Inflectra Customer Forums: Modification on notification templates not saved (Thread)It appear that sometimes modifications on notification templates are not saved, although the update button was clicked after having modified the template and the confirmation message "templates was saved" was displayed. Especially when the modification has been done using the full screen editor. The phenoma occurs with any internet option " temporary internet file/search for newer page version"en-US(C) Copyright 2006-2024 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spirateam/issues-questions/34.aspxthreadId=34pascal hoffmann (pascal.hoffmann@ch.sauter-bc.com)Modification on notification templates not savedIt appear that sometimes modifications on notification templates are not saved, although the update button was clicked after having modified the template and the confirmation message "templates was saved" was displayed. Especially when the modification has been done using the full screen editor. The phenoma occurs with any internet option " temporary internet file/search for newer page version"Fri, 18 Mar 2011 08:28:52 -04002011-03-22T13:48:20-04:00/Support/Forum/spirateam/issues-questions/34.aspxmessageId=63Steve M (support4@inflectra.com) pascal hoffmann It appear that sometimes modifications on notification templates are not saved, pascal hoffmann It appear that sometimes modifications on notification templates are not saved, although the update button was clicked after having modified the template and the confirmation message "templates was saved" was displayed. Especially when the modification has been done using the full screen editor. The phenoma occurs with any internet option " temporary internet file/search for newer page version" Hello - There was a known issue in relation to occurrences like this - please make sure you're on the latest version and patch of the application, it should fix your issue. Fri, 18 Mar 2011 15:06:38 -04002011-03-18T15:06:38-04:00/Support/Forum/spirateam/issues-questions/34.aspx#reply63messageId=69pascal hoffmann (pascal.hoffmann@ch.sauter-bc.com)we have installed 3.0 with patch 12, the problem occurs nevertheless ..?we have installed 3.0 with patch 12, the problem occurs nevertheless ..?Tue, 22 Mar 2011 10:40:58 -04002011-03-22T10:40:58-04:00/Support/Forum/spirateam/issues-questions/34.aspx#reply69messageId=72Steve M (support4@inflectra.com)Hey - Please contact us at support@inflectra.com, and send us screenshot and steps of what you're dHey - Please contact us at support@inflectra.com, and send us screenshot and steps of what you're doing, as we'll have to look into this for you. Tue, 22 Mar 2011 13:48:20 -04002011-03-22T13:48:20-04:00/Support/Forum/spirateam/issues-questions/34.aspx#reply72