If I add some incident with description and new status and save it, than it would be saved. And if after that I update status and description and save it, Ill be notified that changes are saved. But after several minutes if I open this incident again, Ill notice that all changes are returned to original version. en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spirateam/issues-questions/2173.aspxthreadId=2173Illia Kovtun (illia@octopol.io) If I add some incident with description and new status and save it, than it would be saved. And if after that I update status and description and save it, Ill be notified that changes are saved. But after several minutes if I open this incident again, Ill notice that all changes are returned to original version. Mon, 25 May 2020 09:59:55 -04002020-05-26T09:43:57-04:00/Support/Forum/spirateam/issues-questions/2173.aspxmessageId=3778David J (adam.sandman+support@inflectra.com) Are you running a synchronization service with another tool like Jira or Azure DevOps, that could cause this? Please log a help desk ticket with us and we can investigate further. Regards David Mon, 25 May 2020 11:42:38 -04002020-05-25T11:42:38-04:00/Support/Forum/spirateam/issues-questions/2173.aspx#reply3778messageId=3780Illia Kovtun (illia@octopol.io) Hi David, I create the help desk ticket as you say and wait for next step. I tried to assign it to you, but it seems that its not possible for some reason. Please check https://www.inflectra.com/Support/ticket/67394.aspx Regards, Illia Tue, 26 May 2020 09:43:57 -04002020-05-26T09:43:57-04:00/Support/Forum/spirateam/issues-questions/2173.aspx#reply3780