00-05:00/Support/Forum/spirateam/issues-questions/151.aspx#reply6611messageId=6662Colin Main (colin.main@cmat.co.uk) To be fair, adding an additional layer of obfuscation over a secure model is a good idea. To be fair, adding an additional layer of obfuscation over a secure model is a good idea. Wed, 24 Apr 2024 09:23:42 -04002024-04-24T09:23:42-04:00/Support/Forum/spirateam/issues-questions/151.aspx#reply6662