Inflectra Customer Forums: number of email threads (Thread) Hello, Our SpiraTeam uses a popular public email service send email by SMTP. Recently the company hosting this SMPT server announced they would no longer accept more than 3 simultaneous connections from a client. Judging by all the errors in the SpiraTeam logs, SpiraTeam uses more than 3 simultaneous threads to connect frequently. I cant find anything in the SpiraTeam configuration where the max number of email-sending threads can be set. Is there some way to set that more secretly? A registry key, or config file option? Thanks, Kevin en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spirateam/issues-questions/1944.aspxthreadId=1944Kevin Miller (kevin.miller@raf.com)number of email threads Hello, Our SpiraTeam uses a popular public email service send email by SMTP. Recently the company hosting this SMPT server announced they would no longer accept more than 3 simultaneous connections from a client. Judging by all the errors in the SpiraTeam logs, SpiraTeam uses more than 3 simultaneous threads to connect frequently. I cant find anything in the SpiraTeam configuration where the max number of email-sending threads can be set. Is there some way to set that more secretly? A registry key, or config file option? Thanks, Kevin Thu, 29 Nov 2018 22:07:00 -05002018-11-30T20:48:51-05:00/Support/Forum/spirateam/issues-questions/1944.aspxmessageId=3455Jim R (donotreply5@kronodesk.net) Hi Kevin, Unfortunately we dont have such a setting, it would also degrade performance in SpiraTea Hi Kevin, Unfortunately we dont have such a setting, it would also degrade performance in SpiraTeam most likely by backing up the send requests. I would suggest reducing the number of notifications you have configured to send, switching SMTP provider, or switching to our cloud solution which uses our own email servers instead. Regards Jim Fri, 30 Nov 2018 12:08:51 -05002018-11-30T12:08:51-05:00/Support/Forum/spirateam/issues-questions/1944.aspx#reply3455messageId=3456Kevin Miller (kevin.miller@raf.com) OK. Not what I wanted to hear, but thanks Jim! Kevin OK. Not what I wanted to hear, but thanks Jim! Kevin Fri, 30 Nov 2018 20:48:51 -05002018-11-30T20:48:51-05:00/Support/Forum/spirateam/issues-questions/1944.aspx#reply3456