<rss version="2.0" xmlns:a10="http://www.w3.org/2005/Atom"><channel><title>Inflectra Customer Forums: Email Notification on Incident Change - token for author of change  (Thread)</title><description>  Hi   I try to customize the notification template for incident change to include the author of the change.   I would like to have a a message like  Incident  ${Name}  in project "${ProjectName}" has been changed by ${XXX}  Neither $NotifyTo, $Owner nor $Opener seem to do this. Is there any other token ?   Thanks  Thanks Frank       </description><language>en-US</language><copyright>(C) Copyright 2006-2026 Inflectra Corporation.</copyright><managingEditor>support@inflectra.com</managingEditor><category domain="http://www.dmoz.org">/Computers/Software/Project_Management/</category><category domain="http://www.dmoz.org">/Computers/Software/Quality_Assurance/</category><generator>KronoDesk</generator><a10:contributor><a10:email>support@inflectra.com</a10:email></a10:contributor><a10:id>http://www.inflectra.com/kronodesk/forums/threads</a10:id><ttl>120</ttl><link>/Support/Forum/spirateam/issues-questions/164.aspx</link><item><guid isPermaLink="false">threadId=164</guid><author>F DR (dropmann@unhcr.org)</author><title>Email Notification on Incident Change - token for author of change </title><description>  Hi   I try to customize the notification template for incident change to include the author of the change.   I would like to have a a message like  Incident  ${Name}  in project "${ProjectName}" has been changed by ${XXX}  Neither $NotifyTo, $Owner nor $Opener seem to do this. Is there any other token ?   Thanks  Thanks Frank       </description><pubDate>Tue, 27 Sep 2011 15:46:23 -0400</pubDate><a10:updated>2017-12-08T16:26:36-05:00</a10:updated><link>/Support/Forum/spirateam/issues-questions/164.aspx</link></item><item><guid isPermaLink="false">messageId=320</guid><author>David J (adam.sandman+support@inflectra.com)</author><title>What happens when you use the Owner field? That will contain the name of the person that was assigne</title><description>What happens when you use the Owner field? That will contain the name of the person that was assigned the incident? There is not a separate token (currently) for the person making the change.</description><pubDate>Tue, 04 Oct 2011 15:43:49 -0400</pubDate><a10:updated>2011-10-04T15:43:49-04:00</a10:updated><link>/Support/Forum/spirateam/issues-questions/164.aspx#reply320</link></item><item><guid isPermaLink="false">messageId=3182</guid><author>Cher Nicastro (Cher.nicastro@ecifm.com)</author><title> Adam,  Was this token ever added? I was recently asked for the same thing for our email notificatio</title><description> Adam,  Was this token ever added? I was recently asked for the same thing for our email notifications. Obviously, you can open the incident and go to the history tab and see who made the change, but the team wants to be able to skip that step if possible (especially PMs who are reviewing dozens of updates a day).   Thanks!  Cher </description><pubDate>Fri, 08 Dec 2017 16:26:36 -0500</pubDate><a10:updated>2017-12-08T16:26:36-05:00</a10:updated><link>/Support/Forum/spirateam/issues-questions/164.aspx#reply3182</link></item></channel></rss>