Dear Adam - Good Afternoon. Trying to download SpiraTeam v4.0 Installation and Patch (21st November, 2013, and 30th June, 2013, respectively). I am getting the following error: Server Error in '/SpiraTeam' Application. -------------------------------------------------------------------------------- Parser Error Description: An error occurred during the parsing of a resource required to service this request. Please review the following specific parse error details and modify your source file appropriately. Parser Error Message: The base class includes the field 'lnkForgotUserPassword', but its type (Inflectra.SpiraTest.Web.ServerControls.HyperLinkEx) is not compatible with the type of control (System.Web.UI.WebControls.HyperLink). Source Error: Line 59: Line 60: Line 61: "> Line 63: Source File: /SpiraTeam/Login.aspx Line: 61 -------------------------------------------------------------------------------- Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.1 We are using the latest version of .NET Framework, i.e 4.0. Ruth Collier, rcollier@revenue.ie. PS I created an profile to raise this ticket as ruthlavinia@me.com. en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spirateam/issues-questions/776.aspxthreadId=776Ruth L Collier (ruthlavinia@me.com)installationDear Adam - Good Afternoon. Trying to download SpiraTeam v4.0 Installation and Patch (21st November, 2013, and 30th June, 2013, respectively). I am getting the following error: Server Error in '/SpiraTeam' Application. -------------------------------------------------------------------------------- Parser Error Description: An error occurred during the parsing of a resource required to service this request. Please review the following specific parse error details and modify your source file appropriately. Parser Error Message: The base class includes the field 'lnkForgotUserPassword', but its type (Inflectra.SpiraTest.Web.ServerControls.HyperLinkEx) is not compatible with the type of control (System.Web.UI.WebControls.HyperLink). Source Error: Line 59: Line 60: Line 61: "> Line 63: Source File: /SpiraTeam/Login.aspx Line: 61 -------------------------------------------------------------------------------- Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.1 We are using the latest version of .NET Framework, i.e 4.0. Ruth Collier, rcollier@revenue.ie. PS I created an profile to raise this ticket as ruthlavinia@me.com. Fri, 06 Dec 2013 16:15:58 -05002013-12-06T18:54:36-05:00/Support/Forum/spirateam/issues-questions/776.aspxmessageId=1409David J (adam.sandman+support@inflectra.com) Hi Ruth Please send this as a help desk ticket not a forum post. Help desk tickets are the best way to get immediate support. Regards Adam Fri, 06 Dec 2013 18:53:36 -05002013-12-06T18:53:36-05:00/Support/Forum/spirateam/issues-questions/776.aspx#reply1409messageId=1410David J (adam.sandman+support@inflectra.com) From the initial look, it sounds like you may have applied a v4.0 patch to a v3.x installation, or vice versa. Regards Adam Fri, 06 Dec 2013 18:54:36 -05002013-12-06T18:54:36-05:00/Support/Forum/spirateam/issues-questions/776.aspx#reply1410