Hello, everybody, Is there a way to understand through API that task/incident was deleted from the system? To distinguish it from the situation when user doesnt have permissions to that project. en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spirateam/issues-questions/2761.aspxthreadId=2761Ilia Poliakov (ilya.polyakov@edetek.com)api deteled Hello, everybody, Is there a way to understand through API that task/incident was deleted from the system? To distinguish it from the situation when user doesnt have permissions to that project. Wed, 01 Mar 2023 14:30:15 -05002025-01-13T18:43:45-05:00/Support/Forum/spirateam/issues-questions/2761.aspxmessageId=5880David J (adam.sandman+support@inflectra.com) It should return an HTTP 404 (Not Found) and the message: Unable to locate requested task vs. 301 (Unauthorized), etc. for other cases. Fri, 03 Mar 2023 01:58:20 -05002023-03-03T01:58:20-05:00/Support/Forum/spirateam/issues-questions/2761.aspx#reply5880messageId=6087Yelzhan Maulenov (yelzhan.maulenov@edetek.com) Hello, David! Let me add more details. Initially we have only ticket name, for example: TK:10000 or IN:20000 So, we use this API to extract tickets project_id first: https://eti.spiraservice.net/services/v6_0/RestService.svc/system/artifact-types/3/120631/project-id Only after that using additionally project_id value for ticket we can use following APIs to extract ticket details: https://eti.spiraservice.net/services/v6_0/RestService.svc/projects/16/incidents/32890 https://eti.spiraservice.net/services/v6_0/RestService.svc/projects/15/tasks/41230 When we use API to extract project_id there are only 2 cases of HTTP response: 200 or 400 In case of error HTTP 400 we receive following error text, which do not give information if ticket was deleted or user have no access to ticket/project: The server encountered an error processing the request. The exception message is Incident 17730 doesnt exist in the system.. See server logs for more details. The exception stack trace is: at Inflectra.SpiraTest.Business.IncidentManager.RetrieveById(Int32 incidentId, Boolean includeResolutions, Boolean includeDeleted, Boolean includeTestRunSteps) at Inflectra.SpiraTest.Web.Services.v6_0.RestService.System_GetProjectIdForArtifact(String artifact_type_id, String artifact_id) at SyncInvokeSystem_GetProjectIdForArtifact(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) Maybe there is another API we should use to check if ticket was deleted or user has no access to ticket/project taking into account that we initially have ticket type (IN, TK) and ticket number only? Best, Yelzhan Thu, 09 Mar 2023 12:57:58 -05002023-03-09T12:57:58-05:00/Support/Forum/spirateam/issues-questions/2761.aspx#reply6087