Inflectra Customer Forums: Email Notification on Incident Change - token for author of change (Thread) Hi I try to customize the notification template for incident change to include the author of the change. I would like to have a a message like Incident ${Name} in project "${ProjectName}" has been changed by ${XXX} Neither $NotifyTo, $Owner nor $Opener seem to do this. Is there any other token ? Thanks Thanks Frank en-US(C) Copyright 2006-2024 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spirateam/issues-questions/164.aspxthreadId=164F DR (dropmann@unhcr.org)Email Notification on Incident Change - token for author of change Hi I try to customize the notification template for incident change to include the author of the change. I would like to have a a message like Incident ${Name} in project "${ProjectName}" has been changed by ${XXX} Neither $NotifyTo, $Owner nor $Opener seem to do this. Is there any other token ? Thanks Thanks Frank Tue, 27 Sep 2011 15:46:23 -04002017-12-08T16:26:36-05:00/Support/Forum/spirateam/issues-questions/164.aspxmessageId=320David J (support1@inflectra.com)What happens when you use the Owner field? That will contain the name of the person that was assigneWhat happens when you use the Owner field? That will contain the name of the person that was assigned the incident? There is not a separate token (currently) for the person making the change.Tue, 04 Oct 2011 15:43:49 -04002011-10-04T15:43:49-04:00/Support/Forum/spirateam/issues-questions/164.aspx#reply320messageId=3182Cher Nicastro (Cher.nicastro@ecifm.com) Adam, Was this token ever added? I was recently asked for the same thing for our email notificatio Adam, Was this token ever added? I was recently asked for the same thing for our email notifications. Obviously, you can open the incident and go to the history tab and see who made the change, but the team wants to be able to skip that step if possible (especially PMs who are reviewing dozens of updates a day). Thanks! Cher Fri, 08 Dec 2017 16:26:36 -05002017-12-08T16:26:36-05:00/Support/Forum/spirateam/issues-questions/164.aspx#reply3182