Hi, spirateam v4.0 has feature to include comments to incidents through email replies. How to set this up. The notification is working for us. Does it have something to do with reply-to email address on the admin screen? Is there a section on the user manual / admin manual that explains this? Thanks for your help! en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spirateam/issues-questions/536.aspxthreadId=536Vijayabharathi Balasubramaniyan (spirateamsupportmb@aegon.co.uk)Hi, spirateam v4.0 has feature to include comments to incidents through email replies. How to set this up. The notification is working for us. Does it have something to do with reply-to email address on the admin screen? Is there a section on the user manual / admin manual that explains this? Thanks for your help! Wed, 13 Mar 2013 17:57:42 -04002013-04-30T16:11:53-04:00/Support/Forum/spirateam/issues-questions/536.aspxmessageId=988David J (adam.sandman+support@inflectra.com) Vijayabharathi Balasubramaniyan Is there a section on the user manual / admin manual that explains this? Absolutely, please refer to: https://www.inflectra.com/Documents/SpiraTestPlanTeam%20Email%20Integration%20Guide.pdf Wed, 13 Mar 2013 20:28:00 -04002013-03-13T20:28:00-04:00/Support/Forum/spirateam/issues-questions/536.aspx#reply988messageId=1054Vijayabharathi Balasubramaniyan (spirateamsupportmb@aegon.co.uk) Hi Adam, i have managed to get an email & pop3 accounts to work. Looks like the last step to resolve, can you please help me fix below message? There is a message in the email box with Subject: RE: [IN-195] SpiraTeam - Incident #195 has been assigned to you. This is from the server log, there is a warning message by InflectraEmailPoll application: Following message on the server did not pass filters -- Subject: RE: [IN-195] SpiraTeam - Incident #195 has been assigned to you. Msg UID: D2WE34@ukxxmail01.dd.gggggg For reason: No return path in message. Likely postmaster message. Tue, 30 Apr 2013 16:11:53 -04002013-04-30T16:11:53-04:00/Support/Forum/spirateam/issues-questions/536.aspx#reply1054