Inflectra Customer Forums: SpiraTeam Issues & QuestionsGeneral discussions surrounding the use of SpiraTeam. This is appropriate forum for posting questions and issues to the user community. There are additional separate forums for the different plugs and downloads that integrate with SpiraTeam.en-US(C) Copyright 2006-2024 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums120/Support/Forum/spirateam/issues-questions/List.aspxthreadId=5Steve M (support4@inflectra.com)Incident custom properties disabled How come when I create a new custom property in the incidents section, they are disabled when I try entering a new incident? They work fine in the other parts of the system (requirements, tasks, etc.) Mon, 07 Feb 2011 19:20:28 -05002011-02-07T19:20:38-05:00/Support/Forum/spirateam/issues-questions/5.aspxthreadId=8Steve M (support4@inflectra.com)Copying requirements does not copy custom propertiesWhen I using Tools > Export to copy requirements from one project to another, the values of the custom properties are not copied across?Mon, 07 Feb 2011 19:26:30 -05002011-03-10T15:13:11-05:00/Support/Forum/spirateam/issues-questions/8.aspxthreadId=10Steve M (support4@inflectra.com)Requirements Export - Any Elegant Solutions? Our requirements contain a large number of tables. When exporting to MS Word format, we end up having to do a large amount of formatting in order to make the document human readable/less clunky. The reformatting step can take a lot of time. Has anyone else encountered this and found an easier way to export requirements to Word without doing a lot of reformatting? Tue, 08 Feb 2011 00:35:16 -05002011-02-08T01:11:33-05:00/Support/Forum/spirateam/issues-questions/10.aspxthreadId=50David J (support1@inflectra.com)Upgrading from SpiraTest or SpiraPlan to SpiraTeam I have a trial installation of SpiraTest or SpiraPlan, how do I upgrade to SpiraTeam? The installer won't let me install multiple products on the same machine. Wed, 13 Apr 2011 20:56:29 -04002011-04-13T20:56:59-04:00/Support/Forum/spirateam/issues-questions/50.aspxthreadId=1558David J (support1@inflectra.com)custom reports formatFormatting Custom ReportsA customer asked this question: "How do I add line breaks between items in a report? I am using the XSLT template to modify the requirements traceability report and I want to have spaces and newlines instead of commas separating the items"? Fri, 28 Oct 2016 15:09:42 -04002016-10-28T15:10:40-04:00/Support/Forum/spirateam/issues-questions/1558.aspxthreadId=2011David Bentham (david.bentham@se.consafelogistics.com)Purging Old Test Runs Just wondering if there are others out there that have experienced the same problem as me, and if so do you have a solution? We are now approaching the 3 million test run mark and would really appreciate a script to purge old runs. Manually deleting test runs is a pain to say the least and attempting to create a script is asking for trouble. I mentioned this to Inflectra a good while back and was told they were looking in to it as they have the same problem when running automated tests. Cheers. Wed, 24 Apr 2019 14:24:29 -04002019-05-06T09:09:56-04:00/Support/Forum/spirateam/issues-questions/2011.aspxthreadId=19pascal hoffmann (pascal.hoffmann@ch.sauter-bc.com)Exception: System.Data.constraintException "System.Data.constraintException: Failed to enable constraints. One or more rows contain values non-null, unique, or foreign-key constraints" The exception is displayed when the requirements list is opened, it appear only in one Spira project created some days ago, and contains aobut 15 requirments we use Spira 3.0 patch 12 Thu, 24 Feb 2011 10:17:31 -05002011-03-01T09:41:47-05:00/Support/Forum/spirateam/issues-questions/19.aspxthreadId=21Steve M (support4@inflectra.com)User friendly message when the attachment size limit is reached? We have set a limit to 5MB When we try to attach bigger files a not very useful error message is displayed "The website can't be displayed / button text = "diagnosis of connection problems" We would like to replace this by a user friendly message, like "The size of the attachment is too big. The limit 5MB...." Is this possible by adding a parameter in the web.config or by another method ??? Tue, 01 Mar 2011 09:48:58 -05002011-03-01T16:15:12-05:00/Support/Forum/spirateam/issues-questions/21.aspxthreadId=34Steve M (support4@inflectra.com)Modification on notification templates not savedIt appear that sometimes modifications on notification templates are not saved, although the update button was clicked after having modified the template and the confirmation message "templates was saved" was displayed. Especially when the modification has been done using the full screen editor. The phenoma occurs with any internet option " temporary internet file/search for newer page version"Fri, 18 Mar 2011 08:28:52 -04002011-03-22T13:48:20-04:00/Support/Forum/spirateam/issues-questions/34.aspxthreadId=37David J (support1@inflectra.com)create testcase list for iterations/future relases We would like to be able to identify in a comfortable way all test cases which have to be executed for an iteration, in order to create a testset for this iteration. Suppose we have 500 requirement assigned to a version 2.0, 300 of them have been completed / implemented for version 1.1. and the developers have changed the release property of all this requirements to 1.1 manaually. This permits to filter all completed requirements for iteration 1.1 Now how can we display list of all test cases assigned to these requirements in order to assign them a mapped release 1.1 using the function "Add to release", without editing each test case one by one what would be very painful. The only workaround we saw, is to create a report with attached testcases, but this is also not very suitable. Tue, 22 Mar 2011 10:50:37 -04002011-03-22T18:30:55-04:00/Support/Forum/spirateam/issues-questions/37.aspxthreadId=45pascal hoffmann (pascal.hoffmann@ch.sauter-bc.com)refresh nok in treeviews we discovered a strange behavior today: 1. go to the requirement list, the list may contain nested req/re folder: 2. collapse the root node by clicking on the (-) symbol 3. then click on the refresh button, 4. only subset of rows will be displayed, the root nod will be marked expanded (+) all rows which have another "created on" date then 4-4-2011 = today (!) will be hidden, till the user clicks again on the expand/collapse button of the root node. The set of displayed rows seems also to depend from the actually logged user !?? Any idea? Mon, 04 Apr 2011 15:12:55 -04002011-04-05T10:50:35-04:00/Support/Forum/spirateam/issues-questions/45.aspxthreadId=47David J (support1@inflectra.com)funny html injection... Try to enter the following string using the HTML Editor for requirements an save it the page will hang on !! and be no more usable. "-&ltObject -" (Hex: 26 6C 74 3B 4F 62 6A 65 63 74 20) the last invisible character (code 20!) is necessary to reproduce the error! How we got this: We copied the following text from a word document into the requirement description changed the color of the text description "description" and set the font type to bold using the embedded HTML editor and got an amazing result after saving: generated html code: The (short)name and the description of plants and function groups have to be exported to moduWeb. See also RQ:000578 in CASE Vision. The analysis has shown, that the XML export to moduWeb in CB 2.5 already included - name and description for plants (Example: Plant Name ="LU04" Description ="L++ftung 1" PNGFile ="LU04.PNG" ) - name for function groups (Example: FunctionGroup Name ="FG01" ) So the only newly required field is the description for function groups. This field will be added in the XML file as shown in the following example: Plant Name ="LU04" Description ="L++ftung 1" PNGFile ="LU04.PNG" FunctionGroup Name ="FG01" Description =" Description " Object Name ="Ausgang Radiatorventil"... Remarks: - For plants the (short)name is taken from the field "Plant" in table Prj_PE_Main - For function groups the (short)name is taken from the field "FnctGroup" in table Prj_PE_Main - The descriptions are taken from the field "Description" in table Prj_PE_Main for both cases - In table Prj_PE_Main, a field with name "ShortName" exists, but is not used here. Is is a user-editable additional shorter description, which is in practice almost alway empty the problematic string sequence is highlighted... Fri, 08 Apr 2011 13:25:18 -04002014-09-18T14:51:32-04:00/Support/Forum/spirateam/issues-questions/47.aspxthreadId=60pascal hoffmann (pascal.hoffmann@ch.sauter-bc.com)constraint on content of incident combobox "owned by" The combobox "owned by" contains all users assigned to the current project. Especially in projects where a lot of users participate, it would be helpful to list only the users that are allowed to save the incident or execute transistions in the current state. For instance: incident type "bug" / current state is "open" / project leader executes the transition "open" to "assigned" / then only those users who are allowed the treat the incident should be listet in the combobox (role: adminstrator and developer) instead of all users? Thu, 28 Apr 2011 08:01:00 -04002011-05-02T14:45:49-04:00/Support/Forum/spirateam/issues-questions/60.aspxthreadId=61David J (support1@inflectra.com)session timeout We would like to modify the session timeout of our Spira installation. Is there somewhere a parameter (for instance in the web.config) to do this ? Fri, 29 Apr 2011 07:40:46 -04002011-04-29T14:13:30-04:00/Support/Forum/spirateam/issues-questions/61.aspxthreadId=62David J (support1@inflectra.com)notification configuration 1 notification events: notification is not sent when the "comments" field is changed, for all other fields it seems to work 2 notification on transition: is it possible to configure the notification subject line like for notification events ? "${Product} - Incident (${ID#}) "${Name}" has been changed." Fri, 29 Apr 2011 10:29:11 -04002011-04-29T14:14:48-04:00/Support/Forum/spirateam/issues-questions/62.aspxthreadId=66Steve M (support4@inflectra.com)notification URL our external users connect themselve to Spira inside a VPN, the direct link to an incident is for example https://sos.ch.sauter-bc.com/reqtool/21/Incident/,DanaInfo=reqtool.ch.sauter-bc.com+590.aspx Since the variable ${ID#} is filled with the actual ID plus a prefix # in the best case we would be able to concatenate it to a invalid URL https://sos.ch.sauter-bc.com/reqtool/21/Incident/,DanaInfo=reqtool.ch.sauter-bc.com+#590.aspx Is it possible remove this prefix in a future release? Thu, 05 May 2011 08:28:51 -04002011-05-05T17:19:38-04:00/Support/Forum/spirateam/issues-questions/66.aspxthreadId=68David J (support1@inflectra.com)create testcase for selected requirementit would be useful to have an addtional feature, which allow to create one testcase per requirements for a selection of several requirements and not to have to create one by oneFri, 06 May 2011 10:18:28 -04002011-05-10T13:57:14-04:00/Support/Forum/spirateam/issues-questions/68.aspxthreadId=79David J (support1@inflectra.com)notification not sent when "owner" is set as receiver a transition notification is no more sent when the "owner" is also selected as notification receiver. Workaround: If "notification data" is set to "No" for the "owner" all other selected roles again receive notifications when the current transition is set. Wed, 18 May 2011 14:42:49 -04002011-05-18T15:00:58-04:00/Support/Forum/spirateam/issues-questions/79.aspxthreadId=86David J (support1@inflectra.com)incident edit button not available for some roles we have configured a user role having the permission to edit incident (insert/update) the role has no admin permission, the edit button doesn't appear on the right site in the incident list. Whereas When we login in as project owner the button appear, the button is useful editing quickly a lot of several incident without go into the incident editor each time, it should be available whenever the actual role has update permissions Wed, 01 Jun 2011 14:19:30 -04002011-06-02T20:27:34-04:00/Support/Forum/spirateam/issues-questions/86.aspxthreadId=110David J (support1@inflectra.com)custom dialogs?is there a way to add custom dialogs to Spira for instance using the VS API ??Mon, 11 Jul 2011 09:36:26 -04002011-09-07T17:02:09-04:00/Support/Forum/spirateam/issues-questions/110.aspxthreadId=111David J (support1@inflectra.com)Version control: is GIT supported?The Version control feature supports TFS, VSS and Subversion, what's about GIT ?Mon, 11 Jul 2011 14:40:09 -04002011-07-15T01:21:08-04:00/Support/Forum/spirateam/issues-questions/111.aspxthreadId=113pascal hoffmann (pascal.hoffmann@ch.sauter-bc.com)Exception while connecting to webservice Today we have tried to connect our local Spira Installation http://localhost/SpiraTeam from a windows forms application using the reference http://localhost/SpiraTeam/Services/v3_0/ImportExport.svc?wsdl an exception occurs, what's wrong ? the code: test() { SpiraDemo.ServiceReference1. ImportExportClient test = new SpiraDemo.ServiceReference1. ImportExportClient (); >>exception string t =test.System_GetProductName(); } An endpoint configuration section for contract 'ServiceReference1.IImportExport' could not be loaded because more than one endpoint configuration for that contract was found. Please indicate the preferred endpoint configuration section by name. at System.ServiceModel.Description.ConfigLoader.LookupChannel(ContextInformation configurationContext, String configurationName, ContractDescription contract, EndpointAddress address, Boolean wildcard, Boolean useChannelElementKind, ServiceEndpoint& serviceEndpoint) at System.ServiceModel.ChannelFactory.InitializeEndpoint(String configurationName, EndpointAddress address) at System.ServiceModel.ChannelFactory`1..ctor(String endpointConfigurationName, EndpointAddress remoteAddress) at System.ServiceModel.EndpointTrait`1.CreateSimplexFactory() at System.ServiceModel.ClientBase`1.CreateChannelFactoryRef(EndpointTrait`1 endpointTrait) at System.ServiceModel.ClientBase`1.InitializeChannelFactoryRef() at System.ServiceModel.ClientBase`1..ctor() at SpiraDemo.ServiceReference1.ImportExportClient..ctor() in D:\testprogramme\SpiraDemo\Service References\ServiceReference1\Reference.cs:line 9030 at SpiraDemo.Form1.button1_Click(Object sender, EventArgs e) in D:\testprogramme\SpiraDemo\Form1.cs:line 22 at System.Windows.Forms.Control.OnClick(EventArgs e) at System.Windows.Forms.Button.OnClick(EventArgs e) at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent) at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.ButtonBase.WndProc(Message& m) at System.Windows.Forms.Button.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg) at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData) at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context) at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context) at System.Windows.Forms.Application.Run(Form mainForm) at SpiraDemo.Program.Main() in D:\testprogramme\SpiraDemo\Program.cs:line 18 at System.AppDomain._nExecuteAssembly(RuntimeAssembly assembly, String[] args) at System.AppDomain.ExecuteAssembly(String assemblyFile, Evidence assemblySecurity, String[] args) at Microsoft.VisualStudio.HostingProcess.HostProc.RunUsersAssembly() at System.Threading.ThreadHelper.ThreadStart_Context(Object state) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Threading.ThreadHelper.ThreadStart() Tue, 12 Jul 2011 12:58:28 -04002011-07-12T13:57:21-04:00/Support/Forum/spirateam/issues-questions/113.aspxthreadId=115David J (support1@inflectra.com)Tasklist: columnfilter doesn't work on nested tasks We have fask folder where the field "owned by" is empty, These folders contains tasks where "owned by" is set to a certain 'username'. When we set a columnfilter to "owned by" = 'username' the tasks are not displayed. It seem that the filter criteria doesn't work recursively? Thu, 14 Jul 2011 07:51:35 -04002011-07-15T01:25:36-04:00/Support/Forum/spirateam/issues-questions/115.aspxthreadId=130David J (support1@inflectra.com)authentication error after it has been done successfully? We get an authentication error on retrieving requirements although the authentication has been executed ??? if (test.Connection_Authenticate( "user" , "pwd" )) { RemoteRequirement [] reqs = test.Requirement_RetrieveForOwner(); >> } Error: {"The session was not authenticated, please call the Connection_Authenticate() method first"} Any idea? Wed, 10 Aug 2011 07:40:15 -04002011-08-27T03:11:44-04:00/Support/Forum/spirateam/issues-questions/130.aspxthreadId=139David J (support1@inflectra.com)clear filter hanging some times we discovered a strange behavior today: First depending from the actual user only subsets of incident where displayed in the incident list. To be sure that all available row are displayed, we refreshed the view and cleared the filter more than once. Nothing happened, as if some user have only access to some incident depending from their role. Then we added a additional filter and repeated the "clear filter", finally all the rows where displayed: As if the Clear filter function is sometimes blocked, does nothing, and the work around would be to add a filter criteria, independant of the fact if before any filter has been set. Any idea? Wed, 17 Aug 2011 15:31:59 -04002011-08-27T03:02:14-04:00/Support/Forum/spirateam/issues-questions/139.aspxthreadId=141David J (support1@inflectra.com)content of my page / My Assigned Incidents confusing Our Spira users who are involved in several projects are would appreciate to have the possibility to display a list of all incidents assigned to them over all projects. This is realized partially in the view my page / My Assigned Incidents Unfortunately at most 10 incident are displayed in a certain order even if there exist far more. The user have to reassign this incident to another user in order to be able to display the next incidents assign to their user account. At least a scroll or paging feature would be very useful. Thu, 18 Aug 2011 06:39:58 -04002011-08-27T03:01:46-04:00/Support/Forum/spirateam/issues-questions/141.aspxthreadId=153David J (support1@inflectra.com)Testing notification templates: "No artifacts of that type exist in the system..." I receive an "No artifacts of that type exist in the system. Please make sure at least one artifact type exists before trying to send a test email." although there are a couple of artifacts in the list. Observed on incident, tasks an requirments are OK.? Thu, 08 Sep 2011 09:24:28 -04002011-09-15T17:05:49-04:00/Support/Forum/spirateam/issues-questions/153.aspxthreadId=154David J (support1@inflectra.com)Rendering of Html formatted text in mails The format of Html-Text in the Template editor differs sometimes significantly from the text received in the corresponding notification mail. For instance, when I format the whole template text to the same font family and size "Arial" Size 10, the received mail contains text line of different size. but they should be equal? Thu, 08 Sep 2011 09:30:07 -04002011-09-15T17:06:46-04:00/Support/Forum/spirateam/issues-questions/154.aspxthreadId=168David J (support1@inflectra.com)filters criteria ignore the folder... when a filter criteria is set in the requirements list, the folder are ignored even if the filter would match ex: criteria ID = "4711" show a hit only if the requirement having this ID is not a folder. Mon, 03 Oct 2011 12:43:41 -04002011-10-04T15:45:32-04:00/Support/Forum/spirateam/issues-questions/168.aspxthreadId=175David J (support1@inflectra.com)Incidentlist: Selection "Show n rows per page" not ok in on project containing 6 incident be discovered a strange behavior: till the selection was set to "show 15 rows per page" it was impossible to display all incident in the list event after having cleared all filters. The header line always displayed: Displaying 1 - 4 out of 6 incident(s) for this project as if a hidden filter were still set. In the project home > incident summary the incident were "reachable" by clicking on the different counter that indicate how many incident are available in the different states Then we set the next higher value: "show 30 rows per page" all incident where displayed. This is a strange workaround, "request 30 then get 6, request 15 and get 4 ???? Thu, 13 Oct 2011 15:30:52 -04002011-10-14T16:20:11-04:00/Support/Forum/spirateam/issues-questions/175.aspxthreadId=176Kat A (support2@inflectra.com)customize the notifications subject belonging to transitions? The not. events permit to customize different type of notification. But we don 't see to customize the notification subject send on transitions The resulting text is always (hardcoded?) SpiraTeam | Incident #... changed status. We would like to change this for instance to {project} - IN Modified - {Name} ({ID}) Thu, 13 Oct 2011 15:36:12 -04002015-07-20T17:35:30-04:00/Support/Forum/spirateam/issues-questions/176.aspxthreadId=185David J (support1@inflectra.com)Cast error after changing the option "ldap managed user" Since yesterday one of users is no more able to login to spira using his LDAP managed account that why we we disabled this option temporarely in order to be independant from our LDAP now the user can connect himself, but then receives an error "Unable to cast object of type "System.DBNull" to typ "System.String" as workwaround we created a second non LDAP managed account, and disabled the first one. Any idea? Wed, 19 Oct 2011 07:48:24 -04002011-10-19T14:34:00-04:00/Support/Forum/spirateam/issues-questions/185.aspxthreadId=197David J (support1@inflectra.com)Report containing data of a folder and its content? We would like to be able to create reports containing the data of a one chapter in a folder structure. But we see no possibility to create a report for example containing one RQ-folder an all its subfolders and RQs. The report filter criteria generally does not allow to filter parts of ar tree structure. Any idea or workaround? Tue, 08 Nov 2011 14:44:49 -05002011-11-10T18:22:15-05:00/Support/Forum/spirateam/issues-questions/197.aspxthreadId=20David J (support1@inflectra.com)Remote Access using API I am trying to connect for the first time to Spirateam from a Visual Studio .NET test project using the following code ImportExportClient connection = new ImportExportClient (); bool result = connection.Connection_Authenticate( "username" , "password" ); RemoteProject [] projects = connection.Project_Retrieve(); foreach ( RemoteProject project in projects) { System. Console .WriteLine(project.ProjectId); } I get the connection ok to my test environment. Connection_Authenticate returns true but the call to Project_Retreive() fails with the following error. "The session was not authenticated, please call the Connection_Authenticate() method first" But as you can see I have called the Connection Authenticate successfully. There are projects in the SPirateam instance associated to this user. Any suggestions on hoe to see what the error could be? TIA Sun, 27 Feb 2011 15:57:43 -05002011-03-02T01:53:20-05:00/Support/Forum/spirateam/issues-questions/20.aspxthreadId=24Crystal Clark (cclark@motionpoint.com)Is there a way to not use effort planning I want to use the task functionality, but I always have to enter effort planning date, even if I don`t want to use this (e.g. when trying to put the task status into "In progress", I have to enter a planned effort data). Is there a way to deactivate this functionality ? Thu, 03 Mar 2011 16:26:32 -05002013-03-08T14:59:35-05:00/Support/Forum/spirateam/issues-questions/24.aspxthreadId=26Steve M (support4@inflectra.com)How can I rename a workflow transition ?I couldn`t find a way to rename a transition in a workflow ! Creating new transitions and deleting the old one is a lot of work and error-prone.Thu, 10 Mar 2011 15:12:06 -05002011-03-10T15:18:39-05:00/Support/Forum/spirateam/issues-questions/26.aspxthreadId=27Tung Nguyen (tran.nguyen@transport.nsw.gov.au)How can I copy or align workflows in different projects At the beginning I had a single project and we defined some workflows for different incident types. In the meantiime I have much more projects, which have been based on the first one, but we learned now that we have to adapt some workflows and invent a new workflow. The only possibility I see at the moment is to adapt the workflow in each single project and also to create the new workflow for each project (Effort times number of projects ????) Is there a better way to do this ? Fri, 11 Mar 2011 10:46:30 -05002018-08-21T01:44:27-04:00/Support/Forum/spirateam/issues-questions/27.aspxthreadId=25David J (support1@inflectra.com)Reporting across different projects Thu, 10 Mar 2011 12:06:32 -05002012-07-27T19:14:47-04:00/Support/Forum/spirateam/issues-questions/25.aspxthreadId=33David J (support1@inflectra.com)Requirements Status I'm seeing that there is no means to modify (Administrator) the Requirement Status selections (Requested, Evaluated, Rejected, Accepted, etc). Are there plans for Administrator making changes to these selections? Some of these selections do not pertain to our project and I'd like to modify existing selections or add new ones. Is there a document that explains the flow using these Status selections? I'm not seeing this in any current docs. Wed, 16 Mar 2011 16:43:38 -04002011-11-16T19:59:15-05:00/Support/Forum/spirateam/issues-questions/33.aspxthreadId=52David J (support1@inflectra.com)Tasks / Resources in Days not Hours Is there a way to change the time for Tasks and Resources to Days instead of Hours? We understand that we can convert our entries from days to hours but this is cumbersome. Or are there plans in future releases to modify this field (Days instead of Hours)? Our software tasks and resources are typically in days for our projects. Thu, 14 Apr 2011 20:37:27 -04002011-04-15T14:43:28-04:00/Support/Forum/spirateam/issues-questions/52.aspxthreadId=56David J (support1@inflectra.com)Requirements Filter not working When on the Requirements screen, if I type in a value (Ex. 'battery') for 'Requirement Name' in the Filter section and it, I'm not seeing 'like' filter on just the Requirement name itself. I'm seeing Requirement names that don't have 'battery' in the name at all. It appears that it's also pulling from the Requirement Description. Is this a defect? Tue, 19 Apr 2011 22:22:33 -04002011-04-20T18:52:34-04:00/Support/Forum/spirateam/issues-questions/56.aspxthreadId=71David J (support1@inflectra.com)Project Home data roll-up When on the Project Home screen, I'm not seeing data rolled-up for a selected major release. We have the following setup: Major Release v1 -- Milestone 1 ----- Sprint 1 ----- Sprint 2 -- Milestone 2 ----- Sprint 3 ----- Sprint 4 It appears that data (Requirements, Test Runs, Incidents) from Milestones (1,2) and Sprints (1-4) are not rolling up to Major Release. I do see Sprint data rolled-up to Milestone. Is there something that needs to be set up for Sprint and Milestone data to roll-up to Major Release? Fri, 13 May 2011 00:04:27 -04002011-05-13T14:22:56-04:00/Support/Forum/spirateam/issues-questions/71.aspxthreadId=77David J (support1@inflectra.com)Requirement Incident Count - data roll-up On the Project Home screen in the Requirement Incident Count (RIC) area, when I select a top Main Release view, I'm not seeing data rolled up from children (Sprint) releases under Main Release. The incidents are tied to the Sprint releases. If I change the incident to the Main Release, I then see correct data on RIC with Main Release view selected. Defect? Tue, 17 May 2011 18:21:46 -04002011-05-18T14:50:23-04:00/Support/Forum/spirateam/issues-questions/77.aspxthreadId=82David J (support1@inflectra.com)Requirement Folder - Filter not working When a Requirement is set up as a folder, it has a req. number. When I try to add this number (req folder) to the filter 'Req #' field and enter this filter, this req folder is not shown. I expected this to be shown in the filtered results. I'm also not seeing this (Req Folder) show up when I type in the exact req name in the 'Requirement Name' filter text box. Appears to be a defect. Tue, 24 May 2011 17:38:08 -04002011-06-02T20:26:41-04:00/Support/Forum/spirateam/issues-questions/82.aspxthreadId=83David J (support1@inflectra.com)TC Search - text within Test Step Is there a way to search TCs that contain text within Test Steps? I tried to enter the text from Testing | Test Cases | Test Case Name (filter) and this did not find TC with text within TS. Tue, 24 May 2011 19:10:02 -04002011-06-02T20:28:15-04:00/Support/Forum/spirateam/issues-questions/83.aspxthreadId=91David J (support1@inflectra.com)Attaching documents from Documents folder I'm not seeing how to attach a document to a Requirement, Test Case, or Incident that is under the Documents folder of SpiraTeam. In these areas, one can attach documents that are in local / network drives but don't see a selection to choose a common document in the SpiraTeam | Documents area. It would be nice to attach common documents that are contained in the SpiraTeam Documents folder. Am I missing something? Mon, 13 Jun 2011 19:37:53 -04002011-06-13T19:52:42-04:00/Support/Forum/spirateam/issues-questions/91.aspxthreadId=118David J (support1@inflectra.com)Requirement Parent Status I have the following: Requirement Parent (status Accepted) Requirement Child 1 (status Accepted) Requirement Child 2 (status Requested) Why is the Parent shown as Accepted, I expected this to show as worst-case assessment of Requested. Is there an order that can be modified to resolve this issue. See the same thing when I change the Child 2 to Evaluated; Parent shows Accepted. This does not look right. Wed, 20 Jul 2011 16:50:16 -04002011-07-26T16:30:01-04:00/Support/Forum/spirateam/issues-questions/118.aspxthreadId=133Darren Greenwald (darren@m3as.com)Owner of Test Sets reset to None after execution When a Test Set is executed by an assigned owner, we are seeing the owner automatically reset to None. Is this correct? If so, what's the reasoning behind this? Mon, 15 Aug 2011 18:25:18 -04002015-05-26T16:13:48-04:00/Support/Forum/spirateam/issues-questions/133.aspxthreadId=173David J (support1@inflectra.com)No Incident Association for Test Case or vice versa It would be nice to show Incident Associations for Test Cases that were executed that had Incidents from a Test Step. When a TC is ran, and a step fails, an Incident is created on the Test Step; it would be nice to include the entire Test Case (prior steps that were involved in setup) for the Incident instead of particular Test Step. When I look at the Incident created from the Test Step, there is no Association back to the Test Case for that Incident; I only see Association back to Test Run for that Incident. I'd like to Association the Incident to the entire Test Case instead of to Test Step. Can this be done or am I missing something? Fri, 07 Oct 2011 21:48:22 -04002012-07-27T19:14:21-04:00/Support/Forum/spirateam/issues-questions/173.aspxthreadId=201Tory Crandall (vcrandall@aperio.com)Test Set Execution Pause - doesn't stop timer for actual durationWhen executing a Test Set, I'm not seeing the timer stop when user does a Pause. It would be nice to only capture duration when user is executing Test Set. The timer appears to continue despite being Paused. Is this correct?Wed, 23 Nov 2011 01:10:57 -05002012-12-06T22:03:48-05:00/Support/Forum/spirateam/issues-questions/201.aspxthreadId=202David J (support1@inflectra.com)What does 'Deferred' Status mean after executing Test Set?There are times when executing a Test Set that after it's Finished, it shows status 'Deferred' instead of 'Complete'. What does 'Deferred' Status mean after executing Test Set?Wed, 23 Nov 2011 16:23:08 -05002011-12-19T20:31:48-05:00/Support/Forum/spirateam/issues-questions/202.aspxthreadId=214Josh Bond (joshbond01@gmail.com)Test Case | Expected Results text boxes are too small during execution of TC.When executing a Test Case, the Expected Results text box can be difficult to read. It would be nice to make this larger or have 'View Full Screen' mechanism. Sometimes we put screen shots in here and this make it very hard to view.Fri, 09 Dec 2011 21:22:25 -05002012-06-13T18:14:46-04:00/Support/Forum/spirateam/issues-questions/214.aspxthreadId=263David J (support1@inflectra.com)Updating Effort in Task | Schedule We are having problems adding / modifying the Effort text fields (Est / Actual / Remaining) under the Task | Schedule tab. Are others also having this issue? Does anyone have a work-around or trick? We are using Firefox and Chrome. Fri, 23 Mar 2012 22:21:09 -04002012-10-17T17:34:16-04:00/Support/Forum/spirateam/issues-questions/263.aspxthreadId=548Jan Soukup (jan_soukup@cmss.cz)Is there a way to export all incident information to different Project? I'd like to export certain incidents with all its information (Status, Attachments, Comments, History) from one project to another. I'm not seeing this capability when I try this through 'Export to Project' function under Incident | Tools or through the Import / Export function from SpiraImportTemplate spreadsheet. Is there a way to do this from the database? I notice that there are other threads asking for links or associations from one project to another (currently not available); that would also work for us if available. Tue, 26 Mar 2013 17:55:52 -04002013-06-07T12:16:20-04:00/Support/Forum/spirateam/issues-questions/548.aspxthreadId=554David J (support1@inflectra.com)Is there a way to change test execution for a group of TCs Is there a way to change test execution for a group of TCs without individually running each TC. For instance, I have a set of TCs that are automated and the TCs passed. I'd like to select the group of TCs (maybe from TC list) and Edit the Execution Status to Pass along with date these scripts were run. I'm not seeing how to do this from the UI.Sat, 06 Apr 2013 00:25:15 -04002013-04-08T11:05:00-04:00/Support/Forum/spirateam/issues-questions/554.aspxthreadId=616David J (support1@inflectra.com)Requirment structure I'd like to get feedback on how others within this group are structuring their Requirements. Here are the options: 1) creating Requirement that contains detailed description in Description area along with attaching any image documents (powerpoint, word, html). 2) creating Requirement that contains brief description in Description area and link to file server that has detailed documents (text and image) 3) creating a Document Reference Requirement under Parent Folder Requirement that contains brief description in Description area and link to file server that has detailed documents (text and image). Then add Children Requirements that contain brief description along with link to Document Reference Requirement 4) other; please reply with details We used option 1) on our last project but found it hard for updating requirement. We are thinking about option 3) for next project. This will give us one central location for updating documents along with not duplicating detailed descriptions or documents into the children requirements. Thanks, Brad Wed, 12 Jun 2013 23:50:23 -04002013-06-18T20:31:27-04:00/Support/Forum/spirateam/issues-questions/616.aspxthreadId=192Juergen Waterstradt (juergen.waterstradt.ext@avaloq.de)Change owner of Test Run When viewing 'My Page' there is a section called 'My Pending Test Runs' which displays all test runs which have been paused during execution. Obviously, another user on the same project cannot see this run as it is displayed in 'My Page', but is there a way where: a) I can change the ownership of test run so that someone else in the team can pick it up? b) everyone else in the same project can view all paused/pending test runs so that they can pick them up? Thanks Nick Wed, 02 Nov 2011 10:20:30 -04002014-07-24T07:47:14-04:00/Support/Forum/spirateam/issues-questions/192.aspxthreadId=32David J (support1@inflectra.com)Are there plans for expanding Project Group functionality? We currently find the Project Group functionality, which was added relatively recently, to be potentially very useful. Are there plans for much expansion in this area? To give a bit of background; we currently create a SpiraTeam project for every new project we begin to work on. Depending on scope, a project may relate to multiple products and/or there may be multiple projects relating to the same product. We also have a project for each product we maintain which is used for managing regression test cases and non-project specific incidents. The Project Group allows us to group projects together which will become a test and eventual release package. Member projects may change overtime, so this flexibility is good for us to concurrently work on projects which may or may not be released together. Although currently it is just a dashboard, here are a few additions we would like to request to help support our project workflow, assuming there are plans to expand functionality: Add a given project to multiple groups (e.g. for Product Regression Projects which would be reused in multiple project groups). Currently we can only set a project to be associated with a single project group Combined Requirement, Test Case and Incident lists/creation/editing for all Projects in a Project Group. Creation of items would require an extra step for selecting which project to assign it to. This would allow users with access to the projects to maintain these items across projects from a single location. Link to Project Group page uses the ID from the project you are accessing it from, this could do with being an ID related to the Project Group. Currently, if you bookmark the link and then remove the Project from the Project Group it then goes to the group the project has been reassigned to (or errors if the new group does not allow the user access). It would make sense that the Project Home Group URL is based on the Project Group rather than the Project you are accessing it from. Wed, 16 Mar 2011 15:00:41 -04002011-03-18T20:52:49-04:00/Support/Forum/spirateam/issues-questions/32.aspxthreadId=137David J (support1@inflectra.com)Reporting: Change History for Test Steps; for Test Set Contents? Is there a way I can report on the following in SpiraTeam: Changes to the Test Steps within a particular Test Case (where "Test Steps" would include both regular/native steps and "linked steps")? I've tried the Test Case Detailed Report, with Artifact Change History and Test Steps - but that apparently only tracks change to the Test Case metadata, not the actual step contents. Changes to the set of Test Cases contained within a particular Test Set Cheers. Tue, 16 Aug 2011 21:19:56 -04002011-09-07T17:09:40-04:00/Support/Forum/spirateam/issues-questions/137.aspxthreadId=143Oleg Tyulin (oleg.tyulin@searshc.com)Test Case Versioning? Does SpiraTeam have a good approach for handling Test Case Versioning? Imagine: TC-xx created for Release 1.0 minor modifications to TC-xx required for Release 1.1 substantive modifications to TC-xx required for Release 2.0 patch Release 1.0.1 needs to execute same version of TC-xx originally created for Release 1.0 I'd like to figure out something that's efficient/manageable - preferably not "copying the Test Case, sticking a version/release# in the TC Name" and then having to keep manually track/organize artificially versioned TCs... Currently, we copy Test Sets from Release to Release (thus maintaining a history of tests/results from particular releases); however, that doesn't take into consideration the idea of TC versioning - which is becoming more an issue now that we've "gotten our feet wet" with SpiraTeam. Note: We're currently still on ST3.0. Hope to update to 3.1 by end-month. Mon, 22 Aug 2011 18:31:17 -04002016-11-02T15:20:57-04:00/Support/Forum/spirateam/issues-questions/143.aspxthreadId=150Dennis Weisgram (dmweisgram@aol.com)Email All Users? Is there an easy method in SpiraTeam to email all Active Users (e.g. to send global announcement regarding planned downtime)? Note : My system already has email notifications; I'm just curious whether ST provides a global announcement function I don't immediately see. Wed, 31 Aug 2011 16:32:43 -04002012-12-04T21:25:15-05:00/Support/Forum/spirateam/issues-questions/150.aspxthreadId=167Lucas Dargis (ldargis@brocksolutions.com)Possible to generate a "Printable Test Scripts within a Test Set" report? Currently, the "Printable Test Script" report dumps a printer-friendly version of a specific Test Case (which may include parameter values that were populated at the Test Case level). That's nice/good. But... Is there a way to have a similar report cover "Printable Test Scripts within a Test Set" - where this would dump printer-friendly versions of all TCs in the specified Test Set? I ask because it's now possible to fill in param values at the Test Set level, so printing TCs external to the Test Set container (i.e. before the values have been specified) has lost some of it's original usefulness. Say I'm using 5 instances of the same TC in a single Test Set - just populated with different param values to makes each TC instance unique. I'd like to get a readable dump of everything in the set... Thu, 29 Sep 2011 22:06:43 -04002013-10-11T13:02:27-04:00/Support/Forum/spirateam/issues-questions/167.aspxthreadId=172Julie Robertson (jrobertson@aperio.com)Reporting: Requirements Traceability (Reverse Trace) We're trying to use the Requirements Traceability Report to monitor feature-based projects within a specific release. - I select all report elements (i.e. linked reqs / TC coverage). - Under the Requirement filters, I specify RELEASE and REQUIREMENT NAME (where I specify a common acronym used for reqs in a particular feature). - Under the Test Case filters, I specify RELEASE. (So, imagine I'm ultimately after Reqs and mapped TCs in "Release 1.0" where the requirement name includes an acronym of "LDAP" for an LDAP-related feature. Both forward and backward.) The Forward Trace dumps exactly what I expect - namely, all requirements using that acronym in the specified release. (Great.) However, the Reverse Trace isn't what I expect. I was expecting it to also be related to the requirement filters such that it displays ONLY the TCs mapped per the requirement filters. Instead, this seems to dump ALL TCs for the specified release. Is there a way I can filter to get only what I'm after? Thu, 06 Oct 2011 15:49:17 -04002011-10-20T05:12:03-04:00/Support/Forum/spirateam/issues-questions/172.aspxthreadId=191David J (support1@inflectra.com)Using Excel Template for streamlined data entry (possible w/ params and linked tests?) We're interesting in exploring whether we can streamline data-entry into ST by using the Excel template. Is it possible to: 1) Define parameters on the Test Case entity (e.g. a Type value we can use)? 2) Use a Called Action/Linked Test within a parent Test Case? 3) Set a parameter value on a Called Action/Linked Test? 4) Set a parameter value on a TC from the Test Set level Fri, 28 Oct 2011 21:36:24 -04002011-10-31T14:07:27-04:00/Support/Forum/spirateam/issues-questions/191.aspxthreadId=222Vanessa Smith (vanessa.smith@flhosp.org)My Timecard: Can displayed fields be changed? Is there a way to manage/change what fields are displayed under My Timecard? For example, I don't see "Release" - which I think would be useful... Fri, 23 Dec 2011 19:25:05 -05002016-01-19T15:06:51-05:00/Support/Forum/spirateam/issues-questions/222.aspxthreadId=223David J (support1@inflectra.com)ENH: Add a "Copy" feature within Test Set We use heavily parameterized Test Cases and frequently have multiple instances of the same TC contained within a single Test Set, where the differentiators between TC instances are the parameter values used. I'd like to request an enhancement: Add a "Copy" feature within the Test Set that will allow users to create a copy of a selected Test Case, such that they don't have to browse the TC hierarchy repeatedly to add new instances of the TC in question. (Note: You already support this concept at the TC-level - where you can Copy a "linked test" without having to browse for it again and again.) So, imagine: Test Case TC=01 lives in Test Set TX=35. I would like a shorthand method of adding another instance of TC=01 to TX=35... Cheers! Fri, 23 Dec 2011 21:58:15 -05002012-01-05T16:44:29-05:00/Support/Forum/spirateam/issues-questions/223.aspxthreadId=232David J (support1@inflectra.com)ENH: Add "Unsaved Data" warning message For sake of discussion, I'll describe as pertains to Test Cases: - The "Save" button in the header only pertains to the TC-level metadata - Individual steps are saved using their step-level "Update" button It's not an uncommon usability gripe for my users to be actively entering data in a particular Test Step, then move to modify the TC-level metadata without first hitting "update" on the step, and click "Save" on the Test Case. This order of operations results in the step-level changes to be discarded. I'd like to see more graceful handing along the lines of "Unsaved Data on this page - do you really want to leave?" to prevent unnecessary loss of unsaved data-entry work. Fri, 13 Jan 2012 19:24:13 -05002012-01-18T19:18:32-05:00/Support/Forum/spirateam/issues-questions/232.aspxthreadId=41David J (support1@inflectra.com)Tracking - workflow : Possible to transfer workflow to other projects? Hey there, in out SpiraTeam we have many projects. Now i have created a new workflow for our incidents. is it possible to transfer the workflow to an other project or must create a new one? Greetings and thanks Niels Engeland Fri, 01 Apr 2011 07:20:02 -04002011-04-01T14:53:25-04:00/Support/Forum/spirateam/issues-questions/41.aspxthreadId=48David J (support1@inflectra.com)Multi-edit for incidentsHow do I quickly select multiple incidents and change that status on them, rather than changing them one at a time? Can't seem to figure out how to get this to work. Thanks!Tue, 12 Apr 2011 15:25:17 -04002011-04-13T14:19:59-04:00/Support/Forum/spirateam/issues-questions/48.aspxthreadId=892David J (support1@inflectra.com)workflowWorkflow EditHello, I edited a workflow that was in use, it is now not working properly. Many of the connections are no longer there. Added a new step between New and Resolved, however neither the new step or the Resolved step shows up. Is there a way to force it to use the new version of the workflow? Fri, 25 Apr 2014 14:22:23 -04002014-04-30T13:58:55-04:00/Support/Forum/spirateam/issues-questions/892.aspxthreadId=53Katrina Hicks (kshy@connecture.com)Share Saved Search/Filter Is there a way to share or make public a saved search/filter? Thu, 14 Apr 2011 21:01:03 -04002012-09-17T19:57:40-04:00/Support/Forum/spirateam/issues-questions/53.aspxthreadId=54David J (support1@inflectra.com)if/then conditions in test cases? Is there a way to create if/then conditionals inside a test case? For instance, can I do something like the following: if OS_TYPE == Windows then do this test step or part of a test step. else if OS_TYPE == Mac then do something else. When I execute this test case I would set the OS_TYPE parameter to whatever type of operating system I was running. SpiraTeam would then only show me the test step that was appropriate. Is there a way to do this? Or, is something like this planned for the future? Thank you. Fri, 15 Apr 2011 16:14:03 -04002011-04-18T13:58:32-04:00/Support/Forum/spirateam/issues-questions/54.aspxthreadId=64David J (support1@inflectra.com)<next test> button non-existant during test execution Whenever I am executing a test case, the help documentation says there's supposed to be a button but there is no such thing. There's only: Pass, Pass All, Blocked, Caution, Fail, and Pause. Furthermore, if I hit the Fail button then it blasts me to the last test step and puts up the Finish button, rather than put up a button. Do I have something configured incorrectly? Mon, 02 May 2011 22:49:34 -04002011-05-04T14:11:27-04:00/Support/Forum/spirateam/issues-questions/64.aspxthreadId=65David J (support1@inflectra.com)Incident reports linked to test cases?The help documentation says that incident reports are linked to the test cases but there isn't any information that I can see in the incident reports that mentions the test case number under which the incident was generated. How do I turn this feature on?Mon, 02 May 2011 22:57:51 -04002011-05-04T14:20:40-04:00/Support/Forum/spirateam/issues-questions/65.aspxthreadId=57David J (support1@inflectra.com)Release Active Flag?Is there a way to prevent incidents being assigned to a release that is no longer active? Tue, 19 Apr 2011 23:56:46 -04002011-04-22T19:39:10-04:00/Support/Forum/spirateam/issues-questions/57.aspxthreadId=76Kat A (support2@inflectra.com)Excel Import Template Does not Update the Lookups Worksheet When importing data into SpiraTeam via the Excel import template some of the values are converted from a string to a numeric value. The Lookups worksheet lists all the conversion values. When importing to any project other than the initial default project the values are all incorrect and do not update. This causes corruption of the imported data. Whenever an import/export is performed, the Lookups worksheet should first be updated to reflect the values for the selected project. The workaround is to manually go into the DB and find the correct values for the desired project and update the worksheet accordingly. Tue, 17 May 2011 17:28:46 -04002019-01-04T17:34:31-05:00/Support/Forum/spirateam/issues-questions/76.aspxthreadId=78David J (support1@inflectra.com)Project Owners Cannot Edit Notification EventsThe Notification Events seem to be a project level configuration, but my Project Owners are saying that the "Add" button is grayed out. The Project Owner role is configured as a Project Admin.Tue, 17 May 2011 22:34:55 -04002011-05-18T15:00:27-04:00/Support/Forum/spirateam/issues-questions/78.aspxthreadId=112David J (support1@inflectra.com)Utilized time is incorrect in the Planning Board I have noticed that the utilized time on the Planning Board page is way off. I can filter the tasks in the Tasks page by sprint and owner and everything looks good. But when I open the planning board for that sprint many of the users have a highly inflated utilized time. We recently deleted a bunch of tasks that were previously a part of this sprint, so I suspected that those tasks were still being calculated. It seems my suspicion was correct as after purging those tasks from the database (via the Project History Changes) the utilized times seem to be correct now. Mon, 11 Jul 2011 18:00:57 -04002011-07-15T01:23:36-04:00/Support/Forum/spirateam/issues-questions/112.aspxthreadId=89David J (support1@inflectra.com)WS Call RemoteCustomList.getValues returns null. A. I am new to webservice developement. B. I am try to get the associated values to a custom list. Here is the practice code: try { exportLocator.setMaintainSession(true); proxy = (IImportExport) exportLocator.getPort(IImportExport.class); if (proxy.connection_Authenticate("user", "password")) { //System.out.println("Settings: " + proxy.system_GetSettings()); if (proxy.connection_ConnectToProject(9)) { RemoteTestCase testCases = proxy.testCase_RetrieveById(105); System.out.println("Test Case ID: " + testCases.getTestCaseId()); System.out.println("Name: " + testCases.getName()); System.out.println("Description: " + testCases.getDescription()); RemoteTestStep[] testStep = testCases.getTestSteps(); System.out.println("No of Steps: " + testStep.length); for (int i = 0; i No of Steps: 1 Step#: 1 Test Step ID: 543 Description: Logga in to Inca Status: 3 H+Ƥndelse Date: 01-06-2011 H+Ƥndelse Parms: mtha\EXIT30eden Verifiera Parms: Inca how many: 2 daddy: H+Ʊndelser daddy's ID: 26 Exception in thread "main" java.lang.NullPointerException at se.amfpension.importexport.Main.getTestCases(Main.java:96) at se.amfpension.importexport.Main.main(Main.java:33) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at com.intellij.rt.execution.application.AppMain.main(AppMain.java:120) ******* Some characteristics: --Using IntelliJ IDE --Using org.apache.axis --Here is what is included, package se.amfpension.importexport; import java.rmi.Remote; import java.rmi.RemoteException; import java.util.Collection; import javax.xml.rpc.ServiceException; import org.datacontract.schemas._2004._07.Inflectra_SpiraTest_Web_Services_v3_0.ServiceFaultMessage; import org.datacontract.schemas._2004._07.Inflectra_SpiraTest_Web_Services_v3_0_DataObjects.*; import com.inflectra.www.SpiraTest.Services.v3_0.IImportExport; import com.inflectra.www.SpiraTest.Services.v3_0.ImportExportLocator; Thanks, let me know what other information is required. Thu, 09 Jun 2011 08:54:36 -04002011-06-09T16:19:52-04:00/Support/Forum/spirateam/issues-questions/89.aspxthreadId=90Enrico Ariatta (enrico.ariatta@assioma.net)Getting all SpiraTeam project testcases using WebServices A. I am new to webservice development. B. Does someone have an example on how I can use Webservices to get all of a projects test cases in the order they are listed in the project and get all the relevant test case/test step data including values from custom text and list boxes? Thanks. Thu, 09 Jun 2011 08:56:45 -04002022-11-05T18:31:52-04:00/Support/Forum/spirateam/issues-questions/90.aspxthreadId=146Margaret D Thomas (mtha@amfpension.se)Customizing a notification template to combine test set and test case artifact information Is there a way to customize a notification template to provide information from both testcase and test set artifacts so that one notification email is sent with the results of a test case? Even more perfect is to only include the information if the results is not passed. Overview: I have an automated framework designed to: - create a test run based on test set - create an element based on the list of test cases within the test set - process - update test set with the latest release and execution status - update the test run with the results. - My desire is on completion, send a notification with the following information... test set notification template information, release, testcase info of only failed tests. Thank you. Fri, 26 Aug 2011 08:18:52 -04002011-09-16T08:50:48-04:00/Support/Forum/spirateam/issues-questions/146.aspxthreadId=170David J (support1@inflectra.com)Database operation fails for Testrun articles How can I resolve this? ACTION: 1. Goto Testrun page 2. Check 1 to many items 3. Either click the Delete button or R-click/Delete Results: The page shows it is endlessly working. On refresh a message occurs, System Error: The server method 'Retrieve' failed. Expected Behavior: Items should successfully delete. ADDITIONAL INFORMATION: I have coupled SpiraTeam with my method of test automation. I have built a webservice layer that manages the following operations: - Get testcases via testsets - Get data from documents in Spirateam - Dynamically create a release - Upload results to Spirateam - Upload error documents to SpiraTeam - Update the testset I create a lot of unwanted data in SpiraTeam and after some time of testing and debugging, I consistently delete: - Releases - Testruns - Attached documents So there is a chance I have caused a corruption. Is there a way to resolve the problem? Tue, 04 Oct 2011 07:36:24 -04002011-10-04T15:47:38-04:00/Support/Forum/spirateam/issues-questions/170.aspxthreadId=92David J (support1@inflectra.com)Task progress tracking in Online demo version I'm evaluating SpiraTeam via the online demo version, and I was concerned that when you select Tracking > Tasks and you view a chosen Task you cannot see the time spent being automatically reduced. You seem to be able to ADD more time to raise the estimate/projected time, but you can't see the time spent going down! Have I been looking in the wrong place? Or is the functionality in the Online Demo simply limited and hence it doesn't do this? Wed, 15 Jun 2011 15:47:34 -04002011-06-20T19:01:27-04:00/Support/Forum/spirateam/issues-questions/92.aspxthreadId=94David J (support1@inflectra.com)Using the Resources features to manage 'non-personnel' roles I wondered if anyone had used the Resources features in SpireTeam to manage 'non-personnel' things like hardware & physical machine IDs, datasets or even office space/equipment etc? Did this work? Or is there a better way to track 'non-human' resource allocation and usage than via Resources? I was thinking we could create a range of 'non-human' Role types , much the same as people often do in Outlook? Mon, 20 Jun 2011 11:53:49 -04002011-06-22T14:52:20-04:00/Support/Forum/spirateam/issues-questions/94.aspxthreadId=109Andy Smith (andy.smith@infoterra-global.com)How much can we re-name basic terms without affecting functionality? Is it possible to edit the display name of basic terms, ie can we change these to our bespoke in-house terms? For example, renaming 'Test Set' as 'Test Suite', so that it appears as such in the menu. I don't want to affect behind-the-scenes functionality, and I'm only really talking about menu items, but I expect there's only a small degree of customisation possible? It's not such a crazy question! The reason I ask is that if we propose adopting SpiraTeam across our wider organisation, there will need to be a "re-education" of some potential users and a bit of retro-fit to work with existing practices and terms. If we can absorb some reticence elsehwere, then roll-out will be better received and future take-up prospects greater. Wed, 06 Jul 2011 11:26:48 -04002011-07-07T11:41:03-04:00/Support/Forum/spirateam/issues-questions/109.aspxthreadId=129David J (support1@inflectra.com)Task management across Projects/Groups Seeing that reporting and querying in SpiraTeam seemingly works on a Project-level only , how do you recommend that a Team Manager view and track the o/s Tasks across a multi-Project team? Each individual User can see their current Task queue in their My Page feature, but how can a supervisor see multiple Tasks/Resources in one view/report? Fri, 05 Aug 2011 08:15:37 -04002011-08-27T03:12:36-04:00/Support/Forum/spirateam/issues-questions/129.aspxthreadId=132David J (support1@inflectra.com)New projects NOT picking-up customised workflows Hi We have created new workflows to reflect our business processes. (We also adapted the Default Workflow with an additional transition for test purposes.) When we created a new project (Project #1) and set the 'Default' radiobutton in the 'Edit Incident Workflows' page to the new custom workflow, it didn't pick it up - ie whenever we raise defects, the only 'Workflow Operations' that the user gets are the original Default Workflow ones (not even the customised one with the additional transition mentioned above!.) We then created another new project (Project #2) which (supposedly!) inherited the workflow, custom fields etc of Project #1 above. However, what actually seems to happen is that it uses the original Default Workflow too. Strangely, the Custom Props are however correct. In other words, all our workflow customisations are being ignored! Please advise asap. Mon, 15 Aug 2011 12:13:55 -04002011-08-27T03:10:23-04:00/Support/Forum/spirateam/issues-questions/132.aspxthreadId=213David J (support1@inflectra.com)How do we amend the values in the Requirements 'Status' field?We have localised a number of the dropdown options in our SpiraTeam set-up using the .resx files. However, the Status options in the Requirements tab is the only area that we can't easily identify how to change the values. Please advise. Fri, 09 Dec 2011 11:40:59 -05002011-12-23T21:19:51-05:00/Support/Forum/spirateam/issues-questions/213.aspxthreadId=243Jon Freed (jfreed@edmap.com)Associating Incidents across Projects Do you envisage allowing Incidents from one Project to be "associated" with those in another? Currently, I believe we can only "associate" Incidents within the same Project? (I know there is an "export" feature, but "associating" without exporting would also be useful for us!) A. Thu, 16 Feb 2012 18:26:44 -05002015-02-09T15:17:40-05:00/Support/Forum/spirateam/issues-questions/243.aspxthreadId=332Andy Smith (andy.smith@infoterra-global.com)Timestamps on Run Steps When you perform a Test Run, each TS becomes an RS (Run Steps) and is visible in the Test Run viewer. However, there is no timestamp visible for that RS id. Is there a way to display this to the user? I assume it would be very easy to return that value from the db based on the creation time of the RS identifier? Apart from running a sql query on the db, what can I do to solve this? If not already planned, can you please add this to the roadmap? (And maybe accelerate it? It would appear to be a quick-win!!) Fri, 03 Aug 2012 14:18:17 -04002012-08-17T13:53:51-04:00/Support/Forum/spirateam/issues-questions/332.aspxthreadId=364David J (support1@inflectra.com)Is it possible to configure a Spira project to look at more than one Subversion repository? We are currently using Subversion as our version control provider and have implemented the Spira/Subversion integration. In the Project Settings, we provide Connection Info in the form of the URL for a Subversion repository. However, for some of our Spira project, the associated source code is stored in more than one Subversion repository. Is it possible to configure a Spira project to look at more than one Subversion repository? Mon, 10 Sep 2012 15:46:15 -04002012-09-11T14:06:20-04:00/Support/Forum/spirateam/issues-questions/364.aspxthreadId=367David J (support1@inflectra.com)Can Administrator filter by Department when selecting new Members to add to a Project? When adding new Members to a new Project (see below), it would be good if the Administrator could filter the available user list by Department . As we complete the Department field when we create every new user record, this would make project admin much easier and seems pretty easy to implement? What do other users think? Andy Thu, 13 Sep 2012 11:54:40 -04002012-09-14T02:05:01-04:00/Support/Forum/spirateam/issues-questions/367.aspxthreadId=506David J (support1@inflectra.com)Roadmap: v4.0 features held-back and other v4.1 plans Hi guys v4.0 looks good. Now I'm curious about v4.1 . 1. What's the plan for items listed in the Development Roadmap as v4.0 items (eg ability to create workflows for non-incident related items) which haven't yet made it? 2. What's the current provisional date for v4.1 go-live? 3. What else is in your latest v4.1 feature list? cheers Andy Thu, 14 Feb 2013 13:06:45 -05002013-02-14T19:40:02-05:00/Support/Forum/spirateam/issues-questions/506.aspxthreadId=516David Bentham (david.bentham@se.consafelogistics.com)Preferred browsers and their known limitations All At our company, it appears everyone has their favoured browser and they often experience different behavour in Spira when doing the same stuff. I sometimes work on test machines with a mixture of browsers installed, and find myself closing one in favour of another because something (often something seemingly trivial but nonetheless annoying!) is behaving oddly or not at all. A quick example is that in Firefox you can drag-and-drop the columns in a list view page to present the order you prefer. But in Chrome it just doesn't seem to let you. Nothing here (or at least I am assuming so) points to a limitation of Spira , which we love. But some users here don't see the best of it because their chosen browser has limitations. So, what browsers do people prefer when running Spira? Fri, 22 Feb 2013 12:29:09 -05002013-04-11T13:58:48-04:00/Support/Forum/spirateam/issues-questions/516.aspxthreadId=539Iain Keddie (iain.keddie@computacenter.com)Sort on columns in list views We are frustrated by the seeming lack of ability to sort Spira data in a list view, ie w hen you want to be able to sort by columns as you would in, say, Excel. The only way to group anything together (e.g. a certain priority, or a release) is to filter so that you only see one group of items at a time, but you then canā€™t see them in relation to the rest. If you could sort the list views by column, then pull off a report that obeyed your sort order, that would be perfect! Is this an existing feature that we haven't noticed? Can we log that as a specific request/suggestion for Spira roadmap? Cheers A. Fri, 15 Mar 2013 12:18:06 -04002014-04-23T13:21:28-04:00/Support/Forum/spirateam/issues-questions/539.aspxthreadId=580David Bentham (david.bentham@se.consafelogistics.com)Working with multiple Spira 'Projects (PRs)' during an integration work-package Hi all I just wanted to ask the wider Spira user community if they had experiences of maintaining multiple, concurrent Projects (PRs) as part of a common package-of-work, and what constraints and solutions they were aware of. At our company, we have PRs for each of our products as we have a continuous development culture which means RQs, INs and TCs must persist across many Releases (or "work-packages"). This is great for when a product is being developed and enhanced in isolation. However , some of our products are (directly or indirectly) integrated, and hence there is a need for integrated regressi on testing. Tracking these work-packages is more tricky. We have previously adopted a couple of different models: where we created a fresh PR for the work-package, with it's own finite Requirements, Releases, Tests and Defects. The PR was then decommissioned at the end of the work-package. Some of the re-usable assets or outstanding incidents were then migrated to another PR to continue the pattern etc etc etc. The problems here were duplications (eg proliferation of id# for artefacts which were the same thing) and reporting. We have dropped this as a model now. where we deliberately duplicate artefacts (eg RQs) in both PRs and progress them uniquely. For instance, an integration requirement is logged in both PRs. We then treat one PR as the "master", because it is the product which is most active/complex, and store all the integration TCs/TXs in there and run everything in there. This gives us a single place for test results. But we still log Defects in the correct product PR so that we keep a proper record, which means managing bugs in two places. The biggest problem with this is keeping the "junior" PR in synch with the "master". Considering that these work-packages are quite regular, and that we don't want to end up with a massive list of short-lived PRs, what model could we adopt that gives us the flexibility, maintainability and searchability that we need? If you've ever been in a similar dilemma, how did you resolve it? Cheers. Fri, 10 May 2013 12:42:16 -04002013-07-03T07:34:15-04:00/Support/Forum/spirateam/issues-questions/580.aspxthreadId=679Katrina Mccary (katrina.mccary@ecifm.com)Showing ASSOCIATIONS on the main list views Unless I have missed something somewhere, I don't believe it is possible to visualise the Associations of any artefact as a column on the main list view? I would really like to have this feature. Currently we use a custom field that fulfils this purpose and keeping it maintained is a manual task that could ideally be superseded. Is this feature in the Spira Roadmap? Is it even possible? Should it be? What do other users think? Tue, 20 Aug 2013 10:23:20 -04002024-01-21T12:42:54-05:00/Support/Forum/spirateam/issues-questions/679.aspxthreadId=791David J (support1@inflectra.com)View Full Screen functionWe really find useful the "View Full Screen" button on various artefact toolbars. Would it be helpful to add it to the dialogs for RQs and TCs coverage and adding TCs to TXs ? i.e. These smaller dialogs are fiddly to use, especially when the items you are looking for have similar titles. Fri, 20 Dec 2013 11:04:54 -05002013-12-20T12:41:50-05:00/Support/Forum/spirateam/issues-questions/791.aspxthreadId=794Doug . (doug.gee@rsac.com)reporting queries esqlReporting queries... or a "Spira db for Dummies" Where is the best place to find a reference guide to the Spira db ? We have created a number of Reporting queries, usually pretty straightforward ones, but we are curious about what else we could create too if we knew more about the db. Something fully searchable, that shows all the tables/fields/links etc. Even if it's based on an older version then it'd give us a good basic model. Fri, 03 Jan 2014 10:46:42 -05002014-01-08T22:52:22-05:00/Support/Forum/spirateam/issues-questions/794.aspxthreadId=855David J (support1@inflectra.com)No of Test Steps shown as visible column in Test Case list Hi I was wondering if you could modify the Test Case list view so that there was a column called '# of Steps', showing the current number of Test Steps for the given TC? This would be helpful to us, because we can then filter quickly on all TCs and see the 'relative length' of each procedure. Just another perspective which some users might find helpful. What does anyone else think? A. Wed, 12 Mar 2014 13:52:53 -04002014-03-12T22:52:59-04:00/Support/Forum/spirateam/issues-questions/855.aspxthreadId=1150David J (support1@inflectra.com)Is there anyone using Spirateam with Robotframework? I have been using Spirateam for over 4 yrs and Robotframework for 3yrs. I would like to know if there is any way to ingrated Spirateam to RF so that I can see the test result of RF from Spira. It is really painful and stupid to update tons of test result in Spirateam using the ones from RF. I do hope there is already a person who solved this issue. Please HELP!! Thu, 05 Feb 2015 01:33:19 -05002024-01-01T19:06:55-05:00/Support/Forum/spirateam/issues-questions/1150.aspxthreadId=1199David J (support1@inflectra.com)ST keeps creating duplicated issues over JIRA Hello, I and my colleagues are facing serious issues now. First, synchronization between JIRA and Spira was broken and one of my colleagues contacted the support with the issue. She has got the reply from the support that mentioned mapping properties that should be unique might be shared over multiple projects. Unfortunately we couldn't find which properties has conflicted over the projects and deleted all mappings against all projects and remapped from scratch. I have initiated full sync and f inally, the synchronization works again but it creates duplicated issues in the JIRA repeatedly. I've got tons of complaints from other departments today and disabled the synchronization. If anyone already experienced this kind of issues PLEASE HELP ME. Thu, 09 Apr 2015 04:25:36 -04002015-04-09T05:40:29-04:00/Support/Forum/spirateam/issues-questions/1199.aspxthreadId=106David J (support1@inflectra.com)Search Feature for Forum Would it be possible to add a search feature to your support site? Would make it easier to find stuff. Fri, 01 Jul 2011 16:56:55 -04002012-07-27T19:13:57-04:00/Support/Forum/spirateam/issues-questions/106.aspxthreadId=107David J (support1@inflectra.com)Creating Child Requirements Inserting child requirements is really slow (~2 minutes to complete). Is this expected? Fri, 01 Jul 2011 16:58:38 -04002011-07-01T17:53:58-04:00/Support/Forum/spirateam/issues-questions/107.aspxthreadId=127Margaret D Thomas (mtha@amfpension.se)Assigning Test Cases to Test Set then Save - get error Create a test set. Save. Assign test cases. Save and get error label at top of form "Unable to save the data because it has been changed by someone else. Please click the Refresh icon and try again." I am the only one in the system and can repeat the error on demand. Also, your forum needs a search feature. DT Wed, 03 Aug 2011 18:53:45 -04002011-08-17T13:58:28-04:00/Support/Forum/spirateam/issues-questions/127.aspxthreadId=135David J (support1@inflectra.com)UNBOUND_PREFIX error for the web service client build from wsdl file. Try to build web services client from wsdl for spiraTeam. The link is. http://spirateam-2.smsi.com/ST/Services/v3_0/ImportExport.svc?wsdl 1. use eclipse-jee-indigo-win32-x86_64 to build it. Can generate some java files, but when call ImportExportLocator exportLocator = new ImportExportLocator( "http://spirateam-2.smsi.com/ST/Services/v3_0/ImportExport.svc?wsdl", new QName("https://www.inflectra.com/SpiraTest/Services/v3.0/", "ImportExport") ); failed with error javax.xml.rpc.ServiceException: Error processing WSDL document: WSDLException (at /wsdl:definitions/wsdl:message[1]/wsdl:part): faultCode=UNBOUND_PREFIX: Unable to determine namespace of 'tns:Connection_Authenticate'.: 2. use wsimport http://spirateam-2.smsi.com/ST/Services/v3_0/ImportExport.svc?wsdl failed with error [WARNING] src-resolve.4.2: Error resolving component 'q190:ArrayOfint'. It was d etected that 'q190:ArrayOfint' is in namespace 'http://schemas.microsoft.com/200 3/10/Serialization/Arrays', but components from this namespace are not reference able from schema document 'http://spirateam-2.smsi.com/ST/Services/v3_0/ImportEx port.svc?wsdl#types?schema4'. If this is the incorrect namespace, perhaps the pr efix of 'q190:ArrayOfint' needs to be changed. If this is the correct namespace, then an appropriate 'import' tag should be added to 'http://spirateam-2.smsi.co m/ST/Services/v3_0/ImportExport.svc?wsdl#types?schema4'. line 72 of http://spirateam-2.smsi.com/ST/Services/v3_0/ImportExport.svc?wsdl# types?schema4 [WARNING] src-resolve.4.2: Error resolving component 'q1:RemoteUser'. It was det ected that 'q1:RemoteUser' is in namespace 'http://schemas.datacontract.org/2004 /07/Inflectra.SpiraTest.Web.Services.v3_0.DataObjects', but components from this namespace are not referenceable from schema document 'http://spirateam-2.smsi.c om/ST/Services/v3_0/ImportExport.svc?wsdl#types?schema1'. If this is the incorre ct namespace, perhaps the prefix of 'q1:RemoteUser' needs to be changed. If this is the correct namespace, then an appropriate 'import' tag should be added to ' http://spirateam-2.smsi.com/ST/Services/v3_0/ImportExport.svc?wsdl#types?schema1 '. line 1 of http://spirateam-2.smsi.com/ST/Services/v3_0/ImportExport.svc?wsdl#t ypes?schema1 [WARNING] src-resolve.4.2: Error resolving component 'q50:ArrayOfint'. It was de tected that 'q50:ArrayOfint' is in namespace 'http://schemas.microsoft.com/2003/ 10/Serialization/Arrays', but components from this namespace are not referenceab le from schema document 'http://spirateam-2.smsi.com/ST/Services/v3_0/ImportExpo rt.svc?wsdl#types?schema1'. If this is the incorrect namespace, perhaps the pref ix of 'q50:ArrayOfint' needs to be changed. If this is the correct namespace, th en an appropriate 'import' tag should be added to 'http://spirateam-2.smsi.com/S T/Services/v3_0/ImportExport.svc?wsdl#types?schema1'. line 1 of http://spirateam-2.smsi.com/ST/Services/v3_0/ImportExport.svc?wsdl#t ypes?schema1 [ERROR] Two declarations cause a collision in the ObjectFactory class. line 672 of http://spirateam-2.smsi.com/ST/Services/v3_0/ImportExport.svc?wsdl [ERROR] (Related to above error) This is the other declaration. line 1124 of http://spirateam-2.smsi.com/ST/Services/v3_0/ImportExport.svc?wsdl [ERROR] Two declarations cause a collision in the ObjectFactory class. line 655 of http://spirateam-2.smsi.com/ST/Services/v3_0/ImportExport.svc?wsdl [ERROR] (Related to above error) This is the other declaration. line 1097 of http://spirateam-2.smsi.com/ST/Services/v3_0/ImportExport.svc?wsdl It looks like the wsdl link have some problem, any suggestion? Tue, 16 Aug 2011 08:06:01 -04002011-08-27T03:05:41-04:00/Support/Forum/spirateam/issues-questions/135.aspxthreadId=136Margaret D Thomas (mtha@amfpension.se)how to upload/download attachment of testcases by add-in/WS API For some test cases, need attachment. We can manually upload it to SpiraTeam. 1. If use SpiraTeam MS-Office 2007/2010 Add-Ins , how to import/export the attachment? I try to add a testcase with attachment, then use the excel add-in, set Artifact as Test Cases, click Import button, then the no any column related to the attachment I also not sure whether it is possible to use the excel add-in to upload the attachment to SpiraTeam and how. 2. If use WS API in https://www.inflectra.com/SpiraDemo3/Services/v3_0/ImportExport.aspx TestCase_Create and TestCase_RetrieveById , the attachment is just as int id in the RemoteTestCase Structure, and how to upload/download the attachment file from the id? Tue, 16 Aug 2011 09:22:37 -04002011-08-17T15:16:51-04:00/Support/Forum/spirateam/issues-questions/136.aspxthreadId=121David J (support1@inflectra.com)Requirement IDs in the Iterations View Is there a way to display the requirements id and the tree structure of the req. in the iterations view. By default it only shows a flat list of the names. Assigning req. to iterations in this view is very cumbersome without reference to the ReqID. Fri, 22 Jul 2011 10:09:59 -04002011-07-26T16:28:41-04:00/Support/Forum/spirateam/issues-questions/121.aspxthreadId=164Cher Nicastro (Cher.nicastro@ecifm.com)Email Notification on Incident Change - token for author of change Hi I try to customize the notification template for incident change to include the author of the change. I would like to have a a message like Incident ${Name} in project "${ProjectName}" has been changed by ${XXX} Neither $NotifyTo, $Owner nor $Opener seem to do this. Is there any other token ? Thanks Thanks Frank Tue, 27 Sep 2011 15:46:23 -04002017-12-08T16:26:36-05:00/Support/Forum/spirateam/issues-questions/164.aspxthreadId=128David J (support1@inflectra.com)Set TestRun to "not Run" Today i've set a TestRun state to "not Run" after pressing "update" the TestRun disappeared in the table testrun. After this i was not able to find the TestRun again. Why can i set a testrun to not Run? How can i find the testrun again? Thu, 04 Aug 2011 12:54:38 -04002011-08-27T02:57:17-04:00/Support/Forum/spirateam/issues-questions/128.aspxthreadId=142Viral Dalia (viral@skyscape.com)How long before new commits show up in SpiraTeam ? We use Subversion for version control and have setup to work with SpiraTeam. We have made the changes in commit scripts to include [IN:111] format. The question is how long SpiraTeam takes to show up new commit ? Any help would be appreciated. Mon, 22 Aug 2011 15:12:46 -04002011-08-24T21:40:43-04:00/Support/Forum/spirateam/issues-questions/142.aspxthreadId=145Dennis Weisgram (dmweisgram@aol.com)Is there any import/export tool to create user accounts ? Is there any tool to create user accounts in bulk and also assign the roles for different projects ? Wed, 24 Aug 2011 21:44:30 -04002012-06-19T16:20:38-04:00/Support/Forum/spirateam/issues-questions/145.aspxthreadId=151M H (mikael.hargbo+inflectra@tutus.se)Forgot Administrator's PasswordI changed the Administrator's default password. However, I cannot remember the password and so I cannot log into SpiraTest as Administrator. How can I reset the Administrator's password?Tue, 06 Sep 2011 20:29:08 -04002024-02-15T09:34:00-05:00/Support/Forum/spirateam/issues-questions/151.aspxthreadId=162David J (support1@inflectra.com)Artifact versioning in 3.1I've been looking forward to the artifact versioning feature included in SpiraTeam v.3.1 which I just installed recently. So far, however, I'm at a loss as to how to actually use the versioning features. For instance, I would like to be able to add text to the description of a requirement, save it, and then be able to undo and roll back to the previous version. I can see the history view (the same history view that's always been there) but I don't see any way to roll back or undo, as the release notes for 3.1 indicate. The user manual doesn't seem to mention this new feature either. Was it actually included or are the release notes for 3.1 erroneous? Fri, 23 Sep 2011 21:01:16 -04002011-09-26T14:21:15-04:00/Support/Forum/spirateam/issues-questions/162.aspxthreadId=872Jim R (donotreply5@kronodesk.net)mapping of test cases to requirements/releases My team has a really difficult time keeping on top of mapping test cases to requirements and releases. It seems to me that whenever a test cases is mapped to a requirement that is part of a specific release, that test case should automatically be added to that release as well. However, that does not happen automatically and we are left with no way to easily query to find out which ones were left out. Is there some technique that should be employed to make sure this doesn't happen? Otherwise, I think I would request a new feature to automatically map a test case to the associated release when mapped to a requirement, or provide a way to filter the test cases to easily see this information. Fri, 28 Mar 2014 13:04:47 -04002014-03-31T15:58:41-04:00/Support/Forum/spirateam/issues-questions/872.aspxthreadId=161Greg M O'Byrne (gobyrne@fisherinteractive.com)Email Notification Template - include latest comments I would like to be able to include the latest comment on an incident or task in the notification template. It would be great if ${Comments} was exposed as a property that we could include. Fri, 23 Sep 2011 20:53:58 -04002011-09-28T17:23:44-04:00/Support/Forum/spirateam/issues-questions/161.aspxthreadId=171David J (support1@inflectra.com)Can we delete users from the available list? I am able to make users inactive using administrator id, but how do we delete them permanently? If I import lot of users from LDAP by accident, how do I remove them? I'm not able to find any search option here, not sure if somebody has already asked this question. Thanks, Vijay Tue, 04 Oct 2011 13:28:09 -04002011-10-04T15:48:27-04:00/Support/Forum/spirateam/issues-questions/171.aspxthreadId=199Nick v (nick.vandernet@roames.com.au)Integrated Rapise Tests and Parameterisation Hi Inflectra, I have a conundrum. I have successfully been able to parameterize Rapise tests using Excel as mentioned in the Rapise documentation. However, now I'm wanting to integrate this with SpiraTeam, the ST documentation tells me that I parameterise my tests per test instance within ST. It defines some code for identifying a default value for variables that receive no input from ST but not how or where I place this inside my script. So we have two methods. One - read from excel. Two - read from ST. Which method should I implement for integration with ST and if the second, then how do I change my excel parameterized script into an ST parameterized script? Thanks again, ROAMES. Thu, 17 Nov 2011 05:54:08 -05002011-11-23T23:38:51-05:00/Support/Forum/spirateam/issues-questions/199.aspxthreadId=203David J (support1@inflectra.com)Deleting Test Cases & Runs from Requirement leaves previous results Hi Inflectra, I have a requirement that had two tests covering it. I had previously executed one of the tests that updated the requirement result in the requirements list. Ok thus far. I later deleted this test case and the test run it was associated with only to find that not only did the result persist, but the requirement now says it is still covered by a test case that no longer exists. I see the only workaround as deleting and re-inserting the requirement. Please help. Thanks again, Roames Thu, 24 Nov 2011 04:18:35 -05002011-11-30T21:51:17-05:00/Support/Forum/spirateam/issues-questions/203.aspxthreadId=204David J (support1@inflectra.com)How to integrate Name and Description fields in ST with JIRA Hi Inflectra, In your documentation, I can integrate Priority, Severity, Status and Type fields synchronously with JIRA (or other 3rd party tool). I can do the same with custom fields. But I want to also integrate the Name and Description fields. These are the most important fields. Can you please tell me how I do this? Thanks, Roames Fri, 25 Nov 2011 00:56:05 -05002011-12-01T01:49:25-05:00/Support/Forum/spirateam/issues-questions/204.aspxthreadId=205David J (support1@inflectra.com)Brilliant Tool! We decided to purchase... Hi Inflectra, I just wanted to say how impressed I am with both SpiraTeam and the level of support I have received for such an inexpensive tool solution. So much so we have decided to make a purchase. I have managed testing for almost 15 years and have worked for one of the "Big Three" test tool providers in both sales and professional services capacities. I have both sold the tools and as a customer bought the tools and I thus understand the cost of ownership. Very expensive and usually in the range of 6 figures. Currently the program I test is very bleeding edge. We are working with the latest releases of the latest SDK's building high-tech geospatial mapping software and experimental aircraft. We have a team of very experienced developers working in an Agile enviornment After evaluating SpiraTeam recently, I have been simply blown away with the level of functionality available with the tool. It rivals the big-three and is a fraction of the cost. In some areas I think the functionality is even better than some of the big three. And quite intuitive for a tester in almost all areas. Inflectra, where have you been all my life? I have wasted hundreds of thousands of customer dollars on large tools when your tool is available for a fraction of the cost. Nursing a well-developed bias against perceived "cheap tools", I have avoided even evaluating such tools in the past - other tools in this price range are generally completely unsuitable or developed for developers. I have previously been burned. Not only this, but the price is such I am considering purchasing a copy myself in order to increase my value and offering to future clients. It is very affordable! The level of support I have received - when I have been simply an evaluating customer - has been outstanding! Henceforth I will be recommending Spira to all my clients for test and requirements management. Well done on such a brilliant tool. Now to continue our evaluation of Rapise.... Best regards, Nick van der Net Roames Project Queensland, Australia. Mon, 28 Nov 2011 02:04:35 -05002011-12-01T01:48:23-05:00/Support/Forum/spirateam/issues-questions/205.aspxthreadId=206David J (support1@inflectra.com)Export all data for Database name change Hi Inflectra, Now that we've purchased ST, we are changing our evaluation server into a production server. This requires a database server (and web server) name change. I tried renaming the SQL Server DB and this broke the tool. Reverting to the previous name restored the tool. My question is, how can we copy all the data from one database to another? Thanks, Nick (Roames) Tue, 29 Nov 2011 05:49:09 -05002011-12-01T01:52:06-05:00/Support/Forum/spirateam/issues-questions/206.aspxthreadId=237David J (support1@inflectra.com)Test Step text formatting (italic/bold etc) is not transferred correctly to Excel reports Hi Inflrectra, I have noticed on exporting test cases with test steps that contain text formatting from SpiraTeam to Excel, the formatted text is placed into Excel cells wrapped in XML code and not formatted correctly (even dropping formatting altogether would be an acceptable work-around. This causes a lot of time in having to manually remove the tags and extraneous text. Could you please confirm / provide a method for us to export text formatting correctly. Thanks again. Tue, 07 Feb 2012 01:48:14 -05002012-02-10T15:55:59-05:00/Support/Forum/spirateam/issues-questions/237.aspxthreadId=211David J (support1@inflectra.com)Overhead task for timecard entry. We are current looking into SpiraTeam and would like to know if there were a way to arrange "overhead" type tasks (e.g., Department meeting, Vacation, etc.) that would allow us to integrate overall time tracking for IT resources into the tool. Might need to set up a dummy project such as "Admin" or something and that would be fine, but not sure if this concept would really work. Couldn't find this in the online documentation. Thanks. Mon, 05 Dec 2011 19:58:57 -05002011-12-07T02:47:51-05:00/Support/Forum/spirateam/issues-questions/211.aspxthreadId=225David J (support1@inflectra.com)Web Service API authentication issue I am using the Web Service API to update some test run data. I call connection_Authenticate which returns "true" I then call connection_ConnectToProject with a Project ID I know exists, and it throws an exception "The session was not authenticated, please call the Connection_Authenticate() method first" I have also tried using Wed, 04 Jan 2012 06:27:51 -05002012-01-05T16:46:25-05:00/Support/Forum/spirateam/issues-questions/225.aspxthreadId=238Andy Smith (andy.smith@infoterra-global.com)3.2 performance vs previous versions?Hi, We have just upgraded to 3.2 (SpiraTeam) and have noticed significant performance hit. We also upgraded the host, XP -> Server 2008 R2, SQLExpress -> SQL Server 2008 Full, 4GB -> 8GB. Our live system went from 2.3.1 -> 3.2 in a single sweep, but we had also assessed 2.3.1 -> 3.1 in a test env, where the migration was error prone, and led to support tickets, but the performance was not as bad as 3.2 appears to be. The 3.2 upgrade ran smoother and gave us much more confidence, especially as the 3.1 -> 3.2 could not be achieved in house, after our database became corrupted during migration. Do you have any benchmark data for different versions or configurations? Are there any known tweaks that might give us better performance? Significant delays are now seen whenever large sets of data are manipulated (Show All Levels -> Show Level 1). It might be worth pointing out that our SpiraTeam DB is approaching 4GB, which was the main reason for SQL upgrade. Are there any known issues with this? Thanks, Charlie Thu, 09 Feb 2012 04:35:41 -05002013-03-04T13:32:54-05:00/Support/Forum/spirateam/issues-questions/238.aspxthreadId=239David J (support1@inflectra.com)Database concurrency condition detected on testset update via SOAP api We use SpiraTeam 3.1 at the moment and are experimenting with the SOAP API. All goes fine, but 1 thing came up: when performing a TestSet_Update to update the status (from eg not started to "in progress") all is ok. when doing the same action again to set the status to yet another value we get: Server raised fault: 'Database concurrency condition detected' and very consistent. First time no problem, second time always the same error. Is this a known issue or is there a workaround? thx, Filip Fri, 10 Feb 2012 15:16:13 -05002012-02-27T20:37:40-05:00/Support/Forum/spirateam/issues-questions/239.aspxthreadId=660David J (support1@inflectra.com)Requirement Regression coverage widget Hi, the requirement regression coverage widget is a very useful widget. However, it gives a coverage on all releases, including the ones that are in the future. How we work (and probably also a lot of other companies): on time Z we have following activity: - High level Requirement definition on release X+2 - detailed requirement definition and review on release X+1 - development and testing on release X - patch testing on release X-1 if I check the requirement regression coverage on release X, I don't want the requirements of releases X+1 or X+2 to be taken in account. Is there a way in spirateam to mark these releases as "future" releases? There is a field "active", but the manual did not give me any explanation on the meaning/usage of this field. Changing this to No for my X+1 did not seem to change my widget content. thanks! Filip Wed, 31 Jul 2013 08:54:06 -04002013-08-01T17:59:05-04:00/Support/Forum/spirateam/issues-questions/660.aspxthreadId=661David J (support1@inflectra.com)test cases in a test set or not, how to know Hi, I have following situation: - a large number of test cases valid for release X - a large number of test sets, coupled to release X - The certainty that some test cases for release X are not yet in a test set for release X how to get a list of these test cases that are valid for release X but not yet in a test set of release X. I don't want a report, I want a filter, so that I can select (some of) these test cases and add them to a test set. Important here is the selection on the release. An option would be to wait and see which tests don't get executed. These are probably not in a test set, but that risks that important test cases are executed too late in the campaign. (to give some numbers: we will end up with about 2000 test cases for a team of 7 testers where the campaign is 6 months) thanks for giving some suggestions! Filip Wed, 31 Jul 2013 09:34:02 -04002013-08-01T18:01:13-04:00/Support/Forum/spirateam/issues-questions/661.aspxthreadId=668Jim R (donotreply5@kronodesk.net)Spirateam 4.1: requirements management - what to expect Hi, I have a question on the upcoming release 4.1. What can I expect from: - "enhanced requirements management functionality" - requirement workflow (very likewise to incident workflow?) and also: is the target date of mid september valid? a team of requirement writers is currently doubting on where to start to write the requirements :Jira or Spira. (I would prefer Spira, but any extra "pro" that would bring, the easier my discussion will be.) thx Tue, 06 Aug 2013 18:06:19 -04002013-12-17T13:52:48-05:00/Support/Forum/spirateam/issues-questions/668.aspxthreadId=672David J (support1@inflectra.com)Test cases not belonging to a specific release or no release at all Question that is somewhat related to a previous one: how to find out which test cases are not linked to any release or not linked to my specific release? The UI only gives you the option to check the linked TC to 1 release. I need also "none" or "not to...". This to check if somebody forgot to assign a release. Already checked the SOAP API too, but it seems that the linked releases are not given in the testcase_retrieve function. The only option is the Release_retrieve, but I cannot specify "none" or "not in" either. any other option I can use? thx, Filip Mon, 12 Aug 2013 08:37:31 -04002013-08-13T14:10:38-04:00/Support/Forum/spirateam/issues-questions/672.aspxthreadId=795Clark R (simon.bor@inflectra.com)requirements filteringReporting on Requirements does not filter on parents Hi, currently, there are 2 types of requirements: a real "leaf" requirement and a "parent" requirement. This last type is for spirateam not a real requirement anymore. if a value for a specific field is set, filtering on that value will not display this parent requirement anymore. Same behavior is seen in the reporting. But now I have a problem: my top level requirements are commercial requirements where the lower level (and leaf) requirements are more technical translations of that commercial requirement. Both the top and the leaf requirements are linked to a release. How am I able (via normal reporting) to only report the top (commercial) requirements. If needed, these will have a specific value for some requested field. thx, Filip Fri, 03 Jan 2014 14:45:56 -05002022-03-15T12:54:06-04:00/Support/Forum/spirateam/issues-questions/795.aspxthreadId=834Inflectra Sarah (donotreply6@kronodesk.net)dashboard widgets take removed items into account Hi, there was a discrepancy in the "test set status" widget on my dashboard about the non run tests. I saw a difference of 50 non-executed tests if I counted manually the number in the test sets. Reason: there were a few test sets removed (but not purged from the project history list), which were taken into account as it seems. Kind request to change this behavior, these widgets are used to report to management and key customers. Now I have to explain why we dropped with 50 tests on one day. Filip Mon, 17 Feb 2014 08:38:11 -05002014-02-18T03:18:01-05:00/Support/Forum/spirateam/issues-questions/834.aspxthreadId=835Inflectra Sarah (donotreply6@kronodesk.net)consolidated execution status on test set folder Hi, the test case folders give a consolidated execution view in the "execution status". The test set folders do not give this. As the test sets are also hierarchically structured by feature, a consolidated execution status on this folder is something that would be very useful. can this be taken as an improvement request? thanks! Mon, 17 Feb 2014 12:12:12 -05002014-02-18T03:18:45-05:00/Support/Forum/spirateam/issues-questions/835.aspxthreadId=871Filip Baert (filip.baert@newtec.eu)changing page orientation and margins in XSLT Hi, I have a question about the XSLT. I have a report that will always be exported to MS Word. Can I set the page orientation to landscape and change the margins in the XSLT? A quick search on the internet brought me to XSL-FO, but trying that myself resulted in epic fail of my report layout. Playing around with page-width and page-height should help me out using xsl-fo. But putting this in the existing xslt seems not obvious. does anybody have any suggestion? Is it supported in Spirateam? thanks a lot! Filip Thu, 27 Mar 2014 10:32:00 -04002014-04-01T08:51:48-04:00/Support/Forum/spirateam/issues-questions/871.aspxthreadId=1108martin alavi (malavi@visionrt.com)"print items" cannot use a configureable report template Hi, in the test case list, the item "print items" uses the predefined test case detailed report template. In the configuration, this template cannot be changed and the user wanting to print the test cases cannot configure the sections on this report. So the user always ends up with the full report where 50% is not interesting information. is it possible to either - give the ability to the user to deselect some sections (change history, documents etc) - give the ability to the user to select another report template. thanks! Filip Mon, 15 Dec 2014 09:57:09 -05002015-02-18T09:19:25-05:00/Support/Forum/spirateam/issues-questions/1108.aspxthreadId=1285Filip Baert (filip.baert@newtec.eu)Report of requirements plus full detail of linked test cases Hi, I want to generate following report: - chapter 1: Requirement detailed report - chapter 2: Test case detail report (so including test steps) But: the test cases from chapter 2 should be filtered to the ones that are "linked test cases" to requirements that are mentioned in chapter 1. So only if it is a covering test case for a requirement that falls into my filter, it can be given in chapter 2. I don't seem to be able to find this, nor do I see a quick solution with the custom reports. does anybody have an idea? thanks, Filip Wed, 12 Aug 2015 14:16:03 -04002015-08-17T14:31:18-04:00/Support/Forum/spirateam/issues-questions/1285.aspxthreadId=233David J (support1@inflectra.com)Installation and word templates Hi, I have two questions, the first concerning installation and the second concerning reports from SpiraTeam. My organization has one SpiraTeam license, the installation of the software is located on a server that-Ā¦s accessible from Internet. My question is if I may install another instance of SpiraTeam on a different server without purchase a new license? The reason is that we would like to test new releases on a non-operational instance of SpiraTeam, before we go live. The second installation of SpiraTeam shall only be used by one person and only internally. The second question concerns the ability to modify Word reports from SpiraTeam. Is it possible, in anyway, to modify the existing report templates? Thanks in advance Fri, 20 Jan 2012 10:42:23 -05002012-06-26T17:47:51-04:00/Support/Forum/spirateam/issues-questions/233.aspxthreadId=269David J (support1@inflectra.com)SpiraTeam release dates Hi, i'm missing the release dates for SpiraTeam in the development road map? When will SpiraTeam V4.0 be released? In previous versions of the road map document i think the release date for SpiraTeam was stated to the end of april, is this date not valid anymore? Regards Peter Hall Tue, 17 Apr 2012 09:16:04 -04002012-07-06T20:04:34-04:00/Support/Forum/spirateam/issues-questions/269.aspxthreadId=439David J (support1@inflectra.com)SpiraTeam 4.0 Hi, According to the development roadmap was version 4.0 of SpiraTeam supposed to be released the 23/11, what happened? Regards Peter Hall Thu, 29 Nov 2012 10:34:08 -05002012-12-28T19:45:23-05:00/Support/Forum/spirateam/issues-questions/439.aspxthreadId=265David J (support1@inflectra.com)Any way to change (non-custom) field namesWe are experimenting using Spira Incidents in a slightly different manner for a specific project. It would be very useful if we were able to change the name of some of the fields. Is it at all possible to change standard field names in a specific project (or even at all ever ) ? thanksWed, 28 Mar 2012 00:35:47 -04002012-04-04T18:08:58-04:00/Support/Forum/spirateam/issues-questions/265.aspxthreadId=18Steve M (support4@inflectra.com)Email Notifications I want to set up an email notification to send an email to the owner of an Incident Report when a comment is added, this seems straightforward via the Notification Events menu but despite adding it the emails are not firing, any ideas? Just to clarify all other emails are being sent ok, i.e. creating an Incident, changing status etc. Wed, 23 Feb 2011 11:20:13 -05002011-03-10T15:09:24-05:00/Support/Forum/spirateam/issues-questions/18.aspxthreadId=235Holly Henderson (hendersonho@valassis.com)Task Resequencing While I've received timely responses from the support team I'm inquiring how others that are using the software have dealt with the following situation. What have users been doing when they enter tasks and need to resequence them? For example, I enter Task A, Task B, then Task C but realize Task C has to happen between A and B. The support team suggested that the dates of the tasks be modified, but what happens when the three tasks are scheduled or entered on the same day? I know in a future release there will be the possibility of task dependencies and sub-tasks but what are people doing now to handle this situation? Thanks for any insight that can be provided. Fri, 27 Jan 2012 14:12:41 -05002012-11-21T18:57:39-05:00/Support/Forum/spirateam/issues-questions/235.aspxthreadId=645Anh Nguyen (anh-tuyet.nguyen@nrc-cnrc.gc.ca)Exporting Requirements & Test Cases to Another Project When exporting requirements or test cases to another project, is it possible to include the associated test cases as well, so that they do not have to be copied and relinked?Wed, 17 Jul 2013 15:59:58 -04002018-06-11T19:04:51-04:00/Support/Forum/spirateam/issues-questions/645.aspxthreadId=1223Jim R (donotreply5@kronodesk.net)Requirement (and Task) workflow step names / new steps Hi, is there a plan in administration to be able to add new steps or rename existing step names. If so then in which release this is possible? BR, Olli Mensio Wed, 03 Jun 2015 14:20:25 -04002015-06-14T00:36:58-04:00/Support/Forum/spirateam/issues-questions/1223.aspxthreadId=1531Jim R (donotreply5@kronodesk.net)JIRAJIRA synchronization problem Hi, Question 1: I tried to -synchronize new requirement from Spira to JIRA - it is not working and to event list does not report any errors - same from JIRA to Spira is working - incidents are moving fine What should i check? Question 2: Is it possible and how to use JIRA Synchronxzation to populate all JIRA issues from existing Spira? Now it seems to work only when making new issues/requirements. BR, Olli Tue, 06 Sep 2016 13:37:34 -04002016-09-06T17:21:10-04:00/Support/Forum/spirateam/issues-questions/1531.aspxthreadId=249David J (support1@inflectra.com)Timeouts on webpage and error message in application Log Hi all We are using Spirateam V 3.2 hosted on a Windows Server 2003 with IIS 6.0 Some users have sometimes problems to work with spirateam. When they try to connect to the webpage or to work in spirateam they get timeouts... (Firefox and IE) On the webserver in the Application Event Log we have several errors: ------ Source: SpiraTeam / Category: None / EventID:0 APPLICATION.Business.Release::Update: The version number specified is not unique For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. ------ Source: SpiraTeam / Category: None / EventID:0 APPLICATION.Business.User::UpdateLastOpenedProject: Database foreign key violation occurred [APPLICATION.Business.DataAccessForeignKeyException] The UPDATE statement conflicted with the FOREIGN KEY constraint "FK_PROJECT_USER". The conflict occurred in database "SpiraTeam", table "dbo.TST_PROJECT", column 'PROJECT_ID'. The statement has been terminated. [System.Data.SqlClient.SqlException] Stack Trace: at APPLICATION.Business.DataAccess.ExecuteNonQuery(String sqlCommand, Boolean useParam) at APPLICATION.Business.UserManager.UpdateLastOpenedProject(Int32 userId, Int32 lastOpenedProjectId) I have no idea if the errors have something to do with the timeouts or not... Thx for help Wed, 29 Feb 2012 14:13:43 -05002012-02-29T14:47:37-05:00/Support/Forum/spirateam/issues-questions/249.aspxthreadId=251David J (support1@inflectra.com)500 Internal Server Error from Administration PanelHi, I have just installed SpiraTeam and I am attempting to configure some stuff, add users e.t.c in the administration panel I am getting errors such as: http://rdgsspt01/SpiraTeam/Services/Ajax/SearchService.svc/js Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://rdgsspt01/SpiraTeam/Services/Ajax/BackgroundProcessService.svc/js Failed to load resource: the server responded with a status of 500 (Internal Server Error) Administration.aspx:782 Uncaught TypeError: Cannot read property 'Ajax' of undefined Administration.aspx:804 Uncaught TypeError: Cannot read property 'Ajax' of undefined 4 Administration.aspx:729 Uncaught TypeError: Cannot call method 'display' of null Administration.aspx:729 Uncaught TypeError: Cannot call method 'display' of null grdProjectManagement_deleteProject Administration.aspx:729 (anonymous function) Administration.aspx:1 Also, when looking at a user drop down lists don't have any values in, I figure this may be a server configuration issue but maybe you can point me in the right direction? Thanks, Steven Tue, 06 Mar 2012 14:05:47 -05002012-03-06T22:00:11-05:00/Support/Forum/spirateam/issues-questions/251.aspxthreadId=252David J (support1@inflectra.com)Pre RequisitesHi All, My Company is new to adopting Spira, and as a result I have a question that I cant seem to find an answer to. When creating test scripts is it possible to add a field for pre-requisite data, IE before a test script can be run the pre req's need to be completed? As it stands I can only add a new test case, new folder and a new child test case. The problem here is I have to add my pre req's as a test step which them makes them reportable. So the solution im looking for is something like... Test Case Folder 1 >Pre Req's (where this is identified as a pre req and not a step) >Test Step 1 >Test Step 2 >ETC.... Any help appreciated Andy Mon, 12 Mar 2012 11:33:46 -04002012-03-14T20:30:18-04:00/Support/Forum/spirateam/issues-questions/252.aspxthreadId=260Enesh Cooray (enesh.cooray@au.harveynorman.com)QTP Scripts Running in Hidden Mode Hi , I am using Remore Launch and used the QTP integration add on to run the QTP test scrips as a linked tested from Spira Test. While running the tests , QTP is in a hidden mode. Our requirement is it to be in a view mode. I think the code inside the add on is written to open the QTP in a invisible mode. Can you please let us know How to make it visible? Regards Rajesh T Wed, 21 Mar 2012 06:59:27 -04002012-11-12T22:45:19-05:00/Support/Forum/spirateam/issues-questions/260.aspxthreadId=261David J (support1@inflectra.com)Attach a File to Test Run using Coding Hi , We are using QTP add on to integrate QTP test scripts with Spira Test. Our QTP scripts will generate a excel report for each run and we are currently saving them in a QC current test run using the OTA supported by QC. Is there a similar way in Spira test to attach a file to the current executed QTP script from Spira test run module ? If so can you please suggest how to proceede? Regards Rajesh T Wed, 21 Mar 2012 07:02:31 -04002012-05-24T09:47:58-04:00/Support/Forum/spirateam/issues-questions/261.aspxthreadId=298Alan Heath (alan.heath@edgeipk.com)Example code on how to use spira Team web services I have found the WSDL of the spira Team web services. I notice that it contains numerous get methods and two authentication methods. It would be helpful to have a document to say how to use the web services in general. Eg open a connection using either of these methods. Then call your methods to get your data then close the connection. Specifically I want to get all the incident number, descriptions for the incidents fixed in a specific release so I can generate some release notes. So I need to do what? Wed, 04 Jul 2012 13:07:11 -04002012-07-11T14:05:00-04:00/Support/Forum/spirateam/issues-questions/298.aspxthreadId=273Piyush Mehta (piyush.mehta@comprotechnologies.com)Error on opening SpiraTeam Application Home Page I installed successfully SPiraTeam on my Windows XP machine. I am trying to open it through: Start->All Programs->Inflectra->SpiraTeam On doing this an error is shown. Could anyone please advice. Thanks !!! Sat, 21 Apr 2012 14:23:17 -04002012-04-23T11:22:00-04:00/Support/Forum/spirateam/issues-questions/273.aspxthreadId=280David J (support1@inflectra.com)Idiots guide to running selenium scripts with spirateam Does anyone have a simple guide to setting up selenium and calling scrippts directly from spiratest/spirateam Thu, 17 May 2012 16:22:43 -04002012-05-24T09:47:14-04:00/Support/Forum/spirateam/issues-questions/280.aspxthreadId=281David J (support1@inflectra.com)ugraded from SpirateamV2.3 to V3.2 Hi, we have upgraded SpirateamV2.3 to V3.2. the application launcged Successfully.But we are gettting lot of Performance Issues.Perticularly while opening Source Code. we have applied latest patch also.Any one can help me to avoid performance issues.(need to chage any settings??????) Regards RAJ Mon, 21 May 2012 04:52:05 -04002012-05-24T09:46:33-04:00/Support/Forum/spirateam/issues-questions/281.aspxthreadId=282David J (support1@inflectra.com)Missing the right side scrolling bar in Spirateam_v2.3 hi, when the incident users are creating New incident and they are updating, some times the right side scrolling bar is disabled,who are creating incidents using I.E(for SpirateamV2.3 which browser is recommended , I.E or Chrome). Thanks in Advance Raj Mon, 21 May 2012 05:10:51 -04002012-05-24T09:44:34-04:00/Support/Forum/spirateam/issues-questions/282.aspxthreadId=308David J (support1@inflectra.com)Password problemI previously used someone's credentials to log into my machine, now when I try to log in with my own user id and password, I keep on getting 'Invalid user name or password entered, please try again" error. What might be the problem?Please assist.Tue, 10 Jul 2012 10:04:43 -04002012-07-10T11:49:10-04:00/Support/Forum/spirateam/issues-questions/308.aspxthreadId=289Josh Bond (josh.bond@leica-biosystems.com)Suggestion: Allow the Steps and Expected Results boxes to utilize any free space for more visibility Hello! I have a suggestion to improve ease of use. The Steps and Expected Results boxes can be relatively small compared to the entire page. This is more noticeable on larger resolution screens(1920x1200 is what I use). It would be great if these two boxes utilized any free space on the page to grow in size. So you will only need to leave your testing environment for hitting Pass/Fail. Currently I have to repeatedly leave the environment to scroll down or hover over the hyper link. And alt/Clicking each box adds a lot of actions each time you go to a new step. Thanks, Josh B. Wed, 13 Jun 2012 18:24:59 -04002014-06-05T19:50:38-04:00/Support/Forum/spirateam/issues-questions/289.aspxthreadId=992Jim R (donotreply5@kronodesk.net)Is there a way to set a default value for an Incident Field?Hi, We modified the Severity field in incidents and we would like SpiraTeam to default the selection to a specific values so that the end user does not have to select it each time. We know we can edit the workflow to make it a required field, but it will be annoying for the end users when 70% of the time it will be one of the two values. Any help here? Thu, 04 Sep 2014 20:19:23 -04002014-09-08T12:43:40-04:00/Support/Forum/spirateam/issues-questions/992.aspxthreadId=295David J (support1@inflectra.com)Some suggestions :copy and paste test steps and makng changes to test cases whilst executing Hello , I have been using spirateam since 3 month. I have some sugggestions regarding to use of spirateam though it is very useful and interesting to use : When copy and paste test steps in a test case , we can't insert step in the middle of any test steps , they are always pasted below the last step. It would be better if they can be pasted anywhere we want to optimize time. It is most often that whilst executing test sets, we found grammatical , functional and other mistakes in our test cases. Can't we have the option of making changes while executing test cases ? i have seen this can be done in other testing tools. I really assume that if we have these two options , it will optiize the use and users of spirateam. Thank You . Navisha Wed, 27 Jun 2012 09:10:23 -04002012-06-29T18:39:44-04:00/Support/Forum/spirateam/issues-questions/295.aspxthreadId=314David J (support1@inflectra.com)Customize the IHMHello, Is it possible to customize the look and feel of SpiraTeam (logo?, css?, localization?) Regards Tue, 17 Jul 2012 15:37:09 -04002012-07-27T19:12:53-04:00/Support/Forum/spirateam/issues-questions/314.aspxthreadId=319David J (support1@inflectra.com)"Multiple-Selection Box" For the custom properties Hello, could you please tell me if the property "Multiple-Selection Box" is planned for the custom properties in the next 4.0 version for the end of august. Inflectra mentions the following item in the road map : Support for more than ten (10) custom properties per artifact and additional property types Regards Thu, 26 Jul 2012 08:23:52 -04002012-07-26T14:17:45-04:00/Support/Forum/spirateam/issues-questions/319.aspxthreadId=330David J (support1@inflectra.com)Date Format Hello, Could it be possible to change the date format...in order to have a european format (dd/mm/yyyy) instead of the current american one (mm/dd/yyyy). Regards Fri, 03 Aug 2012 09:02:25 -04002012-08-03T11:13:51-04:00/Support/Forum/spirateam/issues-questions/330.aspxthreadId=339Katrina Hicks (kshy@connecture.com)How to share filter? Hello, in our business we often need to share our custom filter to take into account specific requirements or scope. Is there a way to do that? Regards Wed, 08 Aug 2012 15:38:45 -04002012-09-17T20:31:54-04:00/Support/Forum/spirateam/issues-questions/339.aspxthreadId=345David J (support1@inflectra.com)v4.0 targetted date? hello, we're very interrested by the functionalities contained in the next v4.0 version...could you please confirm the end of the august as targetted delivery date? Regards Thu, 16 Aug 2012 13:44:52 -04002012-08-17T21:53:49-04:00/Support/Forum/spirateam/issues-questions/345.aspxthreadId=358David J (support1@inflectra.com)How to manage build concept Hello, By waiting for the cruise control plug-in, I would like to know how the build version is managed....I didn't found any places where the builds could be set manually in case you don't have any automatic build tool.... Regards Fri, 31 Aug 2012 12:54:21 -04002012-08-31T16:30:09-04:00/Support/Forum/spirateam/issues-questions/358.aspxthreadId=588David J (support1@inflectra.com)Email integration compatible with gmail? Hello, before we start to test the "Email Integration" functionality, could you please tell us if it's compatible with Gmail because we are in Google App.. Regards Thu, 16 May 2013 09:40:55 -04002013-05-16T18:50:05-04:00/Support/Forum/spirateam/issues-questions/588.aspxthreadId=827David J (support1@inflectra.com)How to just authorized one language Hello, Could you please indicate the steps to follow to authorized just one language for the IHM....the English (United Kingdom) in my case? Regards Thu, 13 Feb 2014 09:05:36 -05002022-06-15T14:35:39-04:00/Support/Forum/spirateam/issues-questions/827.aspxthreadId=828Inflectra Sarah (donotreply6@kronodesk.net)V4.1 Enhancement Request: add "me" in the Ressources lists Hello, Please find this suggestion asked by all our users (our lists start to be very long) for your Road-Map. New systematic "Me" item in top of the ressources lists in all the pages concerned in order to performe a quick auto attribution Regards Thu, 13 Feb 2014 09:44:04 -05002014-02-13T15:11:49-05:00/Support/Forum/spirateam/issues-questions/828.aspxthreadId=873Marijo Clemons (mclemons@cognitivemedicine.com)Task Types customization on V4.1 Hello, could you please tell us if there is a way to add and/or customized the task types on SpiraTeam v4.1.0.4 Regards Tue, 01 Apr 2014 12:36:56 -04002018-09-10T18:21:05-04:00/Support/Forum/spirateam/issues-questions/873.aspxthreadId=883Jim R (donotreply5@kronodesk.net)Direct access to testsets from Release view Hello, I would lile to know if you've planned to add a direct access to the testsets executed for a release from the release view. Use Case: we've create several testsets to test a new release and we would like to directly access them from the release view: in the release view we have a tab for INC, RQ/TK, TC, TR....but not TX. Except through the dedicated widget in the dashboard of the "Project Home Page", it's impossible to easily go in the testsets which concerned a release. I understand the case where a testset concerns several releases, but I think it's a relevant and probably very frequent practice to have one testset by release applied on several iterations. Today, we have dto put the links (URL) in the description of the release. Regards Thu, 10 Apr 2014 09:04:54 -04002014-04-11T18:23:01-04:00/Support/Forum/spirateam/issues-questions/883.aspxthreadId=1585Olivier Garrigues (olivier.garrigues@crossknowledge.com)Scheduled date for the Version 5.1 delivery Hello, have you any information to share concerning the V5.1 delivery date. We are very eager to install it in order to have some corrections and new features mentioned in the road map document (https://goo.gl/NtdC6V): Version 5.1 ā€“ Scheduled for 18-Nov-2016 ļ‚§ Enhanced project group dashboards and reporting ļ‚§ Cross project associations ļ‚§ 'Library' projects that can share components ļ‚§ Ability to link test steps to requirements ļ‚§ Hosted data integration hub for cloud customers Tue, 06 Dec 2016 20:19:16 -05002016-12-08T20:33:15-05:00/Support/Forum/spirateam/issues-questions/1585.aspxthreadId=1586Jim R (donotreply5@kronodesk.net)Scheduled date for the Version 5.1 delivery Hello, have you any information to share concerning the V5.1 delivery date. We are very eager to install it in order to have some corrections and new features mentioned in the road map document (https://goo.gl/NtdC6V): Version 5.1 ā€“ Scheduled for 18-Nov-2016 ļ‚§ Enhanced project group dashboards and reporting ļ‚§ Cross project associations ļ‚§ 'Library' projects that can share components ļ‚§ Ability to link test steps to requirements ļ‚§ Hosted data integration hub for cloud customers Tue, 06 Dec 2016 20:19:21 -05002016-12-08T18:21:16-05:00/Support/Forum/spirateam/issues-questions/1586.aspxthreadId=1770Jim R (donotreply5@kronodesk.net)How to massively modify RQ associations? Hello, Im going to modify our RQ organisation in order to centralize several types of RQ in one project instead of multiple: We have currently for each projects RQ project (stories....), RQ business (clients...), RQ functional (cartography...), RQ quality (iso9126) and RQ technical (webservices, external services, platforms....). But thanks to the cross-project associations ability, we would like to centralize all the types of RQ except project ones in only one Spiras project. In this regards, Im going to use the export to project functionnality....but I also have to copy the associations.....and Im wondering what is the best way to proceed: I think Ill update the TST_ARTIFACT_LINK table by changing the SOURCE_ARTIFACT_ID and DEST_ARTIFACT_ID from the old RQ id to the new ones thanks to a table of correspondence. Could it be possible to do it faster and easier? Regards Fri, 17 Nov 2017 13:12:06 -05002017-11-17T16:23:42-05:00/Support/Forum/spirateam/issues-questions/1770.aspxthreadId=1850Jim R (donotreply5@kronodesk.net)Spira authentification: OKTA Hello Teams, have you planned to add the OKTA authentification integration on you Roadmap? Best Regards Mon, 14 May 2018 15:30:37 -04002018-05-15T20:13:10-04:00/Support/Forum/spirateam/issues-questions/1850.aspxthreadId=438Holly Henderson (hendersonho@valassis.com)Timecard tracking reports or views? One of the key uses of Time Tracking for our use in SpiraTeam would be for managers to be able to view the timecards at a group level (all resources for a project). Is this possible? Thanks, Holly Tue, 27 Nov 2012 18:45:42 -05002012-12-01T00:53:20-05:00/Support/Forum/spirateam/issues-questions/438.aspxthreadId=304Lynn J Harden (lynn.harden@icognition.com.au)Sort criteria for comments on incidents After upgrading from SPIRA Team 3.1 to 3.2 we noticed that the comments for incidents now appear with oldest ones on top instead of most recent as it was on 3.1. Is there any way to sort so the default is most recent comment on top? Mon, 09 Jul 2012 12:20:58 -04002012-11-30T05:13:34-05:00/Support/Forum/spirateam/issues-questions/304.aspxthreadId=311Vijayabharathi Balasubramaniyan (spirateamsupportmb@aegon.co.uk)Updating drop down list for Test Case statusI'd like to add "In Progress" to the drop down list for test cases. We have many time bound test cases that are started, but cannot be completed for 30 days or more. Is there a way to do this for a particular project?Thu, 12 Jul 2012 11:26:03 -04002012-11-23T12:31:21-05:00/Support/Forum/spirateam/issues-questions/311.aspxthreadId=312David J (support1@inflectra.com)Linking incidents to test cases is inconsistent 1) Already linked incidents do not show visually in SPIRA Team as linked when clicking on "View Incidents" link. They do correctly show the linkage in the Incident Summary Report. 2) Under Requirements Coverage, the status tool tip does not reflect the correct number of test cases linked or the Pass/Fail status. 3) When we delete a test case it still shows up in the Requiremnets Traceability Report Thu, 12 Jul 2012 14:14:20 -04002012-07-13T11:50:49-04:00/Support/Forum/spirateam/issues-questions/312.aspxthreadId=303Andreas Bernhard (andreas.bernhard@leaseplan.ch)how to export requirements AND their corresponding TASKS from one project to another? I tried many ways, but it doesn't seems to work... 1. I created a new project, and checked the "Based on Existing Project". Results: it doesn't import none of the requirements (nor the tasks) 2. I exported the requirements from project A to project B. Results: I only exported the requirements, BUT didn't export their corresponding tasks. 3. I made a copy of a Project A. Result: The new copy has only the requirement of the original... NO Tasks copied. 4. I also exported the tasks from Project A to project B. Results: The task did migrate, but they weren't linked to their corresponding requirements--even when I did export the requirements before hand. Mon, 09 Jul 2012 10:39:24 -04002012-08-17T11:50:33-04:00/Support/Forum/spirateam/issues-questions/303.aspxthreadId=310David J (support1@inflectra.com)Bulk editing task titles This is a basic funtionality; e.g., one copies 50 titles, then needs to just search/replace one word in all titles... if this is not supported, then it should be a helpful addtition. Along the same line, one should be able to bulk-edit the associated requirement for a set of tasks. Wed, 11 Jul 2012 15:36:22 -04002012-07-13T11:45:08-04:00/Support/Forum/spirateam/issues-questions/310.aspxthreadId=306David J (support1@inflectra.com)View Incident Workflow Status on Association ScreenFor all bugs that are attached to a requirement (viewed under the association tab) it would be nice to be able to see the workflow status that it is currently in without clicking into each incident. So if it is in the status in the workflow of ready to test it would be nice to see it right after the column for incidents. Is there a way to do this?Mon, 09 Jul 2012 17:51:01 -04002012-07-09T21:04:59-04:00/Support/Forum/spirateam/issues-questions/306.aspxthreadId=342David J (support1@inflectra.com)Task without a associated release Looking to see if i can create tasks without an associated 'release'. In some cases, i have a task i want to keep track of, but it doesn't really apply to a specific 'release'. Any suggestions on what a good way to accomplish this in SpiraTeam? Tue, 14 Aug 2012 18:38:23 -04002012-08-14T22:54:26-04:00/Support/Forum/spirateam/issues-questions/342.aspxthreadId=514David J (support1@inflectra.com)Question about Build Number field From what i gather from playing around the interface, and going thru all of the documentation, the Build Number field is not a field that cannot be edittable. It is a field that has to be entered in by a plugin for something like Jenkins. Why is this field not editable? Why can't I use this field manually? Life would be so much better if i could. Fri, 22 Feb 2013 03:33:16 -05002013-02-22T17:28:58-05:00/Support/Forum/spirateam/issues-questions/514.aspxthreadId=916Kat A (support2@inflectra.com)Copying Use Cases When copying a 'Use Case' Requirement, is it suppose to copy the Scenario Steps too? I was hoping that it would, but it doesn't appear to work that way. Tue, 27 May 2014 17:49:46 -04002014-05-28T13:32:31-04:00/Support/Forum/spirateam/issues-questions/916.aspxthreadId=925David J (support1@inflectra.com)Use Case in Requirements Details Report I created a 'Requirements Details Report'. In the Query page of the Requirements Details Report, in the ID field, I entered in an ID of a requirement. This requirement had its 'type' set to 'Use Case'. When displaying the details in the report, it did not displays the 'scenario steps'. Is it supposed to display the scenario steps of the use case in this report? I would think that it would, but it is not. Wed, 04 Jun 2014 17:03:09 -04002014-06-09T15:43:33-04:00/Support/Forum/spirateam/issues-questions/925.aspxthreadId=362David J (support1@inflectra.com)Export Tests across projects When using the Export Tests option under Test Case Tools, when you select the Project you want to receive the Test Cases, is there a way to also select a specific folder that should receive the exported Test Cases? We are using SpiraTeam 3.0. Fri, 07 Sep 2012 16:01:16 -04002012-09-07T17:38:54-04:00/Support/Forum/spirateam/issues-questions/362.aspxthreadId=363Andy Smith (andy.smith@infoterra-global.com)Modify Test Case during execution from Test SetWe have several Test Cases attached to a Test Set. We execute from the Test Set. During the course of running the Test Cases we find that one of the Test Cases is missing a Test Step. We want to be able to correct this (add the missing step) in the window where we are executing the Test Case (from the Test Case attached to the Test Set) and have the changes saved to the Test Case. Can this be done? If not, what is the recommendation for completing and saving this type of change?Fri, 07 Sep 2012 17:09:18 -04002013-10-14T09:24:03-04:00/Support/Forum/spirateam/issues-questions/363.aspxthreadId=324David J (support1@inflectra.com)Branches/Tags of artifacts In the new version 4.0 of spirateam, will there the posibility to create branches/tags of articfacts like requirements/test case ?? Wed, 01 Aug 2012 00:37:10 -04002012-08-02T14:20:06-04:00/Support/Forum/spirateam/issues-questions/324.aspxthreadId=331David J (support1@inflectra.com)Requirement across projects ItĀ“s possible to have a requirements repository to use acrross projects. Example: project 1, requirements 1, 2 , 3, this requirements i need to reuse in project 2 and donĀ“t like to copy this, i want use this same requirement to keep the tracebility,history,etc from this . Have solution?? Fri, 03 Aug 2012 13:48:39 -04002012-08-03T19:13:26-04:00/Support/Forum/spirateam/issues-questions/331.aspxthreadId=315David J (support1@inflectra.com)Can Spira team be integrated with JIRAQ and another bug tracking system (Remedy base) at the same timeOur team is a hybrid team which may need to use different bug tracking systems for different part of a project. Our tools team is working to integrate Spira with our internal bug tracking system which is Remedy base. Can Spira be integrated with both JIRA and the other Remedy base Bug tracking system at the same time?Another word, some requiremnts of the same project may use JIRA and some other may use the other one. Thank, M Wed, 18 Jul 2012 21:08:35 -04002012-07-19T18:36:33-04:00/Support/Forum/spirateam/issues-questions/315.aspxthreadId=318David J (support1@inflectra.com)Question about the structure of Test Runs and Test Sets. Hello, We have created many Test Cases and then put them into a single Test Set. We then executed the Test Set. I then saw some interesting behaviour ā€“ each Test Case that was executed in the Test Set was assigned its own Test Run #. Why is this designed this way? It seems to create ā€˜Xā€™ Test Runs per Test Set executed; where X is the number of Test Cases in the Test Set. Thanks in advance. Wed, 25 Jul 2012 22:46:24 -04002012-07-26T14:38:50-04:00/Support/Forum/spirateam/issues-questions/318.aspxthreadId=334David J (support1@inflectra.com)How can I find test cases that are not mapped to a release? I have two test cases that haven't been mapped to a release but I can't find them easily. On the test case listing screen I want to select "None" from the "Display Data for" drop down list. Anyone have any ideas? Thanks! Mon, 06 Aug 2012 22:34:13 -04002012-08-09T09:55:39-04:00/Support/Forum/spirateam/issues-questions/334.aspxthreadId=317Christoph Bruendler (christoph.bruendler@frama.com)Saving a changed Incident results in change of "detected user", when this user has been removed from the project or set to in-active Situation: - have an incident created by "hugo" - change user "hugo" to in-active OR remove "hugo" from the project - open the incident created by "hugo" and change e.g. the description --> even though, the "detected by" user has not been changed, SpiraTeam assigns the first user from the list of activ project members as new "detected by" for the incident. Wed, 25 Jul 2012 14:19:07 -04002012-07-26T12:30:31-04:00/Support/Forum/spirateam/issues-questions/317.aspxthreadId=572David J (support1@inflectra.com)Update Problem in structured lists when 2 users work concurrently Dear Adam, From time to time our test department is very busy creating new test cases. During such an effort we found the following update problem when two (or more) users work concurrently on test cases in the same project. Scenario: - Test Case contains a test case folder with one or more test cases - User A has only displayed the folder and collapsed the contained test cases - User B adds a new test cases to the folder - User A refreshs the browser contents --> Now SpiraTeam displays the test case folder with the "plus" (+) icon indicating it as collapsed, but it also displays with one indention the new test created by user A This situation is missleading User A. Best Regards, Christoph Br Wed, 01 May 2013 15:18:05 -04002013-05-03T17:44:05-04:00/Support/Forum/spirateam/issues-questions/572.aspxthreadId=573David J (support1@inflectra.com)Have less commands in the RichText editor field of a test case step description / expected resultsDear Adam, Is there any possiblity how the formatting commands of the rich text editor field in a test case step description and expected results field can be reduced? Motivition is that, we would like to use richt texts for this field, but in order to facilitate text entry, our test engineers would like to have only the following commands available: Currently the need to expand to full screen editing to be able to hit this formatting commands. Best Regards, Christoph Wed, 01 May 2013 15:22:36 -04002013-05-03T17:44:56-04:00/Support/Forum/spirateam/issues-questions/573.aspxthreadId=653Kat A (support2@inflectra.com)Testcase details --> Button "History" displayed in wrong place in case of reduced window width Trouble effect: Testcase details --> Button "History" displayed in wrong place in case of reduced window width: Detailed analysis: This little bug occurs when the window width in the testcase view is reduced to less than the button with of all button in this line. Before Windows resize: After window resize: Click on history: Best Regards, ChristophBr Tue, 23 Jul 2013 13:09:15 -04002013-07-24T16:01:46-04:00/Support/Forum/spirateam/issues-questions/653.aspxthreadId=654David J (support1@inflectra.com)Support of Exchange Server in Email Integration Hi all, Our general security policy does not allow any connection to pop3 or imap mail server. Therefore we are not able to use the Email Integration available for SpiraTeam (KronoDesk is in evaluation) at our site. Is there anything planned in this direction? Best Regards, Christoph Wed, 24 Jul 2013 09:21:53 -04002013-07-24T15:43:24-04:00/Support/Forum/spirateam/issues-questions/654.aspxthreadId=1054Inflectra Sarah (donotreply6@kronodesk.net)SpiraTeam Database User Legacy FormatTable ...User...: Whats the field "...IsLegacyFormat" for?Dear reader, My collegue in our system operations department does a direct export of certain data from the spirateam database to another system. Can anyone explain him shortly what's the purpose of the fields "...IsLegacyFormat" and what's the meaning of the "0" and "1" in the field? Best Regards, Christoph Wed, 29 Oct 2014 10:41:00 -04002014-10-31T15:15:58-04:00/Support/Forum/spirateam/issues-questions/1054.aspxthreadId=540Vanessa Smith (vanessa.smith@flhosp.org)Custom Queries for ReportsIs it possible to create calculated fields, use data manipulation functions, use agrregate functions, etc. using SQL within the report custom query sections? I can't seem to get get things like count(), or group by to work - is there a reference standard available for this?Fri, 15 Mar 2013 12:22:12 -04002013-04-02T13:36:35-04:00/Support/Forum/spirateam/issues-questions/540.aspxthreadId=562David J (support1@inflectra.com)Custom Query Help Hi, I've written the following custom query but am having trouble getting the Count values for my requirments and incidents, as what is returned is ' System.Data.Query.ResultAssembly.BridgeDataReader' instead of an integer value. Any idea how I can get this to work? Thank you! select R.CUST_05 AS IMPLEMENTATION_DATE, R.PROJECT_NAME, R.NAME AS RELEASE_NAME, R.RELEASE_ID, R.TASK_ESTIMATED_EFFORT AS ESTIMATED_EFFORT, R.TASK_ACTUAL_EFFORT AS ACTUAL_EFFORT, (select value count(S.INCIDENT_ID) from SpiraTestEntities.R_Incidents as S where S.DETECTED_RELEASE_ID = R.RELEASE_ID) AS INCIDENT_COUNT, (select value count(Q.REQUIREMENT_ID) from SpiraTestEntities.R_Requirements as Q where R.RELEASE_ID = Q.RELEASE_ID && (NOT Q.IS_DELETED) && (Q.IMPORTANCE_ID = 1) && (NOT(Contains(Q.DESCRIPTION, 'AUDIT')))) AS REQUIREMENT_COUNT from SpiraTestEntities.R_Releases as R where (R.PROJECT_GROUP_ID = 19) && (R.ACTIVE_YN = 'Y') && (Cast(R.CUST_05 as DateTime) BETWEEN AddDays(CurrentDateTime(), -7) AND AddDays(CurrentDateTime(), 0)) order by R.PROJECT_NAME, RELEASE_NAME Wed, 17 Apr 2013 15:17:45 -04002013-04-18T19:58:28-04:00/Support/Forum/spirateam/issues-questions/562.aspxthreadId=724Vanessa Smith (vanessa.smith@flhosp.org)Modify Owned Setting for Requirements The Modify Owned security setting for Requirements does not seem to be working. I have to set this to Modify All for the user role to be able to edit Requirement fields. Is this broken in the current patch? If so, will it be fixed sometime soon? Mon, 07 Oct 2013 15:09:34 -04002013-10-07T19:09:54-04:00/Support/Forum/spirateam/issues-questions/724.aspxthreadId=765David J (support1@inflectra.com)Incident Time Tracking allows closure with Remaining Effort We have Incident Time Tracking enabled for our projects. I have noticed that our analysts are allowed to set their Incidents to a Closed status, even if there is time left in the Remaining Effort field. Tasks are not allowed to be set to a Completed status if there is Remaining Effort, why is this not enforced for Incidents also? Is there something else that needs to be enabled for this edit to fire? Or is this not a current feature, but hopefully planned for the future? Thanks, Vanessa Smith Thu, 21 Nov 2013 12:55:10 -05002013-11-21T21:21:04-05:00/Support/Forum/spirateam/issues-questions/765.aspxthreadId=837Inflectra Sarah (donotreply6@kronodesk.net)custom reports reportable entitiesList of reportable entities in SpiraTeam 4.1 Is there a new list of reportable entities for SpiraTeam 4.1? We have custom reports which span multiple projects, so I am looking for how to query to access the Custom Properties data, which is now available. Tue, 18 Feb 2014 18:49:17 -05002014-02-20T14:44:58-05:00/Support/Forum/spirateam/issues-questions/837.aspxthreadId=848Will Menton (william_menton@cinfin.com)Report Standard Field Filters Is it possible to access or define Standard Field Filters for use in Custom queries? I am looking to report across Project Groups, based on a custom Implementation Date field on the Release artifact. I can copy the Release Summary Report and customize it, but can't get access across Project Groups. I can create a new Custom Report, but then don't have input fields for the user to select from. Is this possible, or planned as an enhancement? Right now, all of the report parameters must be hard-coded for my reports using Custom Queries, as I can't use any input from the user running the report. Mon, 24 Feb 2014 18:42:06 -05002020-09-10T16:45:32-04:00/Support/Forum/spirateam/issues-questions/848.aspxthreadId=854Inflectra Sarah (donotreply6@kronodesk.net)TimeCard does not allow negative values? Hi, My users are reporting they are no longer able to enter negative values for Actual Effort on the TimeCard page. Occasionally time gets logged to an incorrect task, so when that happens they used to "back it out" by logging a negative value and then logging the time to the correct task. Is there a new edit that no longer allows this? Is the only way for them to correct time by directly manipulating the Actual Effort field on the task? Thanks! Thu, 06 Mar 2014 13:43:28 -05002014-03-06T16:46:22-05:00/Support/Forum/spirateam/issues-questions/854.aspxthreadId=1217David J (support1@inflectra.com)Task Email Template {$Release} Token no longer returns Release Name - Bug Update Hi. I'm wondering when the bug for the $Release token will be fixed for Tasks? Thanks in advance Thu, 07 May 2015 15:50:29 -04002015-05-07T15:56:34-04:00/Support/Forum/spirateam/issues-questions/1217.aspxthreadId=1429Inflectra Sarah (donotreply6@kronodesk.net)Incident Workflow Notify Option - Not turning off email notification by project Hi, We are using the default Incident workflow, which has notifications turned on for Incident Assignment, etc. We are using this for most projects, however some projects we do not want the email notifications. I unchecked the Notify box on these projects in the Incident Workflow section, however email notifications are still being sent out for those projects. Is that not the intended use of that flag? Thanks Tue, 29 Mar 2016 14:11:32 -04002016-04-01T21:38:50-04:00/Support/Forum/spirateam/issues-questions/1429.aspxthreadId=1609Jim R (donotreply5@kronodesk.net)Requirement Test Coverage for test steps linked to requirements I'm wondering what I should be seeing for TestCoverage on a Requirement using this new feature? Ability to link test steps to requirements I have Test Step linked to Req_1 (pass) and Test Step 2 linked to Req_2 (fail) However, both Requirements show a fail status, which is the status of the entire Test Case itself. Thu, 19 Jan 2017 18:44:41 -05002017-01-20T15:31:04-05:00/Support/Forum/spirateam/issues-questions/1609.aspxthreadId=1783Jim R (donotreply5@kronodesk.net)Incident ā€œBack-Datingā€ and how best to handle We have manual testing sessions using printed sheets and defects from these sessions may not be logged into SpiraTeam until the next day. However, we would like SpiraTeam to show the correct date the incident was identified. What is the best way to handle Back-Dating incidents? Tue, 12 Dec 2017 16:37:39 -05002017-12-15T17:23:23-05:00/Support/Forum/spirateam/issues-questions/1783.aspxthreadId=1785Jim R (donotreply5@kronodesk.net)Add Subscribe Button Option to Releases Id like to vote to have a Subscribe button added to the Release Detail page. We track changes mostly through releases, so it would be helpful to be notified of changes to this artifact. Wed, 13 Dec 2017 16:25:58 -05002017-12-15T17:30:20-05:00/Support/Forum/spirateam/issues-questions/1785.aspxthreadId=1892Jim R (donotreply5@kronodesk.net)Tracking Automated Testing Metrics If we want to start tracking the Number of false-fail and false-pass results for our automated test runs, what is the best way to do that? I was thinking of adding a Custom Field for Incidents ... Tue, 24 Jul 2018 11:08:33 -04002018-07-27T14:40:48-04:00/Support/Forum/spirateam/issues-questions/1892.aspxthreadId=328David J (support1@inflectra.com)email notification based on test case failureHow do I create a notification event that fires off an email when a test case executes and fails ??Thu, 02 Aug 2012 17:07:33 -04002012-08-03T19:16:56-04:00/Support/Forum/spirateam/issues-questions/328.aspxthreadId=337David J (support1@inflectra.com)Requirement Entry Display with custome columns We have customized the requirements entry display.....we moved a customized column from right of the display to the left of the display. When we make a change to the display, or refresh the display, the columns move back to the original position, We need to create a display format that is "locked" and doesn't change it unless we manually change it. Screen refreshs should not effect column positioning. Wed, 08 Aug 2012 13:45:48 -04002012-08-12T23:18:03-04:00/Support/Forum/spirateam/issues-questions/337.aspxthreadId=338David J (support1@inflectra.com)linked Requirements and associated incidents We linked/associated two requirements. We created an incident and associated it with one of the 2 linked requirements. When we drill down into the detailed requirement gui, we would expect to see the incident captured in both detailed requirements Wed, 08 Aug 2012 14:52:04 -04002012-08-12T23:18:48-04:00/Support/Forum/spirateam/issues-questions/338.aspxthreadId=1012Kat A (support2@inflectra.com)When can we expect release 4.2? Very keen to see the new release. When is this expected? It was originally stated as being available on the 19th of September. I can't see this in our available downloads. Wed, 24 Sep 2014 07:09:53 -04002014-10-08T16:15:50-04:00/Support/Forum/spirateam/issues-questions/1012.aspxthreadId=341David J (support1@inflectra.com)Custom Reports I'm looking for a way to customize reports, beyond the existing options in the SpiraTeam web-interface. I've found in the SpiraTeam program files a Directory called "Reports" and found that through some manipulation of the xml templates and xslt transform files I can alter the existing reports. I would like to be able to add new templates to these directories in order to expand (and not replace) the reporting capabilities of SpiraTeam for our specific needs. I would then want users to be able to access these templates as they can access the built-in templates. To help explain why I would like to do this here are some use examples: 1. Create a "Requirements Detailed" report that only includes the requirement names and descriptions. 2. Control what columns are included in any report. 3. Alter the visual style of reports to match other company documentation. ***In a perfect world, we would like to be able to add a "Roll-Up" row for reports. (i.e. totaling up columns like Plan Effort and Actual Effort)*** Tue, 14 Aug 2012 14:34:22 -04002012-08-14T23:18:32-04:00/Support/Forum/spirateam/issues-questions/341.aspxthreadId=343David J (support1@inflectra.com)Migrate From Bugzilla TO SpiraTeamWe are interested in moving from Bugzilla TO SpiraTeam as a means of issue tracking (among other things) I am interested in migrating our historical Bugzilla data into SpiraTeam. I am NOT interested in continuing to use Bugzilla in conjunction with SpiraTeam. Can the Bugzilla Plug-In be used for this purpose. (A one-time synchronization?) Or is another process neccessary? -Thanks, AlainWed, 15 Aug 2012 14:08:15 -04002012-08-15T21:30:29-04:00/Support/Forum/spirateam/issues-questions/343.aspxthreadId=478David J (support1@inflectra.com)Report Customization SpiraTeam 4.0It was possible with SpiraTeam 3.2 to make additions to the reports offered by default through some under-the-hood customization. Is it possible to achieve this in 4.0? It doesn't appear that reports which worked under 3.2 are still operational, and since the organization of the program folder has changed it is no obvious how to add the necessary files for a new custom report.Mon, 28 Jan 2013 18:01:00 -05002013-01-29T20:05:13-05:00/Support/Forum/spirateam/issues-questions/478.aspxthreadId=344David J (support1@inflectra.com)project migration received this error message: [System.Exception] Your version of SpiraTeam is too old. You need to be running v3.2 (14) or later. You are running: 3.2 (11) How to get build 3.2(11)? Wed, 15 Aug 2012 19:55:22 -04002012-10-17T17:36:14-04:00/Support/Forum/spirateam/issues-questions/344.aspxthreadId=354Paul Herrmann (herrmann_paul@bah.com)MS office add-on Running Office Pro 2010, have installed SpiraTeam V3.2 add-on with Microsoft VSTO 10.0. Do not see the Inflectra toolbar add-on when opening Word template. SampleWordTemplate.docx Tue, 28 Aug 2012 16:42:29 -04002012-09-05T19:34:46-04:00/Support/Forum/spirateam/issues-questions/354.aspxthreadId=346Ruth L Collier (ruthlavinia@me.com)SOAP v3.0 WS API issue "ContractFilter mismatch at the EndpointDispatcher" Hi I can't figure out how to make the 3.0 SOAP API SpiraTeam v 3.2 (011) | en to work. I have no problem with 2.2, but I need features of the 3.0. I tested with http://soapclient.com/soapmsg.html V 2.2 Server Address: http://my.spirateam-server.com/Services/v2_2/ImportExport.asmx SOAPAction: https://www.inflectra.com/SpiraTest/Services/v2.2/Connection_Authenticate Request: my.username my.password Result : true V 3.0 Server Address: http://my.spirateam-server.com/Services/v3_0/ImportExport.svc SOAPAction: https://www.inflectra.com/SpiraTest/Services/v3.0/Connection_Authenticate Request: my.username my.password Result: a:ActionNotSupported The message with Action 'https://www.inflectra.com/SpiraTest/Services/v3.0/Connection_Authenticate' cannot be processed at the receiver, due to a ContractFilter mismatch at the EndpointDispatcher. This may be because of either a contract mismatch (mismatched Actions between sender and receiver) or a binding/security mismatch between the sender and the receiver. Check that sender and receiver have the same contract and the same binding (including security requirements, e.g. Message, Transport, None). Am I doing something wrong ? Is it a server setup issue ? Any help is appreciated. Thanks Thu, 16 Aug 2012 16:00:51 -04002015-04-29T17:54:41-04:00/Support/Forum/spirateam/issues-questions/346.aspxthreadId=349Nicolas Bernier (nicolas.bernier@crossknowledge.com)Cannot retrieve test case folders using SOAP API function TestCase_Retrieve Hello I'm using TestCase_Retrieve to retrieve test cases and folders by name (using property Name). It works fine with test cases, but not with test case folders. How can you retrieve test case folders using the SOAP API ? Thanks Tue, 21 Aug 2012 09:49:01 -04002012-08-21T10:23:02-04:00/Support/Forum/spirateam/issues-questions/349.aspxthreadId=406Nicolas Bernier (nicolas.bernier@crossknowledge.com)Reserve a license slot for a web service user Hello We have Spira Team v3.2.0.0 with a 20-Users Concurrent license. We created a special user to be used with web services. Unfortunately, web services often fail because there are already 20 active sessions so the web service user fails to authenticate. Is there a way to reserve a session slot fot the web service user ? (allow 19 concurrent sessions for users + 1 session for web service user) Thu, 25 Oct 2012 07:47:33 -04002012-10-29T08:21:33-04:00/Support/Forum/spirateam/issues-questions/406.aspxthreadId=431David J (support1@inflectra.com)Issues with redirections of artifact URLs Hello We're using SpiraTeam v 3.2 (015). Prior to applying patch 15, we could access artifacts directly without providing project ID in the URL , ( http://spira.myserver.com/Incident/33256.aspx was automatically redirected to http://spira.myserver.com/19/Incident/33256.aspx ). This is now broken while it was very useful for us to create links to artifacts in SVN/Hg comments. Could you fix this please? There is another issue with these URLs. We noticed that we could provide any project ID in the URL, Spira would redirect to the right artifact URL with the actual project ID (for Incident 33256 from project 19, http://spira.myserver.com/14/Incident/33256.aspx redirects to http://spira.myserver.com/19/Incident/33256.aspx ). However, if you provide a project ID that doesn't exist, the application freezes for a few minutes then crashes. Here is the stack trace Using projectID 0 : Offending URL: __Page Source: Business Message: Timeout expired. The timeout period elapsed prior to obtaining a connection from the pool. This may have occurred because all pooled connections were in use and max pool size was reached. Stack trace: at APPLICATION.Business.DataAccess.RetrieveArtifactFieldsForLists(Int32 projectId, Int32 userId, ArtifactType artifactType) at APPLICATION.Web.PageLayout.CreateShowHideColumnsList(ArtifactType artifactType) at APPLICATION.Web.IncidentList.Page_Load(Object sender, EventArgs e) at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at APPLICATION.Web.PageLayout.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)/ Using a projectID that doesn't exist (or has been deleted) : Offending URL: __Page Source: Web Message: The underlying provider failed on Open. Stack trace: at APPLICATION.Web.Classes.SpiraWebPartPersonalizationProvider.LoadPersonalizationBlobs(WebPartManager webPartManager, String path, String userName, Byte[]& sharedDataBlob, Byte[]& userDataBlob) at System.Web.UI.WebControls.WebParts.PersonalizationProvider.LoadPersonalizationState(WebPartManager webPartManager, Boolean ignoreCurrentUser) at System.Web.UI.WebControls.WebParts.WebPartPersonalization.Load() at System.Web.UI.WebControls.WebParts.WebPartPersonalization.LoadInternal() at System.Web.UI.WebControls.WebParts.WebPartManager.OnInit(EventArgs e) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) Here is a screenshot of Window's Task Manager when submitting such an URL, the dw20.exe process gets stuck. Thu, 15 Nov 2012 09:28:24 -05002012-11-15T13:05:51-05:00/Support/Forum/spirateam/issues-questions/431.aspxthreadId=357Andy Smith (andy.smith@infoterra-global.com)Resource planning Hi there We have set a project for our minor changes to the system. The changes are stored as requirements. The project has always exactly one release (e.g. Contingency XYZ 12.4 has the release R12.4). Now we would like manage our resources with SpiraTeam. The developers do not work 100% of their time for the project. One developer can only spend 20% for the project, another maybe 30% and so on. How can we enter the available time per developer to receive an overview of his workload compared to his capacity? The available effort per release is calculated as no. of days * working hours. I could not see that the amount of project members had any impact on the available effort. I would like to see the available effort per release and per person. Would be great, if you could help me out. Thank you very much. Best regards, Andreas Thu, 30 Aug 2012 13:54:30 -04002012-10-01T10:55:58-04:00/Support/Forum/spirateam/issues-questions/357.aspxthreadId=296Katrina Hicks (kshy@connecture.com)Dragging/Dropping columns into new position This may have already been asked but if I'm looking at a list on incidents on the incidents tab, i want to be able to see the incident # first. Currently, i am seeing the incident name 1st. I dragged and dropped the # column so that it is displayed 1st, however, if i go to another page and come back to incidents, the column order that i had set up is gone. How can i set up the columns in the order that i want them to display and lock the orderf down? Wed, 27 Jun 2012 20:15:09 -04002012-09-17T19:48:17-04:00/Support/Forum/spirateam/issues-questions/296.aspxthreadId=369David J (support1@inflectra.com)Are there plans to be able to tie test cases to tasks like we can tie tasks to requirements? There appears to be a gap in the feature or I am missing a way to do it. We have requirements with test case creation tasks associated with each requirement. We want to be able to create test case shells and assign these shells to each test case creation task so that the tester can just go to their assigned task, see the associated test case, click on it and start working on that test case. When they are done with the test case, it will be easier to mark the task as completed because you can see that status of the test case that you worked on for that task. Does SpiraTeam have this feature? If not, are there plans to add it?Mon, 17 Sep 2012 20:28:10 -04002012-09-19T13:57:51-04:00/Support/Forum/spirateam/issues-questions/369.aspxthreadId=370Katrina Mccary (katrina.mccary@ecifm.com)Need to be able to filter test cases within a test set by owner You can filter the owner of tasks under a requirement by owner. Why cant we filter test cases within a test set by owner? Am I missing something? Are there plans to add this feature?Mon, 17 Sep 2012 20:29:31 -04002023-05-11T10:45:10-04:00/Support/Forum/spirateam/issues-questions/370.aspxthreadId=373David J (support1@inflectra.com)Spira Team Demo key is not working Hi, The key and organization name provided by you worked well while installation however when I try to login to website it is denying the access for Administrator and password - PleaseChange. Please advice. Mon, 24 Sep 2012 08:03:43 -04002012-09-24T19:42:05-04:00/Support/Forum/spirateam/issues-questions/373.aspxthreadId=384Emir Kobilic (emir.kobilic@bucher-suter.ch)Export everything to excel Hi, One of our client want to export everything to excel from spira. Could you please help me on that and also provide information on how linking will work e.g. Defect is related to Test Case Regards, Pareshkumar Gandhi Thu, 04 Oct 2012 07:53:58 -04002013-05-08T06:58:37-04:00/Support/Forum/spirateam/issues-questions/384.aspxthreadId=366DĆ”niel VĆ”rhegyi (varhegyi.daniel@iqsys.hu)How to list top-level Test Case folders for a project using WebService? Question #1: Is it possible to list only the top-level TestCase folders of a project using WebService? Question #2: How can I filter a bool property using the WebService? I'd like to fiter the Folder property of TestCase, and also the Iteration property of Release. Tue, 11 Sep 2012 16:28:27 -04002012-09-12T21:57:11-04:00/Support/Forum/spirateam/issues-questions/366.aspxthreadId=371David J (support1@inflectra.com)Indent / Outdent Releases using WebService Hi! Can I indent / outdent a release using WebService? There is a Release_Move() method, that has a parentReleaseId parameter, but when the parentReleaseId is set, the method moves the release above the selected parent, with the same indentation. Can I move an existing release below a parent release using this Release_Move() method? Thanks! Daniel Thu, 20 Sep 2012 11:24:01 -04002012-09-21T13:53:40-04:00/Support/Forum/spirateam/issues-questions/371.aspxthreadId=1000David J (support1@inflectra.com)SpiraTeam SQL hostedGenerating reports across multiple projects? We're trying to gather data across projects, but SpiraTeam does not provide portfolio functionality. Is there a way to run a cross-project SQL query on an Inflectra-hosted implementation?Thu, 11 Sep 2014 21:57:27 -04002014-09-12T18:04:18-04:00/Support/Forum/spirateam/issues-questions/1000.aspxthreadId=382David J (support1@inflectra.com)Role Functions in SpiraTeamIs there anywhere I can find a listing of the role functions in SpiraTeam? I'd like to know what permissions each role gives. At the moment, a lot of our non-tester users are down as Managers, which means they can change and delete tests. I don't want them to be able to do this, but they need to be able to view tests and view/edit requirements. Wed, 03 Oct 2012 11:29:29 -04002012-10-03T18:35:58-04:00/Support/Forum/spirateam/issues-questions/382.aspxthreadId=375David J (support1@inflectra.com)SpiraTest and Chrome I am trying to use SpiraTeam in Chrome 21. I can't drag and drop to move test cases ordering and I occasionally write a comment to add to an incident and it saves a blank comment. I have seen the post about issues with Chrome and zoom but I'm not zoomed in. I have gone back to using Firefox but prefer Chrome as its much quicker Thanks Adam Wed, 26 Sep 2012 08:31:18 -04002012-10-05T14:08:46-04:00/Support/Forum/spirateam/issues-questions/375.aspxthreadId=444David J (support1@inflectra.com)Associating Test Run with Incident Hi, I was wondering if there was a way to associate a specific Test Run with an Incident in SpiraTeam? For example, if an Incident was logged to address a specific issue, a Test Run may be logged against a Test Case to validate that the Incident has been resolved. For tracking purposes, it would be useful to add an association in the Incident which links the Test Run. Thanks! Tue, 04 Dec 2012 20:07:37 -05002012-12-07T21:52:24-05:00/Support/Forum/spirateam/issues-questions/444.aspxthreadId=528Erin M Egleston (eegleston@asi-solutions.com)Workflow Operations We are using SpiraTeam v 3.2 (010). I am having problems with users having access to workflow operations in Incidents. Currently, the person who opens the Incident and the administrator have access to workflow operations. Ideally, the person who opens the Incident, the person who the Incident is assigned to and the administrtor should have access to workflow operations. Is there an account setting I am missing, or is there not currently a way to give this type of access? Thanks! ~Erin Thu, 07 Mar 2013 19:47:48 -05002013-03-08T16:06:24-05:00/Support/Forum/spirateam/issues-questions/528.aspxthreadId=620David J (support1@inflectra.com)IE10 & SpiraTeam 4.0 (009) - Issues w/Attaching Files & Saving Comments in Test Runs, Tasks Hi, We are using IE10 & SpiraTeam 4.0 (009). In the past week or so, multiple users have reported to me that IE crashes when they try to: Attach files to requirements Save comments in test runs or tasks Steps to reproduce 1: Enter a previously saved requirement Click on "Attachments" Click "Add New" IE Crashes. There is not a specific error message. Steps to reproduce 2: Enter a previously saved task (or any test run that is in progress) Enter a comment. Click "Save" IE Crashes. There is not a specific error message. Are these issues something you are aware of? Both of these bugs are affecting the productivity of multiple groups within our organization. Is there a setting in IE that needs to be checked off to avoid this? Is there a patch you have come out with to address these issues? Tue, 18 Jun 2013 19:06:32 -04002013-06-18T20:33:06-04:00/Support/Forum/spirateam/issues-questions/620.aspxthreadId=833Inflectra Sarah (donotreply6@kronodesk.net)tasks mandatory status workflowMake Actual Time / Estimated Time in Tasks Mandatory? Hi, This might be a dumb question, but how do I make the "Actual" and "Estimated Time" fields for Tasks mandatory? Fri, 14 Feb 2014 18:58:21 -05002014-02-18T02:42:42-05:00/Support/Forum/spirateam/issues-questions/833.aspxthreadId=905Erin M Egleston (eegleston@asi-solutions.com)SpiraTeam Office 2010 PluginExporting to Incident via SpiraTeam Office 2010 Plugin? Hi, I regularly use the SpiraTeam Office 2010 plugin, and it is a fantastic tool for creating Requirements. I was wondering if there are any plans to enhance this plugin so that users are able to export from Office to an Incident? Thanks! -Erin Wed, 14 May 2014 15:23:18 -04002014-05-14T17:11:19-04:00/Support/Forum/spirateam/issues-questions/905.aspxthreadId=408David J (support1@inflectra.com)Timeout during importing tasks from Spira into Excel Hi, could you please advise where timeout can be set up for using Excel addin import/export function? During import getting the following message: --------------------------- Error During Import/Export --------------------------- The request channel timed out while waiting for a reply after 00:01:00. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout. --------------------------- OK --------------------------- thanks a lot Mon, 29 Oct 2012 09:03:02 -04002012-10-29T13:33:51-04:00/Support/Forum/spirateam/issues-questions/408.aspxthreadId=410David J (support1@inflectra.com)Creating new Task Status Hi there, I wondering if it is possible to add new task status in the table directly as it is not possible via the UI. thanks a lot csaba Mon, 29 Oct 2012 15:42:40 -04002012-10-30T21:00:44-04:00/Support/Forum/spirateam/issues-questions/410.aspxthreadId=759David J (support1@inflectra.com)Spira LDAP AD authenticationMultiple LDAP Authentication Hi, is it possible to authenticate the users against multiple LDAP/AD servers? If not is it in plan to add this feature? thanks a lot Thu, 14 Nov 2013 14:54:03 -05002014-05-06T19:59:57-04:00/Support/Forum/spirateam/issues-questions/759.aspxthreadId=400David J (support1@inflectra.com)synchronization between test case and incident Hi, I have a question about synchronization between the incidents and test cases. I want that when i close an incident associated with a step, the step changes to PASS status. There are a setting available to make this? Or in other way: if a test case which has an associated incident, is changed to PASS status, is possible to close the related incidents automatically? Wed, 17 Oct 2012 09:55:33 -04002012-10-17T17:17:46-04:00/Support/Forum/spirateam/issues-questions/400.aspxthreadId=919Jim R (donotreply5@kronodesk.net)Sort Custom List using Ascending or DescendingIn SpiraTeam 4.0 I've created a custom list for build numbers. I would like the latest build number to appear at the top of the list but as it is the highest number in both the "List Value #" and the "Value" columns it always appears at the bottom. Is there plans to introduce a sort function for custom lists that allows descending as well as the default ascending? Tue, 03 Jun 2014 05:33:28 -04002014-06-04T16:23:57-04:00/Support/Forum/spirateam/issues-questions/919.aspxthreadId=402David J (support1@inflectra.com)Multiple project roll up We are evaluating SpiraTeam as a potential solution for our professional services team. We run multiple projects for many clients, and in addition to the top level project overview graphs and data, is there the capaility in the system to have an uber overview that shows all the projects and statuses rolled up? Thanks Fri, 19 Oct 2012 22:37:08 -04002012-10-24T01:50:38-04:00/Support/Forum/spirateam/issues-questions/402.aspxthreadId=409David J (support1@inflectra.com)Saved Incident Tracking FiltersI have a user who changed jobs / responsibilities in our organization and had many saved incident tracking filters. Is there a way to delete these as they now are unuseful for the new position and make scrolling through the list cumbersome ?Mon, 29 Oct 2012 14:18:15 -04002012-10-30T20:59:51-04:00/Support/Forum/spirateam/issues-questions/409.aspxthreadId=623ZoltĆ”n Major (z.major@mortoff.hu)Using Linux email server to use the inbound email functions Hi, We are using a Linux server to handle our email traffic, and we want to install the email service that enables us to add comments and raise incidents from inbound emails. Is there a way to this by next-next-finish-configure-in-a-GUI method? Or do we have to use some kind of API to create our own service running under linux? Regards, Zoltan Tue, 25 Jun 2013 15:19:39 -04002013-07-01T11:19:03-04:00/Support/Forum/spirateam/issues-questions/623.aspxthreadId=486David J (support1@inflectra.com)Best practices for Change Requests Hi, Have you got any examples (workflows, custom fields, reports) how can we implement advanced Change Managment process in SpiraTeam ? CR process will integrate changes in few environments and several providers. Thu, 31 Jan 2013 11:20:34 -05002013-02-05T03:28:10-05:00/Support/Forum/spirateam/issues-questions/486.aspxthreadId=521Ralph Gehy (rgehy@motionpoint.com)Using RSS FeedsCan you explain how the RSS Feeds in SpiraTeam work? Thu, 28 Feb 2013 20:28:33 -05002013-02-28T21:25:52-05:00/Support/Forum/spirateam/issues-questions/521.aspxthreadId=524David J (support1@inflectra.com)SpiraTeam/Remote Launch Test Set scheduling In side of SpiraTeam, I created a test set and I give it the date and time I would like it to be ran. I also set it to be ran daily. However, after it runs once, It does not show up in Remote Launch to be ran at the same time the following day after it has been polled. Is that what the hourly, daily, weekly, monthly schedule supposed to do under the planned date? If I manually change the date, then poll the SpiraTeam server, it shows up at that point. However, I don't want to change the planned date everyday. If the test set is set to run daily or weekly, SpiraTeam should inform RemoteLaunch to execute the test set again and show up when it has been polled, right? Please let me know if I'm doing something wrong or if I'm misunderstanding the process. I really need RemoteLaunch to report back to SpiraTeam the results of the ran scripts on whatever schedule we assigned it to so we can review the results on a daily basis in one centralized location. Thanks! Sun, 03 Mar 2013 13:11:27 -05002013-03-08T15:31:14-05:00/Support/Forum/spirateam/issues-questions/524.aspxthreadId=663David J (support1@inflectra.com)Iteration to Release mapping Hello, My current team uses SpiraTeam as follows: Release - Iteration 1 - Iteration 2 - Iteration 3 - ... I have PM's complaining if we map requirements/incidents/tasks to the iterations, they will not roll up to the Release. For example, to see all work done in Iteration 1/2/3 we have to go directly to those iterations rather than go to the release where they expect to be able to see everything the team has done to get that release out the door. Is this true? Do work items that are completed in a specific iteration not roll up to the release? If it is incorrect, where should we go to see that roll up? Wed, 31 Jul 2013 20:06:33 -04002013-08-01T18:02:07-04:00/Support/Forum/spirateam/issues-questions/663.aspxthreadId=667Aaron McIver (amciver@scfaz.com)single backlog requirements & incidents My team is trying to manage everything in a single backlog. They want everything they are going to work on in a sprint(iteration) in one backlog regardless if it's an incident or a feature. Additionally, my PM/Managers want to know what bugs were found and/or resolved in the current sprint *and* how many bugs we are worried about. For example: The team agrees to pull in 10 bugs to resolve at the beginning of the sprint(iteration). During the sprint(iteration) we find 10 others, agree that 5 are severe enough to address this sprint(iteration) and the rest will go into our backlog. There are now 15 total bugs that we will fix this sprint and 5 we will leave for future sprints. I cannot figure the *single* place to find this information in Spira. At this time I know the Main Project Page --> Incident Summary will show the incidents found during the iteration when filtered properly and the Reporting --> Incident date range graph will show what we have fixed/found during the iteration (when filtered correctly) but neither address showing what we are starting the sprint with. WE've tried the "Create a requirement from this incident" but this creates it's own issue as the requirement is not updated as the incident moves through the workflow which requires the developer to update multiple fields when resolving issues. Is there a simpler way for the PM/Manager to get the data or is the developer right and he has to spend 4 days to build a tool to get the custom data by tagging the db through the API? Tue, 06 Aug 2013 17:39:42 -04002013-09-18T15:34:14-04:00/Support/Forum/spirateam/issues-questions/667.aspxthreadId=421David J (support1@inflectra.com)SpiraTeam is it compatible with VS2012 ? We tried to download and install Microsoft VSIX Installer (Integration with Visual Studio) on Visual Studio 2012. Got the following error: VSIXInstaller.NoApplicableSKUsException: This extension is not installable on any currently installed products. at VSIXInstaller.App.InitializeInstall(). Any help is appriciated. Thanks in Advance, Suresh. Suresh.Polich@gmail.com Wed, 07 Nov 2012 07:01:23 -05002022-06-01T16:54:08-04:00/Support/Forum/spirateam/issues-questions/421.aspxthreadId=422suresh policharla (suresh.polich@gmail.com)Integration with Visual Studio and Spira Team Can we execute test cases from visual studio (.NET) with NUnit/Selenium and get the results (Execution Status: pass/fail) updated in Spira ? (Assuming that we have created a testSet of type: Automated, and Automation tab fields automation engine etc. updated for the Testcase) Fri, 09 Nov 2012 13:16:35 -05002012-11-13T17:30:53-05:00/Support/Forum/spirateam/issues-questions/422.aspxthreadId=434David J (support1@inflectra.com)How to change template of welcome E-mail from Spirateam on user addition?I'd like to change template of welcome email sent to users on adding their name from LDAP. I don't see this template within Administration module. Please let me know if there is a way to change this template. Thank you. Fri, 23 Nov 2012 12:43:48 -05002012-11-27T21:20:41-05:00/Support/Forum/spirateam/issues-questions/434.aspxthreadId=536Vijayabharathi Balasubramaniyan (spirateamsupportmb@aegon.co.uk)How to setup email comment addition to incidents?Hi, spirateam v4.0 has feature to include comments to incidents through email replies. How to set this up. The notification is working for us. Does it have something to do with reply-to email address on the admin screen? Is there a section on the user manual / admin manual that explains this? Thanks for your help! Wed, 13 Mar 2013 17:57:42 -04002013-04-30T16:11:53-04:00/Support/Forum/spirateam/issues-questions/536.aspxthreadId=441Satyabrata Saha (satyabrata.saha@synechron.com)How to update the Test Step status using the SpiraImportExport webservice reference //to retrieve list of test cases RemoteTestCase[] rtcList = spiraExport.TestCase_RetrieveByTestSetId(automatedTestRun.TestSetId.Value); int? a = rtcList[0].TestCaseId; int b = a.Value; //RemoteTestStep[] rtst = rtcList[0].TestSteps ; try { RemoteTestCase remoteTestCase = spiraExport.TestCase_RetrieveById(b); RemoteTestStep[] remoteTestSteps = remoteTestCase.TestSteps; Thread.Sleep(1000); //RemoteTestStep [] rtStep = Remote //int a = rtst[0].TestStepId.Value; } catch (Exception) { Thread.Sleep(1000); } Fri, 30 Nov 2012 05:18:20 -05002012-11-30T05:20:15-05:00/Support/Forum/spirateam/issues-questions/441.aspxthreadId=792James Irvine (jirvine0@revenue.ie)themes skinsThemes & Customisations issue with Version 4 Themes & Customisations issue with Version 4 First we Upgraded + Patch from version 3.2 to 4.0 ā€“ Successfully. Then we tried to add our own organisation particular themes and customisations (which we have successfully added in previous upgrades) but this failed as they display inaccurately compared to previous versions. We copy our particular themes and customisations to C:\Program Files\SpiraTeam\App_Themes Has anyone had similar issues with Version 4.0? Has the underlying architecture changed in 4.0? Fri, 20 Dec 2013 14:00:48 -05002014-01-16T12:23:22-05:00/Support/Forum/spirateam/issues-questions/792.aspxthreadId=450Tory Crandall (vcrandall@aperio.com)Easy Way to Assess Release Test Coverage from Test Set Level? Wondering if there is an easy way to base the Release Test Coverage (#passing, #failing, etc) on instances of test cases - i.e. from test set level - versus based on actual # of associated test cases. We generally use highly parameterized Test Cases, which can be run several times within a Test Set(s) for the same release (and with different results). For example, TX 1 contains two instances of TC001, where one is passing and the other failing. We want to be able to assess Release Test Coverage based on all test cases for the Release (where 'all' accounts for TC001 twice, because each instance has different parameters) . Currently, Release Test Coverage is based off of test case only - so that if the same TC is run multiple times for the Release, only the most recent test run status is recorded in the Release Test Coverage status bar/#count. It would nice to be able to generate a count of how many instances of TC001 passed/failed/etc for the Release. Any suggestions for how do to handle monitoring the test run statuses of parameterized TCs? Thu, 13 Dec 2012 01:51:46 -05002012-12-14T19:20:54-05:00/Support/Forum/spirateam/issues-questions/450.aspxthreadId=460David J (support1@inflectra.com)How to show test set assignment in test case list screen ? SpiraTeam allows users to select groups of test cases and arrange them into test sets. In the test case list screen, is there any possibility to show all the test sets a test case belongs to? We would be grateful for any assistance. Thu, 20 Dec 2012 07:47:24 -05002012-12-21T20:36:21-05:00/Support/Forum/spirateam/issues-questions/460.aspxthreadId=461David J (support1@inflectra.com)SOAP VISUAL STUDIO 2010 Hi, I am trying to connect Spira with Visual Studio 2010, reading this article: https://www.inflectra.com/Support/KnowledgeBase/KB3.aspx I achieved successfully connect with my username and password to my projects (using these sentences spiraImportExport.Connection_Authenticate("username", "password"); spiraImportExport.Connection_ConnectToProject(projectId);), but the Visual Studio 2010 not compile if I try to get a list of incidents because not recognize the type "RemoteFilter". List remoteFilters = new List (); The error message is: "no se puede encontrar el tipo o nombre de espacio de nombres "RemoteFilter" (Āæfalta una directiva using o una referencia de ensamblado?)" Thanks, regards! Thu, 20 Dec 2012 15:42:55 -05002012-12-21T20:37:26-05:00/Support/Forum/spirateam/issues-questions/461.aspxthreadId=488David J (support1@inflectra.com)HELP WITH INSTALLATION I have just installed SpiraTeam using the guide ( ) but when I want to enter to Spira writing in the navigator (localhost/SpiraTeam) he does not find it. I think that there can be conflicts with the server xampp that I have installed. Is it possible to change the port that Spira uses? So that it could enter writing in the navigator writing (localhost:port_number/SpiraTeam) Thanks!!! Sun, 03 Feb 2013 19:48:07 -05002013-02-04T02:14:42-05:00/Support/Forum/spirateam/issues-questions/488.aspxthreadId=496JosĆ© Ignacio J Durand (jignaciodurand@gmail.com)Error with System.Runtime.Serialization Hello! I'm developing a class in which I need to use the reference "System.Runtime.Serialization". We've included the references, but I still get the following error: E rror CS0234: The type or namespace name `ExtensionDataObject' does not exist in the namespace `System.Runtime.Serialization'. Are you missing an assembly reference? class code is: using System; using UnityEngine; using System.Runtime.Serialization; public class SpiraClient : MonoBehaviour { private System.Runtime.Serialization.ExtensionDataObject extensionDataField; public SpiraClient () { } public void mostrar() { Debug.Log("TEST); } } Thu, 07 Feb 2013 14:56:25 -05002013-02-08T17:06:25-05:00/Support/Forum/spirateam/issues-questions/496.aspxthreadId=498JosĆ© Ignacio J Durand (jignaciodurand@gmail.com)REMOTE ACCESS Hi! I installed the shareware SpiraTeam and I want to test the connection from outside my network. Locally, I access the program without any problem. I've opened the port on which the Spira works for access, but still unable to connect from outside the network. Thanks!! Sun, 10 Feb 2013 20:37:26 -05002013-02-10T20:47:25-05:00/Support/Forum/spirateam/issues-questions/498.aspxthreadId=489David J (support1@inflectra.com)Resource Load Balance in SpiraTeam v4.0 I have a resource pool that covers multiple projects. SpiraTeam v4.0 suppose to enhance the Resource balancing, but i'm not getting much out of the feature and just wondering how others are using it. Here are few questions to get all going: 1. How to generate a html report showing all, or selected resource across ALL projects. 2. How to export the report to Excel file. Sun, 03 Feb 2013 22:29:14 -05002013-02-05T03:32:54-05:00/Support/Forum/spirateam/issues-questions/489.aspxthreadId=541David J (support1@inflectra.com)How to extend timeout when waiting for a detailed report We have a project with approx 1600 test cases. If we try to create a 'Test Case Detailed' report with Word format and Test Steps included, then the report will timeout. If we apply one of the many filters in order to reduce the report size, then the timeout error does not occur - even HTML or XML format will be OK. Is it possible to extend the timeout - and if so, please detail the process. Mon, 18 Mar 2013 01:42:20 -04002013-03-21T16:00:11-04:00/Support/Forum/spirateam/issues-questions/541.aspxthreadId=804kim vijle (kvij@idirect.net)values for soap call to fill in custom fields in test run Dear, I am automating our tests and I try to load the test run automatic in SpiraTeam through a soap call. At the moment I did manage to fill in some field of the test run object itself, but I don't manage to fill in the custom fields. I also don't get an error when I load it. Do you maybe have some guidlines on how to do this? At this moment, I have a stucture like mentioned below. Is it correct to use in the part of Definition the CustomList, or is it prefered to use Options? The customProperties I am using are lists and I would like to fill in the CustomPropertyListId to identify which value needs to be filled in. Is it enough to mention the CustomPropertyValueId or is the IntegerValue also required? Thanks in advance 'v4:remoteTestRun' { 'inf:ArtifactTypeId'(5) .... 'inf:CustomProperties' { 'inf:RemoteArtifactCustomProperty' { .... 'inf:Definition' { .... 'inf:CustomList' { '.... 'inf:Values'{ 'inf:RemoteCustomListValue'{ 'inf:CustomPropertyValueId'(value) } ... Fri, 17 Jan 2014 09:28:44 -05002014-01-17T09:30:37-05:00/Support/Forum/spirateam/issues-questions/804.aspxthreadId=2528kim vijle (kvij@idirect.net)task test caseLink test case to a task When I want to add an association to a task, I can only select task or incident. Although in the list filter it should be possible to link anything to a task. How do you do that? I mainly want to link test cases to a task. Thanks Mon, 08 Nov 2021 15:14:25 -05002021-11-10T09:54:37-05:00/Support/Forum/spirateam/issues-questions/2528.aspxthreadId=490David J (support1@inflectra.com)Custom Field in Soap Api V4 I have updated from SOAP service v3 to v4. I have custom fields and in api v3 i could say incident.Text01 = "abc" After updating my service reference to v4, Text01 is not available. How can I update this custom field using the soap api? Kind Regards, Dimitri Mon, 04 Feb 2013 13:19:29 -05002013-02-05T03:16:09-05:00/Support/Forum/spirateam/issues-questions/490.aspxthreadId=484Tonja Davis (tonja.davis@wizards.com)Is "Keep me logged in" supposed to work? My company uses hosted SpiraTeam, the most recent version as of 1/30/2013. When logging in I always check the "Keep me logged in" box. But when I try to do anything after maybe 20 minutes of inactivity, Spira asks me to login again. This is not my understanding of what "keep me logged in" means. Can you enlighten me about this feature? Wed, 30 Jan 2013 19:31:51 -05002013-03-25T14:38:03-04:00/Support/Forum/spirateam/issues-questions/484.aspxthreadId=487Doug Leary (doug.leary@wizards.com)How to search historyI'm wondering if there is a way to search for items by History. For example, to search for all Incidents that I resolved in the past month, regardless of their current owner or status. This would be a great reporting feature. Currently I keep a separate log of incidents I work on, because they become harder to find after I transfer ownership to someone else. Thu, 31 Jan 2013 19:00:52 -05002013-02-05T17:23:17-05:00/Support/Forum/spirateam/issues-questions/487.aspxthreadId=497David J (support1@inflectra.com)Updated Eclipse Juno Mylyn connector? I'm trying to install the Mylyn connector for Eclipse Juno, keep getting the following error: Cannot complete the install because one or more required items could not be found. Software being installed: SpiraTeam Feature 3.0.0.201205071237 (com.inflectra.spirateam.mylyn.feature.feature.group 3.0.0.201205071237) Missing requirement: com.inflectra.spirateam.mylyn.ui 3.0.0.201205071237 requires 'package org.eclipse.mylyn.internal.provisional.commons.ui 0.0.0' but it could not be found Cannot satisfy dependency: From: SpiraTeam Feature 3.0.0.201205071237 (com.inflectra.spirateam.mylyn.feature.feature.group 3.0.0.201205071237) To: com.inflectra.spirateam.mylyn.ui [3.0.0.201205071237] From the Eclipse website it looks like the package that it's looking for may have changed: org.eclipse.mylyn.internal.provisional.commons.core -> org.eclipse.mylyn.commons.core org.eclipse.mylyn.internal.provisional.commons.ui -> org.eclipse.mylyn.commons.ui -> org.eclipse.mylyn.commons.workbench -> org.eclipse.mylyn.commons.workbench.browser -> org.eclipse.mylyn.commons.workbench.editors -> org.eclipse.mylyn.commons.workbench.forms -> org.eclipse.mylyn.commons.workbench.search org.eclipse.mylyn.internal.provisional.commons.ui.actions -> org.eclipse.mylyn.commons.ui org.eclipse.mylyn.internal.provisional.commons.ui.commands -> org.eclipse.mylyn.commons.workbench.texteditor org.eclipse.mylyn.internal.provisional.commons.ui.dialogs -> org.eclipse.mylyn.commons.ui.dialogs org.eclipse.mylyn.internal.provisional.commons.ui.editor -> org.eclipse.mylyn.commons.workbench Is it possible to get an updated connector (or do you know if there's a way to install the old packages in Eclipse? Thu, 07 Feb 2013 15:50:59 -05002013-05-11T11:42:43-04:00/Support/Forum/spirateam/issues-questions/497.aspxthreadId=503Mike Onderdonk (mike.onderdonk@hmhco.com)What dialect of SQL does the custom reporting engine use?I'm able to create some basic SQL SELECT statements to access the reportable entities in SpiraTeam and use in custom reports, but was wondering what is the full range of commands supported? In other words is there support for character conversions, mathematical functions, etc.Mon, 11 Feb 2013 18:34:26 -05002013-02-11T20:56:06-05:00/Support/Forum/spirateam/issues-questions/503.aspxthreadId=507Kat A (support2@inflectra.com)Entity for Custom List ValuesHow do I get to the underlying value of a Custom Field that is data type List when creating a custom query/report?Thu, 14 Feb 2013 20:48:25 -05002016-01-25T19:17:05-05:00/Support/Forum/spirateam/issues-questions/507.aspxthreadId=505Riddhi Sharma (rsharma@skyscape.com)Spira Team Execution Status is updaed as Failed even the Test Passes Hello all, Background: We are using Command line engine as Automation engine in Remote Launch to run Cucumber Test Scripts. The problem is even after successful test case execution, for some cases the Execution Status in the SpiraTeam is updated to " Failed" Status, instead of "Pass". Whereas the Test Results show output results as success for the same test case. This is happening for a particular type of Test Cases which are meant to test Screen Validations/Error Messages. How to solve this problem? Tue, 12 Feb 2013 14:16:25 -05002013-02-13T09:05:24-05:00/Support/Forum/spirateam/issues-questions/505.aspxthreadId=610Praveen Sreenivasan (praveen.sreenivasan84@gmail.com)Importing Excel sheet (Test cases) data to Spira Hi, I am trying to import excel sheet (test cases) to Spira. I have filled in all the required fields in the excel sheet which i downloaded form inflectra. I am receiving added/updated 0 rows successfully. Why is not adding to Spira team under selected project? Thanks, Raji Fri, 07 Jun 2013 14:30:02 -04002013-11-13T14:19:43-05:00/Support/Forum/spirateam/issues-questions/610.aspxthreadId=515David J (support1@inflectra.com)System Error on "Planning" and other links Hi everyone, I've got the following error on the "Planning" and other links along with it. Can anybody help? System Error A system error has occurred... Please click on the 'My Page' link to return to the application Please contact support and provide the following details: Offending URL: __Page Source: Business Message: An error occurred while executing the command definition. See the inner exception for details. Stack trace: at APPLICATION.Business.ArtifactManager.ArtifactField_RetrieveForLists(Int32 projectId, Int32 userId, ArtifactTypeEnum artifactType) at APPLICATION.Web.PageLayout.CreateShowHideColumnsList(ArtifactTypeEnum artifactType) at APPLICATION.Web.Requirements.Page_Load(Object sender, EventArgs e) at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) at APPLICATION.Web.PageLayout.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) Fri, 22 Feb 2013 07:37:09 -05002013-02-22T17:10:32-05:00/Support/Forum/spirateam/issues-questions/515.aspxthreadId=523David J (support1@inflectra.com)Is There A Way to Add Fields to "My Assigned Tasks" Widget? I have a need to add a couple of columns to the "My Assigned Tasks" widget, because task name is not unique across our requirements. For example, we have a development task for each requirement, but in the assigned task list the developers see multiple "development" tasks. It would be nice to add the requirement number and/or name next to the task name.Fri, 01 Mar 2013 21:26:33 -05002013-03-06T14:01:11-05:00/Support/Forum/spirateam/issues-questions/523.aspxthreadId=530Gulshan Saini (gulshansain.i@gmail.com)Not able to access WSDL on test instance. I am trying to connect to SPIRA webservices through java but not able to access the WSDL on test instance. https://10.1.19.235/SpiraTest/Services/v3_0/ImportExport.svc?WSDL Hi If i see the demo on Inflectra it look like https://www.inflectra.com/SpiraDemo/Services/v3_0/ImportExport.svc?wsdl Where as on my test instance it gives error as displayed in following image http://postimage.org/image/o8jk0t5qf/ Kindly help me resolve issue, Please let me know if you need more information. Thanks Gulshan Mon, 11 Mar 2013 12:44:15 -04002013-03-14T12:40:12-04:00/Support/Forum/spirateam/issues-questions/530.aspxthreadId=538Peter Koevari (peterkoevari@hotmail.com)Requirements tree bug. Duplication of requirement trees Good morning, Just a quick side note before I get to this issue: You really need a forum SEARCH function, so that people can see if an issue has already been raised. Bug: Go to the requirements tree (ideally with plenty of requirements already inside), then click to show all levels. Now click to contract the root requirements, one at a time. Watch as there are many duplicates of all of your requirement trees, with the same requirement IDs appearing in the list. Version: In both Spirateam 3.1 and Spirateam 4.0. Duplicatable?: Yes Thu, 14 Mar 2013 22:54:56 -04002013-03-19T04:17:51-04:00/Support/Forum/spirateam/issues-questions/538.aspxthreadId=652David J (support1@inflectra.com)SOAP API examples Does anyone have any SOAP API example code which uploads a document to a SPIRATEAM project they could share?Tue, 23 Jul 2013 10:51:05 -04002013-07-23T20:38:59-04:00/Support/Forum/spirateam/issues-questions/652.aspxthreadId=1944Kevin Miller (kevin.miller@raf.com)number of email threads Hello, Our SpiraTeam uses a popular public email service send email by SMTP. Recently the company hosting this SMPT server announced they would no longer accept more than 3 simultaneous connections from a client. Judging by all the errors in the SpiraTeam logs, SpiraTeam uses more than 3 simultaneous threads to connect frequently. I cant find anything in the SpiraTeam configuration where the max number of email-sending threads can be set. Is there some way to set that more secretly? A registry key, or config file option? Thanks, Kevin Thu, 29 Nov 2018 22:07:00 -05002018-11-30T20:48:51-05:00/Support/Forum/spirateam/issues-questions/1944.aspxthreadId=579Rafael Baena (rafael.baena@sage.com)DataSyncService.exe 4.0.0.3 compiled in x86 Hi, all! I have updated to patch 011 and it replaced my old DataSyncService.exe compiled in x86. Please, How do I get the DataSyncService.exe in 4.0.0.3 and x86? Thank you in advance, Rafael Baena Tue, 07 May 2013 14:50:30 -04002013-05-07T20:07:47-04:00/Support/Forum/spirateam/issues-questions/579.aspxthreadId=582Rafael Baena (rafael.baena@sage.com)Suggestion: Could SpiraTeam search by ID in the field Search? Hi all! I like make a suggestion in order to improve SpiraTeam. When I write the name of a incident in the search field, SpiraTeam finds for me incidents that contains that string but if I write the incident ID, SpiraTeam doesn't show me the incident. I'd like look for by incident ID in the search field. Thank you, Rafael Baena Sage Mon, 13 May 2013 15:59:57 -04002013-05-14T06:27:33-04:00/Support/Forum/spirateam/issues-questions/582.aspxthreadId=604Rafael Baena (rafael.baena@sage.com)Some suggestions to SpiraTeam Hi, all: We have been working with for twice months and we are very happy but we miss some functionally that would make better to SpiraTeam: We have mapped SpiraTeam with TFS 2010 and we would like to show the column MsTfsDataSyncID in the Incidents and other grids. Other Bug Tracking Applications (eg: ClearQuest or TFS) allow filtering bugs with Team Queries. TFS Bug Tracking Integration doesnā€™t sync the attached files and links with others workitems. When we are running a Test Run, we can add a new bug but we cannot attach incidents that already exist. We have to end the execution and then we modify the test run. Regards, Rafael Baena Mon, 03 Jun 2013 09:07:20 -04002013-06-04T20:34:25-04:00/Support/Forum/spirateam/issues-questions/604.aspxthreadId=619Carina Kanig (carina.kanig@kuehne-nagel.com)More suggestions to SpiraTeam Hi all, We have new suggestions to SpiraTeam: It would be good to create a Test Case from a Bug. Tester adds a bug then he can write a Test Case in order to verify the bug TFSSync could sync attachments between SpiraTeam and TFS and viceversa. Thanks and regards, Rafael Baena Tue, 18 Jun 2013 15:38:29 -04002013-12-13T08:58:35-05:00/Support/Forum/spirateam/issues-questions/619.aspxthreadId=635David J (support1@inflectra.com)More suggestions to SpiraTeam Hi all! I am here again with more suggestions to SpiraTeam that my workmates have sent me. When you add an association to a bug (eg: Teststep) the frames that contains the list of Test Case or Test steps are very tight and users cannot read the titles of the items comfortable (the same happens when users associate TC to a Release or a Requirement). Could You make these frames more wide? Thanks and regards, Rafael Baena Fri, 05 Jul 2013 11:19:58 -04002013-07-08T20:18:06-04:00/Support/Forum/spirateam/issues-questions/635.aspxthreadId=664David J (support1@inflectra.com)Suggestion: Custom Tab in SpiraTeam Hi all, I'd like add a new suggestion. When we add a Custom Property to an WorkItem, SpiraTeam situate it in the Overview Tab. I'd like suggest that administrator could situate it in a Custom Tab. Best regards, Rafael Baena Thu, 01 Aug 2013 06:46:17 -04002013-08-01T17:55:26-04:00/Support/Forum/spirateam/issues-questions/664.aspxthreadId=736Rafael Baena (rafael.baena@sage.com)Test Case Execution Hi all! I read in forums that we cannot see a query with all Test Case Paused, is this correct? When will we have this feature? It's necessary for us. Thank you in advance and best regards, Rafael Baena Sage Wed, 16 Oct 2013 11:27:14 -04002013-10-16T13:55:28-04:00/Support/Forum/spirateam/issues-questions/736.aspxthreadId=738Rafael Baena (rafael.baena@sage.com)My Assigned Incidents Widgets Hi all! Is there any way in order to add the column Status in the "My Assigned Incidents" Widget? If not I'd like to suggest that users can choose the columns in the widgets. Thank you in advance, Rafael Baena Sage Thu, 17 Oct 2013 13:38:29 -04002013-10-17T15:22:07-04:00/Support/Forum/spirateam/issues-questions/738.aspxthreadId=745David J (support1@inflectra.com)Test Case: Test Case name printed in black and bold Hi Adam, I have a new suggestion from our testers team. They 'd like that the Test Case name were printed in black and bold in order to differentiate the Test Case of the folder more clearly. Thanks, Rafael Baena Sage Thu, 31 Oct 2013 14:24:55 -04002013-11-04T04:29:28-05:00/Support/Forum/spirateam/issues-questions/745.aspxthreadId=1059Kat A (support2@inflectra.com)Bug found in Test case page: If a test step is open when All test steps are checked and then click EditJust wanted to report a minor bug in SpiraTeam. Precondition: In Test case page. There exists a test case with several test steps. There exists a test step with two lines of text with carriage return between. Step: Select test step with two lines Click Edit. Check (select) all test steps by checking the top check box Click Edit Selected (Top Edit button) Result: HTML code is displayed for the last sentence in the the edit field of the test step that was open that edit field looses the text formatting tools. it is not possible to update any changes made in any steps. (BUG) Cancel is the option that gets you out of the state (within the test step box). Fri, 31 Oct 2014 08:52:36 -04002014-11-03T15:59:17-05:00/Support/Forum/spirateam/issues-questions/1059.aspxthreadId=575ZoltĆ”n Major (z.major@mortoff.hu)Cannot move test case into the last listed folder From some reason it's not possible to move an test case into the folder which is at the end of the list (see bellow). There must be a 2nd last folder at least. (e.g. "Test Environment" cannot be moved into "New Folder". I'm using Mozilla Firefox browser. Fri, 03 May 2013 12:00:25 -04002013-07-05T14:40:46-04:00/Support/Forum/spirateam/issues-questions/575.aspxthreadId=576David J (support1@inflectra.com)Called test is not shown properly within the test step If call test contains images (screenshots) within the expected result, they will be not shown at all. Example: TC A will be called in 1st step of the TC B - TC A: - TC B: Fri, 03 May 2013 13:35:41 -04002013-05-03T17:47:08-04:00/Support/Forum/spirateam/issues-questions/576.aspxthreadId=578Emir Kobilic (emir.kobilic@bucher-suter.ch)Date check for tasks does not apply for testing activitiesI would like to create a task like "Creating of test cases". By design is not possible to add task which is scheduled before the iteration release date. In the software development process is "due to date" for creating of test cases normally before of the iteration release date. Is there any possibility to deactivate this date check? Tue, 07 May 2013 14:34:21 -04002013-05-14T11:31:56-04:00/Support/Forum/spirateam/issues-questions/578.aspxthreadId=581David J (support1@inflectra.com)Jira user stories sync with SpiraTeam requirements Mon, 13 May 2013 06:38:22 -04002013-05-13T13:55:30-04:00/Support/Forum/spirateam/issues-questions/581.aspxthreadId=584Emir Kobilic (emir.kobilic@bucher-suter.ch)Recommendation regarding SQL Server Hi, 1. Which SQL Server version is recommended for using with SpiraTeam? SQLExpress or SQL Server 2008 2. Which file types are going to be stored in the DB? Thank you! Tue, 14 May 2013 11:24:05 -04002013-05-15T08:30:59-04:00/Support/Forum/spirateam/issues-questions/584.aspxthreadId=593Emir Kobilic (emir.kobilic@bucher-suter.ch)How can I change dafault FavIcon? I have replaced the standard Inflectra Favicon located in: "C:\Program Files (x86)\SpiraTeam\App_Themes\InflectraTheme" Sadly the old one is still active. Here are the properties of both FavIcons. The left one is our company FaviCon, the right one, default by Inflectra. Is there something more that needs to be concidered? Thu, 23 May 2013 14:46:49 -04002013-05-24T08:20:55-04:00/Support/Forum/spirateam/issues-questions/593.aspxthreadId=603Emir Kobilic (emir.kobilic@bucher-suter.ch)How to get a newest release on the top? Hi I've got imported 54 releases from JIRA to SpiraTeam. Now I see all of them in a ascending ordered view (screenshot). I would like to see them in descendig order. How or where is this to set? Thanks Fri, 31 May 2013 13:04:17 -04002013-06-04T07:14:52-04:00/Support/Forum/spirateam/issues-questions/603.aspxthreadId=750David J (support1@inflectra.com)Jira 6 jiraSpira Team with Jira 6.1 Hi Ma company is about to upgrade Jira 5.1 to 6.1. Does the newest Jira Plugin supports 6.1 version? Thanks Regards Wed, 06 Nov 2013 15:51:10 -05002013-11-26T15:18:37-05:00/Support/Forum/spirateam/issues-questions/750.aspxthreadId=577Eugene Callegari (eugene.callegari@hpe.com)Are there plans for sub-tasks? Right now we have tasks such as Create Automation Tests on a requirement. When those automation tests are reviewed it would be nice to create sub tasks where the time rolled up to the main task. For example I could create a sub-task that says on automated test 1 please enter comments for reporting. But when I run reporting I could still see overall how much time the whole task of automating that requirement took for time. Even better would be: REQ1: Master Task: Automate Tests (time total) Sub Task1: AutomatedTestName1(time per test rollup) Sub Sub Task(of task1): Notes on automated test two that need to be fixed. Sub Sub Task(of task 1): Another note on automated test two that needs to change. Sub Task2: AutomatedTestName2 Sub Sub Task (of task 2): Notes on automated test2 that need to be fixed. Fri, 03 May 2013 15:59:44 -04002023-04-11T08:24:51-04:00/Support/Forum/spirateam/issues-questions/577.aspxthreadId=590David J (support1@inflectra.com)Release Summary Report Seems InaccurateI ran a release summary report and under our week one iteration it says that there are 0% of the tasks not started. However I go into a requirement that is associated to that iteration and there are many tasks that say not started.Wed, 22 May 2013 16:47:14 -04002013-05-23T13:43:17-04:00/Support/Forum/spirateam/issues-questions/590.aspxthreadId=711David J (support1@inflectra.com)Consideration for Task Types in the future For SpiraTeam we have a bunch of tasks associated to a requirement. Some could be development, some could be testing. For the testing tasks I would like to be able to assign different types to the task. For example we could have the following tasks: * Test planning * Automated test case creation * Automated test case review * Spira Completion Review etc.. Those are all tasks that have to be complete to have the requirement status be "Complete" That works fine now, because once they are all complete the requirement shows complete. However, consider all the other tasks that need to get finished but that we don't consider to have to be done before the release of the product. See below examples: * Testing Code Update to include a different kind of reporting (has nothing to do with functionality testing just cleaner code). * Writing internal training documentation on this requirement. (often doesn't get finished until after the release of the project, but should be tracked to this requirement for overall time we spent on it) In reality we have many tasks that span mostly the testing cleaning up code from things we learned over the project like updated methods, updating reporting etc. It could be 5+ tasks per requirement. What I want to be able to do is have a list of task types and designate which types are calculated with the requirement as they currently are (i.e. which ones have to be finished before the requirement auto flips to complete), and which ones I don't want to hold up the process of completing the requirement as they are not mission critical. Then be able to assign tasks to those task types. For example if the tasks that were marked as mission critical were all complete, but say the writing training one wasn't (which had a type of not mission critical) then the requirement would say complete 100%. The non mission critical wouldn't update the reporting for % complete, but would still be included in hours spent on the requirement. IN ADDITION what I would like to use these task types for is to provide helpful rollup reporting. For example for the following tasks: * Test planning 100% (Assigned to the Test Planning Task Type) * Automated test case creation 95% (Assigned to the Automated Test Case Creation Task Type) * Automated test case review TC1 50% (Assigned to the Automated Test Case Review Task Type) * Automated test case review TC2 25% (Assigned to the Automated Test Case Review Task Type) * Automated test case review TC3 75% (Assigned to the Automated Test Case Review Task Type) I want a report that is one line per requirement that looks like REQ #, REQ Name, Task Type 1: Test Planning, Task Type 2: Automated Test Case Creation , Task Type 3: Automated Test Case Review 1234 Testing stuff 100% 95% 50% (which is an average of all automated test case reviews for that req. I realize I could add a task type as a custom property, however that doesn't help with the rollup on the requirement being completed only when all tasks are completed along with the % complete. I would also have to develop custom reporting which I am not certain I can do exactly as I have above as a rollup average without putting it into excel everyday and redoing formulas. This isn't time efficient. All the info is in the software so we should be able to quickly get it out in a nicely formatted report without messing with excel. Please let me know if you have any questions. Thu, 12 Sep 2013 19:30:08 -04002013-09-13T17:33:34-04:00/Support/Forum/spirateam/issues-questions/711.aspxthreadId=785Dennis Weisgram (dmweisgram@aol.com)parameters globalGlobal Parameters For each test case, you can have parameters, but as far as I can tell they have to be redefined for every test case. There is no global parameter list to pull from? If anyone knows of a way to have a global parameter list, please let me know. Basically an example of this would be that I need to insert entityID's or URL's etc. into multiple test cases. If those ID's change or those URL's change (which does happen) then all test cases have to be edited one by one, and for that matter they had to be set up one by one. Where if there was a global parameter list I could create a Development URL or an EntityID at that level, and if it was changed, it would then be changed in all of the tests appropriately. Fri, 13 Dec 2013 16:03:03 -05002014-09-04T21:41:48-04:00/Support/Forum/spirateam/issues-questions/785.aspxthreadId=583David J (support1@inflectra.com)Export from MS Word puts Test Case Active Status to "No" I have just satrted using SpiraTeam and I am investingating using Word to write our test cases and them export them to Spira. When I import test, sometimes they all show as Active = "Yes" and sometimes a portion of them show as Actice = "No". It looks like I can mass edit the tests after import, but I was hoping there was something I might be doing wrong in the template that I could fix to avoid the problem all together. Mon, 13 May 2013 20:44:38 -04002013-05-14T14:47:42-04:00/Support/Forum/spirateam/issues-questions/583.aspxthreadId=586Anand s (anand.mck@gmail.com)Jenkins Plugin Fails To Connect Whenever I try to test the connection from Jenkins(latest version) to SpiraTeam v3.2, I get an error: Here's the error: Error connecting to SpiraTeam: Error sending results to SpiraTest server (Failed to access the WSDL at: http://myserver.com/SpiraTeam/Services/v3_0/ImportExport.svc?WSDL. It failed with: Got http:// myserver .com/SpiraTeam/Services/v3_0/ImportExport.svc?WSDL while opening stream from http:// myserver .com/SpiraTeam/Services/v3_0/ImportExport.svc?WSDL.) If I point my browser to http://myserver.com/SpiraTeam/Services/v3_0/ImportExport.svc?WSDL the WSDL displays successfully in the browser. Any suggestions? Wed, 15 May 2013 13:17:19 -04002014-04-14T11:36:22-04:00/Support/Forum/spirateam/issues-questions/586.aspxthreadId=607Kat A (support2@inflectra.com)Jenkins Data Not Uploading To SpiraTeam I have successfully configured Jenkins to talk to SpiraTeam by using the following information. https://www.inflectra.com/Documents/SpiraTestPlanTeam-Build-Server-Integration-Guide.pdf I have confirmed I can successfully connect to the release version in SpiraTeam for the Jenkins Build Job. Whenever I kick off another build in Jenkins, the build history is never sent to SpiraTeam. Is the documentation above old or incorrect? Is there a log file that shows what happening in the SpiraTeam plugin? Wed, 05 Jun 2013 00:22:22 -04002019-01-10T17:26:05-05:00/Support/Forum/spirateam/issues-questions/607.aspxthreadId=591Gerrit Leder (gerrit.leder@e-navik.com)Forum working properly? Is your Forum working properly? I had to recover a new password two times. Now I can log in again, but my posts from yesterday have vanished... I will start a new post! Gerrit Thu, 23 May 2013 07:30:31 -04002013-05-23T14:22:24-04:00/Support/Forum/spirateam/issues-questions/591.aspxthreadId=595Jorge Pino Garcia (jpino@apkern.ch)Error SpiraTeam Data Sync Service with first Synchronisation from JIRA 5 Hello Guys, i have followed the "External Bug Tracking Integration Guide" to create a setup with Synchronisation between newest Release of SpiraTeam and JIRA 5. When i start the Service on the Windows Server i get following Error displayed multiple times in the Windows Event Viewer: The first line of the message says "not authorized to create a Release" in German. Why does this happen and how can i solve this problem? At least i can see 6 Tickets Error Inserting/Updating JIRA Issue in SpiraTeam: Nicht berechtigt Release zu erstellen Server stack trace: bei System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc) bei System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout) bei System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) bei System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message) Exception rethrown at [0]: bei System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) bei System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) bei Inflectra.SpiraTest.PlugIns.Jira5DataSync.SpiraImportExport.IImportExport.Release_Create(RemoteRelease remoteRelease, Nullable`1 parentReleaseId) bei Inflectra.SpiraTest.PlugIns.Jira5DataSync.DataSync.ProcessJiraIssueAsIncident(Int32 projectId, ImportExportClient spiraImportExport, JiraIssue jiraIssue, List`1 newIncidentMappings, List`1 newReleaseMappings, List`1 oldReleaseMappings, Dictionary`2 customPropertyMappingList, Dictionary`2 customPropertyValueMappingList, RemoteCustomProperty[] incidentCustomProperties, RemoteDataMapping[] incidentMappings, String jiraProject, JiraManager jiraManager, String productName, RemoteDataMapping[] severityMappings, RemoteDataMapping[] priorityMappings, RemoteDataMapping[] statusMappings, RemoteDataMapping[] typeMappings, RemoteDataMapping[] userMappings, RemoteDataMapping[] releaseMappings) Thanks, Jorge Fri, 24 May 2013 09:21:02 -04002013-05-28T07:14:22-04:00/Support/Forum/spirateam/issues-questions/595.aspxthreadId=601David J (support1@inflectra.com)Using the SOAP API and pulling by custom property Hello, Is it possible, using Incident_Retrieve in the SOAP API, to pull by a custom property in the filter? Specifically, I have a custom property named "Client" and I want to pull all of them that have a certain value. Is this possible? Does using it like any other property work? (ie just do Client as the propertyname?) Thank you. Thu, 30 May 2013 13:18:33 -04002013-05-30T15:46:24-04:00/Support/Forum/spirateam/issues-questions/601.aspxthreadId=630David J (support1@inflectra.com)How to generate a report showing all, or selected resources across all or specific projects. Hi, I see somebody else asked this question before and Adam replied to it but I still need more help because I'm afraid I do not know the database table names, entities, etc. and it seems that I may need to add more fields to the report section to be able to get the results I'm ambitioning. My Idea is to see how many projects are assign to a specific person based on a release and progress. Is there a way to choose different progress status at the same time from the progress drop-down list? and also is there a way to add customized options to the progress drop-down list? Here is the answer Adam provided to the other customer. " 1) You can create a custom report (in Administration > Edit Reports) and add a custom section. In that custom section add a query against the R_ ProjectReleaseResources entity and that will let you report on resources." Thanks! Lina Betancourth Tue, 02 Jul 2013 14:07:23 -04002013-07-03T16:00:37-04:00/Support/Forum/spirateam/issues-questions/630.aspxthreadId=662David J (support1@inflectra.com)Custom Properties and Custom Lists - export/import via Excel? Since custom properties and custom lists are not shared between projects, is there a way to export/import them from one project to another. Is the ONLY way to setup custom properties/lists for existing projects thru the Admin:Custom Properties? We can update the default project template for future projects when they are created. But we have many existing projects, and want a new global custom list property we want available for all projects on the Test Case artifact. Thank you. KC Wed, 31 Jul 2013 17:58:23 -04002013-08-01T17:56:38-04:00/Support/Forum/spirateam/issues-questions/662.aspxthreadId=836Inflectra Sarah (donotreply6@kronodesk.net)autocomplete dropdownIs there a way to select the option from the autocomplete drop down list using the keyboard? Is there a way to select the option from the autocomplete drop down list using the keyboard? ie If I type into a drop down 'bat' and it suggests "batman" in the autocomplete popup is there a way to select the value suggested using your keyboard? Or am I doomed to use the mouse? Mon, 17 Feb 2014 15:35:45 -05002014-02-18T03:25:55-05:00/Support/Forum/spirateam/issues-questions/836.aspxthreadId=861Jim R (donotreply5@kronodesk.net)LDAP User authentication problems Hello, I have setup the LDAP authentication in SpiraTeam. Everything appears to work except for one user. This user actually has difficulty logging into other applications that use the same LDAP authentication feature (Jira). One of the other Jira admins solved the issue in Jira by removing one of the parameters ("OU=YPG" - YPG being our company name). It appears that there are two directories containing users and this user (in this directory) causes issues. Is there any known issues with LDAP authentication? Is there a generic configuration for setting up LDAP that would maybe cater to this issue? Sorry. I know this is rather vague. I can answer your questions as best as I can. Jason Mon, 17 Mar 2014 19:05:55 -04002014-03-21T14:49:01-04:00/Support/Forum/spirateam/issues-questions/861.aspxthreadId=648David J (support1@inflectra.com)Adding custom field which allows multi-selection Is it possible to add a custom field which would add multi-selection of users to that field? For instance there is an owner field and we would also like to add a particpants field to identify who is working on what. Without manually adding each and every individual to a custom list, how can we do this? Thu, 18 Jul 2013 17:01:57 -04002013-07-19T18:57:43-04:00/Support/Forum/spirateam/issues-questions/648.aspxthreadId=717David J (support1@inflectra.com)You need to choose a Version Number that's not already been used.Iterations which had been set with a release of 0.3, 0.4, 0.5, etc... were deleted. When I go back to create a new iteration and then attempt to use 0.3, 0.4 or 0.5 I receive the error noted in the subject line as well as below. You need to choose a Version Number that's not already been used. This release no longer exists and therefore I'm not sure why the tool is holding on to that reference as though it does. How can I set the release number accordingly, to align with our release naming convention? Wed, 18 Sep 2013 15:30:02 -04002013-09-19T13:44:18-04:00/Support/Forum/spirateam/issues-questions/717.aspxthreadId=723Brian Kratsch (brian.kratsch@tolko.com)Next release? When is this slated? Last I heard was middle of September which has come and gone... Thu, 03 Oct 2013 15:50:40 -04002014-01-31T21:08:40-05:00/Support/Forum/spirateam/issues-questions/723.aspxthreadId=1127Jim R (donotreply5@kronodesk.net)build soap api4.2 SOAP API access to reporting I would like to automate portions of our build process and am curious if 4.2 has access via the SOAP API to the reporting area...? Tue, 13 Jan 2015 00:07:37 -05002015-01-13T17:37:03-05:00/Support/Forum/spirateam/issues-questions/1127.aspxthreadId=659Jon Freed (jfreed@edmap.com)Traceability of requirements to architecture Hi there We got the new requirement to assure traceability from requirements to the architecture documentation. Thus we have to be able to trace a possible impact of new or changing requirements on the architecture of our product. After archtiecture has been changed we need to find all tests of the affected requirements. The architecture is described in a word document as well as in the visual paradigm tool. A possible approach I've found is to add a custom field with the all components of the archtitecture. Not very simple to handle but OK. Has anybody implemented something similar? Are there other solutions to handle traceablility? The following Problem would be to select all test cases that apply to requirements of a specific architecture component. Is there a way to build a test set based on a filter setup in the requirement view? Thanks for you opinions and help. Best regards Christof Tue, 30 Jul 2013 11:23:00 -04002014-08-20T14:58:05-04:00/Support/Forum/spirateam/issues-questions/659.aspxthreadId=669Paulo A Guerra (asterio@acm.org)Requirements Coverage per Release I have a project with two releases: R1 and R2. Both releases have the same requirements. However, if I link a requirement to release R1 it does not appear on the "Requirements Coverage" graph of R2, and vice-versa. If I do not link the requirement with neither release it does not appear on any of these two graphs. How can I tell SpiraTest that my requirements applies to all (or a set of) releases ? Thanks for your help. Tue, 06 Aug 2013 18:06:57 -04002013-08-06T19:47:16-04:00/Support/Forum/spirateam/issues-questions/669.aspxthreadId=671David J (support1@inflectra.com)How to retain text / cell formatting after importing from Excel to SpiraTeamThe readability of test cases and test steps reduces too much after importing a from excel to spirateam. For example, A cell in excel has : Read the status of following parameter from device : 1. Device Status - TRUE 2. Communication Status - TRUE The above three lines are imported without the formatting details, such as, BOLD text and line spacing. The same is applicable for underline, italics, numbers. Thu, 08 Aug 2013 09:23:22 -04002013-08-09T05:57:25-04:00/Support/Forum/spirateam/issues-questions/671.aspxthreadId=714Stephan I Luik (stephan.luik@ascom.com)Rich Text Fields and Reports displaying HTML tags HTML Tags are printed in the Reports when using a custom Rich Text field for incidents. Is there a way to to print these reports so formatting is preserved or the tags aren't printed? I can't find a good way to utilize the formatting that is necessary and to print the way it looks on the screen. Fri, 13 Sep 2013 18:48:19 -04002024-02-12T16:19:22-05:00/Support/Forum/spirateam/issues-questions/714.aspxthreadId=760David Bentham (david.bentham@se.consafelogistics.com)Source Code Revision and Associations/Releases Are SpiraTeam Artifact Associations with source code kept in the SpiraTeam Database? or is this dynamic information generaated with the Source Code Integration and tokens in the comments. I am looking to report or create a sql query to find all the source code revisions tied to a release (requirements, incidents). Through the SpiraTeam application you can only drill down to source revisions by one artifact at a time. I know there is a gray area of when you should be using the SpiraTeam vs. Source Code system to perform this task. But it would provide a good way to reconcile all the Source code that should be deployed. Note: Currently using SVN Thu, 14 Nov 2013 19:13:52 -05002013-12-10T09:09:07-05:00/Support/Forum/spirateam/issues-questions/760.aspxthreadId=864Doug . (doug.gee@rsac.com)4.1 - Requirements Filters - How to undo "Focus on"? How do I undo "Focus On" in the requirements module? Tools -> Focus On But can't find a way to undo it. Thu, 20 Mar 2014 03:48:27 -04002014-03-20T04:04:44-04:00/Support/Forum/spirateam/issues-questions/864.aspxthreadId=1485Jim R (donotreply5@kronodesk.net)SpiraTeam v5.0.0.4 and MS TFS Source Control SpiraTeam User forum, Have any users successfully migrated to SpiraTeam v5.0.0.4 and running integration to TFS Source Control? I am running v4.2.0.05 in production and successfully integrating with MS TFS Source Control. In my Development environment I installed SpiraTeam v5.0.0.4 and can't integrate to TFS Source Control, using the same paths and configuration but receiving an authentication error message. I just want to see if any SpiraTeam users have successfully migrated to v5.0.0.4 and integration to TFS Source Control still working. Thanks...Doug Fri, 24 Jun 2016 22:33:44 -04002016-07-08T15:29:18-04:00/Support/Forum/spirateam/issues-questions/1485.aspxthreadId=686David J (support1@inflectra.com)Find and ReplaceWe have thousands of test cases and test steps with menu names that will be changing in an upcoming release. Is there a way that multiple test cases and test steps can be updated other than manually? Like a find and replace? Thu, 22 Aug 2013 15:09:53 -04002013-08-23T19:44:20-04:00/Support/Forum/spirateam/issues-questions/686.aspxthreadId=700sankhopriya saha (sankhopriya.saha@jetmobile.com)Unable to add comments for a requirement which has been imported from another project Hi Support, I have exported few requirement from Project A to Project B. The comments for those requirements are not imported. Also, I am unable to add any new comment in the imported requirement in Project B. The "Comments" section is displayed, but the text box to insert comment is not present. Regards Sankhopriya Mon, 02 Sep 2013 10:42:03 -04002013-09-04T03:21:50-04:00/Support/Forum/spirateam/issues-questions/700.aspxthreadId=701Sally J Maloney (sally.maloney@baesystemsdetica.com)Exporting Spira Test Cases to HP Quality CenterI am working with a client the uses HP QC and we need to share our test cases. They have sent me their format for importing into HP QC, but I cannot find any way of creating the file from Spira in the correct format. Is there a way to do this? Thank you!! Tue, 03 Sep 2013 16:17:22 -04002013-09-30T14:44:10-04:00/Support/Forum/spirateam/issues-questions/701.aspxthreadId=348David J (support1@inflectra.com)Notification event for a new projectIs there a way to create a notification event for when a new project is added? Thanks.Fri, 17 Aug 2012 14:43:48 -04002012-08-17T21:45:07-04:00/Support/Forum/spirateam/issues-questions/348.aspxthreadId=821vickie nurre (vickie.nurre@groupo.com)With SpiraTeam 4.0, having an issue with new test set in which test cases are not listed in Add Tests We have two projects in SpiraTeam for which we do not get the list of test cases listed under Add Tests when inserting a test set. Nothing is different to these test cases for these two projects from other test cases for other projects that we can tell. Need to know what we need to do to get the list of test cases for test sets. Thanks.Mon, 10 Feb 2014 18:29:04 -05002014-02-13T15:16:54-05:00/Support/Forum/spirateam/issues-questions/821.aspxthreadId=713Holger Volz (holger.volz@proalpha.de)Create Projects and assign users to projects with SOAP Hello, we would like to create projects and to assign users to these projects by using the SOAP-webservice. While creating projects seems to be quite easy, we do not know how to add users with a specific role to a project. Since we have to manage many projects with many users it will be a big benefit for us, if we could use a Template-Excel-Sheet containing the users and roles and create the needed assignments automatically via SOAP. Is there a way to do so by using the webservice or is the only way at the moment to assign the users manually to a given project? Thank you for your reply. Best Regards, Holger Fri, 13 Sep 2013 08:50:39 -04002013-09-16T08:30:30-04:00/Support/Forum/spirateam/issues-questions/713.aspxthreadId=1598David J (support1@inflectra.com)Spira Test - How about a Current Operations status window on Inflectras homepage We're not able to access Spira Test, and have reported this to the Support team. Last time Spira Test failed, we were not told, as Inflectra only (at the time) used Twitter to announce the break-down. But we don't use Twitter, so it would be nice to see status in the place, where we would expect it. /Lene Test Manager, Tryg Forsikring, Denmark Mon, 09 Jan 2017 12:02:33 -05002017-01-09T16:27:52-05:00/Support/Forum/spirateam/issues-questions/1598.aspxthreadId=1744David J (support1@inflectra.com)agile accept criteriaAgile projects need enhancement in SpiraTest Hi Were swiftly moving towards doing agile projects all the time. This presents a number of problems with SpiraTest. There is no accomodation af the requirement-artefacts used in Agile processes - even the requirement type User Story doesnt have a field for accept criteria. Likewise, the test case or test step should hold the accept criteria. And the automatic creation of test cases from tab Test Case coverage in Requirement should map the accept criteria from the user story to the new test case or the expected result in the first test step. What do others do? Regards, Lene Bergqvist, Tryg insurance, Denmark Thu, 21 Sep 2017 11:58:01 -04002017-09-21T21:12:28-04:00/Support/Forum/spirateam/issues-questions/1744.aspxthreadId=718Thomas Toth (fsh-spirateam@serco-ap.com.au)Reporting querry - Select incidents by user's department Hi, I'm trying to build a querry which will extract all incidents for a project which were raised by members of the same department. I was able to create some of the pieces of the querry (see below) but I am not able to put them together into a single querry so that I get the report I'm after. Anyone able to provide some help with this? select value R from SpiraTestEntities.R_Incidents as R where R.PROJECT_ID = ${ProjectId} select value R from SpiraTestEntities.R_Incidents as R where R.OWNER_ID = 'Tom' select R.USER_ID from SpiraTestEntities.R_Users as R where R.DEPARTMENT= 'ICT' I am able to select the incidents by user and the users which are part of the ICT department, however I don't know how to combine it all together. Thanks for any help. Fri, 20 Sep 2013 02:04:21 -04002013-10-03T06:09:59-04:00/Support/Forum/spirateam/issues-questions/718.aspxthreadId=719Jon Freed (jfreed@edmap.com)Custom Report Builder Question I have the following query: select REL.Version_Number, REQ.Requirement_ID, REQ.Name as Req_Name, T.Task_ID, T.Name as Task_Name, T.Task_Status_Name from SpiraTestEntities.R_Releases as REL left outer join SpiraTestEntities.R_Requirements as REQ on REL.Project_ID = REQ.Project_ID and REL.Release_ID = REQ.Release_ID and REQ.Is_Deleted=false left outer join SpiraTestEntities.R_Tasks as T on REL.Project_ID = T.Project_ID and REL.Release_ID = T.Release_ID and REQ.Requirement_ID = T.Requirement_ID where REL.PROJECT_ID = ${ProjectId} order by REL.Release_ID, T.Task_Status_ID and I'm trying to build the template for the site to display the data like so: Version_Number Requirement_ID Req_Name Task_ID Task_Name Task_Status_Name 1.0.0.0 1.1.0.0 403 Build Something 20 Do Task 1 Completed 22 Do Task 2 Accepted 23 Do Task 3 Rejected Is there an easy way to build a template for this? The template I currently have is: Version_Number Requirement_ID Req_Name Task_ID Task_Name Task_Status_Name Fri, 20 Sep 2013 17:35:36 -04002014-08-20T14:25:13-04:00/Support/Forum/spirateam/issues-questions/719.aspxthreadId=722Julien DELVOYE (jdelvoye@banque-accord.com)SQL queries for summary incidents Hi, I would like extract some data for incidents summaries using the SQL queries. But I don't know the name of tables for to do this. Someone can I help me? Thank you Thu, 26 Sep 2013 17:54:28 -04002014-02-18T13:50:48-05:00/Support/Forum/spirateam/issues-questions/722.aspxthreadId=751John Lunde Flennmark (john.lundeflenmark@se.consafelogistics.com)Change execution time to seconds instead of hours Hello! We use SpiraTeam to log the test results of our automated test suite. The average test case takes around 20 to 80 seconds to execute. Is there a way to change the execution time from hours to seconds? For us, seeing that the test case took 0.01 hours to execute, is not helpful. BR John Lunde Flennmark Consafe Logistics Thu, 07 Nov 2013 13:24:16 -05002013-11-08T09:13:25-05:00/Support/Forum/spirateam/issues-questions/751.aspxthreadId=753David J (support1@inflectra.com)Updating a custom field remotely Hello! I have created a custom field on my Test Runs. Is there a way of updating this field remotely? I need to update this field when I am reporting the test result. I can not seem to find a suitable web service, but someone might be able to assist me. BR John Lunde Flennmark Consafe Logistics Fri, 08 Nov 2013 14:20:08 -05002013-11-12T15:32:13-05:00/Support/Forum/spirateam/issues-questions/753.aspxthreadId=784David J (support1@inflectra.com)wsdl soapWSDL outdated? Hello! I have a problem with recieving a list of Test cases from a specified TestSetId. When I run the TestCase_RetriveByTestSetId web service I get an error. The current WSDL referres to a schema that does not longer exist (http://schemas.microsoft.com/2003/10/Serialization/Arrays). I use the v4.0 WSDL. Any suggestions on how to solve this? BR John Lunde Flennmark Consafe Logistics Fri, 13 Dec 2013 12:15:28 -05002013-12-13T14:57:42-05:00/Support/Forum/spirateam/issues-questions/784.aspxthreadId=789John Lunde Flennmark (john.lundeflenmark@se.consafelogistics.com)Web service to add an attachment to a Test runHi, I have done my best, but I cannot seem to find an appropriate web service to add an attachment to a Test run. We would like to, remotely, be able to attach a screenshot to a test run, if the automated test case fails. Is this possible? And if so, which web service is the appropriate one? If it is not possible, I would like to add this feature to a wish list. BR John Lunde Flennmark Consafe Logistics Wed, 18 Dec 2013 08:02:06 -05002013-12-18T10:25:11-05:00/Support/Forum/spirateam/issues-questions/789.aspxthreadId=851Inflectra Sarah (donotreply6@kronodesk.net)Automatic status on test set Hello, We are running an automated test suite where we have a Spira Team addin, which reports the status of each of the test cases after the execution is complete. Our solution uses the web services to report the test case statuses; TestRun_RecordAutomated2 more specifically. But once the full automation suite has been completed, we want the status of the test set (where the test cases are located) to change appropriately. How is this done? Right now, all of the test cases have their statuses filled out, but nothing happens with the Test Set status when the execution is complete. If possible it would also be nice to be able to set the Test Set status to "In progress" when Jenkins starts the test set. We are executing the test cases from an automated environment, triggered by Jenkins. So no direct manipulation from Spira Team, other than that Jenkins is asking which Test Set is to be run. Our test cases is programmed in C#. Kind regards, John Lunde Flennmark Consafe Logistics Mon, 03 Mar 2014 14:02:13 -05002014-03-06T16:34:13-05:00/Support/Forum/spirateam/issues-questions/851.aspxthreadId=1030Jim R (donotreply5@kronodesk.net)Data Driven manual testing Hello! I was wondering if SpiraTeam offers any possibilities for Data Driven manual testing. With other test management tools I have been able to include a sheet with different settings allowing me to create one "base" test case, but have multiple versions with different environment settings. Is there a possibility for this in SpiraTeam? Kind regards John Lunde Flennmark Consafe Logistics Fri, 10 Oct 2014 06:37:44 -04002014-10-13T15:43:17-04:00/Support/Forum/spirateam/issues-questions/1030.aspxthreadId=747David J (support1@inflectra.com)cut pasteCut & Paste requirements between projectsWe have two closely related projects, and I would like to move a requirement that was associated with project A to project B. I tried using the Cut & Paste feature with the following steps: Opened Project A Checked (selected) the requirement Selected Cut from the Edit menu Switched to Project B Selected Paste from the Edit menu This produced the error, "The clipboard is currently empty!" Is there another way that I can perform this task? Mon, 04 Nov 2013 18:23:12 -05002013-11-04T18:47:35-05:00/Support/Forum/spirateam/issues-questions/747.aspxthreadId=773Administration REWE digital Testing Platform (systems-tiht-testtool@rewe-group.com)Email NotificationsEmail Notifications on new comment I read in this post that I should be able to get Email notifications when a comment is added to an artifact in the 4.0 version of SpiraTeam. I have not been able to get this feature to work. I created a new Event Notification with the following properties: Event Name: "Tasks: Comments" Artifact Type: Task On Creation? No Active? Yes Subject Line: ${Product} - A comment has been added to Task ${ID#} Artifact Fields: "Comments" checked User / Project Role Artifact Opener or Creator: Checked Artifact Owner: Checked Project Roles: All Unchecked Please let me know if I'm doing anything wrong Mon, 02 Dec 2013 18:36:20 -05002015-10-26T14:28:46-04:00/Support/Forum/spirateam/issues-questions/773.aspxthreadId=728David J (support1@inflectra.com)Size and number limitation for attachments to a Test Case Version 3.2 I am just wondering if there is an attachment size limit for Spirateam and if there is a limit on the number of attachments that can be added to 1 test case. Tue, 08 Oct 2013 14:36:53 -04002013-10-08T14:39:56-04:00/Support/Forum/spirateam/issues-questions/728.aspxthreadId=732joe pfeffer (jpfeffer@gisinc.com)Delete a User? This thread says 'no'. Well...it specifically says to change the Active property OR delete directly from the table - but that's not recommended. Why? Unhandled constraint violations? Something else? Also, what if I'm using the hosted solution - no access to the table. What then? What's the latest on how to delete a user? Thanks! joe Thu, 10 Oct 2013 06:02:34 -04002013-10-10T06:03:09-04:00/Support/Forum/spirateam/issues-questions/732.aspxthreadId=741David J (support1@inflectra.com)Remote API What is better solution to import requirement from external system: SpiraTeam SDK or maybe SOA services https://www.inflectra.com/SpiraDemo3/Services/v4_0/ImportExport.aspx Sun, 20 Oct 2013 21:20:34 -04002013-10-21T01:33:57-04:00/Support/Forum/spirateam/issues-questions/741.aspxthreadId=740Vanessa Smith (vanessa.smith@flhosp.org)Exporting partial Test Cases from SpiraTeam to Excel Hi, it seems as though whenever I try and export Test Cases to excel from SpiraTeam, every single TestCase is brought down from the entire project. Is there any way I can set it to just export Test Cases from a specific folders or Test Set? Sat, 19 Oct 2013 13:53:09 -04002013-11-05T17:45:37-05:00/Support/Forum/spirateam/issues-questions/740.aspxthreadId=412David J (support1@inflectra.com)Sub component's versions Hi, Could you please confirm following: It is impossible to manage different components inside one project. F.e. project contains 2 subcomponents, back-end and front-end. They are built separately, but working together as system. I want to track development and testing statuses of both components inside one project. Also I want to check build status for every component. As for now I see some limitations: - Releases are numbered consequentially, even they have different names. So there is common numbering space for releases inside one project. - Jenkins can be linked to the project, not to the release. So I can link one component only to one project. - Dashboard displays status for project, not for project groups. This means that even when we will use "one component - one project" partitioning it will be difficult to manage the whole solution without switching between different dashboards. Agree that this is huge overhead. Thanks. Thu, 01 Nov 2012 10:07:58 -04002012-11-05T16:15:42-05:00/Support/Forum/spirateam/issues-questions/412.aspxthreadId=749David J (support1@inflectra.com)Integration using spira team with remotelaunch with testcomplete Hi, I have integrated Spira team with testcomplete sucessfully using remote launch.when i am running a test set in Spira team, It creates a the Remotelaunch.tst and it polled in the remote launch and the test set is running successfully. Now the issue is during the scheduling of the test set. I have scheduled a test set in the future in the Spira team. It is not force polled in Remote launch. Please let me know how can we proceed furthre. Wed, 06 Nov 2013 07:04:24 -05002013-11-06T17:41:00-05:00/Support/Forum/spirateam/issues-questions/749.aspxthreadId=755Praveen Sreenivasan (praveen.sreenivasan84@gmail.com)EAEA v10 with Spira Team 4.0 Hello I am trying to integrate our latest upgrade to EA v10 with Spira Team 4.0 but the integration just doesn't seem to work. The importer completes successfully but when I login to Spira Team, there are no new artifacts. Strangely, as soon as the importer used to complete on previous versions, the artifact in EA had a tagged value with the Spira Test identifier but this is not the case with the latest versions. I have tried this before on EA v8 with Spira Test 3.2 and it worked fine then. Has anyone tried this recently? Thanks. Wed, 13 Nov 2013 14:51:53 -05002013-11-19T13:14:52-05:00/Support/Forum/spirateam/issues-questions/755.aspxthreadId=780Bozo Norbert (Bozo.Norbert@t-systems.hu)Incident Test Run StepsNew incident created has "Test Run" steps in Description Hello I have just noticed that some of the incidents which my project user created in Spira Team, the Description section was pre-populated with "Test Run Steps" in addition to "Description", "Actual Result" and "Expected Result". I dont see this behavior on every incident though and puzzled as to why this may be happening? The "Test Run Steps" is creating a lot of problems when it comes to reporting as we dont want to include them as part of the incident and hence, users are having to manually delete them before running the report. This is especially daunting when there are 50 or more steps to delete from this section. Please let me know if anyone has come across this before or I am missing something here. Thanks for your help. Tue, 10 Dec 2013 17:06:39 -05002017-09-07T12:35:38-04:00/Support/Forum/spirateam/issues-questions/780.aspxthreadId=788Praveen Sreenivasan (praveen.sreenivasan84@gmail.com)Custom property alignRealign custom properties in Requirement Hello I have created a custom property called "User Stories" for my requirement. I want this new property to be positioned below the "Description" field in Spira Team. Currently this property appears above the Description field in Requirement. This can be a bit annoying for users to look at before actually reading the description. Please advice if there are any ways of aligning the custom property below hard-coded properties. Thanks Praveen Tue, 17 Dec 2013 15:43:29 -05002014-04-25T08:58:30-04:00/Support/Forum/spirateam/issues-questions/788.aspxthreadId=830Praveen Sreenivasan (praveen.sreenivasan84@gmail.com)Tasks Reordering ReusingReusing and reordering tasks Hello I am currently doing some release planning for a new development project. In every release, I have a set of requirements that will be fulfilled as part of that development. I have then broken down the requirements into tasks i.e. Requirement sign-off, System development, Functional testing, UAT, Pre-implementation checks & Deployment in LIVE. As these tasks will remain the same for all requirements, my question is as below: - Currently I have to create these tasks for every requirement. I dont have the ability to copy tasks across different requirements as well. - Once the tasks have been created, I cant reorder them and it often turns out that I have to delete and recreate them from the scratch if I missed the sequence. I also thought of using the TEMPLATE spreadsheet if it may be useful; however there is no column in the TASKS sheet template where I can mention my task name. Please advise. Thu, 13 Feb 2014 11:51:40 -05002014-02-13T15:31:32-05:00/Support/Forum/spirateam/issues-questions/830.aspxthreadId=838William D Fox (William.Fox@nov.com)User Story RequirementRequirement against User Stories in 4.1 Hello We have just installed Spira Team 4.1 on a test server to explore the new features. I have been wondering why "User Story" is a selection type for a Requirement. In my organisation, Requirements are treated separately and User Stories and Acceptance criteria are written based on the requirements. In fact, I created a custom property called "User Stories" in Spira Team 4.0 to capture this as part of a requirement specification. Can anyone throw some light on how they use "User Story" as a requirement type rather than being a separate entity in itself and what benefit this would have? Thanks, Praveen Wed, 19 Feb 2014 10:46:05 -05002014-07-29T13:34:35-04:00/Support/Forum/spirateam/issues-questions/838.aspxthreadId=839Inflectra Sarah (donotreply6@kronodesk.net)Requirement Owner MultipleMultiple owners for a requirement Hello The following may possibly be an enhancement. If I am using requirements in Spira Team, is there a possibility to have multiple developers assigned as an Owner for a particular requirement? The question arises as a high level requirement can have multiple developers assigned to it as an owner. Thanks, Praveen Wed, 19 Feb 2014 16:59:09 -05002014-02-20T14:48:17-05:00/Support/Forum/spirateam/issues-questions/839.aspxthreadId=891David J (support1@inflectra.com)EA importerEA importer (EA example project) closed with an error with Spira Team 4.1Hello I am using Sparx Enterprise Architect v10 with Spira Team 4.1. I am also using the default EAExample project to test the integration with Spira Team 4.1. I have created a new project in Spira Team to keep things simple. The importer kicked off smoothly and began importing the EA artifacts into the new Spira Team project. These were reflected in the Requirements section of the Spira Team project. After some time, the importer closed down with a Microsoft error message to send report as a recommended option which I did. I am not sure why this may be happening and if anyone has seen a similar behavior with the default EAExample project? I also observe an inconsistent behavior with the EAimporter plugin. Sometimes the importer completes successfully with no artifacts being imported into the Spira Team project. Any inputs on this will be appreciated as I dont see many users using this functionality. Thanks, Praveen Fri, 25 Apr 2014 09:59:47 -04002014-04-25T14:23:04-04:00/Support/Forum/spirateam/issues-questions/891.aspxthreadId=764Girish Bhosale (bhosale@lenze.in)You have insufficient licenses available to access this API Hi All, I'm getting below exception while accessing the Spira v3.x SOAP web services using Java. "You have insufficient licenses available to access this API with this user (28)". I'm doing update as well as retrieval of the records from Spira. Could anyone tell me what might be the issue. Thanks in advance. -Girish Thu, 21 Nov 2013 11:59:48 -05002013-11-22T04:49:02-05:00/Support/Forum/spirateam/issues-questions/764.aspxthreadId=771Vanessa Smith (vanessa.smith@flhosp.org)SpiraTeam Reporting Queries Hi, I was currently investigating custom properties and custom lists for requirements. I was able to customize the requirement details to our preference using these custom properties and custom lists. However, when using the Reporting Engine (Administative Panel), I am able to read all custom properties for the requirements (using the default query, I am able to see the table field names). I use this (simplified) query: SELECT R.CUST_01 As Reference, R.NAME As Requirement FROM SpiraTestEntities.R_Requirements as R WHERE R.PROJECT_ID = ${ProjectId} However, since the field CUST_03 is linked to a list, I am able to see the index that is used when defining the custom list (of which the indices change after a new project is created from the same template). Is there a way to get these list values in this query as well? I also tried to incorporate the mapping from index to value in the XSLT, but this is no solution since the indexes will change for each new project. Fri, 29 Nov 2013 10:59:51 -05002014-02-10T18:55:55-05:00/Support/Forum/spirateam/issues-questions/771.aspxthreadId=772Vanessa Smith (vanessa.smith@flhosp.org)Unsubscribe from a project Hi, currently I am subscribed to a lot of projects on our local SpiraTeam server. Since the list is now longer than my screen is able to display, I descided to unsubscribe from some old projects (that are still used, but not by me!). First though was to remove me as a user from the project (using the Project Membership page). If another user now opens a incident (for example) where my name is used (on the field Detected By for example), this field is set to None. This is of course undesired behaviour. Is there a way to hide some entries in the project list (at the top of the SpiraTeam website, the dropdown box), without interfering with the current content of the project? Fri, 29 Nov 2013 11:05:55 -05002014-01-24T13:01:38-05:00/Support/Forum/spirateam/issues-questions/772.aspxthreadId=1017Kat A (support2@inflectra.com)Exporting test case templates to another project results in duplicates For our projects, we use some test case templates, that contain variables like ${Condition} and ${Action}. Then, it is possible to link these from other test cases where there variables are replaced with some parameters. When we export test cases (the linked ones and the templates) to another project (for reuse), we run into some issue: Suppose we have a collection of test cases that used the same template(s), and these test cases are spread over multiple folders. When we export this collection to another project, the same folder structure is created in the new project. However, for each test case that links to a template, a new copy of that template is made in the same folder as it is linked in. This results in a lot of additional templates that are all similar. But this is not 'our' purpose of a template. Is there a way to prevent this behavior? Wed, 01 Oct 2014 14:28:26 -04002014-10-03T14:38:02-04:00/Support/Forum/spirateam/issues-questions/1017.aspxthreadId=1021Kat A (support2@inflectra.com)Different Spira SOAP API than described in the online manual. We would like to use the Spira SOAP API to automate some tasks. Today, I found that the online manual ( https://www.inflectra.com/SpiraDemo3/Services/v4_0/ImportExport.aspx ) describes more features than our local hosted Spira Server. Two funtions we are interested in are: Requirement_Indent ( ... ) and Requirement_Outdent ( ... ). In our local server's wsdl file does not contain these functions, while the online example does. So I thought to link (from Visual Studio) to the online example's wsdl file. Now, I have the functions. But when I try to run them, I get an error that: The message with Action 'https://www.inflectra.com/SpiraTest/Services/v4.0/IImportExport/Requirement_Outdent' cannot be processed at the receiver, due to a ContractFilter mismatch at the EndpointDispatcher. This may be because of either a contract mismatch (mismatched Actions between sender and receiver) or a binding/security mismatch between the sender and the receiver. Check that sender and receiver have the same contract and the same binding (including security requirements, e.g. Message, Transport, None). How can we force the SOAP API to be updated to the latest standards? P.S. I do not have direct access to the server myself, but I am an Spira Admin. Fri, 03 Oct 2014 13:38:59 -04002014-10-03T14:42:03-04:00/Support/Forum/spirateam/issues-questions/1021.aspxthreadId=1081Stefan van Loenhout (svloenhout@huisman-nl.com)SOAP API - Get root test case (folder) Hi, I would like to get a list of the 'root folders' trough the SOAP API. I can either use: TestCase_RetrieveByFolder(int testCaseFolderId). But how do I get the root folder? From there, I can browse the rest of the tree. TestCase_Retrieve(ArrayOfRemoteFilter? remoteFilters, int startingRow, int numberOfRows) with using a filter on the IndentLevel parameter. However, this seems not to be working as expected. In the last code, I used (for testing): var Filter = new RemoteFilter(); Filter.PropertyName = "IndentLevel"; Filter.StringValue = "AAA"; var RootTestCases = Client.TestCase_Retrieve(remoteFilters: new RemoteFilter[] { Filter }, startingRow: 1, numberOfRows: 50); However, it still gives me all results ignoring the filter. What am I doing wrong? Thu, 27 Nov 2014 05:40:05 -05002014-12-01T23:27:13-05:00/Support/Forum/spirateam/issues-questions/1081.aspxthreadId=1136Stefan van Loenhout (svloenhout@huisman-nl.com)Insert Step button only works one time, or after page refresh Hello, When I write test steps, I insert a new step using the 'Insert Step' button. From there, I can inert a new step, update the current one, this all works perfectly. But if I then want to insert a new test step, I can click on the same button, but the button does not respond. When I click somewhere else on the page, sometimes the button works again. When I refresh the page, the button works as well. But this behavior is quite annoying. I verified this with the online demo, and I have the same behavior there. We are using Internet Explorer 10.0.23. Does anybody have the same behavior (and a possible fix). A colleague of me tried it with Chrome, and there it works out of the box. But the company prefers that we use Internet Explorer. Tue, 20 Jan 2015 09:55:55 -05002015-01-23T07:32:39-05:00/Support/Forum/spirateam/issues-questions/1136.aspxthreadId=775Jim R (donotreply5@kronodesk.net)Request - SpiraImportTemplate XSL-code I am using the Microsoft Excel Add-In. Everything works great, I can import and export Excel files from and to Spira. This is extremely useful if I want to make changes or updates to large test sets as a whole. I noticed on the forum that many people have the same question whether they can export Spira-data with a specific filter into an excel file with the same lay out as the SpiraImportTemplate. As I understand this isn't possible. So I was wondering if there is a way you can provide me with the underlaying XSLT-file that makes up the SpiraImportTemplate using the Microsoft Excel Add-In. I could use that XSL-code to make a new custom Report and then I can use filters. I am not really skilled writing XSL-code to make this myself, that's why I'm wondering if it's available from your end. Thu, 05 Dec 2013 09:56:21 -05002013-12-06T19:06:20-05:00/Support/Forum/spirateam/issues-questions/775.aspxthreadId=1062Melissa W Schaap (melissa.schaap@intraffic.nl)Enlarging field size during test run Hi! One of our companies biggest projects is now using SpiraTeam. They enjoy it but have one 'big' issue. They put a lot of information in the description field and the test step fields. They now have the problem that if they execute a test run they can't really work well with the small fields during that test run. They would like to be able to enlarge those fields, so they can have a better view on their data. Is there a possibility to do this? Thanks in advance! Wed, 05 Nov 2014 10:00:40 -05002015-02-09T15:16:57-05:00/Support/Forum/spirateam/issues-questions/1062.aspxthreadId=1078Kat A (support2@inflectra.com)Requirements, Test Cases and ReleasesHi! We have one pretty big issue and we hope you can help. When we create our test cases in SpiraTeam we link each test case to the associated requirement. After that we link the test cases to the correct release. We never link requirements to releases/iterations since some requirements can be tested in multiple releases. (For instance, in iteration 1.0 the test case failed, so we have to re-test this test case and linked requirement in iteration 1.1). We discussed this issue before (in a help desk ticket), and now we saw v4.2 had implemented something that gave us hope: Assigning a requirement to a release/iteration automatically associates any linked test cases This however doesn't fix our problem. We would like the following: Assigning a test case to a release/iteration automatically associates any linked requirements. Do you know if this is something that's still meant to be implemented in a new version of Spira? Also, we found a bug when trying out the new feature. When you link a requirement to a release, it does automatically link the test cases associated with that requirement (when you click the release you can see the test case in the "Test Cases tab"). But in the Release Overview it still says 'No Tests', while it's supposed to show a grey bar. It isn't until you execute the test case for it to show a green bar. Thanks in advance for you help! Mon, 24 Nov 2014 13:29:48 -05002014-11-25T18:21:37-05:00/Support/Forum/spirateam/issues-questions/1078.aspxthreadId=1163Melissa W Schaap (melissa.schaap@intraffic.nl)The automated section of automated test cases doesn't get copied when copying, or exporting to, a projectHi! We often use the function 'export to project' or 'copy project' to reuse test cases across several projects. We now also use SoapUI as automation engine to run our test cases. Unfortunately when we export these automated test cases between projects the linked filename seems to disappear. Because we have about 96 automated test cases we really don't want to link them all again by hand. Is there any way we fix this so we can copy the automated section of the test cases? (Note: the test cases do get copied, but the automated section is empty). Thanks in advance! Mon, 16 Feb 2015 11:21:10 -05002015-04-23T08:13:45-04:00/Support/Forum/spirateam/issues-questions/1163.aspxthreadId=1208Kat A (support2@inflectra.com)Custom Report isn't complete in WordHi! We have a question concerning a custom report. We made a custom Test Case report which generates all test cases filtered for (we filter on a release that contains 2 iterations). The only report element we selected is 'Test Steps'. When we generate this report in PDF or HTML we see all test cases that we need in the report (about 60 pages). But when we generate the Word file it only shows 7 pages (with 4 test cases). Do you have any idea what the problem could be that the PDF and HTML reports are correct, but the Word file gets cut off? Thanks in advance! Thu, 23 Apr 2015 08:10:57 -04002015-04-23T17:30:41-04:00/Support/Forum/spirateam/issues-questions/1208.aspxthreadId=776David J (support1@inflectra.com)Error during installation of SpiraTeam v4.0 Installation and PatchDear Adam - Good Afternoon. Trying to download SpiraTeam v4.0 Installation and Patch (21st November, 2013, and 30th June, 2013, respectively). I am getting the following error: Server Error in '/SpiraTeam' Application. -------------------------------------------------------------------------------- Parser Error Description: An error occurred during the parsing of a resource required to service this request. Please review the following specific parse error details and modify your source file appropriately. Parser Error Message: The base class includes the field 'lnkForgotUserPassword', but its type (Inflectra.SpiraTest.Web.ServerControls.HyperLinkEx) is not compatible with the type of control (System.Web.UI.WebControls.HyperLink). Source Error: Line 59: Line 60: Line 61: "> Line 63: Source File: /SpiraTeam/Login.aspx Line: 61 -------------------------------------------------------------------------------- Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.1 We are using the latest version of .NET Framework, i.e 4.0. Ruth Collier, rcollier@revenue.ie. PS I created an profile to raise this ticket as ruthlavinia@me.com. Fri, 06 Dec 2013 16:15:58 -05002013-12-06T18:54:36-05:00/Support/Forum/spirateam/issues-questions/776.aspxthreadId=973Ruth L Collier (ruthlavinia@me.com)User wants us to create a custom report from Spira using Spira db tables - where I get a list of Spira db tables? Hello - 'would it be possible to have read permissions granted on the SPIRA database tables for the user Jasper? E.g. tst_incident, tst_project, etc'. I got the above request from a user. He wants us to create a report for a named user (Jasper, as in JasperSoft) to run off queries from Spira db tables tst_incident, tst_project... *Where can I find a list of SpiraTeam db tables? * How do I create a custom report using SQL for basic queries in Spira, i.e. not the embedded reports? Many thanks, Ruth Mon, 18 Aug 2014 15:13:33 -04002014-08-26T11:15:24-04:00/Support/Forum/spirateam/issues-questions/973.aspxthreadId=1214David J (support1@inflectra.com)SpiraTeam v4.1.0.6 not saving soapclient generated transaction ids when 'Pass' is clicked. Hi Adam, We have a user here who cannot save soapclient generated transaction ids when he clicks 'Pass' on a test case (part of a test set). He has lot a entire day's worth of ids. Is there an issue with soapclient and v4.1.0.6? Is there a workaround? He hopes not to have to retrieve the ids manually. Wed, 29 Apr 2015 18:04:54 -04002015-05-01T12:51:04-04:00/Support/Forum/spirateam/issues-questions/1214.aspxthreadId=1229Jim R (donotreply5@kronodesk.net)Requirement status change blanks out Release selection. Hi Adam, When a colleague changes a Requirement Status from Planned to Accepted, the Release section is blanked out. When she changes the requirement back to Planned, the Release selection is visible again. I have replicated this myself. SpiraTeam 4.1.0.6 Thanks, Ruth Thu, 11 Jun 2015 15:31:12 -04002015-06-14T00:39:13-04:00/Support/Forum/spirateam/issues-questions/1229.aspxthreadId=1294Ruth L Collier (ruthlavinia@me.com)Creating a copy of a default report and adding Planned Resolution Date as a field.Hi, I'd like to add 'Planned Resolution Date' as a field to one of the default Incident Summary Reports. What text do I add to Standard Sections/Custom Sections? Thank you, Ruth Fri, 04 Sep 2015 14:39:03 -04002015-09-09T14:47:29-04:00/Support/Forum/spirateam/issues-questions/1294.aspxthreadId=1303Ruth L Collier (ruthlavinia@me.com)Task workflow where to find I have a user asking to edit a Task workflow. I cannot find this anywhere in Admin options. Mon, 28 Sep 2015 09:50:20 -04002015-10-20T14:32:42-04:00/Support/Forum/spirateam/issues-questions/1303.aspxthreadId=1314Kat A (support2@inflectra.com)Deleting users who have now left Hi, I can only de-activate users from SpiraTeam, or delete them from specific projects. As we now have many users who have left, they are still on my user list. If I go in and delete them off each and every project, they still remain 'on the system'. When will we get this functionality? Mon, 19 Oct 2015 15:23:38 -04002015-10-23T15:14:57-04:00/Support/Forum/spirateam/issues-questions/1314.aspxthreadId=1315Kat A (support2@inflectra.com)Copying user profiles Hi, is there any way I can copy one users profile and assign their permissions to another user? E.g. if a new user joins and requests project permissions equivalent to an existing user, I have to create her/his permissions manually. If I could copy an existing user profile that would be great. Several users have mentioned this to me, could we get this feature in a future release? Sincerely, Ruth Mon, 19 Oct 2015 15:25:52 -04002015-10-23T15:44:05-04:00/Support/Forum/spirateam/issues-questions/1315.aspxthreadId=1379David J (support1@inflectra.com)Can I attach multiple test cases to 1 incident Got a user who has one failed test case leading to subsequent failed test cases. Can he attach more than 1 test case to an incident? Wed, 24 Feb 2016 17:25:38 -05002016-02-26T14:50:20-05:00/Support/Forum/spirateam/issues-questions/1379.aspxthreadId=781Jon Freed (jfreed@edmap.com)releases less than filteringFIltering Requirements for Multiple Releases How do I filter for releases scheduled for multiple releases? I want to look at requirements relevant to the next two releases (Versions 7 and 8). Can I filter to see all requirements for release <8? Tue, 10 Dec 2013 22:28:39 -05002014-08-20T14:09:23-04:00/Support/Forum/spirateam/issues-questions/781.aspxthreadId=1481Jim R (donotreply5@kronodesk.net)Parent Requirement Test CoverageRequirement Parent Test Coverage Parent Requirement Test Coverage shows only status of assigned tests. Is it possible to see unassigned in the test coverage? I have many nested requirements and it would be convenient when looking quickly to determine if there are unassigned requirements in the collapsed parent. Parent Requirement 33% Pass / 33% Fail / 33% Not Executed Child Requirement 1 Passed Child Requirement 2 Unassigned Child Requirement 3 Failed Child Requirement 4 Not Executed Wed, 22 Jun 2016 20:09:03 -04002016-06-23T19:54:36-04:00/Support/Forum/spirateam/issues-questions/1481.aspxthreadId=1482Robert C Mehler (robert.mehler@faro.com)Test step screen captures saved to document root directory This seems to be a change in 5.x. When executing a manual test case I sometimes paste in a capture of the application. These .png files now appear to be saved to the document root directory where as before these were not visibly saved into documents. Wed, 22 Jun 2016 20:53:11 -04002017-02-06T19:17:39-05:00/Support/Forum/spirateam/issues-questions/1482.aspxthreadId=798Praveen Sreenivasan (praveen.sreenivasan84@gmail.com)custom properties Add a new column in the requirements area I want to add a new column in the requirements area to track progress of the test case status as they go from defined, writing, ready for review, in-review, reviewed, in-execution to executed. The "Test Coverage" just doesn't give enough information How do I do this? Thanks, Dana Wed, 08 Jan 2014 20:01:19 -05002014-02-12T15:24:21-05:00/Support/Forum/spirateam/issues-questions/798.aspxthreadId=825Adam Powell (apowell@braveenergy.com.au)ReportingCopy/Tweak Existing "Release Detailed" Report to Include Incident/Task Custom Properties I have a requirement to produce a report very similar to the current "Release Detailed" report, however we need it to include the custom properties for both Linked Incidents and Associated Tasks. I thought I might be able to copy the current detailed report and tweak it to add these properties but is seems the query the report is using must not actually return them since no matter what I do to the template of the release detailed section of the report, the custom property details do not appear. I could try creating a custom report but the criteria and other structure to the existing report is what we are after and I not sure how to even go about creating the query with the right relationships and criteria to produce the same results. Any help greatly appreciated. Wed, 12 Feb 2014 23:28:23 -05002014-02-18T05:48:37-05:00/Support/Forum/spirateam/issues-questions/825.aspxthreadId=842Randal Jack (randal.jack@bristol.ac.uk)requirement update requirement sortingUpdating RQ's name + sorting of RQs Hi, I'm evaluating a trial version of SpiraTeam (version 4.0) and have to ask you about 2 issues I have discovered: 1) When updating an existing requirement's name in Requirement details view then pressing Save button, the change is not reflected in RQs' tree view in the left section. Pls. see details below: 2) I'm wondering is it possible in any way to sort the list of requirements? Well there is nice filtering option but what about sorting? The point here is to have the RQs sorted according to importance (that's the main principle of product backlog for example). Sorting according to Status would make sense as well... Many thanks for reply! BR, Petr Thu, 20 Feb 2014 09:55:55 -05002016-03-21T11:06:40-04:00/Support/Forum/spirateam/issues-questions/842.aspxthreadId=843David J (support1@inflectra.com)requirements default valuesDefault Requirements ListHi I am busy evaluating SpiraTeam for a company. How do you update the default list of types of requirements, without changing them on the table, as the standard ones don't met the clients needs? Thu, 20 Feb 2014 17:09:57 -05002014-02-24T21:21:32-05:00/Support/Forum/spirateam/issues-questions/843.aspxthreadId=844Jon Freed (jfreed@edmap.com)requirements default valuesDefault Requirements ListHi I am busy evaluating SpiraTeam for a company. How do you update the default list of types of requirements, without changing them on the table, as the standard ones don't met the clients needs? Thu, 20 Feb 2014 17:10:01 -05002014-08-20T14:05:56-04:00/Support/Forum/spirateam/issues-questions/844.aspxthreadId=882Mark Bester (mbe@quasus.com)defects screenshotsScreenshots Defects Hi Is there anyway to add screenshots or attachments to Defects that are connected to the defect? I need to send defect reports to external parties and need a report that will do this. Kind regards, Thu, 10 Apr 2014 07:50:13 -04002014-04-14T12:34:35-04:00/Support/Forum/spirateam/issues-questions/882.aspxthreadId=889Iain Keddie (iain.keddie@computacenter.com)multilingualMultilingual support Hi, Do Inflectra have any plans to internationalise the tool suite? My company spans French and German languages so I'm mainly interested in support for those languages. Regards Wed, 23 Apr 2014 16:19:54 -04002014-05-02T09:01:07-04:00/Support/Forum/spirateam/issues-questions/889.aspxthreadId=1026David J (support1@inflectra.com)Installation 4.2 fails due to Symantec Hi, I tried to install the latest version of SpiraTeam, but the virusscanner puts a file in quarantine during installation. This causes the installation to fail, message is that a required dll is missing. I would like to know if this is a known issue and if there is a solution for it. The file involved is: Suspicious.Cloud.5, "MSI6E3C.tmp", "C:\Users\ \AppData\Local\Temp\2\ Scanner detecting the file: Symantec Endpoint Protection Version 12.1.4013.4013 I am not able to change the virus scanner easily, I would need the domain administrator to change/disable it for me. But before I go into trouble trying to bypass the virusscanner I would of course need to know if the file is indeed safe. Your help is appreciated. Kind regards, Yvette Tue, 07 Oct 2014 12:56:09 -04002014-10-07T15:56:50-04:00/Support/Forum/spirateam/issues-questions/1026.aspxthreadId=1637Yvette Kingma (ykingma@delftdi.com)Mark requirement as "Obsolete" not possible Hi, I am trying to figure out how to make it visible in SpiraTeam that a requirement was needed/valid for a given release, lets say release 1, but is dropped/no longer valid for release 2. I believe the only way to do this is to mark the requirement as obsolete while keeping it pointed to release 1. When I try to mark a requirement from completed to obsolete, the system will not save my changes and instead set the status back to developed. This is the case where there are tasks for the requirement, even though these tasks have the status completed. Only when I completely remove the tasks, it is allowed to change the status for the requirement to obsolete. Am I missing something here or is this a bug? I would like to be able to set a requirement to obsolete for next releases, but not lose the information about tasks associated. And apart from that, it could mean a lot of work if you have to remove tasks every time. Are there plans to create a different status for requirements that were valid before, but not in new releases? Something like removed in release...? Regards, Yvette Thu, 09 Mar 2017 12:07:28 -05002017-03-14T14:35:17-04:00/Support/Forum/spirateam/issues-questions/1637.aspxthreadId=856David J (support1@inflectra.com) database restoredatabasepatcherupgradeRestoring database backup causes errors Im trying to restore a database backup from one SpiraTeam environment to another. I followed the instruction mentioned in the Q&A (running SQL scripts and changing the web.config, restoring the attachments directory). When I try to logon I get this error message (see stacktrace at the bottom): Exception Details: System.Data.SqlClient.SqlException: Invalid column name IS_BUSY. Invalid column name IS_AWAY. Invalid column name UNREAD_MESSAGES. Invalid column name AVATAR_MIME_TYPE. My assumption is that the backup file was from another version of SpiraTeam. The Database_Revision value is 400 in the backup I try to restore but 410 in the existing database Im trying to replace with the backup. I also tried to run the Update_v4.1.0.3 and the DatabasePatcher.exe to align the restored database with the new version of SpiraTeam but that results in the following error message: Error occurred during installation - ALTER TABLE ALTER COLUMN failed because column ESTIMATE_POINTS does not exist in table TST_REQUIREMENT. Does anyone know what Im doing wrong here? Stacktrace: [SqlException (0x80131904): Invalid column name IS_BUSY. Invalid column name IS_AWAY. Invalid column name UNREAD_MESSAGES. Invalid column name AVATAR_MIME_TYPE.] System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection) +404 System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning() +412 System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) +1363 System.Data.SqlClient.SqlDataReader.ConsumeMetaData() +59 System.Data.SqlClient.SqlDataReader.get_MetaData() +118 System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) +6384561 System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async) +6386130 System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result) +538 System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method) +28 System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method) +256 System.Data.SqlClient.SqlCommand.ExecuteDbDataReader(CommandBehavior behavior) +19 EFTracingProvider.EFTracingCommand.ExecuteDbDataReader(CommandBehavior behavior) +476 System.Data.EntityClient.EntityCommandDefinition.ExecuteStoreCommands(EntityCommand entityCommand, CommandBehavior behavior) +553 [EntityCommandExecutionException: An error occurred while executing the command definition. See the inner exception for details.] System.Data.EntityClient.EntityCommandDefinition.ExecuteStoreCommands(EntityCommand entityCommand, CommandBehavior behavior) +10617111 System.Data.Objects.Internal.ObjectQueryExecutionPlan.Execute(ObjectContext context, ObjectParameterCollection parameterValues) +11457157 System.Data.Objects.ObjectQuery`1.GetResults(Nullable`1 forMergeOption) +11090185 System.Data.Objects.ObjectQuery`1.System.Collections.Generic.IEnumerable .GetEnumerator() +47 System.Linq.Enumerable.FirstOrDefault(IEnumerable`1 source) +220 System.Linq.Queryable.FirstOrDefault(IQueryable`1 source) +383 Inflectra.SpiraTest.Business.UserManager.GetUserByLogin(String username, Boolean updateLastActivity, Boolean includeInActive) +1589 Inflectra.SpiraTest.Web.Classes.SpiraMembershipProvider.GetUser(String username, Boolean userIsOnline) +1855 System.Web.Security.Membership.GetUser(String username, Boolean userIsOnline) +175 Inflectra.SpiraTest.Web.ServerControls.LoginEx.LoginEx_LoggingIn(Object sender, LoginCancelEventArgs e) +105 System.Web.UI.WebControls.Login.AttemptLogin() +109 System.Web.UI.WebControls.Login.OnBubbleEvent(Object source, EventArgs e) +93 System.Web.UI.Control.RaiseBubbleEvent(Object source, EventArgs args) +52 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3707 Wed, 12 Mar 2014 15:54:43 -04002020-08-08T10:57:13-04:00/Support/Forum/spirateam/issues-questions/856.aspxthreadId=863Maxim Cournoyer (maxim.cournoyer@averna.com)RESTJSONVBAcontent-typeapplicationmessageauthenticationfailed"Message: Authentification failed" when using REST with JSON Hello, When I issue any REST request with Content-Type set to "application/json" in the HTTP header, I always get the following reply from the server: {"Message":"Authentication failed.","StackTrace":"","ExceptionType":""} Even with such a message, the request is processed without a problem. I am testing this in Excel VBA. The following code should reproduce the issue. Please adjust carefully the value for your SpiraTeam configuration. Public Sub ReproduceJSONContentTypeBug() 'Issue: When specifying JSON as Content-Type, the server replies '{"Message":"Authentication failed.","StackTrace":"","ExceptionType":""} Dim BASEURL As String Dim PROJECT_ID As Long Dim RESSOURCEURL As String Dim USERNAME As String Dim APIKEY As String Dim requestBody As String Dim MyRequest As Object 'Please adjust the following variables following your configuration BASEURL = "http://XXXXX/SpiraTeam/Services/v4_0/RestService.svc/" PROJECT_ID = XX RESSOURCEURL = "projects/" & PROJECT_ID & "/incidents" USERNAME = "XXXX" APIKEY = "{XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX}" 'Please adjust ProjectId's value accordingly. requestBody = "{""ProjectId"":XX,""Description"":""The server replied: 'Authentication failed.' but the incident was created."",""Name"":""Testing""}" 'HTTP request Set MyRequest = CreateObject("WinHttp.WinHttpRequest.5.1") MyRequest.Open "POST", BASEURL & RESSOURCEURL MyRequest.setRequestHeader "username", USERNAME MyRequest.setRequestHeader "api-key", APIKEY MyRequest.setRequestHeader "Content-Type", "application/json" 'THIS LINE TRIGGERS THE ERRONEOUS SERVER'S REPLY. MyRequest.setRequestHeader "Accept", "application/json" MyRequest.send (requestBody) 'The reply is always "{"Message":"Authentication failed.","StackTrace":"","ExceptionType":""}" 'But the command processed correctly. Debug.Print MyRequest.responseText MsgBox MyRequest.responseText End Sub Thu, 20 Mar 2014 02:13:20 -04002014-03-21T16:09:35-04:00/Support/Forum/spirateam/issues-questions/863.aspxthreadId=888Maxim Cournoyer (maxim.cournoyer@averna.com)Requirement_Update using only some properties (SOAP) Hello, I was wondering if it was possible to update a requirement using only a subset of the available properties? For example, when I want to update only the description of a requirement, I thought using the following SOAP envelope would work. My new description 3351 Unfortunately it doesn't. It seems the server wants me to send all the nullable properties set to nil. Here is the complete response I get (sorry, in French) a:InternalServiceFault Un objet qui autorise la valeur Null doit possĆ©der une valeur. Un objet qui autorise la valeur Null doit possĆ©der une valeur. Ć  System.Nullable`1.get_Value() Ć  Inflectra.SpiraTest.Web.Services.v4_0.ImportExport.Requirement_Update(RemoteRequirement remoteRequirement) Ć  SyncInvokeRequirement_Update(Object , Object[] , Object[] ) Ć  System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[] outputs) Ć  System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc rpc) Ć  System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc rpc) Ć  System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc rpc) Ć  System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) System.InvalidOperationException The main message in English would probably be: Nullable object must have a value. Is there no way around this? It would be very convenient if the server could be a little bit smarter and update only the properties which I care about, and leave the other ones unmodified. This is also the way that Requirement_Create2 works. Thanks in advance for any help / tips! Thu, 17 Apr 2014 15:36:57 -04002014-05-10T17:17:50-04:00/Support/Forum/spirateam/issues-questions/888.aspxthreadId=1001Maxim Cournoyer (maxim.cournoyer@averna.com)requirements comments soap wsdl slowFormulate a grouped SOAP-WSDL query to retrieve all the requirements' comments/test cases coverage at onceHello, I was wondering if it was at all possible to retrieve all the comments for every requirement in a project in a single SOAP query? Right now I'm doing a Requirement_Retrieve(startingRow=1, rumberOfRows=99999), iterating every requirement, and then using the Requirement_RetrieveComments(req_id) method to get the list of comments for every requirement. This means for the 600 something requirements in the project I'm working with, it has to open a connection, do the ssl handshake, etc. It's a bit slow. If I could retrieve the comments along with my Requirement_Retrieve query, I could parse it all using XPATH and it'd take seconds instead of minutes. By the way, what is this 'Comments' property name listed here: https://www.inflectra.com/Support/KnowledgeBase/KB88.aspx ? I don't see this property appearing anywhere in my Requirement_Retrieve query response. I'm also facing a similar performance problem when trying to retrieve all the test cases covering the requirements: I found no better way than issuing a Requirement_RetrieveTestCoverage(req_id) for every requirement. Thanks in advance! Fri, 12 Sep 2014 13:04:48 -04002014-09-28T18:15:56-04:00/Support/Forum/spirateam/issues-questions/1001.aspxthreadId=869Friedrich W Liebetrau (friedrich.liebetrau@dev.polizei.hamburg.de)Data Sync with TFS still does not work I copied MsTfsDataSync.dll to SpiraTeam's bin folder and I got error message [BadImageFormatException: Could not load file or assembly 'MsTfsDataSync' or one of its dependencies. An attempt was made to load a program with an incorrect format.] System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks) +0 System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection, Boolean suppressSecurityChecks) +567 System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection) +192 System.Reflection.Assembly.Load(String assemblyString) +35 System.Web.Configuration.CompilationSection.LoadAssemblyHelper(String assemblyName, Boolean starDirective) +147 I followed the instruction of KB 14 and I still have the same error message. Any idea why? Do I need to install TFS on the server that runs SpiraTeam? Currently TFS is installed in a different server. Wed, 26 Mar 2014 13:22:23 -04002017-05-24T11:55:12-04:00/Support/Forum/spirateam/issues-questions/869.aspxthreadId=884Raju Arelli (rajarelli@gmail.com)Integrating Spira Team with RemoteLaunch with Selenium Webdriver Hi, I got selenium webdriver automation framework with Eclipse IDE and TestNG regression suite currently running on my system. I like to configure Remotelaunch setup to run these tests from Spira Team , what are the steps to integrate ? Also, currently i can run my automated scripts with 5 browser instances parallel executing the tests which makes test execution faster by using thread-count attribute in testng.xml. when running from spira , can be it be used in the same way ? Regards Jai Bheemreddy Thu, 10 Apr 2014 09:46:25 -04002016-02-16T11:52:07-05:00/Support/Forum/spirateam/issues-questions/884.aspxthreadId=885Jim R (donotreply5@kronodesk.net)incident reportIncident summary, info about testCaseId ? Hi I have edited the incident summary report with the columns I wanted, thats fine, but I also want to have a column with TestCaseId(s) that are connected to each incident. Is that possible ? Tyhe opposite way is ok , and incident column listing incidents for each test case etc. /Fossie Thu, 10 Apr 2014 11:01:37 -04002014-04-11T18:26:21-04:00/Support/Forum/spirateam/issues-questions/885.aspxthreadId=900Judith Brown (judith.brown@countdown.co.nz)octopus continuous deployment automationLink to Octopus Deploy to trigger automated testing when deploy is successful Hi, Does anyone know of a way to link Octopus Deploy to SpiraTeam so that we can trigger the automated tests to run as soon as a deployment is successful? http://octopusdeploy.com/ The plan: 1. Deploy to the deployment test server using Octopus - which runs unit, build and deployment tests as part of the deployment. 2. If deployment passes - automated smoke and regression tests are triggered 3. If automated smoke and regression tests pass - automated deployment to QA manual test environment is triggered 4. If that deployment is successful - automated smoke and regression tests again run and automated report sent to test team if it passes etc... I want a continuous deployment set up with as much automation as possible to remove human error. Mon, 12 May 2014 04:34:00 -04002014-05-13T21:07:23-04:00/Support/Forum/spirateam/issues-questions/900.aspxthreadId=947David J (support1@inflectra.com)MultiList Custom Field Used in Test Cases - Option to use "AND" rather than "OR"? Hi, Looking at the MultiList and how it works in the Test Case page filter row, if you include more than one item to be filtered by, the list shown is Item1 OR Item2. Is there a way to turn that multilist into an "AND" when using it in a filter? So that the list shown would include entries that matched Item1 AND Item2? The rationale behind this is that we have multiple workflows in our product and one test case can cover several of them. Since there is not a built in way to cover that, we are using a multilist and checking which workflows the test case covers. This makes it easier to find the desired test cases when making a test set. The problem comes when trying to find test cases that touch both workflow1 AND workflow2. The standard "OR" feature gives us a larger list we have to hunt through to get the results we want. Using "AND" would give us the exact results we want right away. If there is not a way, can this be considered for future releases? A drop-down when configuring the Custom Properties or something would be good.. Thanks! Thu, 03 Jul 2014 23:44:42 -04002014-07-11T18:20:06-04:00/Support/Forum/spirateam/issues-questions/947.aspxthreadId=904Anja Hermann (anja.hermann@orhro.com)reactivation of linked requirements of reactivated testcases If testcases are shifted in the folder "old" and are reactivated, however, later again, is it possible formerly linked requirements to integrate again? Where can I see which requirements were linked in the respective testcase? Wed, 14 May 2014 11:26:30 -04002014-05-14T11:45:37-04:00/Support/Forum/spirateam/issues-questions/904.aspxthreadId=906David J (support1@inflectra.com)Are linked requirements to testcases saved in any logfile or something similar so that its possible to see which requirement was linked to a special testcase even if the linking was deleted? Are linked requirements to testcases saved in any logfile or something similar so that its possible to see which requirement was linked to a special testcase even if the linking was deleted? Wed, 14 May 2014 15:52:32 -04002014-05-16T15:52:39-04:00/Support/Forum/spirateam/issues-questions/906.aspxthreadId=918Jon Freed (jfreed@edmap.com)Adding new requirement associations When adding a new requirement association you have the option (b) Choose from list. This option is helpful, but the list shows only 4 lines, which is not very helpful if you are working with requirement trees. Currently the only option is to enter directly the requirement ID (Option (a)) instead of browsing the tree. Is there a way to enlarge the tree list within the Add Association View? Thanks Kai Mon, 02 Jun 2014 09:17:55 -04002014-08-21T14:25:45-04:00/Support/Forum/spirateam/issues-questions/918.aspxthreadId=931Will Menton (william_menton@cinfin.com)Modify Saved FiltersIs it possible to modify a already saved filter? E.g. I use a saved filter, change the filter criteria in the grid and save it again with the existing name. Currently always a new saved filter will be stored, even if I use the same name. If it would be possible, in the save filter box show two options: 1. a list of already saved filters and allow to select one of them to overwrite it or 2. enter a new name as now impemented Will be a folder structure available in the future to have the possibility to categorize the saved filters? Regards Kai Fri, 13 Jun 2014 12:32:37 -04002018-08-15T14:18:17-04:00/Support/Forum/spirateam/issues-questions/931.aspxthreadId=934Kat A (support2@inflectra.com)report Word embedded picture image Reporting as Word 2007+ with embedded graphic does not work Reporting as Word 2007+ with embedded graphic does not work. In the description of a requirement we have embedded a picture, but when we are creating a requirement details report as Word 2007+, in the word document only a small placeholder icon with a red cross appears. Same report as HTML works fine. In the HTML of the description we can see the beginning of the embedded picture as: figure: <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAmUAAAHsCAIAAAAcuk39AAAgAElEQVR4nO29fVQUZ77vy18381fY54+T2f6Bkz.... In the word document it looks like this: Is this a known issue or are we making something wrong? Any comments appreciated. Kai Tue, 17 Jun 2014 07:12:50 -04002021-10-25T16:52:12-04:00/Support/Forum/spirateam/issues-questions/934.aspxthreadId=948Kat A (support2@inflectra.com)ReportingReporting Widget "Task Summary Graph" throws exception In the reporting view the widget "Task Summary Graph" throws the following exception: On the server where SpiraTeam has been installed no XSD with the specified name is in the folder C:\Program Files (x86)\SpiraTeam\DataSets after the installation of SpiraTeam V4.1.0.4 Is this a known issue or is something wrong with our installation? Wed, 09 Jul 2014 15:03:15 -04002014-07-10T15:51:38-04:00/Support/Forum/spirateam/issues-questions/948.aspxthreadId=1020Test Management (QualityAssurance@tryg.dk)test case executionTest case execution always removes the Owner and changes the last updated column We observed during our test case execution, that each execution update the test case as well. The owner will be set to None and the Last Updated date is set too. This happens after the test execution has been finished. Is this an expected behavior? We have now trouble to find out which test cases have been really modified (means name, description or steps) since a last defined date. This is not possible now, because the execution always changes the updated date. We need a report of all test cases which have been modified within a given time frame. So far we did it by selecting the by updated date of the test cases, which now not longer works. Any ideas how we can handle this? We are using SpiraTeam v4.1.0.4. Thanks. Kai Thu, 02 Oct 2014 17:25:51 -04002016-02-09T10:14:36-05:00/Support/Forum/spirateam/issues-questions/1020.aspxthreadId=1089Jim R (donotreply5@kronodesk.net)Report IncidentReport Incident Detailed does not contain CreatorName in section Resolutions/CommentsThe template is referencing a XML node "IncidentResolutions/IncidentResolution/CreatorName", but this node is not available in the XML file created by the report engine. A report with comments but without a name is useless. Exists any workarounds or when will it be fixed? In the ArtrifactHistory no names of detected by user appear only the ID of the user is in the OldValueInt and NewValueInt. Same is for custom list fields: only the ID of the list entry appears in the OldValue/NewValue field but not the text from the list. I would expect the ID in OldValueInt/NewValueInt and the Text in OldValue/NewValue. We are using SpiraTeam v4.2.0.1. Regards Kai Wed, 03 Dec 2014 16:31:05 -05002014-12-12T16:55:12-05:00/Support/Forum/spirateam/issues-questions/1089.aspxthreadId=1106Jim R (donotreply5@kronodesk.net)Report Attached DocumentsReport Requirements Detailed with List of Attached Documents very slow Report Requirements Detailed with report element "List of Attached Documents" activated is very, very, very, very slow. For a list of 7 requirements with one small (~98kb) attachement each it takes over 60 minutes to create the report, independent of the format (HTML or Word 2007, 2003). Deactivating the "List of Attached Documents" and it only takes a few seconds to create the report. We have upgraded from 4.2.0.1 to 4.2.0.3 3 weeks ago and this was not an issue before the upgrade. And with 4.2.0.1 we have done it on the same data. So we assume it has to do something with the upgrade. Can you confirm this behavior and do you have any workaround or update? Thank you Kai Fri, 12 Dec 2014 14:24:27 -05002014-12-12T16:53:50-05:00/Support/Forum/spirateam/issues-questions/1106.aspxthreadId=1174David J (support1@inflectra.com)Report Test case historyReporting Testcase History including Teststep modificaionsIn the SpiraTeam (V4.2) you can see in the History Tab of a test case not only the modifications to the test case itself even the modifications to any test step. But how can we print this out? In the Testcase Detailed report only the history of the testcase but not of the test steps is reported (it doesn't matter if you check test steps or not for the report). Is there a way to get a history report of a test case with all modifications? Tue, 03 Mar 2015 16:51:08 -05002015-03-06T15:19:56-05:00/Support/Forum/spirateam/issues-questions/1174.aspxthreadId=1291Kat A (support2@inflectra.com)Split taskSplit a task fails with Authorization failedA user with the role Developer which has all permissions on tasks (Create, Modify all, Delete, View) tries to split a task, but received the message: System.ServiceModel.FaultException: Authorization failed . We tried it with tasks with different Stati, Not Started, In Progress, Completed but always with the same result. A user with the Manager role can doe this without problems. What is the reason for the Authorization failure and how can we solve this for other roles than Manager? Thank you. Kai Wed, 02 Sep 2015 10:09:12 -04002015-09-08T17:54:47-04:00/Support/Forum/spirateam/issues-questions/1291.aspxthreadId=1327David Hattingh (davidh@bumblebee.co.za)PDF report page-breakAdding Page-Breaks in PDF report output formatIs it possible to add a page-break tag/style into the stylesheet, that is creating a page break in the PDF output? For output as word document the following works, but unfortunately not for the PDF output: Any Ideas? Thanks Kai Mon, 23 Nov 2015 10:41:09 -05002019-02-07T06:01:03-05:00/Support/Forum/spirateam/issues-questions/1327.aspxthreadId=1339David J (support1@inflectra.com)Report Artifact Change History custom list valueReport of Artifact Change History for list values shows in value column the list item ID instead of the list item name In the reporting of the Artifact Change History for columns with list values the value column shows the old and new "list item ID" instead of the "list item name". Is this expected? The ID is for a user very useless, because he cannot see the mapping between ID and Value anywhere. In the UI the item name is shown correctly but in a report e.g. in the Artifact Change History of the requirements you will see the item ID instead of the item name. Screenshot UI Field Name "Criticality" shows in column "New Value" the right item name: Our Requirements-Detail Report shows as "New Value" only the Item ID instead of the Item Name. Even in the XML I cannot find the Item Name: We are using Spira 4.2.0.6 Thu, 17 Dec 2015 12:23:02 -05002016-05-19T03:23:55-04:00/Support/Forum/spirateam/issues-questions/1339.aspxthreadId=2556David J (support1@inflectra.com)SMTP office365SMTP server response: Concurrent connections limit exceeded We are using the smtp.office365.com for sending emails from SpiraTeam installed on-premise. We have to support emails to company internal users and external customers. There are some limitations by Microsoft (see https://docs.microsoft.com/en-us/exchange/troubleshoot/send-emails/smtp-submission-improvements ) using their SMTP service. Is there a way to configure the number of concurrent SMTP connections SpiraTeam can use at a time? It seems that messages get lost, when this error occur. Thu, 13 Jan 2022 17:28:41 -05002022-01-13T18:00:53-05:00/Support/Forum/spirateam/issues-questions/2556.aspxthreadId=2558David J (support1@inflectra.com)Incident Resolved Release field missing We have upgraded SpiraTeam to v6.14 and now the Incident field Resolved Release is missing in all views. Is it configurable to make the field visible? In the database the column Resolved_Release_Id is still there and in the XML of the incident report the field exists as ResolvedReleaseVersionNumber. The field is very important for our test planning and therfor we need it in the views and filters. Fri, 14 Jan 2022 16:07:38 -05002022-01-14T16:16:26-05:00/Support/Forum/spirateam/issues-questions/2558.aspxthreadId=2568David J (support1@inflectra.com)project backup project migration project exportProject Backup and Migration with SpiraTeam v6.x The documentation https://spiradoc.inflectra.com/Migration-and-Integration/Project-Backup-and-Migration/ is describing that the backup and migration tool is only for SpiraTeam v3.2, v4.x and v5.x. How can we backup projects in v6.x? Wed, 09 Feb 2022 15:09:34 -05002022-02-09T15:34:31-05:00/Support/Forum/spirateam/issues-questions/2568.aspxthreadId=2580Kai Gerhold (kai.gerhold@apartis.de)Test cases List view Bulk updateTest Cases list view Is it possible to see all test cases in a tree view like the requirements? In Version 4.x this was the case. For filtering and to get an overview it is very helpful instead of selecting each single folder/subfolder to see the test cases and to do bulk updates in the grid view, which is a huge advantage of Spira Team compared to other tools. Is it planned to bring this functionality back? Thanks, Kai Thu, 24 Feb 2022 11:26:08 -05002022-03-03T11:38:58-05:00/Support/Forum/spirateam/issues-questions/2580.aspxthreadId=2584David J (support1@inflectra.com)large attachment uploadingUploading large attachment files fails We have configured the Webserver according the knowledge base article https://www.inflectra.com/Support/KnowledgeBase/KB306.aspx to allow uploads up to 2GB. The current file we try to upload a re 1.2 to 1.6GB in size in Google Chrome (latest version) and we receive the following error approximately 30sec. after the upload has started: Oh no! Error displaying this web page. Error code: STATUS_BREAKPOINT In Firefox (latest Version) the Uploading doesnt finish. We canceled it by clicking the Cancel button in the Add New Document dialog after 10Minutes. Is there a limitation within Spira itself or other configurations necessary within IIS? Thanks for help, Kai Thu, 03 Mar 2022 12:07:07 -05002022-03-03T12:10:32-05:00/Support/Forum/spirateam/issues-questions/2584.aspxthreadId=928Jennifer Kaplan (jenniferka@benefitrecovery.com)Prerequisites of a Test Case disappear upon execution Prerequisites of a Test Case disappear upon execution. P rerequisites are currently only available from the ā€œOverviewā€ tab outside of execution Mon, 09 Jun 2014 17:53:55 -04002017-05-02T14:57:57-04:00/Support/Forum/spirateam/issues-questions/928.aspxthreadId=935Erin Welch (erin.welch@siemens.com)Test Run Detailed Report - Issue with Test Steps Whenever we generate the Test Runs Detailed Report our "Step" column has really strange numbers. It is not correlated to their normal test steps, but increases through most of the report. Say one test case has 10 steps, the next test case's first step will start at 11. I saw the xslt was pulling in the position - which should be the test step # by the test case- but something weird is obviously happening to not start every test case's steps back at 1 (which is how they are numbered in our system). Any help would be appreciated. Thanks, Erin Tue, 17 Jun 2014 18:58:18 -04002014-06-19T15:39:08-04:00/Support/Forum/spirateam/issues-questions/935.aspxthreadId=936Erin Welch (erin.welch@siemens.com)Test Run Detailed Report - Step Issues Whenever we generate the Test Run Detailed Report the Step column has really strange numbers. We assumed for every Test Case that the Step number would start back at 1 since that is how our Test Cases are stored. However, that's not what is happening. Say the first Test Case has 10 test steps, the next Test Case's Step column starts at 11, not 1. I noticed the xslt is pulling in the "position" so I'm not sure why this is happening. Any help would be appreciated. Thanks, Erin Tue, 17 Jun 2014 19:03:01 -04002014-06-17T20:18:50-04:00/Support/Forum/spirateam/issues-questions/936.aspxthreadId=952Erin Welch (erin.welch@siemens.com)DB Query in Spira Spits out Error for Unknown Reason Hello, My company would like me to create a sum of the test steps that have passed, failed, blocked, etc. instead of test cases. I tried to do my own SQL query - and it works when I access the database by the SQLCMD utility, but not in the Spira query under the custom reports. Here it is - maybe someone will know what's going on? SELECT SUM(CASE WHEN execution_status_id=2 then 1 else 0 end) as Pass FROM TST_TEST_STEP (<----From SQLCMD Utility - when I do it from the query I replace TST_TEST_STEP with SpiraEntities.R_TestSteps) It is creating a sum correctly in the back door, but when I try and execute this in Spira I get ther error: execution_status_id could not be resolved in current scope or context. Any help would be appreciated. Thanks, Erin Fri, 11 Jul 2014 16:13:03 -04002014-07-11T16:27:22-04:00/Support/Forum/spirateam/issues-questions/952.aspxthreadId=1107Kat A (support2@inflectra.com)Assigning Test Sets and Test Case Ownership We need a way to know which Test Cases are covered by Testers and which have yet to be assigned. Because we have so many Test Cases, we assign them in the bundled Test Sets instead of going down one by one and assigning them by Test Case. However, by doing it this way the Test Cases don't fill in an owner (your terms for tester). When we go back to add Test Cases to another Test Set we can't tell which are and which aren't already in a Test Set and assigned to a Tester. I'm not sure if this was an oversight of Inflectra, or if there is maybe another way to go about this. If there is, please let us know. If there isn't, I suggest an enhancement that Test Cases in a Test Set automatically add ownership to the Test Cases in the Set. Fri, 12 Dec 2014 19:13:17 -05002014-12-18T16:29:25-05:00/Support/Forum/spirateam/issues-questions/1107.aspxthreadId=938David J (support1@inflectra.com)Custom Graphs for SpiraTeam v4.1 Hi, Is there a way to customize the graphs like we have an option of customizing reports in SpiraTeam v 4.1? I am new user of SpiraTeam and want show the graphs just like task burnup or burndown for a project but instead of tasks i would like to directly use testcases or teststeps in these graphs. Is there a way it can be done? If not, can you help me with the SQL commands to create a report that gives me information about the completed testcases, remaining testcases, estimated testcases to be executed and ideal testcase execution rate?( As seen in Display Grid for task burndown to generate these graphs in reporting) Thanks in advance. Wed, 18 Jun 2014 14:29:32 -04002014-06-18T23:09:15-04:00/Support/Forum/spirateam/issues-questions/938.aspxthreadId=944Jim R (donotreply5@kronodesk.net)Projects Can i add multiple child projects for a project?Tue, 01 Jul 2014 13:29:37 -04002014-07-03T15:15:01-04:00/Support/Forum/spirateam/issues-questions/944.aspxthreadId=946Jim R (donotreply5@kronodesk.net)testsetTestset finish deletes tester in test case and test set After finishing a Testset with the tests resulting in "passed" the test case performer and the testset performer is cleared. If the result is "failed" or "not testable" the test set performer is cleared - and the test case performer remains in place. Is there a way to keep both the test case performer and the testset performer? Thank you, Juergen Thu, 03 Jul 2014 12:53:50 -04002014-07-03T15:26:39-04:00/Support/Forum/spirateam/issues-questions/946.aspxthreadId=960Jim R (donotreply5@kronodesk.net)TestsetUnfinished Testsets Is it possible to find and remove unfinished Testsets as administrator? Testsets were started, but could not be finished due to the lack of preconditions. These Testsets are still on the Dashboard. How can an administrator find and delete these - or remove them from the User's Dashboard? Thank you! JĆ¼rgen Wed, 30 Jul 2014 11:29:47 -04002014-08-01T16:09:57-04:00/Support/Forum/spirateam/issues-questions/960.aspxthreadId=949David J (support1@inflectra.com)Sorting Incidents FilterSorting using multiple columns in Incidents Hi - Is there an option to sort multiple columns (like for e.g - First using Incident Type and second using Incident #) in the Incidents page under Tracking ? Currently i am able to use sort on any 1 column only (not sure if there is a specific setting which can be used to sort multiple columns like we do in excel) Wed, 09 Jul 2014 22:29:11 -04002014-07-11T18:19:15-04:00/Support/Forum/spirateam/issues-questions/949.aspxthreadId=951Dennis Weisgram (dmweisgram@aol.com)Test Set ExecutionTest Set Execution While trying to execute the Test Case under Test Set, i see the status (as passed / failed). But when i come out and try to execute the same after a day or so (or from where i left), it does not take me to the last execution state. It prompts me to execute from beginning and also does not show any status of execution. (all are greyed out) Thu, 10 Jul 2014 18:39:54 -04002014-09-04T20:03:52-04:00/Support/Forum/spirateam/issues-questions/951.aspxthreadId=950Kat A (support2@inflectra.com)Exception during expoeting excel test case to spira using plugin Please help me resolving this exception: I want to export my excel to spira test case. i am getting this error. https://drive.google.com/file/d/0B8bc4LBkRp-8V2I1d243dVdnNU0/edit?usp=sharing Please review... Thanks Thu, 10 Jul 2014 11:46:47 -04002014-07-18T14:18:33-04:00/Support/Forum/spirateam/issues-questions/950.aspxthreadId=1008Jim R (donotreply5@kronodesk.net)Requirements Traceabaility We are using SpiraTeam to list out the different levels of requirements (ConOps ==> System Requirements ==> Software Requirements). A new custom field was used to specify the type of requirement (e.g. Business need, conop, system, software, component, etc.) The associations are being done between the different levels of requirements based on the requirement heirarchy. However, when I output a report its hard to see the traceability. The requirement from the conops shows the trace to the system requirements The requirement from the system requirement shows the upward trace to the conops and the downward trace to the software requirement The requirement from the software requirement shows the upward trace to the system requirement. How can you get a report out of the tool that just shows one direction of traceability? Thank. Fri, 19 Sep 2014 16:07:11 -04002014-09-22T15:54:45-04:00/Support/Forum/spirateam/issues-questions/1008.aspxthreadId=1274Kat A (support2@inflectra.com)User Story trace to TasksI can get the number of tasks that are traced to a user story with their progress, but is there an easy way to get the actual Task IDs and the Task Names that are associated to the user stories? Thu, 30 Jul 2015 16:10:07 -04002015-08-05T16:59:45-04:00/Support/Forum/spirateam/issues-questions/1274.aspxthreadId=965Ruth L Collier (ruthlavinia@me.com)Single quote appearing in username dropdown Hello, we've upgraded to v4.1.0.6 and we are getting an \ character before apostrophe's as in: O\' for names like O'Neill, O'Grady, etc. E.g. O\'Neill. Is there any plugin/patch to prevent this syntax appearing to the user when entering an Incident Owner? We running MySQL Server 2008 64 bit on a Windows Server 2008 R2 platform. Thank you. Fri, 08 Aug 2014 13:38:26 -04002014-08-26T11:16:39-04:00/Support/Forum/spirateam/issues-questions/965.aspxthreadId=966Jim R (donotreply5@kronodesk.net)Optimum screen resolution for SpiraTeam v4.1.0.6? Hi, We've recently upgraded to SpiraTeam v4.1.0.6 running MySQL Server 2008 64 bit on a Windows Server 2008 R2 platform. It's a lovely product. Our monitors in the main are HP L1950g, with a default resolution of 1280 x 1024, yet in SpiraTeam we have to scroll horizontally to see the entire screen content, whether it's an incident details field, or a list of test cases, etc. Do any other users have this issue, and what, bar changing the resolution of our screens (easy) would correct it? Fri, 08 Aug 2014 13:47:49 -04002014-08-10T01:37:58-04:00/Support/Forum/spirateam/issues-questions/966.aspxthreadId=967Jim R (donotreply5@kronodesk.net)Clunky save functionality for new incidents Just a question on saving: When you change the owner of an incident from me (System Adminstrator) to a named user when you resolve their issue, why do you have to save before and after assigning the incident to a workflow state like 'Closed'. Surely just one click of the Save button would suffice when you have completed various fields? This was the same in our last version? Maybe this would be something to address in later versions? Your views would be appreciated, thank you. We very much like our new version of SpiraTeam. Fri, 08 Aug 2014 13:50:42 -04002014-08-10T01:39:17-04:00/Support/Forum/spirateam/issues-questions/967.aspxthreadId=968Kat A (support2@inflectra.com)IE 11 Login IssueHi, I'm currently evaluating SpiraTest together with a group of users to determine if it will work for our organisation - a large retailer. We're having issues logging into SpiraTest using Internet Explorer 11 on Windows 7. All other browsers seem to work perfectly, however, when using IE 11, it seems to jump right back to the Login page without even showing an error, it's like it refreshes itself rather than doing a page submit. We initially thought that it was a compatibility view issue because all of our local domain websites are set to compatibility view, so we excluded the SpiraTest website and it's still an issue. Has anyone else experienced this? I tried searching the Knowledge Base and the forums and no one seems to have experienced this, so I am hoping there is something that we would just need to configure to get this to work. Regards Ravi PS. I know that the ideal solution would be to just tell people to stop using IE - but we have many business users who are quite content with using this browser, so that is not an option. Mon, 11 Aug 2014 08:07:48 -04002015-07-02T14:29:18-04:00/Support/Forum/spirateam/issues-questions/968.aspxthreadId=976Jim R (donotreply5@kronodesk.net)associationsEnhancement Request: In Associations, show "Artifact Path" value (Not sure if there's a better place to make enhancement requests than here) Within the Associations tab, please show the "Artifact Path" value. We have created extensive requirement hierarchies through indenting. It is very difficult to understand the association line items because they don't have any context like information about their parents and ancestors in the hierarchy. As a work-around, we have thought about modifying requirement names so that each name contains an abbreviated path, but that would be a headache to set up and maintain. We have also thought about creating a browser extension that would dynamically insert the path into the page DOM, but that seems like a lot of work if this could be incorporated into an upcoming SpiraTeam release. Any related ideas or concerns? Wed, 20 Aug 2014 15:46:19 -04002014-08-25T16:05:43-04:00/Support/Forum/spirateam/issues-questions/976.aspxthreadId=978Jim R (donotreply5@kronodesk.net)editingcontext treeEnhancement Request: On Detail Edit page, improve left-hand-side tree's ability to focus on the requirementWhen we are viewing or editing a specific requirement, the left-hand-side tree provides very valuable contextual information. Unfortunately, as our list of requirements has grown, the left-hand-side tree is not keeping up. That tree has a "Show X Rows" filter at the bottom of it. If it is set to display 200 rows, but our requirement is beyond that number (like if it is requirement 201), then our requirement is not displayed and not focused-on in the tree. As a result, we sometimes struggle to remember the context of the requirement we are editing because that context is not visible. So, please improve that left-hand-side tree's ability to focus on the requirement. Perhaps, when counting the rows for the tree, don't count items that are collapsed, and always collapse any unnecessary parts of the tree when loading the page. On the other hand, if I'm missing something about how things are supposed to work then please do let me know. Thanks Wed, 20 Aug 2014 19:04:21 -04002014-08-25T16:13:05-04:00/Support/Forum/spirateam/issues-questions/978.aspxthreadId=979Dennis Weisgram (dmweisgram@aol.com)email notifications comments historyEnhancement Request: When you email an item, record that action and the subject in the comments It's very convenient to email somebody an artifact and request -- through the subject -- that the recipient open the artifact and take some kind of action. Unfortunately, it's very easy to forget that you have done this. Please update the "Email" command so that it emails the artifact details and also records that action and the subject you provided in the comments. It would also be good to have the action in the history, but it's more important to have it in easily visible in the comments. Wed, 20 Aug 2014 19:34:18 -04002014-09-04T20:06:29-04:00/Support/Forum/spirateam/issues-questions/979.aspxthreadId=980Jim R (donotreply5@kronodesk.net)task predecessor prerequisite plan estimate guesstimateHow should we handle Task predecessors/prerequisitesWe have seen that a task can have a start date and an end date and a relationship to a requirement. Tasks can also be "Blocked". What seems to be missing is some sense of what a task is blocked by, like a predecessor or a prerequisite. How do other people handle this within SpiraTeam? Our sponsor wants us to plan out tasks through deployment and guesstimate an end date. I don't see how I can do that in SpiraTeam due to the apparent inability to specify predecessors. So, I either need to explain how SpiraTeam has been set up to do things differently or use a different project management tool for that kind of planning. Any suggestions? (The organization is still fairly new to Agile but I don't want to just say something about how things are done differently in Agile. Executives still need some sense of dates so they can plan ahead.) Wed, 20 Aug 2014 20:53:21 -04002014-08-25T16:03:46-04:00/Support/Forum/spirateam/issues-questions/980.aspxthreadId=981Jim R (donotreply5@kronodesk.net)incidents tasksIncidents versus Tasks; why even bother using Incidents?An "Incident" -- which can be of type Bug, Issue, Risk, etc -- does not seem to be anything more than a thing that must be acted upon. "A thing that must be acted upon" is essentially a task. So, why even bother using "Incidents" in SpiraTeam? One problem with using Incidents is that it is just an additional bucket of data that confuses people and can be lost. For example, a Release has separate tabs for Incidents versus Requirements & Tasks. The fact that people have to look at both tabs to get a full picture of a Release is confusing to our users. I don't personally see any reason why we should just use Tasks alone and not use Incidents. And, then use separate types for Tasks as needed. So, if you want to have Issues, Risks, and Bugs, etc., then those would just be different types of Tasks. Thoughts? Why might we miss out on if we don't use Incidents and only use Tasks? Mon, 25 Aug 2014 14:57:40 -04002014-08-25T16:17:16-04:00/Support/Forum/spirateam/issues-questions/981.aspxthreadId=983Kat A (support2@inflectra.com)report sql error XmlExceptionFYI: workaround for report sql and the error "System.Xml.XmlException: The '#' character, hexadecimal value 0x23, cannot be included in a name." FYI: If you are writing report SQLand run into the following error: "System.Xml.XmlException: The '#' character, hexadecimal value 0x23, cannot be included in a name." ...then make sure you aren't selecting two columns from two separate tables with the exact same name. Use aliasing to prevent the problem. For example, the following SQL will cause a problem: SELECT rel.NAME, req.NAME FROM SpiraTestEntities.R_Releases AS rel LEFT JOIN SpiraTestEntities.R_Requirements AS req on rel.RELEASE_ID = req.RELEASE_ID WHERE rel.PROJECT_ID = ${ProjectId} The following SQL is equivalent except the column name aliases will preclude the aforementioned error: SELECT rel.NAME AS rel_Name, req.NAME AS req_NAME FROM SpiraTestEntities.R_Releases AS rel LEFT JOIN SpiraTestEntities.R_Requirements AS req on rel.RELEASE_ID = req.RELEASE_ID WHERE rel.PROJECT_ID = ${ProjectId} Mon, 25 Aug 2014 20:42:41 -04002014-08-28T13:38:59-04:00/Support/Forum/spirateam/issues-questions/983.aspxthreadId=989Jon Freed (jfreed@edmap.com)task graphs velocity burnup burndown calculationsExplanation for project homepage's Task GraphsOur project's home page has a widget item called "Task Graphs". The item has three graphs: Task Velocity, Task Burnup, and Task Burndown. Can somebody please explain those graphs? Here is information from the user manual with questions: Task Velocity ā€“ this graph shows the total estimated and actual effort delivered in each project release and/or iteration Please explain the graph's vertical/Y axis. Where do the numbers come from? How were they calculated? What do they mean? For example, why would one of our releases have an actual task velocity of 1690? Task Burnup ā€“ this graph shows the cumulative amount of work outstanding for each release/iteration in the project with separate lines for the estimated, remaining and completed effort. Task Burndown ā€“ this graph shows the remaining work that needs to be done for each release/iteration in the project with separate lines for the estimated, remaining and completed effort. Neither of these graphs will display if releases is set to "All Releases". This is okay with us, but we're curious if this is the expected behavior. The horizontal/X axis appears to be dates, but they are illegible. They appear to be overlapping. Is there any way to change this? (Some graphing tools have concept of major and minor tick marks, and only the major tick marks have labels. Perhaps that would be appropriate here?) Effort is measured in hours on tasks, correct? Is effort a sum of both tasks that are associated with the release (or iteration) and tasks that are associated with requirements that are associated with the release? How is ideal effort calculated? FYI, I did search for answers to my question but I did not find any. (Specifically, I tried to find answers by searching for the terms "velocity" and "burndown". Maybe I missed something.) Tue, 02 Sep 2014 13:41:18 -04002014-09-10T17:09:25-04:00/Support/Forum/spirateam/issues-questions/989.aspxthreadId=990Jon Freed (jfreed@edmap.com)drag-and-drop reorder reorderingEnhancement Request: Please improve drag and drop for reordering items Having the ability to reorder items like requirements through drag-and-drop in the user interface is great. However, the user interface seems to be really finicky about the functionality. Would you improve it, please? Here are challenges that we have frequently encountered: Very often we will drag and drop something and SpiraTeam won't even pick up on the change. (It won't pop up the "Loading" message box and it won't change the order as desired.) This seems to happen because the drop areas seem to be way too small. They seem to be too easy to miss if you move the mouse just before or while you let the mouse button back up. Occasionally, SpiraTeam will seem to pick up on the change (it will pop up the "Loading" message box) but then the order does not actually change, even if we press the "Refresh" button. This is bizarre but it does happen. Rarely, but far too often, when we do a drag-and-drop operation then SpiraTeam will indent or otherwise move an item that we did not even want to have moved. (The item it changed was not the item we were dragging and dropping.) This makes no sense at all and we haven't been able to figure out why it happens. FYI, we're using the latest version of Google Chrome. Also: It might be good if the drag-and-drop would not work (it would pop up an error message) if multiple items are selected (checked) and they are either not consecutive or they are not all at the same level. I'm suggesting this because it might make the functionality a little bit more predictable for the end user. It might help prevent users from inadvertently dragging-and-dropping more items than they meant to drag-and-drop. It would be great if there was an undo button for drag-and-drop reordering along with a good visual indication to the user that they just did a drag-and-drop reorder action. This functionality would help prevent what has happened to us. Specifically, we have occasionally lost items when they were inadvertently dragged-and-dropped somewhere within our tree of items. Tue, 02 Sep 2014 14:56:53 -04002014-09-05T02:04:07-04:00/Support/Forum/spirateam/issues-questions/990.aspxthreadId=996Inflectra Sarah (donotreply6@kronodesk.net)iterationsEnhancement Request: Rename menu item "Planning > Iterations" This is minor enhancement request. It is especially good for brand-new people who are trying to get used to SpiraTeam terminology and to navigating the user interface. Currently, there is a menu item "Planning > Iterations". However, that menu item does not take you to a list of Iterations. So, that menu item is confusingly different from the menu items for "Requirements", "Releases", "Documents", etc. If you want to see a simple list of Iterations, you instead need to go to the "Planning > Releases" page, where Iterations are listed underneath their parent Release. To help prevent confusion, I propose that the menu item "Planning > Iterations" be renamed. I suggest "Planning > Release Plans". This name makes sense because when you go to the page you view its information in the context of a Release, not an Iteration. And, the page's information is the plan for both the Release and for any Iterations that it may have, and the plan for the Release is first and foremost. Incidentally, the help center page for this page talks about using this Iterations page for batch assignment items to a Release or Iteration. However, we haven't found any functionality on the Iterations page for batch assignment like a button or drag-and-drop. Wed, 10 Sep 2014 15:20:28 -04002014-09-12T16:25:04-04:00/Support/Forum/spirateam/issues-questions/996.aspxthreadId=997Inflectra Sarah (donotreply6@kronodesk.net)iterations planEnhancement Request: Add label "Unssigned Items" above the lower section of the "Planning > Iterations" page This is a minor enhancement request, but one that is especially important for people just trying to orient themselves to the SpiraTeam user interface. On the "Planning > Iterations" page (which is more of a "Release Plans" page), please add an "Items not in a Release or Iteration" label above the page's second section. The help center page for the page clearly states that the page has two sections and describes what is listed in the second section. However, that is only helpful if a user actually reads the help center page. A label on the page itself will be great for people trying to orient themselves to the user interface. I'm not sure if "Items not in a Release or Iteration" is the best label. "Unscheduled Items" would be more concise and would seem appropriate because the help center page says that the second section contains items that "need to be scheduled for a specific iteration". However, I think "Items not in a Release or Iteration" is better than "Unscheduled Items" because an item (or at least a Task item) can have a scheduled start date without being related to a release or iteration. Wed, 10 Sep 2014 15:37:59 -04002014-09-12T16:22:34-04:00/Support/Forum/spirateam/issues-questions/997.aspxthreadId=1003Kat A (support2@inflectra.com)report generate error 0xA0 xsltFYI: workaround for report xslt and the error "Name cannot begin with the ' ' character, hexadecimal value 0xA0. Line X, position X." When generating/executing a report, we frequently run into the error "Name cannot begin with the ' ' character, hexadecimal value 0xA0. Line X, position X." As far as we can tell, this error is related to pasting text into the report's xslt "Template" field. It seems that when you do a paste, if the text you are pasting begins or ends with a space, then code within the field's paste event replaces beginning and ending spaces with non-breaking space characters (0xA0). The best workaround we have found is to not include a space at the beginning or end of text that you are copying to paste in the field. This is not a solution because it is very common to copy-paste text within the xslt "Template" field that has either a leading or trailing space, e.g. while pasting html or xsl attributes from one element to another. If you have encountered this error then it's difficult to resolve it because the offending character looks just like a normal space. Here's an additional workaround for finding problematic non-breaking spaces after encountering the error: Open a separate browser tab to http://regexpal.com/ Put the following text in the page's top box \xA0 Copy-paste your text from your xlst Template field into the page's second box. The non-breaking spaces should now be highlighted. (Highlighting alternates between yellow and blue for each match.) You can ignore non-breaking spaces that appear at the beginning of lines. They don't need to be changed or replaced. They won't break the report. Replace the non-breaking spaces that aren't at the beginning of lines with normal spaces (within the xlst Template field). Tue, 16 Sep 2014 13:53:34 -04002014-09-18T13:45:57-04:00/Support/Forum/spirateam/issues-questions/1003.aspxthreadId=1005Jim R (donotreply5@kronodesk.net)report reporting xslt entity-sql sql html rest join jqueryFYI: how to create a report the outputs JavaScript object dataFYI, here is how to create a report that puts data into a JavaScript object. (It uses the out-of-the-box "HTML" report format.) Why? Well, if you have data in a JavaScript object it is then easier to use that data with things that like to have JSON or a JavaScript object as input. These things might include a REST interface to another system, fancy JavaScript-based reporting engine, or something else . Perhaps you just want to customize the report output and would rather do it in JavaScript than in XSLT. Why not just use the existing Spira REST api to get the data in a JavaScript object? You could, but not all objects are available through the published api. Also, you might just find it easier and faster to get all your data in one report rather than through multiple calls to the Spira REST api. I've thrown in some extras into this example. How to join tables in Entity-SQL How to use a Entity-SQL query as a table (and join to it) How to cast a number to a string in Entity SQL (because we are storing release owner in the custom field CUST_01 field because release owner isn't in the out-of-the-box data model) How to run an msxsl script during the server-side XSLT processing How to include jQuery in the report output How to create a string in the javascript object that includes an "a" hyperlink object. Enjoy. DISCLAIMER: This is released to the SpiraTeam community free of charge, but you use it at your own risk. Work at a college or university or know people who do? Contact ED MAP to learn how we get great course content into the students' hands, lower the cost of education, and improve outcomes. STEPS: Create a new report. Administration > System > Edit Reports, Add New Report. Name it whatever you want. Category "Release Reports" makes sense for this example. Add New Custom Section Here is example Entity-SQL for retrieving release data SELECT r.PROJECT_ID, r.RELEASE_ID , r.INDENT_LEVEL , r.NAME, r.DESCRIPTION , u.USER_NAME AS OWNER , r.START_DATE , r.END_DATE , sq.COUNT_OF_REQS FROM SpiraTestEntities.R_Releases AS r LEFT JOIN SpiraTestEntities.R_Users AS u on r.CUST_01 = cast(u.USER_ID AS String) LEFT JOIN (SELECT q.RELEASE_ID AS RELEASE_ID, count(q.REQUIREMENT_ID) AS COUNT_OF_REQS FROM SpiraTestEntities.R_Requirements AS q WHERE q.IS_DELETED = false GROUP BY q.RELEASE_ID) AS sq ON r.RELEASE_ID = sq.RELEASE_ID WHERE r.PROJECT_ID = ${ProjectId} AND r.IS_DELETED = false AND r.ACTIVE_YN = 'Y' ORDER BY r.INDENT_LEVEL Here is example XSLT for creating the HTML output. function escape(str) { // Escape characters that may cause JavaScript compile errors. // The selected chars are based on the list at http://json.org // The chars do not include all possibly problematic characters such as \ufour-hex-digits. // Note that default server-side scripting language is JScript. Language reference at http://msdn.microsoft.com/en-us/library/x85xxsf4(v=vs.90).aspx str = str.replace(/^(\s*)([\W\w]*)(\b\s*$)/,'$2'); // this is supposed to trim the string; unlike JavaScript, JSCript doesn't have a trim function str = str.replace(/\\/g,'\\\\'); str = str.replace(/\//g, '\\/'); str = str.replace(/"/g, '\\'); // str = str.replace(/\b/g,'\\b'); // This ends up putting \b all over the place so it is commented out. We probably won't see this character anyways. str = str.replace(/\f/g,'\\f'); str = str.replace(/\n/g,'\\n'); str = str.replace(/\r/g,'\\r'); return str.replace(/\t/g,'\\t'); } function getTime(str) { return Date.parse(str); } /* the aSTReleases array object has " + aSTReleases.length + " elements. Here it is, stringified: "+ JSON.stringify(aSTReleases,null,2) + " "); }); /*]]>*/ var aSTReleases=[ {'link':' ', "projectId":" ", "releaseId":" ", "indentLevel":" ", "name":" ", "description":" ", "owner":" ", "countOfReqs":" ", "startDateInMS":" ", "endDate":" "}, 0]; aSTReleases.pop(); Save the report then run it in the HTML format. null Thu, 18 Sep 2014 14:31:56 -04002014-09-22T15:43:04-04:00/Support/Forum/spirateam/issues-questions/1005.aspxthreadId=1016Jim R (donotreply5@kronodesk.net)saved report saved reports link popup pop-upFYI: Links for Saved Reports use pop-ups (which you might be blocking)Recently we couldn't figure out why a person was unable to open Saved Reports that were listed in the Reporting page's widget "Saved Reports". Ultimately, we discovered that the person's Chrome browser was preventing the Saved Report from being opened because the link is trying to open the report as a popup and Chrome was blocking it as a popup. We completely missed Chrome's message about a popup being blocked. I'm just posting this here to help anybody who might have the same problem and searches the forum for helpful information. Tue, 30 Sep 2014 13:53:16 -04002014-10-02T18:19:33-04:00/Support/Forum/spirateam/issues-questions/1016.aspxthreadId=1130Lance Snead (lance.snead@gmail.com)csharp SOAP quick-startFYI - quick steps to read & write data through SOAP interface with C# As a community service, here are some quick steps to start using the SOAP interface so that you can programmatically read and write data in your SpiraTeam instance. These steps are for .NET C#. These steps supplant the Inflectra knowledge base article " How to access Spira v3.x SOAP web services using C# ". Use at your own risk. 1. Download and install the free Visual Studio 2013 Express for Windows Desktop. 2. Through it, start a new project. Use the template for a Visual C# Console Application project. 3. Through the menu 'Project', add a service reference. For the address, provide the correct URL for your instance's SOAP interface. It may look something like the following, which is for our hosted instance: https://edmap.spiraservice.net/Services/v4_0/ImportExport.svc. Change the namespace from ServiceReference1 to "SpiraImportExport40". 4. Replace all the code in your program.cs file with the code after the line below. 5. Then, in the program.cs file, do the following: 5a. On line, 19, r eplace the EndPoint web address with the appropriate URL for your instance's SOAP interface. (The same URL you used in step 3.) 5b. On lines 27 and 32, adjust the key/id fields. Use a valid project id and a valid release id. 5c. On line 28, provide your username and password. 6. If the URL you are using starts with "https" instead of "http", then do the following. 6a. Through the Edit menu, do a Replace in Files. Replace "ttpBind" with "ttpsBind" in your entire solution. Replace All. (Should be 36 replacements.) 6b. In the program.cs file on line 24, replace "BasicHttpSecurityMode.None" with "BasicHttpsSecurityMode.Transport". 7. Build the solution and start it. Enjoy. program.cs code: ------------------------------------------------- using System; using System.Collections.Generic; using System.Linq; using System.ServiceModel; using System.Text; using System.Threading.Tasks; namespace ConsoleApplication3 { class Program { static void Main(string[] args) { //The following code will connect to Spira, authenticate, connect to a project and then get a list of incidents fixed in a specific release: //Instantiate the web-service proxy class and set the URL from the .config file SpiraImportExport40.ImportExportClient spiraImportExport = new SpiraImportExport40.ImportExportClient(); spiraImportExport.Endpoint.Address = new EndpointAddress("http://servername/SpiraTest/Services/v3_0/ImportExport.svc"); //Configure the HTTP Binding to handle session cookies BasicHttpBinding httpBinding = (BasicHttpBinding)spiraImportExport.Endpoint.Binding; httpBinding.AllowCookies = true; httpBinding.Security.Mode = BasicHttpSecurityMode.None; //Next lets authenticate and connect to the project int projectId = 1; spiraImportExport.Connection_Authenticate("username", "password"); spiraImportExport.Connection_ConnectToProject(projectId); //Now lets get a list of incidents fixed in Release RL00005 int releaseId = 5; List remoteFilters = new List (); SpiraImportExport40.RemoteFilter remoteFilter = new SpiraImportExport40.RemoteFilter(); remoteFilter.PropertyName = "ResolvedReleaseId"; remoteFilter.IntValue = releaseId; remoteFilters.Add(remoteFilter); SpiraImportExport40.RemoteSort remoteSort = new SpiraImportExport40.RemoteSort(); remoteSort.PropertyName = "Name"; remoteSort.SortAscending = true; SpiraImportExport40.RemoteIncident[] remoteIncidents = spiraImportExport.Incident_Retrieve(remoteFilters.ToArray(), remoteSort, 1, 999999); //Loop through and display ID, name and description foreach (SpiraImportExport40.RemoteIncident remoteIncident in remoteIncidents) { Console.WriteLine(remoteIncident.IncidentId + " | " + remoteIncident.Name); } Console.WriteLine(""); Console.Write("Press Enter to Exit..."); Console.ReadLine(); spiraImportExport.Connection_Disconnect(); } } } Tue, 13 Jan 2015 20:06:35 -05002018-11-08T15:08:46-05:00/Support/Forum/spirateam/issues-questions/1130.aspxthreadId=1138Kat A (support2@inflectra.com)inactive releasesChange Request(?): Do not display inactive Releases and Iterations in dropdowns in Requirements, Incidents, etc. Some of our Releases and Iterations are inactive. However, they are still displayed in dropdowns such as the Incident "Detected Release" and "Resolved Release" dropdowns. This is confusing for users. Is there a way to prevent inactive releases and iterations from being displayed in such dropdowns? If not, please consider this to be a change request for a future release. Fri, 23 Jan 2015 15:32:26 -05002015-01-27T19:30:53-05:00/Support/Forum/spirateam/issues-questions/1138.aspxthreadId=1139Jon Freed (jfreed@edmap.com)description height scrollingEnhancement Request: Auto-size description field's height to better display its text Please change all description fields' display size. Please make it auto-size its height. 1. When it does not have focus (so when it is not being edited), then it should be tall enough so that its entire text can be read without any scrolling within the description field itself. (The user may still need to scroll the page if the description is that big.) 2. When it does have focus (so when it is being edited), then it should still be tall enough to see the text being edited without scrolling, but it should not be any taller than the window area. (max size = window height) We use long descriptions sometimes with tables and bullet points, etc. It's a big pain point for users to not be able to see more of the description than about 2 inches in height. Fri, 23 Jan 2015 16:30:10 -05002015-02-26T16:44:37-05:00/Support/Forum/spirateam/issues-questions/1139.aspxthreadId=1153Ilia Poliakov (ilya.polyakov@edetek.com)release iteration effort plan task actual remaining projected available How are release/iteration effort fields calculated? (Plan, Task, Actual, Remaining, Projected, Available) Would you please confirm or correct the following table about how the release/iteration effort fields are calculated? Please note that there are three Enhancement Requests included below and the report of one possible defect . I have not been able to find definitive definitions though I reviewed the online help and also questions in this forum. There are effort/hour columns on a lot of SpiraTeam entities (e.g. release/iteration, incident, task, requirement) and its very difficult to understand the relationship between them all. Enhancement request: Please include these kind of calculated field definitions in the actual user interface itself. For example, put a question mark icon next to the label for each and every calculated field (not just these six) and when a user hovers his mouse cursor over the icon then the definition should appear. RELEASE/ITERATION COLUMN DEFINITION. HOW IS IT CALCULATED? ARE THE VALUES ROLLED UP FROM CHILD RELEASES/ITERATIONS TO THEIR PARENTS? Plan Effort = ((The # Resources times the number of working days, inclusively, between the Start Date and End Date ) times the Work Hours Per Day ) minus (the # Non Work Days times the Work Hours Per Day ). Roughly synonymous with a top-down estimate. Whether a particular date is a working day depends on the Admin > Planning Option Work Days Per Week . If the option is 5, then the working days are M, T, W, R, F. If it is 6, then Saturday is a working day. The Work Hours Per Day is set on the Admin > Planning Option page. Plan Effort is not affected by any child data. It is not affected by child Iterations. It is not affected by child Requirements, child Tasks, child Incidents, etc. No. Task Effort = All child Task Est. Effort plus child Incident Est. Effort . Roughly synonymous with a bottom-up, task-driven estimate. Only the direct childrens values are included. The values for Tasks or Incidents that are merely related through an association tab are not included. The Requirement Est. Effort value is not included. (Incidentally, a Requirement Est. Effort is based on the Requirement Estimate field. Enhancement Request: Please rename this Release/Iteration column from Task Effort to Est. Effort . That will help users better understand where its source values comes from. Yes. Actual Effort = All child Task Actual Effort plus child Incident Actual Effort . The Requirement column Actual Effort is not an editable column and it is not included in the sum. (It is itself a calculated column that sums the Tasks that are children of the Requirement.) Yes. Remaining Effort = All child Task Remaining Effort plus child Incident Remaining Effort . Synonymous with an Estimate To Completion (ETC). Only the direct childrens values are included. The values for Tasks or Incidents that are merely related through an association tab are not included. The Requirement column Remaining Effort is not an editable column and it is not included in the sum. (It is itself a calculated column that sums the Tasks that are children of the Requirement.) Yes. Projected Effort = All child Task Projected Effort plus child Incident Projected Effort . Synonymous with an Estimate At Completion (EAC). This column is a sum of values that are themselves calculated values. On any one Task, Incident, or Requirement row, the Projected Effort column equals that rows Actual Effort plus that rows Remaining Effort . As a result, a rows Projected Effort can be more or less than the rows original estimated Task Effort , and it can be used to evaluate the accuracy of that Task Effort . Only the direct childrens values are included. The values for Tasks or Incidents that are merely related through an association tab are not included. The Requirement column Projected Effort is not an editable column and it is not included in the sum. (It is itself a calculated column that sums the Tasks that are children of the Requirement.) Yes. Available Effort = The Release/Iteration rows Plan Effort minus the rows Projected Effort . Roughly synonymous with the Available Resource Capacity at the level of the Release/Iteration row. A parent Release will appear to have more Available Effort than its children Iterations if it has more resources than the sum of its children and has the same dates, or if it has the same number of resources as that sum but its duration is greater. Or some combination thereof. A parent Release will appear to have less Available Effort than its children Iterations if it has less resources than the sum of its children and has the same dates, or if it has the same number of resources as that sum but its duration is less. Or some combination thereof. These discrepancies occur because Plan Effort is not rolled up. It is calculated separately for each Release/Iteration row based on that rows own resources and dates. Also, SpiraTeam does not require an Iterations dates to be the same as or inside its parent Release dates. Enhancement request: Dont allow an Iterations dates to be outside of its parent Releases dates. Defect(?) Report: It doesnt seem to make sense that this column and its source columns (Plan Effort and # Resources) do not roll up. It feels like each row should have a # Resources and a Sum Resources column, and then each rows Plan Effort should be based on the Sum Resources. This will preclude the defective-looking Available Effort values that currently exist when there is a mismatch between the number of resources and dates on a parent release versus its child iterations. No. Fri, 06 Feb 2015 15:57:33 -05002021-07-12T05:48:46-04:00/Support/Forum/spirateam/issues-questions/1153.aspxthreadId=1156Inflectra Sarah (donotreply6@kronodesk.net)social feeds tagging mentions updated indicatorsEnhancement Request: tagging, feeds, when-updated indicators Please add functionality for following artifacts, @-sign tagging and mentions, and user feeds. Aka what some people refer to as "social" functionality. Obviously, this is a big thing to request. But it would be awesomely helpful to users! Our users -- especially our casual users, which are the biggest group -- have a very challenging time trying to keep track of what's going on in SpiraTeam. Social functionality and a feed would help them. I just can't emphasize that enough. However, it would have to be a feed that can be tuned, so that users can decide what kind and degree of updates they want in their feed. Otherwise, it will become like the email notifications. Our users have tuned them out because they're unmanageable when a lot of edits are occurring, especially minor edits. Incidentally, a parallel and perhaps more valuable capability would be visual indicators of how recently an artifact was changed, or how recently an artifact's children were changed, or how recently an associated artifact was changed. Color-coded indicators, perhaps. Such indicators will give users an alternative to a feed and to a barrage of notification emails. The indicators would allow them to log in and check at any time to see if any of the items they care about have been updated recently. This will especially help when the updates are due to furious editing and revising. Users don't usually care if an artifact was revised 50 times in a week. They just care that it was changed since the last time they examined it. Now, back to tagging & feeds: Tagging/mentions could used as a shortcut to cross-reference artifacts and users. Also to insert stuff into related artifacts' comments feed. Here are a few use cases to illustrate what I mean by that. 1. A user is commenting on an incident. The user tags/mentions another user. As a result, that user's comments feed now contains an entry with the incident's high-level fields plus the comment itself. (A prerequisite for this is to add comments feeds to users. To keep things simpler regarding security and visibility, it could just be a private "mentions" feed, and each user would only be able to see their own "mentions" feed.) 2. A user is commenting on an incident. The user tags/mentions a requirement. As a result, that requirement's comments feed now contains an entry with the incident's high-level fields plus the comment itself. Also, an association is created between the requirement and the incident (for their respective "association" tabs) if that association did not already exist.) Tue, 10 Feb 2015 15:03:10 -05002015-02-13T15:59:08-05:00/Support/Forum/spirateam/issues-questions/1156.aspxthreadId=1157Jon Freed (jfreed@edmap.com)artifact hierarchy pathEnhancement Request: "go to" button in left-side list and "path" on the edit form For those of us who use a hierarchy of requirements and releases/iterations, the location of a specific artifact in its hierarchy can be very difficult to ascertain when we're on the artifact's edit page. To make it easier to see an artifact's context, please add a "go to" button for the left-side list. The button should filter the list so that the list will only display the artifact and its siblings in the hierarchy, its parent and its parent's siblings, its grandparent and its siblings, etc. Also, above the artifact name in the edit form, please add a "Path" field. It would display the artifact's parent's name, grandparent's name, etc. As you may have noticed, the "path" portion of this enhancement request is similar to a previous enhancement request that I made . However, that request was about including the path for items on an artifact's associations tab, while this "path" request is about having an artifact's path show up above its name or title (which is above all the tabs). Tue, 10 Feb 2015 15:34:50 -05002015-02-26T14:50:26-05:00/Support/Forum/spirateam/issues-questions/1157.aspxthreadId=1161Inflectra Sarah (donotreply6@kronodesk.net)save filter share querystringEnhancement Request: put list filter criteria into URL query string to facilitate sharing Currently, the only way to share a filtered list view is to save the filter. That requires four clicks plus typing, and -- more importantly -- can result in an unmanageable list of saved and shared filters. Not all filters are worth saving for the long term. Please put filter criteria into the page's query string when the user clicks on the button "Filter", and please load any such filter when a page is loaded. This will enable people to quickly and easily share a custom-filtered list by just copy-pasting the page URL address into an email or chat box. And, they won't have to worry about whether that particular filter had already been saved. They won't have to think about directing the recipient to a particular saved filter in the UI. And they won't have to worry about deleting that filter after its usefulness has expired. Thu, 12 Feb 2015 16:19:27 -05002015-02-13T16:40:18-05:00/Support/Forum/spirateam/issues-questions/1161.aspxthreadId=1194Kat A (support2@inflectra.com)notifications viewed byEnhancement Request: Artifact "Viewed By" tab (who has viewed the artifact and the last time they did)Please add a "Viewed By" tab to each artifact. It would be a list with three columns: The user who viewed that artifact When that user last viewed it. (IMO, you don't really need to keep view history. Just the last view date is sufficient.) The number of history line items since that last view. Perhaps also provide an indicator about the degree of changes since that last view. E.g. a number or icon corresponding to the http://en.wikipedia.org/wiki/Levenshtein_distance I am making this request because it's difficult for us to determine who has seen items in SpiraTeam, and more importantly, to determine whether we need to take action because somebody hasn't seen an item in SpiraTeam. Whether we need to proactively walk by their desk because the prompts and notifications they've received haven't yet prompted them to look in SpiraTeam. Mon, 23 Mar 2015 14:28:14 -04002015-04-21T14:43:09-04:00/Support/Forum/spirateam/issues-questions/1194.aspxthreadId=972Jan Hudson (jan.hudson@shu.ac.uk)Linking Spirateam artifacts with SVN (Tortoise) items Hi all I'm new to the integration of Spirateam and SVN, and although I can view the source code I can't link an artifact with an SVN item I've tried adding a token to the SVN item but can't get Spirateam to pick it up. I'm using a test environment, so that might be restricted in some way. Can anyone please explain in simple terms what I need to do? The manuals are not very user-friendly... :) Thanks in advance. Mon, 18 Aug 2014 13:31:52 -04002014-08-19T15:08:22-04:00/Support/Forum/spirateam/issues-questions/972.aspxthreadId=993Jim R (donotreply5@kronodesk.net)Incident link issue from SpirTeam to JIRA Hi, I am working on an integration Spira Team incident with Jira issue. I am using Desktop sync plugin for this issue linking between Jira and SpiraTeam. I have done all the settings according to the inflectra documentation. Worked on Plugin mapping, Project mapping, standard field mapping and done with custom filed mapping. New Issues in Jira are linking from JIra to Spira and I can see the issue link in JIta. However, I am not getting why the issue in SpiraTeam is not linked in other way i.e. f rom Spira to JIRA. Thanks Swachand Mon, 08 Sep 2014 22:47:36 -04002014-09-11T21:36:54-04:00/Support/Forum/spirateam/issues-questions/993.aspxthreadId=994Jim R (donotreply5@kronodesk.net)Incident link issue from SpirTeam to JIRA Hi, I am working on integrating SpiraTeam incident with Jira issue. I am using Desktop sync plugin for this issue linking between Jira and SpiraTeam. I have done all the settings according to the inflectra documentation. Worked on Plugin mapping, Project mapping, standard field mapping and done with custom field mapping. New Issues in Jira are linking from JIra to Spira and I can see the issue link in JIra. However, I am not getting why the issue in SpiraTeam is not linked in other way i.e. f rom Spira to JIRA. Thanks Swachand Mon, 08 Sep 2014 22:55:04 -04002014-09-11T21:36:34-04:00/Support/Forum/spirateam/issues-questions/994.aspxthreadId=1002David J (support1@inflectra.com)not able to integrate spirateam with bugzilla Hi Team, I am using license spirateam version 4.1.0.5 and i want to integrate this with bugzilla, but i am not able to find any guide for this. I can see guide where i get solution for integrating spiratest with bugzilla but there is no guide for spirateam and bugzillla. Regards Lokesh Jangir Mon, 15 Sep 2014 06:32:24 -04002014-09-15T12:34:59-04:00/Support/Forum/spirateam/issues-questions/1002.aspxthreadId=1014Sam Johnson (samjohnson@chally.com)Jenkins plugin Whenever we do a test connection from Jenkins, we keep getting "undefined operation name Build_Create. Our version of Spira Team right now is 3.1. Here is the stack trace: javax.servlet.ServletException: java.lang.Error: Undefined operation name Build_Create at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:778) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:858) at org.kohsuke.stapler.MetaClass$6.doDispatch(MetaClass.java:248) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:53) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:728) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:858) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:631) at org.kohsuke.stapler.Stapler.service(Stapler.java:225) at javax.servlet.http.HttpServlet.service(HttpServlet.java:848) at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:686) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1494) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:96) at hudson.plugins.greenballs.GreenBallFilter.doFilter(GreenBallFilter.java:58) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:99) at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:88) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1482) at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:48) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1482) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84) at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at jenkins.security.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:117) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.ui.basicauth.BasicProcessingFilter.doFilter(BasicProcessingFilter.java:174) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at jenkins.security.ApiTokenFilter.doFilter(ApiTokenFilter.java:74) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249) at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:76) at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:164) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1482) at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:46) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1482) at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:81) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1474) at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:499) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:137) at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:533) at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:231) at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1086) at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:428) at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:193) at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1020) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:135) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:116) at org.eclipse.jetty.server.Server.handle(Server.java:370) at org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:489) at org.eclipse.jetty.server.AbstractHttpConnection.content(AbstractHttpConnection.java:960) at org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.content(AbstractHttpConnection.java:1021) at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:865) at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:240) at org.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java:82) at org.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.java:668) at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.java:52) at winstone.BoundedExecutorService$1.run(BoundedExecutorService.java:77) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Caused by: java.lang.Error: Undefined operation name Build_Create at com.sun.xml.internal.ws.model.JavaMethodImpl.freeze(Unknown Source) at com.sun.xml.internal.ws.model.AbstractSEIModelImpl.freeze(Unknown Source) at com.sun.xml.internal.ws.model.RuntimeModeler.buildRuntimeModel(Unknown Source) at com.sun.xml.internal.ws.client.WSServiceDelegate.createSEIPortInfo(Unknown Source) at com.sun.xml.internal.ws.client.WSServiceDelegate.addSEI(Unknown Source) at com.sun.xml.internal.ws.client.WSServiceDelegate.getPort(Unknown Source) at com.sun.xml.internal.ws.client.WSServiceDelegate.getPort(Unknown Source) at com.sun.xml.internal.ws.client.WSServiceDelegate.getPort(Unknown Source) at javax.xml.ws.Service.getPort(Unknown Source) at com.inflectra.spiratest.plugins.soap.ImportExport.getBasicHttpBindingIImportExport(ImportExport.java:56) at com.inflectra.spiratest.plugins.SpiraImportExport.testConnection(SpiraImportExport.java:279) at com.inflectra.spiratest.plugins.SpiraBuilder$DescriptorImpl.doTestConnection(SpiraBuilder.java:165) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.kohsuke.stapler.Function$InstanceFunction.invoke(Function.java:298) at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:161) at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:96) at org.kohsuke.stapler.MetaClass$1.doDispatch(MetaClass.java:120) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:53) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:728) Wed, 24 Sep 2014 17:45:06 -04002014-09-24T20:19:01-04:00/Support/Forum/spirateam/issues-questions/1014.aspxthreadId=1029Jim R (donotreply5@kronodesk.net)re-usable reportHow to create re-usable test execution report per sprint. Hi just started to use this tool and I have 2 questions/ 1.Please could anybody provide exact steps to create re-usable test execution report per sprint. Reports->Test Run summary? 2.How can I create a filter for existing TC which are not linked to requirements? I went to Reports Chose the Requirements Traceability Report Run the report in HTML format, no filters specified Under the 'Requirements Reverse Traceability' I see some TC linked and some not. What should I do if I must create a report and get date only TC which are not linked to the requirements. Thank you in advance. Thu, 09 Oct 2014 01:31:24 -04002014-10-13T15:45:16-04:00/Support/Forum/spirateam/issues-questions/1029.aspxthreadId=1034David J (support1@inflectra.com)Test Cases - Images are not appearing Hi .. After I import Test cases through MS Add-on , 1. I cant see any images through Spira Application . Why is that ? ā€‹ 2. But when I maximize the "Description" view and "Expected Result" view, I can see the images ā€‹3. Even though those pictures were showing in the maximize view, still they are not appearing in the Report preview, Why is that ? Thank you .. Mon, 13 Oct 2014 07:04:39 -04002014-10-13T15:35:11-04:00/Support/Forum/spirateam/issues-questions/1034.aspxthreadId=1035Kai Gerhold (kai.gerhold@apartis.de)Unable to view Source code Hi, Iam unable to view Repository.Iam getting following error. System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary. Please can anybody help me? Mon, 13 Oct 2014 11:37:11 -04002014-10-20T10:10:56-04:00/Support/Forum/spirateam/issues-questions/1035.aspxthreadId=1043Kat A (support2@inflectra.com)Test sets have dissapeared? Hi, Hopefully someone can help. The situation I have is that I set up 2 folders within the test set tab and under that I added 3 test sets for each folder. I ran one of the test sets yesterday and all looked fine. When i have come to run the others today none of the test sets are showing under the folders. I have had a look in the "project history changes" screen and there is no record of the test sets ever being there (either the add or the deletion). When i go to a test case which was part of the test set that I ran yesterdy I can see the status and it even references one of the lost test sets. Does anyone have any idea how I can resurrect the lost test sets? Many Thanks Tim Thu, 16 Oct 2014 13:04:26 -04002014-10-17T14:49:36-04:00/Support/Forum/spirateam/issues-questions/1043.aspxthreadId=1063David J (support1@inflectra.com)REST API url / setting upI would like to know 1) What the REST api is for my installation? 2) Is there anything that i need to do on the IIS side to enable the REST api functionality Wed, 05 Nov 2014 12:34:16 -05002014-11-12T19:09:27-05:00/Support/Forum/spirateam/issues-questions/1063.aspxthreadId=1068Jim R (donotreply5@kronodesk.net)Quick method to set a tests execution status Does anyone have a quick method for setting the execution status on a test without going through the step execution UI? Tue, 11 Nov 2014 16:15:06 -05002014-11-13T11:25:00-05:00/Support/Forum/spirateam/issues-questions/1068.aspxthreadId=1132Peter Oberhauser (peter.oberhauser@ruag.com)custom property sizeCustom Property: Type Text (rich text): How to adjust size of the displayed text field Hi all I defined a custom property (type text, rich text enabled) for the test cases. Now, I would like to enlarge this text field to display all the data. How can I do that? Regards Peter Thu, 15 Jan 2015 12:57:34 -05002015-01-21T06:29:56-05:00/Support/Forum/spirateam/issues-questions/1132.aspxthreadId=1092Kat A (support2@inflectra.com)No release change on taskHi, we're using SpiraTeam 4.1.0.5. If I change the Release of an requirement, let's say from 5.1.0 to 5.2.0, and this requirement has some tasks, the tasks release does not change. Why is this so and how can I change this behaviour? Thanks! Thu, 04 Dec 2014 14:15:31 -05002014-12-12T16:55:03-05:00/Support/Forum/spirateam/issues-questions/1092.aspxthreadId=1086Kat A (support2@inflectra.com)One User Unable to Open Test Cases for just one Project - Getting Error Hi We currently have an issue where one user is unable to open test cases for one specific project, everytime the user tries to open that project's test case he gets the error below; System.Data.SqlClient.SqlException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. I created a new user but as soon as this new user tries to access level one of the Test Case of this project it gets the same error. Other users are able to perform this task. Please advise in this regard. Wed, 03 Dec 2014 07:00:13 -05002014-12-03T12:05:26-05:00/Support/Forum/spirateam/issues-questions/1086.aspxthreadId=1097Vanessa Smith (vanessa.smith@flhosp.org)Document folder Hi Please can someone explain me how I can create a folder structure in Spirateam? We would like storing all document artifacts with our spireteam projects but can figure out how to create a folder structure - we have only the "Root folder" Thanks in advance Lars Sun, 07 Dec 2014 12:52:11 -05002014-12-08T18:59:19-05:00/Support/Forum/spirateam/issues-questions/1097.aspxthreadId=1128Kat A (support2@inflectra.com)install IIS Windows 8Menus issu related Dear Team; I am trying to go through features of SpiraTeam Version 4.2.0.4 (Trial version of 30days); and Once logging in using administator as username, I am not able to see menues. I mean the menu showing Planning,Testing,Tracking,Reporting and where logout functionality is. The role is Project Owner. Can you help please? Where am I mistaken? Regards; Tue, 13 Jan 2015 07:47:00 -05002015-01-15T18:12:17-05:00/Support/Forum/spirateam/issues-questions/1128.aspxthreadId=1152Jim R (donotreply5@kronodesk.net)users delete samplesOK to Delete Sample Projects and Users?To clean up my installation, I'd like to delete all the users and the "Legacy Application," "Library Information System," "Sample Application One" and "Sample Application Two" sample projects that were included with the initial provisioning of SpiraTeam (Saas version). All I want to have left are the users I add and my organization's projects. Does deleting the sample projects and users result in any negative consequences?Thu, 05 Feb 2015 22:41:32 -05002015-02-06T16:33:00-05:00/Support/Forum/spirateam/issues-questions/1152.aspxthreadId=1151Kat A (support2@inflectra.com)Spira Team execution status is not updated for some test cases while execution a Test Set(list of Test Cases) Hi, Background: We are using Command line engine as Automation engine in Remote Launch. Problem Statement: Even after successful test case execution, for some cases the Execution Status in the SpiraTeam is not updated. Whereas the Test Results show output results as success for the same test case. Could you please let us know how to resolve this issue.? Is there any pre-required bandwidth with which Test cases will be updated 100%.? Thu, 05 Feb 2015 13:20:23 -05002016-02-09T15:32:04-05:00/Support/Forum/spirateam/issues-questions/1151.aspxthreadId=1158Noel C Bauman (noel.bauman@xyleminc.com)incident tracking notificationIncident Tracking/Notification Issues I am a new SpiraTeam manager/administrator and I'm trying to get our workflow established for various parts of the system before we can go "live" with it. The first problem I've run into is with Incident Tracking/Notification. As the software manager of a small development team, I need all requirement requests and incidents to be routed through me to be prioritized and detailed for processing by the programming team. Currently, when an Incident is created, I have the Creator assign it to me, specifiying me as the Owner. I then see it in My Assigned Incidents in my dashboard. I process the request and Assign it to the developers, specifying the developer as the Owner. When the developer is done, they Resolve the Incident, and again assigned to me, specifying me as the Owner. However, at that point, it does NOT appear back on My Assigned Incidents...and it also is removed from the Creators list of My Detected Incidents...even though the Incident was not Closed. So, how would I know to go reassign or Close the Incident when it doesn't appear back on my dashboard? There's something about this standard incident workflow that I don't understand...obviously. Also, on a separate but related topic, the Creator was able to modify the Resolved and Verified fields on the Incident, even though it was still assigned to the developers to work on...and even though the Creator was listed as a Tester role. How is this possible? Any help you can provide would be greatly appreciated. Tue, 10 Feb 2015 17:13:21 -05002016-01-05T17:22:45-05:00/Support/Forum/spirateam/issues-questions/1158.aspxthreadId=1168Tom Emich (thomas.emich@inin.com)test steps reportsReport on Test Step status I would like to generate a report that would allow me to view the following details for a Test Set. 1. See the total number of test cases in the test set that passed, failed or have not been run to date 2. See a list of each of the test cases that make up the test set 3. For each test case that makes up the test set, be able to display the total number of test steps that passed, failed or were not run. Using the Test Set Details Report as a base I have managed to accomplish #1 and #2. What I cannot figure out is how to display information for #3. I was hoping that as I was looping through the test cases (i.e. ), I would be able to perform an a sub loop on the associated test steps for each case (i.e. ) but that does not seem to work. How can I get to the test steps? thanks. Tue, 24 Feb 2015 23:39:23 -05002015-05-13T15:40:42-04:00/Support/Forum/spirateam/issues-questions/1168.aspxthreadId=1667Jim R (donotreply5@kronodesk.net)ldap authentication ldaps Can we add mulitple LDAPs to SpiraTeam for authentication? We would like to have more than one LDAP integrated with our SpiraTeam instance. I dont see an option for this in the SpiraTeam admin page. Is this possible? Thu, 27 Apr 2017 17:23:24 -04002017-05-02T01:42:35-04:00/Support/Forum/spirateam/issues-questions/1667.aspxthreadId=1196Thomas Hein (hein@hoeft-wessel.com)SOAP effort taskSOAP API - Get task effort per day Hi, weā€™re using SpiraTeam 4.2.0.6 and we want to use the SOAP API to import tasks into our project management system. Is it possible to query the effort for tasks that run over several days, for each day? Example: A developer is working on these days at the task ABC: 2015-04-01: 6 h 2015-04-02: 8 h 2015-04-07: 5 h And on these days at the task DEF: 2015-04-01: 2 h 2015-04-07: 1 h We need a function, that we can use to query the effort for the tasks ABC and DEF for individual days (2015-04-01/02/07). Which function can we use for this requirement? Regards Thomas Tue, 07 Apr 2015 11:58:31 -04002015-04-09T09:10:36-04:00/Support/Forum/spirateam/issues-questions/1196.aspxthreadId=1221Thomas Hein (hein@hoeft-wessel.com)SOAP Task ReleaseSOAP API - Get tasks of a specific releaseHi, weā€™re using SpiraTeam 4.2.0.6 and we would like to use the (Java) SOAP API to get all tasks of a specific release. We tried it with the code below, but the filter doesn't work, taskRetrieve() always returns all tasks of all releases. How to get all tasks of a certain release? ObjectFactory objectFactory; objectFactory = new ObjectFactory(); RemoteFilter remoteFilter = objectFactory.createRemoteFilter(); remoteFilter.setPropertyName(objectFactory.createRemoteTaskDescription("ReleaseId")); remoteFilter.setIntValue(objectFactory.createRemoteTaskReleaseId(release.getReleaseId().getValue())); ArrayOfRemoteFilter remoteFilterArray = objectFactory.createArrayOfRemoteFilter(); remoteFilterArray.getRemoteFilter().add(remoteFilter); taskArray = this.spiraImportExport.taskRetrieve(remoteFilterArray, remoteSort, 0, Integer.MAX_VALUE); Regards Thomas Wed, 27 May 2015 14:42:28 -04002015-06-24T11:20:08-04:00/Support/Forum/spirateam/issues-questions/1221.aspxthreadId=1849David J (support1@inflectra.com)Cannot add User Dear Support, I cannot add a user. I have installed SpiraTeam 5.4.3. v Mon, 14 May 2018 08:58:56 -04002018-05-17T15:46:48-04:00/Support/Forum/spirateam/issues-questions/1849.aspxthreadId=1232Jim R (donotreply5@kronodesk.net)Question regarding relationship between tasks and requirements Hi all, this is more of a conceptual question. I see that you can asscoiate a task with a requirement. Butfrom a conceptual point of view I think that tasks and requirements have a man-to-many relationship. The two requirements "Make app x faster" and "Make app y faster" might both be fulfilled by the task "Put app x on a different server than y". On the other hand a requirement like "Make app x faster" could also result in many tasks like "Review database access statements", "Use shared memory for..." etc. What is the idea in SpiraTeam to allow only ONE requirement to be associated with a task? Kind regards Werner Tue, 16 Jun 2015 12:34:59 -04002015-06-19T15:34:59-04:00/Support/Forum/spirateam/issues-questions/1232.aspxthreadId=1281David J (support1@inflectra.com)Global report across all projects Hi Inflectra, is there a way in SpiraTeam to get "global" reports across all projects: I am looking for something like a report of open/closed issues sorted by project within a time period and stuff like that. We have multiple projects and I would like to get some kind of "management summary" across all projects. Thank you! Kind regards Werner Fri, 07 Aug 2015 15:45:45 -04002015-08-11T15:24:07-04:00/Support/Forum/spirateam/issues-questions/1281.aspxthreadId=1261David J (support1@inflectra.com)system error: the server method 'CautionTestRunStep' Failed Any idea what might cause this error? All required fields filled in. Mon, 20 Jul 2015 16:45:30 -04002015-07-21T14:43:52-04:00/Support/Forum/spirateam/issues-questions/1261.aspxthreadId=1256Youcef Mostefai (youcef.mostefai@ctsu.ox.ac.uk)Unable to login to SpiraTest after a fresh installation Hello, We have SpiraTest version 3.1. SpiraTest was re-installed from scratch. When I tried to login using the credentials as specified in the documentation ( Username: Administrator and Password: PleaseChange) I got the following error message: ā€œInvalid user name or password entered, please try againā€. I would be very grateful if you could advise regarding the issue described above. Many thanks, Y.M. Fri, 17 Jul 2015 10:51:45 -04002015-07-28T08:29:14-04:00/Support/Forum/spirateam/issues-questions/1256.aspxthreadId=1266kevin katler (kevinkatler@protonmail.com)This web page is not available ERR_CONNECTION_TIMED_OUT I am using demo.Spiraservice 30-day trail version, from past 1 week. But now, I am unable to access the link. It is throwing an error message as "Connection timed out". Can anyone help me in getting out of this Mon, 27 Jul 2015 11:11:01 -04002021-07-13T05:46:08-04:00/Support/Forum/spirateam/issues-questions/1266.aspxthreadId=1328Zdenek Grossl (Zdenek.Grossl@ness.com)Release date for SpiraTeam 5.0What is the release date for SpiraTeam 5.0? Thanks Azeef Thu, 26 Nov 2015 12:36:50 -05002016-03-08T07:46:18-05:00/Support/Forum/spirateam/issues-questions/1328.aspxthreadId=1287Kat A (support2@inflectra.com)Capturing Incident status on email notifications using custom template Previous configuration for email notifications included the Status of the Incident within the body of the email. The template was since updated to custom email notification and the status no longer displays. I have tried out all of the available tokens and cannot find one that displays Status. Is this a known issue or perhaps there is an error occurring? Thu, 13 Aug 2015 20:45:24 -04002015-08-18T18:27:31-04:00/Support/Forum/spirateam/issues-questions/1287.aspxthreadId=1295David J (support1@inflectra.com)spira rest service authentication apis web services restUnable to authenticate using spira rest services I am trying to use spira rest service and I am unable to authenticate using username and api-key, I generated the api key for the user and i have passed the authentication details in the 3 ways as mentioned in https://www.inflectra.com/SpiraDemo/Services/v4_0/RestService.aspx (look for " Accessing Services ") I get the below error The server encountered an error processing the request. The exception message is 'Access is denied.'. See server logs for more details. The exception stack trace is: at System.ServiceModel.Dispatcher.AuthorizationBehavior.Authorize(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) Could anyone please help? Tue, 08 Sep 2015 16:54:25 -04002015-09-09T03:40:06-04:00/Support/Forum/spirateam/issues-questions/1295.aspxthreadId=1778Szigeti Andrea (szigetia@mnb.hu)sortfolderspositionorderReinstate customizing the sort order of Test Folders and Test Cases I would like Inflectra to reinstate the functionality in SpiraTeam for customizing the sort order of Test Folders and Test Cases. Our government agency has used on-premise SpiraTeam since 2009. We were planning to upgrade from SpiraTeam v4.2 to v5.3, but that was before we upgraded our TEST environment to v5.3 and saw what the new folder system did to our Test Folders and Test Cases (and Test Sets, Documents, and Tasks). For years we have painstakingly arranged thousands of Test Cases and Test Folders in the sort order and hierarchy that suits our work practices and helps optimize productivity. The behavior introduced in SpiraTeam v5 destroys the logical order of our artifacts, sorts them alphanumerically by Name, and prohibits us from specifying the sort order unless we do so by using a naming convention for the artifacts. To preserve our customized sort order, we would have to rename thousands of artifacts by using a naming convention that would exploit the alphanumerical sorting. Anyone who has tried to do this in Windows Explorer knows that the naming process becomes cumbersome as you continue to add, move, and delete folders and files. I read the Inflectra article Why Did We Change How Folders Work?, and the article states that The new folders...are in the same place in the folder tree. I disagree. In the v5 folder system, our folders are no longer in the places we put them in the tree for the last eight years; their positions have changed and there is now a Root folder that never previously existed in our tree. Likewise, the Test Cases in v5.3 are not in the positions we placed them for the last eight years. I recognise the value in many of the changes from v4.2 to v5, but the changes didnt need to be made at the expense of Users being able to customize the sort order of Test Folders and Test Cases. It is interesting that the Inflectra article also says that the folders In a lot of ways now behave just like Windows Explorer (the v4.2 Help says The structure is very similar to the folder structure in Microsoft Windows Explorer). It is interesting because Microsoft displeased many Users by removing the functionality that enabled Users to manually arrange folders and files in Windows Explorer. Microsoft removed the options to disable Auto Arrange, Align to grid and Auto Sort in Windows Explorer, and that resulted in Users complaining about the removals, petitioning for their reinstatement, and creating a registry hack to reinstate the options. Such changes displease customers because of the effect on customers customizations. A tenet of software upgrades is that they should not delete customers customizations that the software previously allowed, but this is what SpiraTeam v5 does. I liken the effect of the v5 folder system on our artifacts to someone else rearranging the Transitions in customised Workflows to occur in alphanumeric order by Name instead of the logical order that the User created. An upgrade that deletes customers customisations is likely to result in disenchanted customers. Our agency is fortunate in that we have the on-premise SpiraTeam so we can test before we upgrade. From what Ive read in the SpiraTeam Support Forums, Users of the Cloud version of SpiraTeam have had their customized sort order of Test Folders and Test Cases undone without knowing that it would happen. At least our agency can choose to remain on v4.2 and keep eight years of customizations. I am grateful to Inflectra for this forum and their willingness to consider feedback from customers. Maybe other customers will add their comments to this thread. Maybe we can convince Inflectra to reinstate the functionality in SpiraTeam for customizing the sort order of Test Folders and Test Cases. Dan Thu, 30 Nov 2017 05:25:57 -05002018-05-15T15:03:24-04:00/Support/Forum/spirateam/issues-questions/1778.aspxthreadId=1308Andrew Wozniak (andrew.wozniak@solectria.com)searchGlobal versus project based search Search appears to search ALL projects rather than just the current project. The unrelated search results are typically huge and annoying. Is there a way to configure searches to be more selective? Thank you. Wed, 30 Sep 2015 21:58:37 -04002015-10-12T16:05:59-04:00/Support/Forum/spirateam/issues-questions/1308.aspxthreadId=1342Inflectra Sarah (donotreply6@kronodesk.net)Email button behaviourWhen in the Requirement Details view for a "requirement", pressing the Email button sends the requirement content. When in the Task Details view for a "task", pressing the Email button sends a notice but no content. Is there a workaround for emailing task content? Thanks. Mon, 04 Jan 2016 18:19:18 -05002016-01-14T17:34:03-05:00/Support/Forum/spirateam/issues-questions/1342.aspxthreadId=1310Kat A (support2@inflectra.com)Requirement Details - SpiraTeam Is it possible to rename or remove standard options from the requirement details overview page? For example, I don't need 'Estimate' so want to remove it and my development team wants to rename 'Release'. Running SpiraTeam v4.2.0.8 Thanks in advance. Tue, 06 Oct 2015 08:47:10 -04002015-11-30T17:11:42-05:00/Support/Forum/spirateam/issues-questions/1310.aspxthreadId=1316Kat A (support2@inflectra.com)Custom Reporting Queries I have modified the standard requirements summary report to give the output I require for a specific project. However, I now want this same template to pull the same information from all projects or all all projects in a specific group, however I am struggling with the query detail. I tried replicating the standard report as a starting point using the requirements query below: select value R from SpiraTestEntities.R_Requirements as R where R.PROJECT_ID = ${ProjectId} But using the query above, the report only returns the standard fields, it does not include the custom fields and does not populate any data from the project. Can you tell me what the standard query is for the Requirements Summary Report and I can use this as a basis to modify further? Thanks, Robbie Wed, 21 Oct 2015 11:31:00 -04002015-11-06T16:33:18-05:00/Support/Forum/spirateam/issues-questions/1316.aspxthreadId=1317Kat A (support2@inflectra.com)Filter Sharing between ProjectsI seem to be filling this forum recently but I just want confirmation on this one. I have created a Project that I will use as a template for all future projects with custom fields, standard releases, etc. I have created a filter on the requirements and would like this to be included in the copy of the template project when it is created.If I copy the project template, or create a new project based on the template, it doesn't include the saved filter (but copying the project does copy requirements, releases, etc. Is there a way to include this saved filter in the copy of a project at the moment? Or a way to share the filter between projects? Wed, 28 Oct 2015 14:40:52 -04002015-11-06T16:24:34-05:00/Support/Forum/spirateam/issues-questions/1317.aspxthreadId=1358Kat A (support2@inflectra.com)Custom Field in Excel Exports to Spira I have downloaded the latest excel template and am having trouble trying to load data from the cus-01 column into a required drop-down field. I am using the Cust_01 field in Spira Test Sets and have a list of 3 options from a drop-down menu. These options are High, Medium, Low. When I input any of these into the Excel template cus-01 column, and try to export to Spira from excel, I get an error saying the field is required. However the data in the template does upload to Spira but doesn't create the Test Set id in Excel that is used as identification for future uploads/changes to that specific Test set.. Can you advise how to address this? Does the cus-01 field require the id value of the custom list contents rather than the exact text match? Tue, 02 Feb 2016 12:40:09 -05002016-02-02T17:01:54-05:00/Support/Forum/spirateam/issues-questions/1358.aspxthreadId=1458Chris Campbell (ccampbell@aais.com)Assigning resources to a sprintHow do you limit the resources that are associated to a sprint for planning? We have users in the system for our entire organization. On the planning board I see all 75 or so people, but I only want the sprint team to show up for assignment and tracking. Fri, 13 May 2016 13:54:07 -04002016-05-13T14:00:52-04:00/Support/Forum/spirateam/issues-questions/1458.aspxthreadId=1313David J (support1@inflectra.com)session timeoutLog outs problem Hello, i need a little help because i dont know why logging out always my spira after 20 min. I find results here to fix that problem, but it didnt work in my case. Firstly i checked the IIS 7 configuraton to change the session timeout period to 60 min. After i modified the web.config. Now i have this: SessionState mode="InProc" cookieless="false" timeout="60". But if the 20 min expired, i droped out from Spira. What do you thinking about of that? What is the problem? Did I forget something else? Thank you for any idea! Regards, Mon, 19 Oct 2015 14:23:34 -04002015-10-21T19:19:35-04:00/Support/Forum/spirateam/issues-questions/1313.aspxthreadId=1321David J (support1@inflectra.com)DatabaseDatabase issue Hello, We have a database issue caused during the automatic testing, the diskspace is after the testruns full. Our work-around is that we created a query that deletes all failed testruns, but saves the testresults. We would like to have enough diskspace in the future, so i have two questions: 1) Is it possible to delete the testresults when a teststep is passed? 2) Is it possible to save the description efficient (now the description is stored twice)? ( description table with a description id , referring to test results from id) Thank you, Pascual Fri, 06 Nov 2015 08:28:47 -05002015-11-12T20:31:15-05:00/Support/Forum/spirateam/issues-questions/1321.aspxthreadId=1873K Patra (deba.patra@aricent.com)release release typeRelease Type currently I see there are 4 default type of release available in Spirateam like Major, Minor, Phase and iteration. how can i add one more type of release as per my organizations need Tue, 03 Jul 2018 11:41:58 -04002018-07-04T09:22:01-04:00/Support/Forum/spirateam/issues-questions/1873.aspxthreadId=1874K Patra (deba.patra@aricent.com)placeholder custom filedArtifact : Placeholder In Edit custom properties section I see there is a artifact type Placeholder. If i will create a custom filed here , where in project this custom filed will appear. Tue, 03 Jul 2018 11:44:38 -04002018-07-04T09:19:03-04:00/Support/Forum/spirateam/issues-questions/1874.aspxthreadId=1875David J (support1@inflectra.com)release workflowworkflow -Release I have 4 release in a project. all are Major release type. do not want to change the release type for any but i want to have a different (custom) workflow for a release out of this 4. how can i configure the same Tue, 03 Jul 2018 11:47:35 -04002018-07-03T13:25:10-04:00/Support/Forum/spirateam/issues-questions/1875.aspxthreadId=1876David J (support1@inflectra.com)workflow stateworkflow state i want to change the default workflow state of my release workflow also want to add a new state ( destination state) , how can i acheive the same Tue, 03 Jul 2018 11:49:39 -04002018-07-03T13:24:44-04:00/Support/Forum/spirateam/issues-questions/1876.aspxthreadId=1731Jim R (donotreply5@kronodesk.net)Possible improvement for searching artifacts by adding associations Hello, from former versions i got used to add associatons with searching artifacts by their IDs without typing any prefixes. It would be great if the system offers me the artifact by writing 2000 in the search field instead of RQ:2000 (even though i already select the ID type). Are there any reasons not to do so? Could it be realized in future verions? Thank you and regards, Jana Mon, 14 Aug 2017 15:54:14 -04002017-08-15T14:17:11-04:00/Support/Forum/spirateam/issues-questions/1731.aspxthreadId=1334Kat A (support2@inflectra.com)New installed Spirateam problem I just installed SpiraTeam following the guide. And then I accessed the webpage in local, but the problem is I cannot see the upper menu bar from the web page. There is just a black bar without any button. Do you know what's the problem? Mon, 07 Dec 2015 03:44:52 -05002015-12-11T15:45:11-05:00/Support/Forum/spirateam/issues-questions/1334.aspxthreadId=1519David J (support1@inflectra.com)SpiraTeam sync with Jira problem Hi, Currently we want to sync the Jira with SpiraTeam. We purpose is list below: 1. Sync the requirement with certain issue type with Jira. (When one of them is changed, will be automatically sync to another) 2. Sync incidnent with certain issue type with Jira. (When one of them is changed, will be automatically sync to another) We just start to use the Jira Plugin and now what we have done list as below: 1. Edit the " DataSyncService.exe.config " with right value 2. Start the "Data-Synchronization Service" 3. Download the relevant Jira Plugin Zip file and put to Bin folder after extract them. 4. Configure the "Data Synchronization" in SpiraTeam webpage. But now we met a problem. When it start to Sync. Thu, 04 Aug 2016 09:02:48 -04002016-08-04T14:16:20-04:00/Support/Forum/spirateam/issues-questions/1519.aspxthreadId=1520Kat A (support2@inflectra.com)SpiraTeam sync with Jira problem Hi, Currently we want to sync the Jira with SpiraTeam. We purpose is list below: 1. Sync the requirement with certain issue type with Jira. (When one of them is changed, will be automatically sync to another) 2. Sync incidnent with certain issue type with Jira. (When one of them is changed, will be automatically sync to another) We just start to use the Jira Plugin and now what we have done list as below: 1. Edit the " DataSyncService.exe.config " with right value 2. Start the "Data-Synchronization Service" 3. Download the relevant Jira Plugin Zip file and put to Bin folder after extract them. 4. Configure the "Data Synchronization" in SpiraTeam webpage. But now we met a problem. When it start to Sync. Below error appeared: " General Error: Web Exception Error calling JIRA REST API: 'The remote server returned an error: (404) Not Found.' Details: Oops, you've found a dead link. " So is there any suggestion for the error? Thu, 04 Aug 2016 09:04:15 -04002016-08-09T15:59:32-04:00/Support/Forum/spirateam/issues-questions/1520.aspxthreadId=1399Peter Brackstone (peter.brackstone@health.nsw.gov.au)IMInstantMessagingContactsSpiraTeam Instant Messaging and Contacts I understand from the Product guides that SpiraTeam has an IM function using Contacts within the domain. I can't find any content that helps me to create Contacts (to be displayed on my Home page) or to use the IM feature. Any help would be appreciated. Tue, 08 Mar 2016 04:22:04 -05002016-03-08T20:54:23-05:00/Support/Forum/spirateam/issues-questions/1399.aspxthreadId=1403Inflectra Sarah (donotreply6@kronodesk.net)SpiraTeam and Rapise I'm currently evaluating Rapise for use with SpiraTeam and need to understand what port the Rapise/SpiraTeam applications communicate over so that I can have access granted in our organisation's firewall. Is it a fixed port number and, if so, what is it? Thu, 10 Mar 2016 04:42:22 -05002016-03-10T15:38:41-05:00/Support/Forum/spirateam/issues-questions/1403.aspxthreadId=1346David J (support1@inflectra.com)Warning Fatal error 9001 Hello, We receive this below error when any one login to the application. Restarting the database fixes this error but this is temporary. I am looking for permanent fix. Server error in "/" Application -- Warning Fatal error 9001 occurred at..... Regards, Vikranth Thu, 14 Jan 2016 09:10:50 -05002016-01-14T15:41:50-05:00/Support/Forum/spirateam/issues-questions/1346.aspxthreadId=1363Inflectra Sarah (donotreply6@kronodesk.net)How do I do backlog grooming properly We have collected quite a few requirements and I want to use the backlog to prioritise them simply by ordering them. However, whenever I change settings, or more requirements are added, the ordering is lost. So, do I have to do the ordering and assignment to releases in one session, or is there a way to make the backlog remember the ordering? Thu, 11 Feb 2016 16:49:51 -05002016-02-16T00:45:05-05:00/Support/Forum/spirateam/issues-questions/1363.aspxthreadId=1347D W (dkwang@directv.com)REST APIREST API creating test sets Hello, I'm a novice user of SpiraTeam as my organization have selected it as our main tool for requirements / test case generation. I've begun looking at the available REST API and am attempting to utilize it to create a simple test set. I'm a bit confused with all the elements in the request payload and would hope to get some guidance and clarity. I'm specifically looking at: POST: projects/{project_id}/test-sets?parent_test_set_folder_id={parent_test_set_folder_id} I've tried the following POST Request: http://hostname/SpiraTeam/Services/v4_0/RestService.svc/projects/284/test-sets?parent_test_set_folder_id=13242 Headers: Cache-Control: no-cache username: johndoe api-key: {187FC923-CE4F-4FCA-BEF0-73D7A37055F2} Accept: application/json Content-Type: application/json Post Body: {"ArtifactTypeId": 8, "ConcurrencyDate": "/Date(1432130443523-0700)/", "CustomProperties": [0], "ProjectId": 284, "AutomationHostId": null, "CountBlocked": 0, "CountCaution": 0, "CountFailed": 0, "CountNotApplicable": 0, "CountNotRun": 0, "CountPassed": 0, "CreationDate": "/Date(1432130413227-0700)/", "CreatorId": 968, "CreatorName": "John Doe", "Description": null, "ExecutionDate": null, "Folder": false, "IndentLevel": "AAJAAAs", "LastUpdateDate": "/Date(1432130443523-0700)/", "Name": "RESTAPI", "OwnerId": null, "OwnerName": null, "PlannedDate": null, "ProjectName": "Test Project", "RecurrenceId": null, "RecurrenceName": null, "ReleaseId": null, "ReleaseVersionNumber": null, "TestRunTypeId": null, "TestSetId": null, "TestSetStatusId": 3, "TestSetStatusName": "Completed"} What is a valid request body? I'm receiving the following error. Any help pointing me in the right direction would be greatly appreciated. I don't have access to the server logs so I can not view more details to see where the issue is. Request Error The server encountered an error processing the request. The exception message is 'Expecting state 'Element'.. Encountered 'Text' with name '', namespace ''. '. See server logs for more details. The exception stack trace is: at System.Runtime.Serialization.XmlObjectSerializerReadContext.HandleMemberNotFound(XmlReaderDelegator xmlReader, ExtensionDataObject extensionData, Int32 memberIndex) at System.Runtime.Serialization.Json.XmlObjectSerializerReadContextComplexJson.GetJsonMemberIndex(XmlReaderDelegator xmlReader, XmlDictionaryString[] memberNames, Int32 memberIndex, ExtensionDataObject extensionData) at ReadRemoteArtifactCustomPropertyFromJson(XmlReaderDelegator , XmlObjectSerializerReadContextComplexJson , XmlDictionaryString , XmlDictionaryString[] ) at System.Runtime.Serialization.Json.JsonClassDataContract.ReadJsonValueCore(XmlReaderDelegator jsonReader, XmlObjectSerializerReadContextComplexJson context) at System.Runtime.Serialization.Json.JsonDataContract.ReadJsonValue(XmlReaderDelegator jsonReader, XmlObjectSerializerReadContextComplexJson context) at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator reader, String name, String ns, Type declaredType, DataContract dataContract) at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator xmlReader, Int32 id, RuntimeTypeHandle declaredTypeHandle, String name, String ns) at ReadArrayOfRemoteArtifactCustomPropertyFromJson(XmlReaderDelegator , XmlObjectSerializerReadContextComplexJson , XmlDictionaryString , XmlDictionaryString , CollectionDataContract ) at System.Runtime.Serialization.Json.JsonCollectionDataContract.ReadJsonValueCore(XmlReaderDelegator jsonReader, XmlObjectSerializerReadContextComplexJson context) at System.Runtime.Serialization.Json.JsonDataContract.ReadJsonValue(XmlReaderDelegator jsonReader, XmlObjectSerializerReadContextComplexJson context) at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator reader, String name, String ns, Type declaredType, DataContract dataContract) at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator xmlReader, Int32 id, RuntimeTypeHandle declaredTypeHandle, String name, String ns) at ReadRemoteTestSetFromJson(XmlReaderDelegator , XmlObjectSerializerReadContextComplexJson , XmlDictionaryString , XmlDictionaryString[] ) at System.Runtime.Serialization.Json.JsonClassDataContract.ReadJsonValueCore(XmlReaderDelegator jsonReader, XmlObjectSerializerReadContextComplexJson context) at System.Runtime.Serialization.Json.JsonDataContract.ReadJsonValue(XmlReaderDelegator jsonReader, XmlObjectSerializerReadContextComplexJson context) at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator reader, String name, String ns, Type declaredType, DataContract dataContract) at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator xmlReader, Type declaredType, DataContract dataContract, String name, String ns) at System.Runtime.Serialization.Json.DataContractJsonSerializer.InternalReadObject(XmlReaderDelegator xmlReader, Boolean verifyObjectName) at System.Runtime.Serialization.XmlObjectSerializer.ReadObjectHandleExceptions(XmlReaderDelegator reader, Boolean verifyObjectName, DataContractResolver dataContractResolver) at System.Runtime.Serialization.Json.DataContractJsonSerializer.ReadObject(XmlDictionaryReader reader, Boolean verifyObjectName) at System.ServiceModel.Dispatcher.SingleBodyParameterDataContractMessageFormatter.ReadObject(Message message) at System.ServiceModel.Dispatcher.SingleBodyParameterMessageFormatter.DeserializeRequest(Message message, Object[] parameters) at System.ServiceModel.Dispatcher.DemultiplexingDispatchMessageFormatter.DeserializeRequest(Message message, Object[] parameters) at System.ServiceModel.Dispatcher.UriTemplateDispatchFormatter.DeserializeRequest(Message message, Object[] parameters) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.DeserializeInputs(MessageRpc rpc) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) Thu, 21 Jan 2016 01:44:19 -05002016-01-25T21:47:32-05:00/Support/Forum/spirateam/issues-questions/1347.aspxthreadId=1356Inflectra Sarah (donotreply6@kronodesk.net)Custom PropertiesTest case custom properties in xml reporting or test case xml response via the REST API Hello All, I've created custom test case properties, included the test case(s) in a Test Set, executed the Test Set, and generated a sample xml report. Output does not contain my custom properties. Is it possible to have custom properties (element and value) in the xml reporting or test case xml response via the REST API? Thank You. Fri, 29 Jan 2016 18:58:56 -05002016-01-29T20:25:43-05:00/Support/Forum/spirateam/issues-questions/1356.aspxthreadId=1380David J (support1@inflectra.com)Active Directory Groups support Does SpiraTeam support using Active Directory Groups? We just want to align Project Roles with Active Directory groups so that all of our access is managed via Active Directory. If this is not currently supported, is it on the roadmap? Thanks! Wed, 24 Feb 2016 20:06:55 -05002016-02-26T14:51:08-05:00/Support/Forum/spirateam/issues-questions/1380.aspxthreadId=1440David J (support1@inflectra.com)Passwords for sample users in Sample Data What are the password(s) for the sample users (e.g. Amy Cribbins) in the Sample Data supplied with SpiraTeam. Our folks want to start looking at the SpiraTeam 5 Beta and it's quicker if I can have folks use these logins rather than to add them manually. Mon, 25 Apr 2016 18:18:15 -04002016-04-25T18:30:05-04:00/Support/Forum/spirateam/issues-questions/1440.aspxthreadId=1350Inflectra Sarah (donotreply6@kronodesk.net)VBA SOAP Remote Filter with Requirement_Retrieve function Hi, I am trying to filter the response with the AuthorId and it seems that the filter doesn't work. I'm using many other spirateam Import/export functions and they are all working. Is there somtething different I should do? " " & _ " " & _ " " & _ " " & _ " " & _ " " & "AuthorId" & " " & _ " " & "14" & " " & _ " " & _ " " & _ " " & 1 & " " & _ " " & 9999 & " " & _ " " & _ " " & _ " " Tue, 26 Jan 2016 15:11:30 -05002016-01-29T19:29:22-05:00/Support/Forum/spirateam/issues-questions/1350.aspxthreadId=1353Inflectra Sarah (donotreply6@kronodesk.net)ComponentId of a requirement It seems that the sub-item " ComponentId " is not part of a "RemoteRequirement", as described in the following link: https://www.inflectra.com/Support/KnowledgeBase/KB88.aspx When I retrieve the requirements of a project, each "RemoteRequirement" as 31 sub-item(ArtifactTypeId, ConcurrencyDate, CustomProperrties, etc.) but there is no sub-item named " ComponentId". Is it missing or hiding somewhere else? Wed, 27 Jan 2016 15:49:53 -05002016-01-29T19:57:16-05:00/Support/Forum/spirateam/issues-questions/1353.aspxthreadId=1376Vijay Khatri (vijay.khatri@valuelabs.com)How to de-integrate SpiraTeam from Rapise I have setup a connection between SpiraTeam and Rapise, now I am trying to de-integrate it but not able to do it. Can anyboby help me with this ?Wed, 24 Feb 2016 12:58:25 -05002016-02-29T10:31:14-05:00/Support/Forum/spirateam/issues-questions/1376.aspxthreadId=1383Inflectra Sarah (donotreply6@kronodesk.net)Integration of Rapise with other ALM tools Hi, Integration of Rapise with SpiraTeam worked successfully but I was wondering if we integrate Rapise with other ALM tools? Thanks in Advance Mon, 29 Feb 2016 10:30:14 -05002016-02-29T17:30:15-05:00/Support/Forum/spirateam/issues-questions/1383.aspxthreadId=1389Inflectra Sarah (donotreply6@kronodesk.net)Manual Steps feature in Rapise Even if my Rapise is not connected to SpiraTeam, when I am clicking on ' Manual Steps ' button to write manual test cases it is asking to connect with Spira Server. Is there anyway we can use this feature without Rapise being connected to Spira Server? Check the screenshot attached. Wed, 02 Mar 2016 13:40:35 -05002016-03-02T17:46:28-05:00/Support/Forum/spirateam/issues-questions/1389.aspxthreadId=1395Inflectra Sarah (donotreply6@kronodesk.net)Error while performing Web Services feature I tried to use the Web Services feature by following the instructions given in 'Rapise User Guide version 1.8' but it shows some error while connecting to it. Please check screenshot: Thu, 03 Mar 2016 12:18:01 -05002016-03-03T18:03:48-05:00/Support/Forum/spirateam/issues-questions/1395.aspxthreadId=1384Inflectra Sarah (donotreply6@kronodesk.net)How can copy Test Case with test steps using Spira v4.x SOAP web services I use Spira v4.x SOAP to copy test case to another folder . But new test case that is copied without test steps How can copy Test Case with test steps using Spira v4.x SOAP web services this method i'm using: int copyTestFolderId = 368549; if (originalTestCaseId == 343652) { remoteTestCase.setTestCaseId(null); // remoteTestCase.setTestSteps(arrayTestStep); listTestStep = remoteTestCase .getTestSteps().getValue().getRemoteTestStep(); for (RemoteTestStep testSteps : listTestStep) { System.out.println(testSteps.getTestStepId().getValue()); } soap.testCaseCreate(remoteTestCase, copyTestFolderId); } Tue, 01 Mar 2016 08:13:25 -05002016-03-02T17:44:16-05:00/Support/Forum/spirateam/issues-questions/1384.aspxthreadId=1386Chris Li (xinhai_li@msn.com)RESTful apihow to generate an api-key for RESTful API Hi: We have an on-premise installation of Spirateam, and we are making some efforts to utilize its RESTful api for integration purpose. In the manual: https://www.inflectra.com/SpiraDemo3/Services/v4_0/RestService.aspx It says: Pass in the username application API-Key using the username and api-key HTTP headers: username: fredbloggs api-key: {XXXXXXXXXXXXXXXX} I have a very simple problem here, how can this api-key be generated? Thanks in advance. Wed, 02 Mar 2016 07:58:40 -05002016-03-04T09:35:35-05:00/Support/Forum/spirateam/issues-questions/1386.aspxthreadId=1387Inflectra Sarah (donotreply6@kronodesk.net)RESTful apihow to generate an api-key for RESTful API Hi: We have an on-premise installation of Spirateam, and we are making some efforts to utilize its RESTful api for integration purpose. In the manual: https://www.inflectra.com/SpiraDemo3/Services/v4_0/RestService.aspx It says: Pass in the username application API-Key using the username and api-key HTTP headers: username: fredbloggs api-key: {XXXXXXXXXXXXXXXX} I have a very simple problem here, how can this api-key be generated? Thanks in advance. Wed, 02 Mar 2016 07:58:44 -05002016-03-02T17:31:23-05:00/Support/Forum/spirateam/issues-questions/1387.aspxthreadId=1390Mark Southward (mark.southward@kallik.com)excel import resultsHow to bulk import, test results Hi, We currently have a large number of tests that can be executed automatically outside of SpiraTeam (the tests already exist as manual tests within SpiraTeam). It would save a lot of time if these results could be imported in bulk (perhaps from an excel sheet/xml file) rather than having to "run" the testcases within SpiraTeam. The solution would also have to be able to set custom properties. Is there any functionality to do this? Thanks, Mark Wed, 02 Mar 2016 13:53:47 -05002016-03-03T08:56:24-05:00/Support/Forum/spirateam/issues-questions/1390.aspxthreadId=1393Kat A (support2@inflectra.com)Limited View setting for specific role Hi, We are using SpiraTeam for bug tracking and there is some issue related with ' Limited View '.It is stated that limited view s pecifies whether this role has limited view permissions. Use this for roles that should only let a user see their own created/assigned items and nothing else in the project. Steps: 1. Login as administrator->enter administration->enter 'View/Edit Roles'->choose one role vendorDeveloper which is created for third party developer->set their ' Limited View ' as yes->set one project member as vendorDeveloper 2. Using the specific member account to login, but can see nothing issue, but he has assigned issues which can be seen before set as vendorDeveloper. Can you please advise what problem is and how should we get fix? Thanks a lot. SpiraTeam user: Irene Thu, 03 Mar 2016 06:54:15 -05002016-03-03T16:26:59-05:00/Support/Forum/spirateam/issues-questions/1393.aspxthreadId=1639Jim R (donotreply5@kronodesk.net)SpiraTeam upgrade to 5.0.0.0 failed: stop backup attachment database My company is running a server with SpiraTeam version 4.2. I would like to upgrade to version 5.0/5.1. When I try to run installer to upgrade to version 5.0 or 5.1, the installer report a fail and close without upgrading anything. The moment when the fail message is shown to me, the main form of the installer is showing the message backing up attachment repository. Ive already tried moving the attachment folder to the same machine where the server is running (which is already the same machine where Im running the installer), but nothing changed. What can be the cause of the failed upgrade? Should I install a new 5.1 server from scratch and migrate the database + attachment + config to the new server? If that is the case, there is a guide on the steps to do this? Thanks Wed, 22 Mar 2017 09:56:06 -04002017-03-30T01:20:23-04:00/Support/Forum/spirateam/issues-questions/1639.aspxthreadId=1402Inflectra Sarah (donotreply6@kronodesk.net)api componentsSpiraTeam 4.2 SOAP API Hi, We are using SpiraTeam 4.2 and we wand to access components via API. We can't find any documentation about API for SpiraTeam 4.2. How components can be reached? Wed, 09 Mar 2016 14:28:35 -05002016-03-10T15:37:36-05:00/Support/Forum/spirateam/issues-questions/1402.aspxthreadId=1479David J (support1@inflectra.com)spirateam api soap csharpSpiraTeam SOAP API and ASP Authenticating problem Hi, I'm facing problem with SpiraTeam SOAP API. For a first few times, ImportExportClient is authenticating, but after few actions made with Incidents, I'm getting error: " The session was not authenticated, please call the Connection_Authenticate() method first ". This topic was solved for a few times on this forum, but for every time, solution was to enable cookies support on binding and I did this on the beggining. This is my binding config: And here is my reading function: private st.RemoteProject[] getProjects() { bool result = client.Connection_Authenticate(conn.getSpiraUser(), conn.getSpiraPassword()); if(result) { st.RemoteProject[] projects = client.Project_Retrieve(); return projects; } else return null; } Like I said, for first few function calls it works, but sometimes it suddenly stops working and I can't access SpiraTeam via API. Wed, 22 Jun 2016 14:31:39 -04002016-06-22T18:40:31-04:00/Support/Forum/spirateam/issues-questions/1479.aspxthreadId=1480David J (support1@inflectra.com)spirateam api soap csharpSpiraTeam SOAP API and ASP Authenticating problem Hi, I'm facing problem with SpiraTeam SOAP API. For a first few times, ImportExportClient is authenticating, but after few actions made with Incidents, I'm getting error: " The session was not authenticated, please call the Connection_Authenticate() method first ". This topic was solved for a few times on this forum, but for every time, solution was to enable cookies support on binding and I did this on the beggining. This is my binding config: And here is my reading function: private st.RemoteProject[] getProjects() { bool result = client.Connection_Authenticate(conn.getSpiraUser(), conn.getSpiraPassword()); if(result) { st.RemoteProject[] projects = client.Project_Retrieve(); return projects; } else return null; } Like I said, for first few function calls it works, but sometimes it suddenly stops working and I can't access SpiraTeam via API. Wed, 22 Jun 2016 14:31:46 -04002016-06-22T18:40:47-04:00/Support/Forum/spirateam/issues-questions/1480.aspxthreadId=1413Inflectra Sarah (donotreply6@kronodesk.net)Get Requirement hierarchy via Spira ImportExport service We use Spira SOAP API ImportExport.svc for some integration tasks. What is the best way to get a list of child requirements for a parent requirement? Is this possible to avoid the loading all the project requirements and parsing IndentLevels on client side? Wed, 16 Mar 2016 13:07:16 -04002016-03-16T18:37:16-04:00/Support/Forum/spirateam/issues-questions/1413.aspxthreadId=1418Inflectra Sarah (donotreply6@kronodesk.net)Requirement hierarchy broken after inserting a child requirement via SOAP API I use Spira SOAP API ImportExport.svc , When I add a child requirement via Requirement_Create1 function, I then become unable to create valid requirements via UI not programmatically. A ll the follwing requirements are created by at the same Ident level. When I press "Insert Requirement" UI button, the newly created item has level 2 instead of Level 1. This means that all the instances created by any users have invalid Indent Level property values This is critical issue, how can I change the current level at which requirements are created? Mon, 21 Mar 2016 16:06:02 -04002016-03-25T13:28:17-04:00/Support/Forum/spirateam/issues-questions/1418.aspxthreadId=1419Inflectra Sarah (donotreply6@kronodesk.net) how to run automated test script from Spira how we will be able run the test case (Test script) directly from Spira manual test cases Tue, 22 Mar 2016 10:23:49 -04002016-03-25T13:26:38-04:00/Support/Forum/spirateam/issues-questions/1419.aspxthreadId=1433vivek singh (vivek@ecifm.com) GIT integration Hi Adam, With GIT integration will it be possible to see the source version changes from within Spira Team? Is there a script available to enforce specification of Task ID during GIT commit? Wed, 06 Apr 2016 12:36:06 -04002017-08-31T09:33:22-04:00/Support/Forum/spirateam/issues-questions/1433.aspxthreadId=1436David J (support1@inflectra.com) What are the internal and external backup and re-storage procedure in spira team Hi Adam, Pls guide what are the internal & external backup & re-storage procedure in spira team. Regards, Manish Agarwal Thu, 14 Apr 2016 14:25:10 -04002016-04-15T20:44:33-04:00/Support/Forum/spirateam/issues-questions/1436.aspxthreadId=1441David J (support1@inflectra.com)Any fine tuning to be done in Server or Database configurations to improve the performance Hi, We are entering one project data in SpiraTest tool with only one user. Response of the tool seems to be slow. If the number of users are increased, I am expecting further drop in performance. Any fine tuning to be done in Server or Database configurations to improve the performance? Regards, Manish Agrawal Tue, 26 Apr 2016 05:22:16 -04002016-04-26T13:28:08-04:00/Support/Forum/spirateam/issues-questions/1441.aspxthreadId=1445David J (support1@inflectra.com) Getting Error in report generation Hi . when I click on reporting->Requirement detailed->select word 2007->create report,r eport is created and when I open the report, I get the following error, Please provide possible cause and resolution. Regards, Manish Agrawal Wed, 27 Apr 2016 05:03:44 -04002016-04-27T18:12:30-04:00/Support/Forum/spirateam/issues-questions/1445.aspxthreadId=1448Inflectra Sarah (donotreply6@kronodesk.net) In requirements when printing reports from tools print items, how to print custom reports Hi, Please help to find a solution I select Planning->Requirements->Select few random requirements->(Tools->Print items), In this the default requirement ā€œDetailed Reportā€ is selected and the html page is generated. Is it possible to map the print option to a custom report? Regards Manish Wed, 27 Apr 2016 08:25:36 -04002016-04-28T13:33:15-04:00/Support/Forum/spirateam/issues-questions/1448.aspxthreadId=1451David J (support1@inflectra.com) Integration with Redmine Hi Redmine key is provided as project name ā€œV4Driver Bugsā€. But in documents, it is mentioned that itā€™s a numeric value. Do I need to fetch the value from database? Regards, Manish Thu, 05 May 2016 10:26:24 -04002016-05-09T14:18:11-04:00/Support/Forum/spirateam/issues-questions/1451.aspxthreadId=1682Jim R (donotreply5@kronodesk.net)report access rightsCustomization of reporting templates and access rights Hello, We have several teams working on different project in Spira portal. Each team would like to have their customized templates. They of course want to develop and test their template in prior of publishing them. However, the only way to let them do this, I found, is giving the them each the Administration rights over the whole system. That is something risky, I definitely like to avoid, because the dedicated person often hardly represents the project and sometimes not even this but it is an ordinary tester. Is there any solution to let an individual user to edit and test the report template without giving him the full Administrator rights on production database ? Thu, 01 Jun 2017 15:35:22 -04002017-07-27T14:47:54-04:00/Support/Forum/spirateam/issues-questions/1682.aspxthreadId=1697Jim R (donotreply5@kronodesk.net)AttachmentsAlternative location for \Attachments folder Hi, is it possible to set Attachments folder to other location than the default: c:\Program Files (x86)\SpiraTest\Attachment I need to store the attachments somewhere else. The c: drive is already full in my case (c: is dedicated for program files only and is limited size). It is obviously not safe to let further grow the attachments within System drive C: a) is it possible to define other path ? b) replace original Attachments folder by windows shortcut pointing to another drive (e.g. d:\attachments) ? c) move the whole SpiraTest folder to other drive? Josef Tue, 13 Jun 2017 08:25:51 -04002017-06-15T14:46:13-04:00/Support/Forum/spirateam/issues-questions/1697.aspxthreadId=1425David J (support1@inflectra.com)I am not able to export test cases from excel sheet to Spirateam hi, i am not able to export test cases from excel sheet to spirateam an error occured " EXCEPTION from HRESULT:0x800A03EC" I am attaching screenshot of error Tue, 29 Mar 2016 06:51:51 -04002016-03-29T14:10:15-04:00/Support/Forum/spirateam/issues-questions/1425.aspxthreadId=1426David J (support1@inflectra.com)I am not able to export test cases from excel sheet to Spirateam hi, i am not able to export test cases from excel sheet to spirateam an error occured " EXCEPTION from HRESULT:0x800A03EC" I am attaching screenshot of error Tue, 29 Mar 2016 06:51:54 -04002016-03-29T14:10:39-04:00/Support/Forum/spirateam/issues-questions/1426.aspxthreadId=1427David J (support1@inflectra.com)I am not able to export test cases from excel sheet to Spirateam hi, i am not able to export test cases from excel sheet to spirateam an error occured " EXCEPTION from HRESULT:0x800A03EC" I am attaching screenshot of error Tue, 29 Mar 2016 06:52:00 -04002016-03-29T14:11:07-04:00/Support/Forum/spirateam/issues-questions/1427.aspxthreadId=1428David J (support1@inflectra.com)I am not able to export test cases from excel sheet to Spirateam hi, i am not able to export test cases from excel sheet to spirateam an error occured " EXCEPTION from HRESULT:0x800A03EC" I am attaching screenshot of error Tue, 29 Mar 2016 06:52:03 -04002016-03-29T14:11:30-04:00/Support/Forum/spirateam/issues-questions/1428.aspxthreadId=1490Jim R (donotreply5@kronodesk.net)reminder mail Hi, can I get reminder mail on my tasks in SpiraTeam. Tue, 05 Jul 2016 13:46:38 -04002016-07-08T15:31:55-04:00/Support/Forum/spirateam/issues-questions/1490.aspxthreadId=1535Kenneth Klingensmith (Kenneth.Klingensmith@q-free.com)SpellCheckSpellchecking when adding new test stepsSpiraTeam Support Members, It appears that spellchecking is not working when adding or editing test steps in a test case. The browser spellchecker notifies the user if a misspelled word appears in the Description field of the test case, but no spell checking occurs in the Description, Expected Result, and Sample Data columns of a test step. Since most of the information for a test case appears in these columns, I would think spellchecking would be available for these fields. The issue appears in Chrome, IE, and Firefox. Thank you for time! Ken Fri, 09 Sep 2016 18:15:17 -04002016-09-13T16:40:56-04:00/Support/Forum/spirateam/issues-questions/1535.aspxthreadId=1457Inflectra Sarah (donotreply6@kronodesk.net)Permissions and WorkflowsIs there some documentation showing which actions are governed by which permissions. My role is developer, but we're a very small organization, so I'll be doing a lot of manager tasks. But I don't want to just go in and make myself a manager. For example, I wanted to create an Incident. It was easy enough to figure out the I needed to grant Create Incident permission to the Developer role. Then I tried to assign that incident to a release. The incidents are grayed-out on the planning board. Which permission to I need to allow that action? Am I modifying the Incident, the Release, or both? Or is this governed by a workflow permission, and if so, which one? I realize that everything is configurable, but a flow diagram showing how the default workflows are configured as well as their associated permissions would be very helpful.Thu, 12 May 2016 17:25:12 -04002016-05-13T17:17:04-04:00/Support/Forum/spirateam/issues-questions/1457.aspxthreadId=1471Jim R (donotreply5@kronodesk.net)emailDouble E-mailWhen I enter a new requirement, I'm receiving two identical e-mail messages. This is a self-hosted system, version 4.2.0.10.Fri, 10 Jun 2016 15:54:50 -04002016-06-17T17:47:28-04:00/Support/Forum/spirateam/issues-questions/1471.aspxthreadId=1455Inflectra Sarah (donotreply6@kronodesk.net)Unable to pull report from report tab. Details are blank Hi Team, I tried pulling report from reporting tab but it is blank. I tried all the option of multiple selection of fields still the issue is same. All my defects I can see in tracking tab. I want to pull defect report in excel. Please guide over it. Thanks , Manju Thu, 12 May 2016 11:09:55 -04002016-05-13T16:58:50-04:00/Support/Forum/spirateam/issues-questions/1455.aspxthreadId=1468Dominik Siebers (dominik.siebers@vbz.ch)Custom Properties Test StepSpiraTeam 5 Custom Properties Artefact Type Test Step is not available during execution Hi We configured custom properties on the artefact type "Test step". The fields are properly visible when editing a Testcase. The Problem is, that during test execution this custom fields are not visible. Did I miss some configuration? Thanks for your help. Thu, 09 Jun 2016 06:28:37 -04002016-06-10T04:51:13-04:00/Support/Forum/spirateam/issues-questions/1468.aspxthreadId=1475rick beron (rickberon@protonmail.com)REST json Date property format Hi, can anyone explain in what format Date properties are returned over REST Api? (e.g. "StartDate": "/Date(1078128000000-0800)/",) Thu, 16 Jun 2016 12:31:19 -04002020-10-19T06:00:17-04:00/Support/Forum/spirateam/issues-questions/1475.aspxthreadId=1473David J (support1@inflectra.com)The conversion of a datetime2 data type to a datetime data type resulted in an out-of-range value. We're using a script written in Python to update the status of our test case after an automated test has run. Since previous week we're trying out SpiraTeam 5.0.0.3. To perform the update we're making use of SOAP. Since we've upgraded we're experiencing following error in our script: DEBUG:suds.client:headers = {'SOAPAction': '"https://www.inflectra.com/SpiraTest/Services/v4.0/IImportExport/TestSet_Update"', 'Content-Type': 'text/xml; charset=utf-8'} DEBUG:suds.client:HTTP failed - 500 - Internal Server Error: a:InternalServiceFault An error occurred while updating the entries. See the inner exception for details. The conversion of a datetime2 data type to a datetime data type resulted in an out-of-range value. The statement has been terminated. at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean dataReady) at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task task, Boolean asyncWrite, SqlDataReader ds) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task task, Boolean asyncWrite) at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource`1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean asyncWrite) at System.Data.SqlClient.SqlCommand.ExecuteNonQuery() at System.Data.Mapping.Update.Internal.DynamicUpdateCommand.Execute(UpdateTranslator translator, EntityConnection connection, Dictionary`2 identifierValues, List`1 generatedValues) at System.Data.Mapping.Update.Internal.UpdateTranslator.Update(IEntityStateManager stateManager, IEntityAdapter adapter) System.Data.SqlClient.SqlException An error occurred while updating the entries. See the inner exception for details. at System.Data.Mapping.Update.Internal.UpdateTranslator.Update(IEntityStateManager stateManager, IEntityAdapter adapter) at System.Data.Objects.ObjectContext.SaveChanges(SaveOptions options) at Inflectra.SpiraTest.Business.SpiraTestEntitiesEx.SaveChanges(SaveOptions options, Nullable`1 userId, Boolean updateHistory, Boolean sendNotification, Nullable`1 rollbackId) at Inflectra.SpiraTest.Business.SpiraTestEntitiesEx.SaveChanges(Nullable`1 userId, Boolean updateHistory, Boolean sendNotification, Nullable`1 rollbackId) at Inflectra.SpiraTest.Business.TestSetManager.Update(TestSet testSet, Int32 userId, Nullable`1 rollbackId, Boolean updHistory) at Inflectra.SpiraTest.Web.Services.v4_0.ImportExport.TestSet_Update(RemoteTestSet remoteTestSet) at SyncInvokeTestSet_Update(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[] outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) System.Data.UpdateException ERROR:suds.client: Were there any changes in this version that could cause this error? Tue, 14 Jun 2016 08:21:01 -04002016-06-14T13:26:55-04:00/Support/Forum/spirateam/issues-questions/1473.aspxthreadId=1496David J (support1@inflectra.com)Version ControlNot able to see Sub Version files revision in SpiraTeam We are facing issues in syncing of data from SVN server to SpiraTeam. All configurations are done successfully, we are able to see files in SpiraTeam with version when SVN syncs with SpiraTeam. But not able to see updated revisions while I am check in my source code in SVN server. Wed, 13 Jul 2016 13:12:35 -04002016-07-13T16:16:48-04:00/Support/Forum/spirateam/issues-questions/1496.aspxthreadId=1507Steve Skok (steveskok3@gmail.com)spira api restAPI Body Documentation Is there any documentation for the expected values for various API body parameters? Ex: For /projects/{project_id}/test-runs/record What are the expected/possible values for ExecutionStatusId, TestRunFormatId, etc? More generally, itd be great if there was a way to determine the expected values/format for all of the REST body args. The sample values shown in the documentation dont always give a clear picture of how to determine that value. Perhaps a REST library? Wed, 20 Jul 2016 20:50:13 -04002021-05-19T07:20:23-04:00/Support/Forum/spirateam/issues-questions/1507.aspxthreadId=1608Clark R (simon.bor@inflectra.com)How do I make the Detected Release field on the Incidents screen - NOT required How do I make the Detected Release field on the Incidents screen - NOT required? Wed, 18 Jan 2017 22:20:21 -05002017-01-19T21:55:49-05:00/Support/Forum/spirateam/issues-questions/1608.aspxthreadId=1525David J (support1@inflectra.com)The session was not authenticated Hi Team, I am getting the below exception while importing the 10GB size project, from HP QC to SpiraTeam. *ERROR* Occurred during Import: 'The session was not authenticated, please call the Connection_Authenticate() method first' at mscorlib ( Server stack trace: at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc) at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message) My app.config is Thanks, Venkat. Fri, 26 Aug 2016 12:40:58 -04002016-08-29T14:02:26-04:00/Support/Forum/spirateam/issues-questions/1525.aspxthreadId=1835Adam Warner (awarner@parkeon.com)Visual Studio Integration Hi there, Are there any plans for the visual studio integration to be made compatible with VS2017? Cheers Adam Wed, 25 Apr 2018 13:46:01 -04002018-04-25T13:51:32-04:00/Support/Forum/spirateam/issues-questions/1835.aspxthreadId=1533Jim R (donotreply5@kronodesk.net)New incident two emails Dear Inflectra Support Team, I have a problem when I create a new incident. When I create an incident it sends me two emails. First is the "New Incident" email, second is about there is a comment for this new inc. I think that the system use the incident description field as a comment, thats why it sends an second email. I work with lot of incidents and I have to save the "New Incident" email so this is a very annoying problem. I can solve the problem if I turn off the email notification about the comments, but when I do this the system do not send me emails about the real comments. The SpiraTeam version: 4.2.0.10 I look forward to your early reply. With best wishes, Kozma Ferenc Wed, 07 Sep 2016 12:26:16 -04002016-09-13T14:18:20-04:00/Support/Forum/spirateam/issues-questions/1533.aspxthreadId=1543David J (support1@inflectra.com)my page customisation personalization display closed incidentsAt My Page I want to display closed incidents as well I would like to display all the incidents that was assigned to me and in closed status now. And I also would like to display all the incidents that was opened by me and in a closed status also. Of course I want to display the closed ones with all the open incidents. How do I manage to do that ? Is it possible to do that ? All the best, Lajos Thu, 22 Sep 2016 08:41:39 -04002016-09-27T20:55:31-04:00/Support/Forum/spirateam/issues-questions/1543.aspxthreadId=1544Seokjoo Choi (asbawi1@gmail.com)RTF RTFEditorPoor RTF Editor problem The RTF Editon included in SpiraTeam is very poor, I Think. That font style cannot be edified is representative. I know, there are many outstanding opensoure RTF Editor using ASP.NET . We will have to describe requirements fitting our documentation template. However, because of poor RTF Editor in SpiraTeam, we cannot ocument on description box. I hope to know when the RTF editor will be enhanced, or the way of another RTF Editor instead of the built-in RTF Editor. Wed, 28 Sep 2016 05:33:39 -04002016-10-04T07:54:27-04:00/Support/Forum/spirateam/issues-questions/1544.aspxthreadId=1549David J (support1@inflectra.com)File name is broken downloading a file in IE 11. Hi there! In documentation of SpiraTeam, file name written in Korean is broken when the file is downloading in IE 11 as below. This does not occur using another browser (e.g.Chrome). I'd like to know the way to fix this problem except prohibiting using IE. Regards. Thu, 06 Oct 2016 11:40:34 -04002016-10-08T17:33:09-04:00/Support/Forum/spirateam/issues-questions/1549.aspxthreadId=1551Jim R (donotreply5@kronodesk.net)image folderHow to change logical strorage area to store image included in the description field. Hi there! When we wrote description of any ticket such as release, requirements, and etc, an image is stored automatically into the ROOT folder of documents. However we want to manage files into specific folderes fitting their object and type. Please let me know how to change the folder storing images in the decription. Regards. Seokjoo Mon, 17 Oct 2016 08:08:44 -04002016-10-21T14:47:49-04:00/Support/Forum/spirateam/issues-questions/1551.aspxthreadId=1572Jim R (donotreply5@kronodesk.net)Comments order in notification mail Hi there, In a notification main which includes some comments, I want to see the commects odered by newest first. Please let me know how to change setting the order. Otherwise, Is there any plan to fix or provide setting function if the setting is not possible now? Tue, 15 Nov 2016 12:01:11 -05002016-11-21T17:39:53-05:00/Support/Forum/spirateam/issues-questions/1572.aspxthreadId=1573Jim R (donotreply5@kronodesk.net)Title of subscribption notice Hi there. I think, title of notification mail for a subscription is only set with "SpiraTeam: Aritifact Subscription Notice". But I want to change the title of any subscription notice because content and importance of an artifact cannot be known without opening. Please let me know how to change the title or how can I know the content and importance of an artifact. Tue, 15 Nov 2016 12:11:44 -05002016-11-21T17:37:39-05:00/Support/Forum/spirateam/issues-questions/1573.aspxthreadId=1590Kat A (support2@inflectra.com)How to set immediately updating source code when the repository was updated.Hi there. The problem that I can't understand has occur again. I had integrated our SpiraTeam and GIT repository using addin provided by you. In Tracking -> Source code, the list of source code is not updated although several hours are passed after the repository updated. Why???? I tried to find my mistake setting the integration with your manual, but I have not found it. I have expteted that these basic functions are performed stably when I bought your commercial software. Because our co-workers are upset by this problem I have to find the solution. Please let me know how to solve this problem. ASAP. Wed, 14 Dec 2016 14:44:03 -05002016-12-16T16:20:17-05:00/Support/Forum/spirateam/issues-questions/1590.aspxthreadId=1547David J (support1@inflectra.com)Requirements Management Hello, I have some question concerning the requirements management tools of SpiraTeam. My main question is the ability to link requirements to different features, such as customer specifications, mechanical parts and assemblies, mechanical and electronic BOMs etc. What kind of links does the software support? For example, I have a requirement and I use a certain COTS product or a specially designed mechanism to satisfy it. Can I link them? I suppose I can, the question is to what extent? In other words, can I link different documents, such as vendor specs, pictures, CAD models etc.? Thank you, Guy Thu, 06 Oct 2016 05:42:21 -04002016-10-11T01:51:31-04:00/Support/Forum/spirateam/issues-questions/1547.aspxthreadId=1555Kat A (support2@inflectra.com)Spira Excel Add-In issuesUnable to connect to Spira Excel Add-InHi There. I am currently facing an issue with my SpiraTeam Excel Add-In wherein I am unable to connect to it to upload test cases. I am getting the following error message:- --------------------------- Connect Failed --------------------------- Unable to connect to Server. The error message was: 'There was no endpoint listening at https://10.101.41.194/SpiraTest/Services/v5_0/SoapService.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.' --------------------------- OK --------------------------- Please advise what I can do to fix this? I am new to the application and would appreciate your help on this. Wed, 26 Oct 2016 04:53:45 -04002016-11-14T15:42:48-05:00/Support/Forum/spirateam/issues-questions/1555.aspxthreadId=1578Kat A (support2@inflectra.com)Receiving Error Message when trying to load All Releases under Test Cases Hello There, I am facing an issue whereby an error message is shown each time i try to load test cases from all releases. I can only view test cases per release. I am getting the following error message:- "System.Data.SqlClient.SqlException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding." Please advise on this error message and what can be done to solve it. Thanks, Arvind Mon, 21 Nov 2016 06:59:22 -05002016-11-21T16:22:33-05:00/Support/Forum/spirateam/issues-questions/1578.aspxthreadId=1556David J (support1@inflectra.com)Office Import Export add-ins Custom ValuesMissing drop down values on Import Export using MS Excel I cannot Import/Export Custom Values or Lookups using the MS Excel add-in because neither appears in the artefact drop-down list. I don't think this is version specific to Excel 2003/2007/2010+, but I am on Office 2016 and SpiraTeam v4. Has anyone else encountered this? Fri, 28 Oct 2016 09:51:42 -04002016-10-28T15:06:23-04:00/Support/Forum/spirateam/issues-questions/1556.aspxthreadId=1741Jim R (donotreply5@kronodesk.net)Verified Release not included in Excel Template? Hello everyone, Im just trying to export our Issues from SpiraTeam to the Export/Import Excel, but there is no column for the Verified Release?! Is this intended or is this information saved somewhere else in the Excel template? I use the 2010 version of the excel and add-in. We need all 3 release-related properties (detected release (where it was found), resolved release (where it WILL be fixed), verified release(where we saw that it IS fixed)). Thanks in advance! Stefan Thu, 31 Aug 2017 13:59:38 -04002017-08-31T18:22:33-04:00/Support/Forum/spirateam/issues-questions/1741.aspxthreadId=1577Jim R (donotreply5@kronodesk.net)Duel Automation Hosts Hi SpiraTeam support, Could you please explain the purpose and/or logic of having one automation host attached to a test set , and one attached to a test case ? As it currently stands, automation hosts can be added via the administration > Integration > Test Automation section and can also be added via Testing tab > Automation hosts. That functionality has caused confusion over the past week and we would like a clear justification regarding the intents and purposes of having duel automation hosts implemented in SpiraTeam. Regards, Michael Fri, 18 Nov 2016 15:23:41 -05002016-11-21T17:44:47-05:00/Support/Forum/spirateam/issues-questions/1577.aspxthreadId=1580Michael Yousif (myousif@evertz.com)Scheduled Date V.S. Planned Date Hi, Is the Scheduled date the same as planned date? Is the planned date also the execution date? Wed, 23 Nov 2016 21:49:57 -05002016-12-01T14:04:15-05:00/Support/Forum/spirateam/issues-questions/1580.aspxthreadId=2085David J (support1@inflectra.com)Scheduled Weekly Test Dates Changing Without Running Test I have a set of tests that are scheduled to run weekly, one per day. For example, Test 1 runs on Monday, Test 2 runs of Tuesday, etc. Last week, the Monday test did not run. When I investigated, I found that all the tests had planned dates for the next week. I changed them back to last weeks dates and they ran at the proper time. After they ran, I checked and made sure that the planned dates had been updated to this week. This morning (Tuesday), todays test did not run. I checked the planned dates and they are set for next week. The last executed dates correspond with last week, but all the planned dates are now set to next week. What is causing the planned dates to change to the next week? Note that ALL of the planned dates have changed to next week, so theyre not being changed by the running the tests. Tue, 03 Sep 2019 13:24:19 -04002019-09-10T09:56:19-04:00/Support/Forum/spirateam/issues-questions/2085.aspxthreadId=1591Tristan Fontaine (tristan.fontaine@diasys-technologies.com)Action bar enhancement requestEnhancement request regarding the Test Case and Step action bars Hi, I have been creating a pretty long test case with a repeated call to another test step with parameters. To do it quickly I use the "clone" step button a lot. However when the list got long, the only action bar I could see without scrolling up was the test case action bar from the top of the page. And several times I wrongly clicked on "clone" on this action bar and it cloned the whole test rather than the step alone. So what I suggest is either one of these: Add the Test Step action bar under the Test Case one when it reaches the test step list (with some mention not to mix them up), or; Add details on the buttons themselves: "clone test" and "clone step". Or both. Let me know your thoughts on this matter. Regards Thu, 15 Dec 2016 10:36:13 -05002016-12-23T14:29:24-05:00/Support/Forum/spirateam/issues-questions/1591.aspxthreadId=1646Jeff Smith (jeff.smith@medimpact.com)JIRA Integration of Requirement with Sub-tasks We have an issue type called UserStory in JIRA. A User story can have subtasks of types : Acceptance Criteria, Design Element or Use Case The problem we have is that when we synch to SpiraTeam all the subtasks are created at the same level as the UserStory not as children of it. We have the synch configuration set up so that UserStories get synched as Packages and Acceptance Criteria as a Feature but that doesnt seem to work. How do you set it up so that sub-tasks are synched and created as children of the user story in SpiraTeam? Thu, 30 Mar 2017 00:38:39 -04002018-08-14T00:01:31-04:00/Support/Forum/spirateam/issues-questions/1646.aspxthreadId=1653Jim R (donotreply5@kronodesk.net)SpiraTeam vs SpiraTest Your comparison charts https://www.inflectra.com/SpiraTeam/ProductComparison.aspx indicates that SpiraTest doesnt have Release and Itteration planning but I see that functionality in the trial version of SpiraTest that i have installed. In terms of the Releases and Iteration planning what does SpiraTeam offer that SpiraTest doesnt? Tue, 04 Apr 2017 19:23:31 -04002017-04-07T18:58:53-04:00/Support/Forum/spirateam/issues-questions/1653.aspxthreadId=1796David J (support1@inflectra.com)After Upgrade to 5.3.0.1 Test Cases are showing fields that are marked as hidden and disabled. We upgraded our instance of spirateam to 5.3.0.1 today and we are seeing a couple of problems/questions 1. We dont want the Automation section to appear in our test cases. How do we get rid of it? 2 . We have marked some fields as hidden and disabled but the marker * still shows up in the location where that field would normally be displayed. How do we get rid of the * marker that is being displayed where the hidden field is? Fri, 12 Jan 2018 21:12:06 -05002018-01-12T21:29:07-05:00/Support/Forum/spirateam/issues-questions/1796.aspxthreadId=1597David J (support1@inflectra.com)SpiraTeam Autmation scripts with SpiraUnable to Execute my automated Test scripts of Rapise with Spira Team H All, I have follows all the instruction written in 'Using Rapise with SpiraTest Guide.pdf' but still unable to execute the test scripts with Spira Team. Steps Followed: 1) Connect with Spira Team server 2) Create the New Teat in SpiraTeam. 3) Record the steps 4) Play them to verify whether scripts is successfully run. 5) Create Manual steps for Scripts. 6) Click on Save to Spira 7) Script is successfully save to Spira Team 8) Login ti Spira Team and Create new test set with setting as type: Automated, Host: My sytstem_name, etc. 9) Add testcase to Testset. 10) Add Automated Host with my current system details. 11) Click on execute button. 12) select browser and OS. 13) Click on next 14) It displays manual steps and no results for my automation scripts eithier on current page or Test RUN. Please help me to run my automation scripts and correct me if i am doing something wrong Thanks, Meenu Mon, 09 Jan 2017 06:13:02 -05002017-01-09T17:32:03-05:00/Support/Forum/spirateam/issues-questions/1597.aspxthreadId=1854Jim R (donotreply5@kronodesk.net)Selecting multiple requirements for a task In our company we have rather comprehensive requirements specs that run into hundreds (or even thousands!) of entries. When I am trying to assign requirements to a task, I usually need to select more than 1 requirements (and sometimes more than one package of requirements). However, in SpiraTeam 5.4 the selection is done as radio buttons rather than tickboxes. Is it possible to change the selection to tickboxes? Fri, 18 May 2018 08:45:36 -04002018-05-18T20:22:10-04:00/Support/Forum/spirateam/issues-questions/1854.aspxthreadId=1855Jim R (donotreply5@kronodesk.net)Importing project plan to tasks In our company we are using RationalPlan instead of MS Project. See https://www.rationalplan.com/on-premise/ The software can generate XML file for MS Project compatibility if needed. How can I import the tasks list from the XML file (or from RationalPlan) to SpiraTeam? The only plugin available is for MS Project but it doesnt integrate (no surprises here) with RationalPlan. Any idea? Retyping 700 tasks in SpiraTeam is quite a big job, Fri, 18 May 2018 08:49:03 -04002018-05-18T20:23:08-04:00/Support/Forum/spirateam/issues-questions/1855.aspxthreadId=1676David J (support1@inflectra.com)TFS2017 Build ReleaseSpiraTeam (on-site) integration with TFS 2017 Build Server Hi, I installed the SpiraTeam build plug-in for TFS, configured the bots section of the configuration file, and restarted all my web services in IIS. The problem is that I can not view any build results in SpiraTeam (bottom of the current release page) after I create a successful build in TFS. Anybody else have luck with this integration? Id like to add my builds to my test runs if possible which is really my end goal here. Doug Craig MyCartis TFS Administrator Tue, 16 May 2017 13:22:29 -04002019-02-27T18:50:50-05:00/Support/Forum/spirateam/issues-questions/1676.aspxthreadId=1620Manoj Singh (manoj.singh7@tcs.com)java rest web services Spira APIAccessing Spira test using rest web services in javaHi All, I am new to Spira test and its API. Can anyone help me with a sample java code which authenticates and does request and response using the Spira API. Also I am trying to do a maven repository set up, please provide me dependency if any. Thanks, Manoj Thu, 16 Feb 2017 06:54:32 -05002017-02-20T10:40:51-05:00/Support/Forum/spirateam/issues-questions/1620.aspxthreadId=1625Clark R (simon.bor@inflectra.com)tagging requirements comments feature notificationCan't tag a person while putting comments to any artifact I surprisingly could not find a way to tag a concerned person while putting comments to any requirement or testcase so that he/she can be notified automatically and take necessary action (like we have in Jira and other test case management tools). The partial workaround I found is to create a new notification event and set it active, however the worse is that it notifies all members in the group/project and floods their mail boxes with unnecessary emails. Appreciate if SpiraTest team plans to include this essential feature in one of their upcoming releases. Regards, Yuvraj Wed, 22 Feb 2017 07:25:49 -05002017-02-22T14:59:21-05:00/Support/Forum/spirateam/issues-questions/1625.aspxthreadId=1633Madhu Yadav (pmadhu6268@gmail.com)How create a Remote Test set using version5 API Hi Am trying to create remote test set using soap service version 5 am getting nullable exception while calling var testSet = new RemoteTestSet() { Name = name, TestSetStatusId = 1, TestSetFolderId = parentFolderId,IsAutoScheduled = false,IsDynamic = false}; testSet = soapServiceClientTestSet_Create(testSet); and passing custom properties using integer value of custom fileds exception details : at System.Nullable`1.get_Value() at Inflectra.SpiraTest.Web.Services.v5_0.SoapService.TestSet_Create(RemoteTestSet remoteTestSet) at SyncInvokeTestSet_Create(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) please suggest me to how create remote test set programming language :C# Fri, 03 Mar 2017 09:03:14 -05002017-03-06T03:34:10-05:00/Support/Forum/spirateam/issues-questions/1633.aspxthreadId=1647Jim R (donotreply5@kronodesk.net)How to retrieve test cases using folder id in spira 5.0 Hi, I am trying to retrieve test cases using folder id RemoteTestCase[] remoteTestCases = spiraImportExport.TestCase_RetrieveByFolder(parentTetcaseFolderId, new List ().ToArray(),new RemoteSort(), 0,999999999,null); am getting 0 test cases please help me how to retrieve Regards, Madhu Sat, 01 Apr 2017 05:26:04 -04002017-04-07T19:00:28-04:00/Support/Forum/spirateam/issues-questions/1647.aspxthreadId=1852Kat A (support2@inflectra.com)login historySpiraTeam - login history Hello, I need to create list of users with information when they were logged in for the last time. Could you please tell me where i can find this option? Tomasz Tue, 15 May 2018 07:18:32 -04002018-05-17T15:05:31-04:00/Support/Forum/spirateam/issues-questions/1852.aspxthreadId=1968David J (support1@inflectra.com)Users deactivation SpiraTeam SaaSUsers deactivation Hello, I want to deactivation a large number of users. Is an option to disable all users at the same time and not deactivate them individually? Wed, 09 Jan 2019 13:07:48 -05002019-01-10T16:31:13-05:00/Support/Forum/spirateam/issues-questions/1968.aspxthreadId=1891Will Menton (william_menton@cinfin.com)Plans to add the filtering capabilities to Project Membership? Are there any plans to add the filtering capabilities available on other pages to the project membership page? From an administrative point of view, it would be helpful to be able to filter on Department, Organization, and Role instead of having to F3 my way down the page. Thanks in advance for your answer, Will Menton Fri, 20 Jul 2018 14:48:07 -04002018-07-30T14:35:37-04:00/Support/Forum/spirateam/issues-questions/1891.aspxthreadId=1905Jim R (donotreply5@kronodesk.net)Freeze Column Headers? In the Grid View, is there a way to freeze the column headers so that when you scroll down theyre still visible? Thanks in advance, Will Mon, 27 Aug 2018 13:13:59 -04002018-08-29T15:01:57-04:00/Support/Forum/spirateam/issues-questions/1905.aspxthreadId=1911Jim R (donotreply5@kronodesk.net)Reinitialize Status for Cloned-Pasted Artifacts When we clone or paste artifacts, the Status of the original persists. Is there a way to do this that reinitializes the artifact Status to its workflow-defined default value? Thanks in advance, Will Menton Mon, 10 Sep 2018 18:58:15 -04002018-09-11T15:29:23-04:00/Support/Forum/spirateam/issues-questions/1911.aspxthreadId=1921Jim R (donotreply5@kronodesk.net)User Fields and User Management Weve noticed that: If you remove a user from a project then that user is removed from any User Fields (Author, Creator, Detected By, etc...) Deactivating a user does not conceal them from Project Membership (though it does stop them from being visible in the Drop Down lists) Project Membership does not have any Filters We have long running projects (10+ years with releases every month in some cases) with literally hundreds of active users, including many contractors and interns. We are transitioning these projects to Spira and we dont want to lose important information (like Detected By ) when a user leaves us by removing them from the project. But at the same time we dont want project admins to have to manage user lists cluttered with an ever growing subset of deactivated users. Do you have any suggestions? Thanks in advance, Will Tue, 02 Oct 2018 17:07:22 -04002018-10-05T14:50:44-04:00/Support/Forum/spirateam/issues-questions/1921.aspxthreadId=1938kev levrone (kevlevrone6@gmail.com)Notifications for New Users Good Morning, When you add a new user to a Spira system, the user is sent a very simple email. We want to amend the email with New User information that points to a Getting Started package weve put together. Problem: We cant find the template to change it. Where is it? Thanks in Advance, Will Menton Fri, 09 Nov 2018 14:39:55 -05002019-05-13T11:57:43-04:00/Support/Forum/spirateam/issues-questions/1938.aspxthreadId=2023Will Menton (william_menton@cinfin.com)SOAPCustom PropertiesSOAP API v5 Requirement Custom Properties that are Lists Hello, By trial and error, I figured out that RemoteArtifactCustomProperty.PropertyNumber refers to the project-property specific ordinal value. And I have successfully insert string values to custom fields like this: RemoteArtifactCustomProperty lob = new RemoteArtifactCustomProperty (); lob.PropertyNumber = 1; lob.StringValue = Liability ; req.CustomProperties = new RemoteArtifactCustomProperty [] { lob }; But I cant figure out how to insert a value when the property is bound to a List. Using the above example, assuming that the value listed is a valid value on the List that the CustomProperty uses: How do I insert a value? Thanks in advance, Will Menton Wed, 08 May 2019 17:08:00 -04002019-05-22T14:25:49-04:00/Support/Forum/spirateam/issues-questions/2023.aspxthreadId=2906Will Menton (william_menton@cinfin.com)REST API: Authenticate using password instead of API Key? Good Morning, Your SOAP API allows authentication using username/password. Is there a matching REST authentication method? It looks like the docs only show how to authenticate using the API Key. Mon, 25 Mar 2024 13:26:45 -04002024-03-26T12:40:38-04:00/Support/Forum/spirateam/issues-questions/2906.aspxthreadId=1665Joonas Sarajarvi (joonas.sarajarvi@ericsson.com)errorSystem Error when trying to edit user Hi, We migrated a SpiraTest installation from a server to another by doing a fresh installation and then backing up the database of the old installation and restoring the backup on the new one. The new installation seems to mostly work but if I try to edit a user, I get an error page with text like A system error has occurred... Please click on the My Page link to return to the application . It then instructs to provide the following backtrace when contacting support: Offending URL: __Page Source: System.Data.Entity Message: An error occurred while executing the command definition. See the inner exception for details. Stack trace: at System.Data.EntityClient.EntityCommandDefinition.ExecuteStoreCommands(EntityCommand entityCommand, CommandBehavior behavior) at System.Data.Objects.Internal.ObjectQueryExecutionPlan.Execute[TResultType](ObjectContext context, ObjectParameterCollection parameterValues) at System.Data.Objects.ObjectQuery`1.GetResults(Nullable`1 forMergeOption) at System.Data.Objects.ObjectQuery`1.System.Collections.Generic.IEnumerable.GetEnumerator() at System.Linq.Enumerable.SingleOrDefault[TSource](IEnumerable`1 source) at System.Linq.Queryable.SingleOrDefault[TSource](IQueryable`1 source, Expression`1 predicate) at APPLICATION.Business.VaultManager.User_RetrieveWithTaraVault(Int64 userId) at APPLICATION.Web.Administration.UserDetails.LoadAndBindData_TaraVault(Int64 userId) at APPLICATION.Web.Administration.UserDetails.Page_Load(Object sender, EventArgs e) at APPLICATION.Web.PageLayout.OnLoad(EventArgs e) at APPLICATION.Web.Administration.AdministrationBase.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) Any tips on how to resolve this? Or is there some other, preferred mechanism for migrating to a new server? Thu, 27 Apr 2017 08:57:36 -04002017-05-03T19:47:15-04:00/Support/Forum/spirateam/issues-questions/1665.aspxthreadId=1659Kay E Wilson-Kelly (kwkelly@advantumpcs.com)Referencing a requirement from another project Hi, I currently have two projects that share a similar requirement. eg one project creates an application for the generation of receipts, the other the generation of payments. Both would utilise a user maintenance module. How do I create one set of requirements to be used for both projects and have the information located in one place so that I do not have to duplicate changes if required. Fri, 07 Apr 2017 14:51:50 -04002017-04-10T14:06:59-04:00/Support/Forum/spirateam/issues-questions/1659.aspxthreadId=1671Jim R (donotreply5@kronodesk.net)Error: The passed in report ID or report format ID does not exist. I am getting the error The passed in report ID or report format ID does not exist. I noticed that I am getting this for requirements where the description field is blank but if I hover over the link to the requirement I can see the narration that should be displayed in the description field. I am also not sure why the description field is blank. Thu, 04 May 2017 22:17:07 -04002017-05-05T17:16:55-04:00/Support/Forum/spirateam/issues-questions/1671.aspxthreadId=1669Jim R (donotreply5@kronodesk.net)How to make a field required in an incident workflow? I created an incident workflow and set it to Active and Default. I want to make the Component field mandatory when Step is New. I did the following steps but the Component field is still not mandatory (does not have asterisk next to field, and allows incident to save with this field empty). Go to Administration > Incidents > Edit Workflows. Click the Steps button of the Active Workflow. For the New Step Name: Click on the Step Name Scroll to the Incident Fields table Check the right most checkbox for Component (the checkbox labeled Required) Click Save Is this a bug? Tue, 02 May 2017 19:44:39 -04002017-05-05T17:15:07-04:00/Support/Forum/spirateam/issues-questions/1669.aspxthreadId=1966David J (support1@inflectra.com)Hide Closed & Completed status releases when creating incidents When creating an incident, in the Detected Release field, how can I hide Completed & Closed & Deferred & Cancelled status releases from the drop down menu? We have too many monthly releases and only want to see the Planned & In Progress status releases in the drop down menu. Thu, 03 Jan 2019 16:10:04 -05002019-01-04T14:26:40-05:00/Support/Forum/spirateam/issues-questions/1966.aspxthreadId=2170David J (support1@inflectra.com)Unlink an incident from a test step Hello, I am executing a test case (with 40+ test steps) and accidently attached an incident to the wrong test step. Is there a way to remove or unlink an incident from a test step? In the incident, the Associations tab has the IN linked to the Test Run with status=Implicit. I cannot select this association to delete, but I can select other incidents with association type=Related-To and delete it. As a workaround, I am re-executing the entire test case which means I have to enter results for 40+ test steps. Please advise if theres a more efficient way. Thanks, Anh Fri, 08 May 2020 15:40:26 -04002020-05-11T12:46:46-04:00/Support/Forum/spirateam/issues-questions/2170.aspxthreadId=2208Kat A (support2@inflectra.com)How to turn on notification for Release status change Hi, In the release workflow, is there a way to notify a user (i.e. owner of the release) when the release status changes? This notification exists in the Incident workflow, but does not seem to be available for the Release workflow. Thanks. Anh Wed, 26 Aug 2020 19:06:43 -04002020-08-26T19:25:03-04:00/Support/Forum/spirateam/issues-questions/2208.aspxthreadId=1746Cher Nicastro (Cher.nicastro@ecifm.com)Export Workflows to another Project I have an enhancement request. We are fairly new to SpiraTeam (4 months in) and we are continuing to learn and evolve our processes. With that comes updating workflows. This is a painful process. Since we have multiple projects, it also means updating workflows in multiple projects, which multiplies the pain. It would be ideal if we could either have a central library of workflows that multiple projects to, but another option is the ability to export a workflow from one project to another (like we can with other data). Mon, 25 Sep 2017 14:18:42 -04002017-10-04T15:03:44-04:00/Support/Forum/spirateam/issues-questions/1746.aspxthreadId=1791Cher Nicastro (Cher.nicastro@ecifm.com)Google Sheets in Self-Hosted Environment Will google sheets work in a self-hosted environment that is not exposed outside of our network? When I use the proper URL/username/RSS token I get an error message: Network error. Please check your username, url, and password. If correct, make sure you have the correct permissions. Tue, 09 Jan 2018 16:33:35 -05002018-01-10T17:49:23-05:00/Support/Forum/spirateam/issues-questions/1791.aspxthreadId=2123David J (support1@inflectra.com)Planning Board Filters Is there any way to filter planning boards (not just group) in the latest release? For example, I would like to filter the incident planning board to a particular resource and then group by the status? Or all open incidents grouped by release, etc, etc. Ideally, whatever I have filtered in my detail view(s), would be reflected in my planning board. It seems as of now, the filters and groupings are reset each time I go into the planning board (on 5.4.0.4). We have lots of data in our projects and right now the planning board isnt usable because there is too much scrolling/data displayed to use it like a true kanban board. This is especially painful for developers that want to manage their own work in a planning board. There is just too much noise. If you would like feedback/user input, I have experience with other tools that do this really well. I would be happy to help. Wed, 11 Dec 2019 05:16:43 -05002019-12-13T12:10:10-05:00/Support/Forum/spirateam/issues-questions/2123.aspxthreadId=1670Mathijs Groen (m.groen@primevision.com)pictures (screenshots) pasting in Expected Result Hi, is it possible in Spiratest, to include screenshots in Expected Result and/or Sampe Data section. I know there is Add Image possibility, but this requires entering an URL to an image. This is not what I mean. I mean being able to copy/paste the image and/or upload a local image file (png/jpg). Wed, 03 May 2017 15:09:47 -04002017-05-09T07:53:26-04:00/Support/Forum/spirateam/issues-questions/1670.aspxthreadId=1673Jim R (donotreply5@kronodesk.net)How to Use Reusable Automated Scripts I want to be able to create an automated test case using a reusable test script. So lets say I have 3 test cases where the Login and Create new Item steps are all the same(just different input values) and from there each test case does something different. How do I link them all together to run as one test? I dont want to recopy the same code in to all the tests, mostly so I can easily maintain the code. Currently Ive created a stand alone automated test for the Login step Ive also created a stand alone automated test for the CreateItem step. If I link the tests under the Test Steps section of the test case, they are ignored when I go to run the test as automated. Im trying to avoid adding all the tests under a Test Set, since technically they all are a part of one test and I only want one pass/fail status for the entire test. Is there any way to do this? Im using UFT 12.02 and SpiraTeam v5.2 Tue, 09 May 2017 20:38:13 -04002017-05-15T14:12:45-04:00/Support/Forum/spirateam/issues-questions/1673.aspxthreadId=1679Jim R (donotreply5@kronodesk.net)Automatic association to artifacts Hello, Im looking for functionality of auto referencing artifacts when adding comment, by entering special prefix, ie. [RQ:111]. This could result in autoreferencing artifcats and objects and simplified traceability. I wonder if its already in place or it could be added in comming releases. Fri, 26 May 2017 09:26:20 -04002017-06-02T14:33:36-04:00/Support/Forum/spirateam/issues-questions/1679.aspxthreadId=1681Jim R (donotreply5@kronodesk.net)Custom propertiesPossibility to show custom properties depending on other custom properties Hello, Id like to know if its possible to have constrains between different custom properties and when they are showing, e.g. if Ive selected a certain component one set of custom properties shows up, or if Ive chosen a specific setup a certain set of custom properties shows up? This is mainly when doing test runs and we want to have a baseline on what has been used for a certain test case but dont want the custom fields to overflow the test. Kind regards, Hanna Tue, 30 May 2017 11:26:10 -04002017-06-02T14:36:09-04:00/Support/Forum/spirateam/issues-questions/1681.aspxthreadId=1730Kim Sierk (ksierk@endpointclinical.com)requirements package featureRequirements Package versus Feature Hi - Our Qa just made a new document that uses requirements types of Package versus Feature - The only way i can find to make a package is to indent sub requirements. However I can not indent as when i export to our requirements word template - the match similar formatting picks up table headers the same as requirements headers which i do not want. i noticed some of my requirements have a package setting even though nothing is indented below - Does anyone have a suggestion as to how to designate certain requirements as Packages without indenting sub requirements? My IT group has not been able to figure out how to make heading 2 in word and the table not pick up as the same so i am stuck not indenting requirements. Any assistance would be much appreciated! Thanks Kimberly Fri, 04 Aug 2017 00:27:49 -04002017-08-04T16:35:32-04:00/Support/Forum/spirateam/issues-questions/1730.aspxthreadId=1709Deepak Srinivas (deepak.srinivas@igsindia.net)SpiraTeam Integration with Jira not working Spira Jira SpiraTeam Jira integration data syncSpiraTeam Integration with Jira not working Hi All, We are trying to integrate Spira with Jira. Followed the instructions in the SpiraTestPlanTeam External Bug Tracking Integration Guide.pdf. Getting the below 2 errors: 1) General Error: Web Exception Error calling JIRA REST API: The underlying connection was closed: An unexpected error occurred on a send. at Inflectra.SpiraTest.PlugIns.Jira5DataSync.JiraClient.JiraManager.RunQuery(JiraResource resource, String argument, General Error: Web Exception Error calling JIRA REST API: The underlying connection was closed: An unexpected error occurred on a send. at Inflectra.SpiraTest.PlugIns.Jira5DataSync.JiraClient.JiraManager.RunQuery(JiraResource resource, String argument, String data, String method) at Inflectra.SpiraTest.PlugIns.Jira5DataSync.JiraClient.JiraManager.GetPermissions() at Inflectra.SpiraTest.PlugIns.Jira5DataSync.DataSync.Execute(Nullable`1 lastSyncDate, DateTime serverDateTime) 2) Web Exception Error calling JIRA REST API: The underlying connection was closed: An unexpected error occurred on a send. Web Exception Error calling JIRA REST API: The underlying connection was closed: An unexpected error occurred on a send. Please let us know if any resolutions for this. Mon, 10 Jul 2017 08:09:01 -04002017-07-10T17:28:56-04:00/Support/Forum/spirateam/issues-questions/1709.aspxthreadId=1734Jim R (donotreply5@kronodesk.net)jira sync re-sync spira issueRe-Sync Release version and name from Jira. Hi. The project manager at my firm have changes the release versions and names of all the releases in the Jira project. I have noticed that this change in Jira is not syncing with Spira. I have tried force re-sync in data synchronisation but still no effect. I have also noticed that newly made releses that was not synced with jira is syncing correct. Only existing releses and changes to the releses does not correspond with Jira. We are using SpiraTest v5.2.0.2 and Atlassian JIRA (v6.4.12#64027). Standard setup on JiraDataSync and we use Custom04 to fetch Requerments. Best regards, Marius Tue, 15 Aug 2017 06:56:51 -04002017-08-15T14:35:17-04:00/Support/Forum/spirateam/issues-questions/1734.aspxthreadId=1735Kat A (support2@inflectra.com)AuthorOwnerRequirementAuthor vs Owner Hi, I didnt find any descriptions from documentation, but based on User Manual it seems Owner is the person who is expected to do something at current workflow step. I guess Author is then the person responsible for progress of requirement (or other artifact)? What are the actual differences between Author and Owner fields? The reason Im asking is that with previous tool we used Assignee and Owner which had opposite task descriptions (old Owner = new Author ). Regards, Antti Wed, 16 Aug 2017 13:43:21 -04002017-08-28T16:43:01-04:00/Support/Forum/spirateam/issues-questions/1735.aspxthreadId=1736Jim R (donotreply5@kronodesk.net)link redirectionGet direct link from requirement ID Hello, In order to create links to my spirateam server, it would be practical to get an easy construction for requirements links (and maybe other documents) : at the moment , the link to a requirement is http: / / / / / / ID. ex: http://server/spirateam/9/Requirement/1234 If you want to link a requirement in another place (like a wiki) it means that you must know the project number. As ID seems to be unique, it would be practical to have a short url that redirects to the complete link ex : http://server/spirateam/doc/RQ1234 would redirects to http://server/spirateam/9/Requirement/1234 Regards, Could it be possibl Tue, 22 Aug 2017 13:29:39 -04002017-08-31T18:01:54-04:00/Support/Forum/spirateam/issues-questions/1736.aspxthreadId=2026David J (support1@inflectra.com)Upgrade to v 6.0 : Cannot create requirement Hello, Since our last upgrade to version 6, an error prevent Spirateam to create new requirements. The event viewer on the server show the following message : In APPLICATION.Business.RequirementManager::Insert(): Messages: An error occurred while executing the command definition. See the inner exception for details. [System.Data.EntityCommandExecutionException] Cannot insert the value NULL into column PERCENT_COMPLETE, table SpiraTeam.dbo.TST_REQUIREMENT column does not allow nulls. INSERT fails.Cannot insert the value NULL into column REQUIREMENT_ID, table SpiraTeam.dbo.TST_REQUIREMENT_USER column does not allow nulls. INSERT fails.The statement has been terminated.The statement has been terminated. [System.Data.SqlClient.SqlException] I could modify the DB by hand to make this disappear but I dont think it is a good idea .... Thanks by advance for help Tue, 14 May 2019 09:30:29 -04002019-05-14T10:33:30-04:00/Support/Forum/spirateam/issues-questions/2026.aspxthreadId=1858Jim R (donotreply5@kronodesk.net)Requirements Status field will not display multiple options selected in the list When I am looking at the Requirements list in SpiraTeam, I click on the Status header and select Requested, Planned and In Progress. But, Rejected also displays in my list. Not sure if this is an issue with me or if it is a bug? Thu, 24 May 2018 21:26:13 -04002018-05-25T14:49:46-04:00/Support/Forum/spirateam/issues-questions/1858.aspxthreadId=1745David J (support1@inflectra.com)Object Reference error message when trying to upload test runs in Spirateam Hello, Im having trouble uploading test runs in Spirateam. Ive imported the test runs from Spirateam and when i attempt to upload them after changing the status from the dropdown it throws and error saying - Object reference not set to an instance of an object. Ive cleared the sheet, imported again and made no changes and tried to upload it to see if it would upload and i keep getting the same error. Please can someone kindly assist in this matter. Thank you Rav Thu, 21 Sep 2017 12:21:37 -04002017-09-21T21:13:16-04:00/Support/Forum/spirateam/issues-questions/1745.aspxthreadId=1776Kat A (support2@inflectra.com)Need Help to execute Automated test from Spira. I am using a Trail version of Spira Remote Launch. I have a test case in C# and want to execute through Spira. I have gone through the following Documents : https://www.inflectra.com/Documents/SpiraTest-Team%20RemoteLaunch%20Automated%20Testing%20User%20Guide.pdf I am unable to find Advance settings (Sec 5.1.1) I am also unable to find Remote Launch Icon on spira. So can you please help me with upload and execution of automated test. Thanks. Mon, 27 Nov 2017 14:39:17 -05002017-11-27T18:15:11-05:00/Support/Forum/spirateam/issues-questions/1776.aspxthreadId=1756Kirill Firsov (fearsoff@bk.ru)spirateam project groups navigationMoving between Project Groups issue Hi! Weve faced with a problem when using SpiraTeam (Version 5.2.0.2). Steps to reproduce: 1) Go to any Project Group Home Page 2) Open the global navigation of Projects and Project Groups and click to another Project Group Result: The page is reloading, url is refreshing to url of another Project Group, the Group Overview still same old Expected result: The page is reloading, url is refreshing to url of another Project Group, the Group Overview is new, to which we switched. Reproduced on any browser. Tue, 17 Oct 2017 08:25:20 -04002017-11-07T13:09:17-05:00/Support/Forum/spirateam/issues-questions/1756.aspxthreadId=1765David J (support1@inflectra.com)associationsProjects associations, releases Hi! Again ) During the development planning process, we needed to merge tasks, incidents and releases into one separate project because of the scale of the project itself. We added links for item types via Project Associations, in the same place we added associations for releases. But the releases themselves did not appear in the big project. We have missed something or this functionality has not been implemented yet? Thank you in advance! Tue, 07 Nov 2017 15:16:14 -05002017-11-10T11:54:20-05:00/Support/Forum/spirateam/issues-questions/1765.aspxthreadId=1758vincent sabard (vincent.sabard@amadeus.com)excel add ins connect httpSpira connection from Excel add-ins Hello everyone, I installed the Excel add-ins for Spira (downloaded from inflectra website) in order to import test data in Excel, and then export them to ALM to migrate our test management tool. When trying to connect through Excel, I get following error: Unable to connect to Server. The error message was: An error occured while making the HTTP request to https://spirateam.sofia.ifao.net/SpiraTeam/Services/v5_0/SoapService.svc. This could be due to the fact that the server certificate is not configured properly with HTTP.SYS in the HTTPS case. This could also be caused by a mismatch pf the security binding between the client and the server. I checked already I have the same version between Spira and the Excel add ins. Also I installed valid certificate in Excel trusted publishers, and add targetted spira url into my trusted locations. With any browsers, I could sucessfully log into Spira but this is impossible from the Excel add ins. Did someone already encounter the same ? Or could give me some other tracks to explore ? Thanks a lot for your time and support. Vincent Thu, 19 Oct 2017 07:55:21 -04002017-10-25T14:24:47-04:00/Support/Forum/spirateam/issues-questions/1758.aspxthreadId=1882Jim R (donotreply5@kronodesk.net)Expand all Test Case folders under Root Hi, Weve just been upgraded to v5.4.0.4 and I have immediately noticed that I can no longer expand all folders in the Test Case view. Id like to be able to see all of my tests in a list, including the folder structure, like I was able to do in v4.2. There used to be a Show all levels or similar button that allowed expanding all. I cant see how to do this in v5.4. Tue, 10 Jul 2018 08:29:16 -04002018-07-10T16:32:42-04:00/Support/Forum/spirateam/issues-questions/1882.aspxthreadId=1907Andy Dibb (andy.dibb@computacenter.com)requirements development testing status'Developed' Requirement status not available with outstanding 'Testing' tasks I have created a number of requirements for a project in v5.4 and I would like to use the complete aspect of the requirements workflow for progress tracking and reporting. I can see that tasks have multiple different types, including Development and Testing. Id like to understand why it is not possible to mark a requirement as Developed and still have Testing tasks which are not complete. The current behaviour means that the Developed state is not available unless I remove any unfinished tasks regardless of whether they are Development types or not. If I create tasks and mark them as Testing types, then the Requirement Status field will not move past In Progress This seems to be broken. I expect to be able to report on the progress of requirements to each state that is available e.g. where a requirement has been developed but not tested. Currently I can only see that it is In Progress. Is there no integration or mapping between task types and requirement statuses? If not, this essentially makes the Developed and Tested statuses obsolete. Thu, 30 Aug 2018 12:16:49 -04002020-07-23T02:38:15-04:00/Support/Forum/spirateam/issues-questions/1907.aspxthreadId=1949David J (support1@inflectra.com)Requirements Tasks Project Copy Test Case Test SetMappings between Requirements & Tasks lost when copying between projects Hi, I have a challenge relating to mappings between artefacts being lost when moving across projects. My use case is described below: I need to store a base set of requirements, tasks, test cases and test sets within a library project. Each time we bring a new customer on board we need to create a new project and copy the relevant requirements, tasks, test sets and test cases to enable us to test our service capability for that customer. Ive created a bunch of requirements with assigned tasks and test cases which are assigned to test sets within a dummy project to test this out. When I try to copy selected requirements from the library to a new project, I lose the mapping to tasks. I would then have to copy the tasks and manually re-link them to the relevant requirements. Based on my very small sample size of 7 requirements, with an average of 17 tasks per requirement this is going to be unworkable when I scale up to (potentially) a couple of hundred requirements per customer. I note from https://www.inflectra.com/Support/Forum/spirateam/issues-questions/303.aspx dated 2012 that this exact issue was being encountered back then. The comments mention the release of a project backup/restore/migration tool, but unfortunately this tool appears to require being run by the administrator and does not seem to cater to my use case. It simply backs up/restores an entire project or allows you to transfer a project between server instances. I need to be able to select specific requirements and their associated tasks from the library project rather than blanket copying all requirements and tasks. Id also like to be able to do the same with test cases and test sets. At the moment this is looking like a show-stopper for wider adoption of SpiraTeam within my organisation. Does anyone have any advice as to how I can achieve the above without having to resort to manually re-mapping tasks to requirements and test cases to test sets, each time I want to on board a new customer? Wed, 05 Dec 2018 10:14:48 -05002018-12-05T12:00:50-05:00/Support/Forum/spirateam/issues-questions/1949.aspxthreadId=2754Heath Bentley (H.Bentley@cairns.qld.gov.au)Contents of deleted folders no longer showing in root Were running SpiraTeam version 7.2 on prem and we have noticed on a few occasions now that when someone deletes folders, the test cases that sit within are no longer listed in the root folder. The tests have not been deleted but the root shows as empty. The main window shows the folder view and lists how many tests are in each folder but this does not align to the total number of tests cases shown at the top of that UI element. For example the total number of test cases in folders is 184 but the UI says Displaying 1 - 0 out of 748 test case(s) for this release . Root We have found that if you manually select any of the Execution Status options and filter then the tests that match that status appear, although it shows all tests, including the ones in folders (which I get is expected). When hovering over the names of the test cases you can see that some are in folders and others just show the name, implying that they are in fact in the root folder. Why are these test cases now hidden from the default view of the root? Is this a sign of database corruption, some other issue or is this now the expected behaviour? Wed, 01 Feb 2023 15:00:23 -05002023-02-17T01:06:16-05:00/Support/Forum/spirateam/issues-questions/2754.aspxthreadId=1779Jeff Smith (jeff.smith@medimpact.com)Issues with synchronizing SpiraTeam and Jira using Desktop DataSync I am using Spira Desktop DataSync to synchronize the SpiraTeam server with Jira. When I start synchronization on the desktop application, it shows that it finds the plug in but then gives me this error: The description for Event ID 0 from source DesktopDataSync cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: Could not load file or assembly JiraDataSync or one of its dependencies. The system cannot find the file specified. at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks) at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, RuntimeAssembly reqAssembly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks) at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean forIntrospection) at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection) at System.Reflection.Assembly.Load(String assemblyString) at Inflectra.SpiraTest.AddOns.DesktopDataSync.UserInterface.Options.syncTimer_Tick(Object sender, EventArgs e) the message resource is present but the message is not found in the string/message table What could be the problem? Fri, 01 Dec 2017 21:23:21 -05002018-04-02T20:30:52-04:00/Support/Forum/spirateam/issues-questions/1779.aspxthreadId=1772Gabor Hudacsko (hudy1977@gmail.com)How do I edit my folders? How do I associate an owner with folders? Ive created multiple folders under the root folder, but none can be edited. No editing buttons are displayed. Test cases in the folder can be associated with a person, but they will not appear in the folder. How do I edit my folders? How do I associate an owner with folders? SpiraTest v5.3.0.0 Tue, 21 Nov 2017 14:05:03 -05002017-12-01T09:56:20-05:00/Support/Forum/spirateam/issues-questions/1772.aspxthreadId=1784Enrico Ariatta (enrico.ariatta@assioma.net)Test Case doesn't exist in the system error I am trying to start a test run on a test set. When I try to execute the Test Set I select all or a single test case in the set but Spira pops up a Test Case ### doesnt exist in the system. The test case resides in another spiratest project but it has been linked as a test case to the project I am working on. I can follow the link to the test case in the other project from the current project. How can I resolve this? Tue, 12 Dec 2017 18:29:04 -05002018-01-12T09:04:53-05:00/Support/Forum/spirateam/issues-questions/1784.aspxthreadId=1802Jim R (donotreply5@kronodesk.net)How to link test set (and test cases) to a release? I have a release set up but no test cases appear in the Release Test Cases tab. I have an existing Test Set (it is a clone of a similar one) that references the Release number in the Overview tab, properties section. How can I get the test cases to show up in the release - test cases? Do I have to manually add the test cases to the release through the test cases page? There is the Test Cases->Tools->Add To Release feature there. There are several hundred test cases to add. Tue, 30 Jan 2018 15:39:18 -05002018-02-02T15:25:19-05:00/Support/Forum/spirateam/issues-questions/1802.aspxthreadId=1787Veera Nanduri (veerananduri1@gmail.com)Jenkins Incident CI Continuous IntegrationUnable to report incident from Jenkins when a test failed Im running selenium tests from Jenkins and whenever a test fails i assume Spirateam will log an incident. But i dont see it is happening. Please let me know where im going wrong. I have installed Spirateam Plug-in and make the configuration changes in the Jenkins and tested the connectivity too. Connection is successful. Successfully Verified Project and Release - Message from the Jenkins. Any help here much appreciated. Fri, 29 Dec 2017 04:54:23 -05002017-12-29T14:03:20-05:00/Support/Forum/spirateam/issues-questions/1787.aspxthreadId=1803Jim R (donotreply5@kronodesk.net)api rest spirateam incident incidentstatusHow to retrieve all the Incidents specific to a Status by using API Hi, Can anyone help me with the endpoint details to retrieve all the Incidents with any specific Incident Status Id. I followed the documentation but i did not find it, may be im missing somewhere. GET - http://XXXXX/SpiraTeam/services/v5_0/RestService.svc/projects/7/incidents/types/52/workflow/custom-properties? status_id=53 - This one retrieves empty data. Appreciate your help. Wed, 31 Jan 2018 03:49:46 -05002018-02-02T15:30:55-05:00/Support/Forum/spirateam/issues-questions/1803.aspxthreadId=1789andy toluna (andytoluna2@gmail.com)TestNG integration with SpiraTeam - Pass the results from methods in test case steps Hi. I am working on an integration of my automation tests with SpiraTeam. I managed to make it work up until the point where Eclipse reports the results back to SpiraTeam. I followed this documentation to integrate the tests with SpiraTeam: https://www.inflectra.com/Documents/SpiraTest-Team%20Automated%20Testing%20Integration%20Guide.pdf . I used @SpiraTestCase on every method, just like in the documentation. But this basically passes my test 12 times if I have 12 methods. I have one question, though. Is there any way I can pass the test once, and report every method to a SpiraTeam test case step ID? So basically it would be one method per step in SpiraTeam. I dont want the methods to send the results back to @SpiraTestCase, I need something like @SpiraTestStep. Is there any way this can be done? Thanks a lot! Thu, 04 Jan 2018 09:19:36 -05002018-01-05T07:39:01-05:00/Support/Forum/spirateam/issues-questions/1789.aspxthreadId=1799Jim R (donotreply5@kronodesk.net)SpiraTest import exportWays to import Incidents from external source to SpiraTest Hello, Id like to move Incidents from existing system to SpiraTest. From my current system I can export it to xls. Therefore Im wondering if there is any way to import this to SpiraTest. Thank you Milan Wed, 24 Jan 2018 15:20:01 -05002018-01-24T17:07:40-05:00/Support/Forum/spirateam/issues-questions/1799.aspxthreadId=1797David J (support1@inflectra.com)SELENIUM SPIRA SELENIUMWEBDRIVER SELENIUMWEBDRIVERSCRIPTCan we run the Selenium WebDriver Scripts in Spira? Hello, Hi , I am integrating SELENIUM with SPIRA for the first time. Can we integrate and run Selenium Webdriver script with Spira? So Plzz share me the steps to do that process, it will be too helpfull for me.. ThankYou, BNeelappagol@amchealth.com Mon, 22 Jan 2018 07:11:49 -05002018-01-24T15:14:44-05:00/Support/Forum/spirateam/issues-questions/1797.aspxthreadId=1801Roberta CARRISI (roberta.carrisi@wfp.org) customized fieldexport test caseformatting textexport test cases from an excel file -customized field I need to have a customized field for the test pre-condition and I need to have a formatted field for the test description as sometimes it is very long. Ive tried to put the pre-condition in the cus01 field but I cannot find the way to display it on the test case page and in the position I want. The test description instead is shown without tab and is not really readable. I was thinking to add a new customized field for the description but the formatting problems still remain (I suppose). someone can help me? Tue, 30 Jan 2018 09:35:52 -05002020-08-08T10:55:30-04:00/Support/Forum/spirateam/issues-questions/1801.aspxthreadId=1807Jim R (donotreply5@kronodesk.net)Pruebas automatizadas con selenium integrado en Spira Buen da lo que pasa es que tengo pruebas automatizadas en selenium integradas en Spira con datos en un properties en el mismo proyecto, mi pregunta es si se puede tener los datos de las pruebas desde Spira para un mejor uso, si se puede de que manera lo puedo hacer?, gracias quedo atento. Mon, 12 Feb 2018 21:51:57 -05002018-02-20T14:41:56-05:00/Support/Forum/spirateam/issues-questions/1807.aspxthreadId=1811Kat A (support2@inflectra.com)Raising an incident in spira Hi All, I am working in a company where we are using Spira team my query is related to after raising incident its pushing out an email to me. But my concern is that I am working in a team of 7 members. So is there any feature or plugin that If I raise any incident in our project that push out an email to all the 7 members in the team. Thanks in advance Regards, Suman Wed, 21 Feb 2018 20:04:21 -05002018-02-22T16:27:24-05:00/Support/Forum/spirateam/issues-questions/1811.aspxthreadId=2235Jeff Smith (jeff.smith@medimpact.com)Disabling and Editing New User Notification Emails Hello, From my Forum and KB research I discovered that the New User Notification Email Template cannot be edited but that feature is planned for a future release. Is this on the roadmap currently and if so, when? Can we at least disable the New User Notification Emails until this feature is implemented? Thanks, Jeff Smith MedImpact Inc Fri, 02 Oct 2020 23:37:38 -04002020-10-09T15:22:24-04:00/Support/Forum/spirateam/issues-questions/2235.aspxthreadId=1828Neelkanth Sachdeva (neelkanth.sachdeva@ecifm.com)Export a single report(document) which have all the Requirements and the Tasks details under each requirement. Is there any possibility of same in SpiraTeam? Basically what Im looking for is, A single document which shows all the Requirements & the Tasks under each requirement. Cheers | Neelkanth Sachdeva Mon, 09 Apr 2018 11:34:55 -04002018-04-11T06:43:24-04:00/Support/Forum/spirateam/issues-questions/1828.aspxthreadId=1861Kat A (support2@inflectra.com)Pending Test runs Hi there, We are looking for a way to configure the Pending Test Runs widget on My page. The issue is that it provides very minimal fields and doesnt show the majority of the test case names. Testers can have dozens of tests under their Pending Test Runs and it is difficult to know which one they are looking at. If there a way to add a column or widen the column width or even word wrap that column? When I click on the Settings icon for that widget, it tells me to configure it like I want and then apply but it is not giving me any option it seems... Thanks in advance, Sacha Wed, 30 May 2018 15:01:13 -04002018-06-01T14:37:19-04:00/Support/Forum/spirateam/issues-questions/1861.aspxthreadId=1862Jim R (donotreply5@kronodesk.net)Cannot add or access attachments Im not sure quite when this began but most likely after our migration from version 4 of Spiratest to version 5 as we had some issues migrating the database. We are currently using v5.4.0.1 and I can see the attachments in the test cases but Im unable to open them, I get this message: Attachment file not found. (Could not find a part of the path C:\Program Files\SpiraTest\Attachments\98.dat.) Im also unable to attach a document, it might be something little Im doing wrong but I do point to the path of the file and when I select then try to attach I get the following: The Attachments folder specified in the Administration section does not exist. Thu, 31 May 2018 19:17:23 -04002018-06-01T00:26:02-04:00/Support/Forum/spirateam/issues-questions/1862.aspxthreadId=1863David J (support1@inflectra.com)bug error unintuitive guiPlease find a more intuitive placement of buttons in test case details view When I scroll down to the steps section of the test case details view the row/ribbon of buttons are always visible at the top of the screen. While writing steps in a test case it is extremely easy to think that the buttons belong to the steps section. When trying to clone a step I repeatedly clicked the clone button since it is placed right above the steps. This resulted in the whole test case being cloned several times. This is not an intuitive placement for the clone button. Fri, 01 Jun 2018 14:08:39 -04002018-06-01T14:22:19-04:00/Support/Forum/spirateam/issues-questions/1863.aspxthreadId=1881Jim R (donotreply5@kronodesk.net)How to set up 'Script type' using REST API Is there a way to set Script type to Linked using REST API? Im using POST: projects/{project_id}/test-cases/{test_case_id}/add-update-automation-script?... to add automation script to test case. It works file, but Script type is set to Attached by default. Is there any parameter to set Script type to Linked? Tue, 10 Jul 2018 07:08:55 -04002018-07-10T16:56:21-04:00/Support/Forum/spirateam/issues-questions/1881.aspxthreadId=1872Jim R (donotreply5@kronodesk.net)scrum planning option planning requirement task task creation requirement creation new requirement new taskCan "Auto-Create Tasks" be customized to create more than one task? Has anyone found a way to customize a project under Planning -> Planning Options such that multiple tasks could be created when a new requirement is created? Im looking for a way to automatically create my teams definition of done tasks on a new user story when that is created. Is there a better method for us to implement that process in a way that is traceable? Thanks Tue, 26 Jun 2018 19:23:05 -04002018-07-02T19:42:54-04:00/Support/Forum/spirateam/issues-questions/1872.aspxthreadId=1870Jim R (donotreply5@kronodesk.net)Create filter if field value is None OR a specific value Hello, Im trying to display a list of requirements filtered on a custom property I created. The filter correctly lists the possible values, but now I would like to filter the items for which the value in this column is either not set either a specific value. So for example if possible values of myCustomType are Option1, Option2 and Option3 (and obviously, empty string or null, not sure how this is implemented), I would like to display a list of requirements having the value Option3 or no value, filtering out the ones with value Option1 or Option2. How can this be achieved ? Thanks ! Note: Im using SpiraTeam 5.2.0.2 Tue, 26 Jun 2018 10:08:00 -04002018-07-02T19:40:52-04:00/Support/Forum/spirateam/issues-questions/1870.aspxthreadId=1877Jim R (donotreply5@kronodesk.net)Selenium Ide IntegrationSelenium Ide test results in SpiraTest Is posible to post automatically Selenium Ide test results in SpiraTest just using the Selenium plugin available in https://www.inflectra.com/SpiraTest/Downloads.aspx ? do we need also remote launch? Regards Wed, 04 Jul 2018 16:13:43 -04002018-07-10T16:51:51-04:00/Support/Forum/spirateam/issues-questions/1877.aspxthreadId=1880Jim R (donotreply5@kronodesk.net)Rest API listing Test runs for a specific test case Im looking at a way to list the test runs that have been logged for a specific test case via the Rest interface. I found that i can list a test run by id or list a bunch of test runs from a certain row onwards but i need all test runs for a specific test case. Its a bit overhead to each time fetch all runs and then locally filter trough them each time it is needed. Im looking for something like the test set test case mapping showing all test cases in a test set. I need something like this but then listing all test runs per test case. Hence i wanted to ask if it was possible somehow to list all test runs for a test case? Thu, 05 Jul 2018 14:12:07 -04002018-07-10T16:53:11-04:00/Support/Forum/spirateam/issues-questions/1880.aspxthreadId=1927Clark R (simon.bor@inflectra.com)Connection reset when creating a test case Im creating a test case via Rest and while i can see the test case is created in spirateam i get a connection reset in response to the rest call. I checked the event log and couldnt see any info in there. I was wondering how i could get more information on why i get a connection reset while the test case is created and it does seem to go successful (all info is there) Fri, 12 Oct 2018 09:52:41 -04002018-10-12T14:48:46-04:00/Support/Forum/spirateam/issues-questions/1927.aspxthreadId=2025Jim R (donotreply5@kronodesk.net)Creating a Buid via REST API We are trying to create a build via the REST API of Spira but we are not succeeding. We post to url: /Services/v5_0/RestService.svc/projects/1/releases/175/builds However whatever we pass in the body we receive the following error (full trace at the bottom): The associated release/iteration RL0 does not exist in the current project It seems like he does not read the release id correctly. Could you have a look and let me know if this could be a bug or advice on what could be going wrong The server encountered an error processing the request. The exception message is 'The associated release/iteration RL0 does not exist in the current project'. See server logs for more details. The exception stack trace is: at Inflectra.SpiraTest.Business.BuildManager.Insert(Int32 projectId, Int32 releaseId, String name, String description, DateTime creationDate, BuildStatusEnum status, Int32 userId) at Inflectra.SpiraTest.Web.Services.v5_0.RestService.Build_Create(String project_id, String release_id, RemoteBuild remoteBuild) at SyncInvokeBuild_Create(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[] outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) Fri, 10 May 2019 09:16:15 -04002019-05-12T11:20:35-04:00/Support/Forum/spirateam/issues-questions/2025.aspxthreadId=2081David J (support1@inflectra.com)tfs azure devops data synchronizationIncidents not migrating over to TFS For 5 days now have had issues with one product not migrating over incidents to to TFS. I see unhandled excep[tion and Data synchronization is not enabled for the project but it is enabled. I double checked everything and do not understand why only one product is just stop migrating. Is anyone else having this issue and what was done to resolve it. I really need a resolution since our defects are not making it to our developers. Tue, 20 Aug 2019 20:54:10 -04002020-07-29T11:14:07-04:00/Support/Forum/spirateam/issues-questions/2081.aspxthreadId=1894Major Ruben (rmajor@atoma.tech)Install Spira Team to a new server Hi, need a small help. I want to upgrade the old Spira, but on this server I can do it, because the DB has limitation. So first I installed a fresh Spira 4.2.0.8 on new server connected to DB, next I copy the all contents from old Spira and I restore the DB from old to new. On web.config I change the It is working, I can login to site but, on up menu is missing some options, I have just search box and thats all. Thanks in advance, Fri, 03 Aug 2018 12:50:48 -04002018-08-07T07:48:12-04:00/Support/Forum/spirateam/issues-questions/1894.aspxthreadId=1912Jim R (donotreply5@kronodesk.net)Connect to Azure database issue Hi, I want to install Spira 4.0.0 on windows 2016 server and it connect to an mssql database on azure, but I receive an error message: The database login you have chosen is not a system administrator of the database. It will not able to create necessary database objects. Please try again a sysadmin level account With the user and pass I can connect to the database over SSMS. Thanks, Ruben Tue, 11 Sep 2018 08:08:52 -04002018-09-11T15:30:31-04:00/Support/Forum/spirateam/issues-questions/1912.aspxthreadId=1948Jim R (donotreply5@kronodesk.net)"Image properties" issue Version: 5.4.0.1 -click the edit button in Test steps. -Right click the image and select image properties. The page gets hanged. After clicking browser Refresh the page gets loaded. Tue, 04 Dec 2018 13:51:59 -05002018-12-04T16:12:59-05:00/Support/Forum/spirateam/issues-questions/1948.aspxthreadId=1898Jim R (donotreply5@kronodesk.net)2FA2 Factor Authentication Hi Just out of curiosity... Is there a plan to implement 2-factor/multi-factor authentication in SpiraTeam. Maybe passcodes via sms or with an authentication-app (eg. google-authenticator) Thu, 16 Aug 2018 14:30:24 -04002018-08-16T14:36:37-04:00/Support/Forum/spirateam/issues-questions/1898.aspxthreadId=1909Jim R (donotreply5@kronodesk.net)Email Notification to Testers Hello, Please how can I set up an email notification to testers when a test has been assigned to them i.e the testers should be notified that a test has been assigned to a tester. Thanks. Wed, 05 Sep 2018 11:04:05 -04002018-09-07T16:03:05-04:00/Support/Forum/spirateam/issues-questions/1909.aspxthreadId=1943sneha prakash (sprakash@tollplus.com)Need your help in importing test cases to Spira. Hi, I am exporting the test cases from a testing tool called Test Link. I can export the Test Cases along with their steps in an excel but this excel format or extract is not compatible with SPIRA for me to upload them directly into the SPIRA tool. Is there a utility that i can use to convert the Test Link extract format into a SPIRA compatible format? Thanks, Sneha Wed, 28 Nov 2018 12:48:46 -05002018-11-29T05:58:06-05:00/Support/Forum/spirateam/issues-questions/1943.aspxthreadId=1950David J (support1@inflectra.com)SpiraTFSIntegrationIntegrating Spira Team with TFS Team, I would like to integrate Spira with TFS. Our scrums are run in TFS and requirements are captured in Spira. We plan to capture bugs also in Spira. This is more towards achieving traceability between requirements-code-bugs and linkage to documents if any (eg design docs) Wanted to know 1. How the UI would look once integrated and the benefits of integrating both applications. 2. Will creating a bug in Spira indeed create a task/bug in TFS? 3. Do you have any ppts/documents which explain the benefits of integration and how the screens would look like? 4. How can this integration help towards traceability. Will clicking on a task in TFS take us to the requirement in Spira? 5. Do you have any document on how to integrate these applications? 6. I already have the Spira team license. is there any other license I need to take to integrate TFS to Spira Please fill me in with whatever information you can provide regarding this. Thanks, Sneha Wed, 05 Dec 2018 10:40:01 -05002018-12-14T15:33:34-05:00/Support/Forum/spirateam/issues-questions/1950.aspxthreadId=1953Jim R (donotreply5@kronodesk.net)How to indent the test cases into a folder Hi, In the previous version of Spira we had an option to indent the test cases into a folder under Test cases Module, but now i am unable to see that option, Could you please let me know how do i add test cases under a folder. Thanks, Sneha Thu, 13 Dec 2018 07:22:19 -05002018-12-14T15:19:21-05:00/Support/Forum/spirateam/issues-questions/1953.aspxthreadId=1956Jim R (donotreply5@kronodesk.net)How to delete linked incident? Hey, I linked an incident to the Test step in the test run, but after the run I want to delete it. In the incident it says implicit test case(yes, its linked to others test steps too), and its grayed out and i can not delete it, is there any way to delete(the link) a linked incident from the test run? Thank you! Wed, 19 Dec 2018 11:00:25 -05002018-12-20T20:57:20-05:00/Support/Forum/spirateam/issues-questions/1956.aspxthreadId=1967Jim R (donotreply5@kronodesk.net)Rapise Spiratest Citrixusing Rapise to write manual test cases for a citrix application Hi, I am trying to find out ways to write manual test cases using Rapise and Spira Test. Can you please let me know if Rapise supports Citrix hosted application recording? I didnt see in the Rapise(R) | Quick Start Guide Testing Windows(R) Applications with Rapise anywhere its mentioned that Rapise supports Citrix based applications. Is there a way I can record Citrix based applications and create manual test cases using Rapise? Thanks Rahul Mon, 07 Jan 2019 00:00:58 -05002019-01-07T23:47:41-05:00/Support/Forum/spirateam/issues-questions/1967.aspxthreadId=1994Jim R (donotreply5@kronodesk.net)Execution status "Open in new tab" is broken In a Test Set, left clicking on execution status Failed or Passed application displays test run page. But when right clicked -> Open in New tab option is selected application displays test case page instead of the test run. Tue, 05 Mar 2019 13:52:59 -05002019-03-07T15:30:46-05:00/Support/Forum/spirateam/issues-questions/1994.aspxthreadId=2351Ilia Poliakov (ilya.polyakov@edetek.com)tag users like commentsAbility to tag users and like comments Feature to tag users, like comments, and refer to other artifacts just like Azure Devops will make like easier. Mon, 01 Feb 2021 19:03:20 -05002022-01-19T08:16:44-05:00/Support/Forum/spirateam/issues-questions/2351.aspxthreadId=2355David J (support1@inflectra.com)retest testrunRetest Test Run A Test Run artifact used to have a Re-Test button. It is not there anymore Fri, 12 Feb 2021 16:14:45 -05002021-02-12T16:38:05-05:00/Support/Forum/spirateam/issues-questions/2355.aspxthreadId=1972manali kadam (kadammanali987@gmail.com)REST API v5 errorV5 REST API error updating a Test Case via PUT When trying to use the V5 REST API to update a Test Case using the PUT method described on this documentation page , the API throws back an error The server encountered an error processing the request. The exception message is Nullable object must have a value.. See server logs for more details. The exception stack trace is: etc etc The Body of the PUT request Im sending is {TestCaseId:79537,Name:Updated Name}. Even if I just send a Body with just the TestCaseId field in it, I get the error. Ive also tried formatting the Body as {TestCaseId:79537,Name:Updated Name} and {TestCaseId:79537,Name:Updated Name} and still get the same error. Unfortunately, the documentation page doesnt say which of the fields are mandatory, but Im assuming at least the TestCaseField is required. The documentation also doesnt say what format the fields need to be (numerical / text etc) so I guessing that too. Im new to SpiraTeam / SpiraTest, but the REST API documentation seems quite vague and uninformative compared to other platforms with REST APIs that I use. Fri, 18 Jan 2019 02:23:17 -05002019-01-30T07:31:13-05:00/Support/Forum/spirateam/issues-questions/1972.aspxthreadId=2018Jim R (donotreply5@kronodesk.net)SpiraPlan Customize Project Reports Team, Can we Customize reports visibility by projects? or Can we add Categories to the existing report Categories? Thanks, Hima Fri, 03 May 2019 18:06:56 -04002019-05-08T00:55:05-04:00/Support/Forum/spirateam/issues-questions/2018.aspxthreadId=1983Jim R (donotreply5@kronodesk.net)Attachment Documents ArtifactsSubject: How to retrieve multiple linked Attachments We need to check via the SOAP API whether a specific document is linked to more than one test step artifact.. The attachments keep some unique data which is updated from time to time. We do not want to create a new attachment on update. The somewhat obvious way of iterating over all test cases, then getting all test steps and building a list of attachmentIDs of their attachments is rather cumbersome and time intensive. Is there a better way to check if a attachment is linked only one TestCase? We would like to use associationRetrieveForArtifact(...) method , but regardless of parameters we always receive a null result. Would you be able to provide an example of how to use the above method for the described use case ? Thanks in advance. Wed, 06 Feb 2019 14:36:08 -05002019-02-06T21:36:22-05:00/Support/Forum/spirateam/issues-questions/1983.aspxthreadId=2003Jim R (donotreply5@kronodesk.net)Spira Test cases Restricted ViewSPIRA Test case - Restricted view Hi, How to provide restricted access/View to Test cases in SPIRA. We do not want all test cases to be visible. Is there a possibility to provide access based on status? Ex: Access provided only for Approved test cases? Or please suggest some other method like creating a separate project where all test cases meant to be shared can be added, But then what if we have to modify the test cases based on the review comments and is it not difficult to manage the updates in two locations (In this case, main project and the project created for sharing limited number of test cases)? Thanks Thu, 28 Mar 2019 10:57:09 -04002019-04-01T16:04:30-04:00/Support/Forum/spirateam/issues-questions/2003.aspxthreadId=2028Jim R (donotreply5@kronodesk.net)Movement of Failed, blocked test cases from the Old test set new Is there a shortcut for the movement of Failed, blocked test cases from the existing old test set to a new test set. Ex: I have test set #1 created for Release #1 and 25% of the test cases are failed during the execution of Release #1. Now, for Release #2, can we import the failed 25% test cases from the test set #1 to New test set (Test set #2). Please provide help. Mon, 20 May 2019 14:19:18 -04002019-05-22T20:11:43-04:00/Support/Forum/spirateam/issues-questions/2028.aspxthreadId=2004Srinivasa Simhadri (ssimhadri@tollplus.com)Delink Incidents How to delink linked incidents to test cases Thu, 28 Mar 2019 14:20:19 -04002019-04-04T10:19:53-04:00/Support/Forum/spirateam/issues-questions/2004.aspxthreadId=2007Jim R (donotreply5@kronodesk.net)country specialsIs it possible change the order of Usernames attributes Hello All, i would like to start a discuss about my case. In my country we generaly use the names with this template: %surename% %forename%. But in the spirateam we just find our names with this template: %forename% %surename%. Is it possible to change order of names on the pages (for example profile page, or generally on the top-right of pages at login user box) and in the user type properties (owner, creater, etc...)? The most important for us those input properties wich has quick search function, because we automatically start type first characters of our surenames. So, can we configure this order? If it is possible, where can i find that and how can i do that? Thanks in advance for response! Bests! Mon, 08 Apr 2019 13:09:43 -04002019-04-13T11:26:48-04:00/Support/Forum/spirateam/issues-questions/2007.aspxthreadId=2008Nikki Prudencio (nikki.prudencio@liferay.com)Google sheet integration issue When I use the proper URL/username/RSS token I get an error message: Network error. Please check your username, url, and password. If correct, make sure you have the correct permissions. Does anyone have solution on this? Thu, 11 Apr 2019 11:30:26 -04002020-12-05T15:26:25-05:00/Support/Forum/spirateam/issues-questions/2008.aspxthreadId=2183David J (support1@inflectra.com)JIRA Synch - Issue Text Corrupted I spent last week setting up the synchronisation between Spirateam and JIRA and, despite the limitations of the integration, its working reasonably. One of the main outstanding issues I am facing however is that when an issue is created in JIRA that has text markup (headings, bold text, coloured text etc) it comes across into Spirateam as a complete mess, and if bi-directional sync is enabled, it then makes a mess of the original JIRA text. For example, this is from an issue created in JIRA and reflected into Spirateam. *Branch:* FedR20 h1. *Steps to reproduce* # Create a new cube or open an existing cube for edit # On the dimension tab, set up 2 different categories and add fields to each: ## First Category ## Second Category # Switch to the metric tab, set up the same 2 categories (in the same order) and add fields to each. # Compare validation messages to expected results below. # On the dimension tab, add an additional First Category after the Second Category. h1. *Actual result* *Step 4:* System displays a message indicating that The First Category category is not contiguous: XXX should fall after YYY *Step 6:* System displays a message indicating that The First Category category is not contiguous: XXX should fall after YYY h1. *Expected result* *Step 4:* This validation message should NOT appear if the user reuses the same category on both tabs. *Step 6:* This validation message should appear if the user has repeated the same category multiple times within one of the two tabs. h1. *Root cause* *Step 4:* the UI sends up 4 total sets of fields: Dimension/First Category, Dimension/Second Category, Metric/First Category, Metric/Second Category. It should only send up 2 sets: First Category/Second Category** *Step 6:* In this case, the UI should send up 3 total sets: First Category/Second Category/First Category Marking as an R20 blocker since it seems to prevent saving ALL cubes that group their fields. Does anyone have any ideas as to how this can be prevented / fixed? Its not even bringing carriage returns across and Id prefer not to have to manually reformat every single JIRA issue that sycs across Mon, 22 Jun 2020 09:55:21 -04002020-06-25T18:14:44-04:00/Support/Forum/spirateam/issues-questions/2183.aspxthreadId=2211David J (support1@inflectra.com)Createmeta endpoint in JIRA integration Atlassian are deprecating the createmeta rest endpoint with JIRA 9.0, which will break the current JIRA integration with Spirateam. As my organisation are intending to migrate to JIRA 9.0 before the end of the year, are there any plans in place to change the bridge to use different endpoints to support the new version of JIRA? Or does a workaround already exist? https://confluence.atlassian.com/jiracore/createmeta-rest-endpoint-to-be-removed-975040986.html Wed, 02 Sep 2020 09:19:10 -04002020-09-02T11:33:26-04:00/Support/Forum/spirateam/issues-questions/2211.aspxthreadId=2212David J (support1@inflectra.com)Filtering by release via REST API We are experiencing some issues attempting to extract data from the tool via API. What we are trying to achieve is an extract of the test runs of specific test cases, for a particular release. The closest that we have been able to get is to use this in the call: {PropertyName:TestCaseId, IntValue:42, StringValue:null, MultiValue:null, DateRangeValue:null} Which will return ALL runs for a specific test case, but does not constrain the results to a single release, which is the information that we need. Because a test case can be executed against multiple releases, this does not meet our needs. Is there any way to filter against release in the manner described? Its a key requirement for us producing score cards for our releases Thanks Wed, 02 Sep 2020 09:29:31 -04002020-09-02T11:34:38-04:00/Support/Forum/spirateam/issues-questions/2212.aspxthreadId=2072Kat A (support2@inflectra.com)workflow requirementRequirement workflow: decline? The default workflow only seems to have requested, under review, or accepted. What about declined/not doing? We do not want to delete the requirement, as it has important historical information and discussion about why it was declined. Would we need to add a custom workflow step for this? It seems like something that should be in the standard workflow. Wed, 31 Jul 2019 17:12:36 -04002019-08-19T14:43:46-04:00/Support/Forum/spirateam/issues-questions/2072.aspxthreadId=2049David J (support1@inflectra.com)Exporting whole test cases from old version of SpiraTeam, to new Hello, I currently am using SpiraTeam version 4.0 and am upgrading to using SpiraTeam version 6.0 and I am trying to move my test cases over. What is the best way to go about doing that? I tried to create a report in excel and then import it that way, but it wasnt including all of the steps. Any help or guidance would be much appreciated. Wed, 26 Jun 2019 18:21:07 -04002019-06-27T20:55:04-04:00/Support/Forum/spirateam/issues-questions/2049.aspxthreadId=2050David J (support1@inflectra.com)Trying to Export Test Cases from Excel into SpiraTeam Hello, I have an excel document filled with test cases that are correctly formatted according to the template, but whenever I try to export them to spiraTeam, it wont take the test steps with. Any help would be great. Thanks. Thu, 27 Jun 2019 17:47:36 -04002019-06-29T13:14:00-04:00/Support/Forum/spirateam/issues-questions/2050.aspxthreadId=2055David J (support1@inflectra.com)Jenkins builds won't kick off automated tests in SpiraTeam Hello, I have a jenkins project set up that is linked to my release in SpiraTeam. I also have a test set in SpiraTeam that is part of the release which contains test cases that were automated using Rapise. However, when I click build in Jenkins and come back to SpiraTeam, it wont execute the automated tests. I have the Yes execute on build option selected. Any help would be great. Thanks! Wed, 03 Jul 2019 18:33:00 -04002019-07-05T19:19:34-04:00/Support/Forum/spirateam/issues-questions/2055.aspxthreadId=2207Steve M (support4@inflectra.com)Baselining Information Hi, with the new Basline feature, is there a way to create a list of all the data that the artifacts had at the time the Baseline was created (description, comments, status,...)? Do I have to create a report? If so, do you have more information on this subject than this article https://www.inflectra.com/Support/KnowledgeBase/KB550.aspx because these reports dont include all these informations. Regards Wed, 19 Aug 2020 15:11:30 -04002020-08-20T13:26:31-04:00/Support/Forum/spirateam/issues-questions/2207.aspxthreadId=2228David J (support1@inflectra.com) Multi selection of components Hi, is it possible to change the settings so that a multiple selection of the components is possible? Regards Wed, 23 Sep 2020 08:18:50 -04002020-09-23T10:53:00-04:00/Support/Forum/spirateam/issues-questions/2228.aspxthreadId=2236Christine Mattanovich (cmn@mission-embedded.com)Edit Roles - Artifact Permissions Hi, I want to edit the roles and I noticed that in the SpiraAdministration Guide there is a Artifact Type: Requirement Step (screenshot page 37). We dont have this Type, why? Im asking because I need a role which is only allowed to change the Status of a Requirement, nothing else. Regards Tue, 06 Oct 2020 15:29:50 -04002020-10-07T07:20:46-04:00/Support/Forum/spirateam/issues-questions/2236.aspxthreadId=2377David J (support1@inflectra.com)Sharing Test Cases Hi, is it possiple to share the same Test Cases in two different Products? It seems to be possible with Requirements via Product associations but not with test cases. Is there are different way? Regards Mon, 03 May 2021 07:51:18 -04002021-05-04T19:00:56-04:00/Support/Forum/spirateam/issues-questions/2377.aspxthreadId=2748Christine Mattanovich (cmn@mission-embedded.com)Missing Importance after changing the template Hi, after we changed the Template of a Product, the property Importance disapeared in this product. You can stil see and edit the Importance in the requirements overview, but not if you open one Requirement. If I refresh the page, I can see it shortly. How can I change this? Kind Regards, Christine Mon, 16 Jan 2023 15:09:40 -05002023-01-17T09:16:02-05:00/Support/Forum/spirateam/issues-questions/2748.aspxthreadId=2051David J (support1@inflectra.com)databasehistorytaskAccessing TST_HISTORY_DETAIL table for a task We are using SpiraTeam v4.2.0.1 and need to export the Actual Effort data from TST_HISTORY_DETAL in order to populate another application we are using for time tracking. Although we can see this data displayed in the History tab of a tasks detail, we are unable to see how that data is connected between the TST_TASK and TST_HISTORY_DETAL tables. We have tried to trace Project ID, Requirement, Task_ID, Artifact_History_ID ad Artifact_ID. Please help us to understand how we can extract this data. Fri, 28 Jun 2019 18:43:13 -04002019-07-01T15:15:13-04:00/Support/Forum/spirateam/issues-questions/2051.aspxthreadId=2061David J (support1@inflectra.com)Database Connection using Account Directory Service Account Hi Team, During Spira Installation, I want to use my AD (Account Directory) Service Account to connect remote Database instance for Database connection. But I am unable to connect remote database instance due to error User id or password is wrong. Thanks, Shrinivas Wed, 10 Jul 2019 07:12:20 -04002019-07-10T11:33:50-04:00/Support/Forum/spirateam/issues-questions/2061.aspxthreadId=2076David J (support1@inflectra.com)spira jira tasksJIRA integration - Synch issue: Move Incidents over to Tasks After all the mapping was done, as stated in the online manual ref: Requirements are handled OK. But all other issues from Jira is mapped towards Incidents, and Tasks in Spira is completely empty. What is the correct way of handling this, so that we get Tasks + Sub-Tasks mapped correctly in Spira from Jira And what is needed to do for the existing Incidents that have already synced Wed, 14 Aug 2019 07:46:57 -04002019-08-14T11:05:48-04:00/Support/Forum/spirateam/issues-questions/2076.aspxthreadId=2148David J (support1@inflectra.com)spira jira synchronizationJira Data Synchronization Configuration Helper for Spira There seems to be an issue with the API call from the Jira Data Synchronization Configuration Helper for Spira. This is after we have created a token through JIRA and try to log in with the synchronization tool. Mon, 02 Mar 2020 08:03:17 -05002020-03-02T12:04:30-05:00/Support/Forum/spirateam/issues-questions/2148.aspxthreadId=2071Erin Rieschieck (erin.rieschieck@dhhs.vic.gov.au)Incident workflows - field properties - newbie question Ive picked up the task of maintaining SpiraTeam incident workflows. Im a newbie to this. I want to change some fields to be not mandatory, and I have the radio button options Default/Hidden/Disabled/Required. The support I can find online doesnt describe what Default does. I assume it refers to some default setting for that field, found elsewhere...but I cant see where that is. Anyone? Wed, 31 Jul 2019 03:34:15 -04002019-08-06T00:54:17-04:00/Support/Forum/spirateam/issues-questions/2071.aspxthreadId=2073Kat A (support2@inflectra.com)Administration changes in SpiraTeam version 6.0 When I am working in my project and need to change the test status of a component, I cant seem to find the correct place. All I see is System: Admin Home with Workspaces, Users, System, Integration & Reporting sections but not where I can change the rest Thu, 01 Aug 2019 09:12:40 -04002019-08-05T14:10:46-04:00/Support/Forum/spirateam/issues-questions/2073.aspxthreadId=2079Kat A (support2@inflectra.com)requirement workflow task planning optionsImpossible to change requirement status (workflow ok) Hello, I tried to change the status of a requirement ticket from one status Developed to another Ready for test but when saved, the ticket goes back to the previous status (Developed). The History tab shows the change of value (old value = Developed and new value = Ready for test) but the ticket is not. I checked the workflow, the rights, the assignment of the workflow to this type of ticket. Everything seems to be right. Could you please help ? Mon, 19 Aug 2019 11:12:41 -04002019-08-19T14:35:49-04:00/Support/Forum/spirateam/issues-questions/2079.aspxthreadId=2089Paul Thomas (pjt008@hotmail.com)ie11 remember passwordIE 11 won't remember user-password, SpiraTest v6.2.0.1 Subject line says it all... I cant get IE11 to ask me if I want to save password for the SpiraTest v6.2.0.1 site. Were using a spiraservice.net site. Ive cleared all IE data and turned save passwords off/on, but IE doesnt seem to recognize that SpiraTest v6.2.0.1 sign-in page is a sign-in page. Ive lost access to the old site, but our older SpiraTest version remembered user/password. All my other IE login pages re-asked me about the password. Does anyone else experience this, and is there any possible remedy? Note, Chrome and FireFox ask me about saving password for SpiraTest. Please dont reply dont use IE, I have to use IE for many other work functions :) Thank you. Wed, 11 Sep 2019 13:48:20 -04002019-09-19T18:57:30-04:00/Support/Forum/spirateam/issues-questions/2089.aspxthreadId=1538Jim R (donotreply5@kronodesk.net)Is it possible to run reports using a wild card I want to run a test case report but for various releases, all starting with DDCC. Is it possible to run any reports with a wild card like an apteryx I cannot find any related articles on this. Tue, 13 Sep 2016 12:46:55 -04002016-09-13T14:18:59-04:00/Support/Forum/spirateam/issues-questions/1538.aspxthreadId=2091David J (support1@inflectra.com)Issue upgrading SpiraTeam from 5.4 to 6.0 Im upgrading the SpiraTeam from version 5.4 to 6.0 but Im having the below issue: Error upgrading database from 540 to 600 Invalid column name TAGS. Invalid column name TAGS. Invalid column name TAGS. [System.Data.SqlClient.SqlException] Please advise. Thu, 12 Sep 2019 09:47:07 -04002019-09-12T14:00:31-04:00/Support/Forum/spirateam/issues-questions/2091.aspxthreadId=2094AzMo Mo (azeddin.margani@hotmail.co.uk)Using PUT method in Spiratest rest api in Java. Hi, Im trying to update a test case using https://api.inflectra.com/Spira/Services/v4_0/RestService.svc/projects/{project_id}/test-cases . but not sure what parameters i need to pass for PUT method using Java. I do have the testcase_id It is not clear from the online documentations which parameter(s )need to be included in the header. My understanding, there are specific parameters need to be included in the header. Can you please provide me with a clear example. Thank you, AzMo. Thu, 26 Sep 2019 12:55:13 -04002019-09-26T12:55:13-04:00/Support/Forum/spirateam/issues-questions/2094.aspxthreadId=2232David J (support1@inflectra.com)Pending Test Runs It would be very helpful if it were possible to see while viewing a test run, if the run is still pending or has been finalized. We are encountering an issue where users complete all steps of a test case, but fail to finalize the run, and this is very difficult to see from the run itself. Mon, 28 Sep 2020 18:08:32 -04002020-09-28T18:26:18-04:00/Support/Forum/spirateam/issues-questions/2232.aspxthreadId=2240David J (support1@inflectra.com)Product Associations Question We are starting on setting up Product Associations between two different products, with Product A containing requirements that we want to have tested under Product B. However, the Product A requirements arent showing as covered by a test case (in the Test Coverage column) from the bulk view when displayed from Product B. I can open the test case & the requirement and see that they are associated, but it doesnt appear that way from the bulk view. Is this a current limitation of Product Associations, or is there a configuration option that we might have missed? Wed, 14 Oct 2020 22:08:26 -04002020-10-14T22:25:34-04:00/Support/Forum/spirateam/issues-questions/2240.aspxthreadId=2109Kat A (support2@inflectra.com)SpiraTeam product home pageProduct Home page configuration I would like to configure a different default view for the General and Testing tabs under the product home page to apply for all products. I am the system admin and have not found a way to globally hide widgets that we do not currently use. Tue, 12 Nov 2019 18:36:22 -05002019-12-11T16:19:42-05:00/Support/Forum/spirateam/issues-questions/2109.aspxthreadId=2389David J (support1@inflectra.com)Recording testcase via REST API Hey guys, Im currently looking at how to get our pipeline unit tests recorded in Spira. Im using the test-runs/record endpoint, and it seems to be working, but I have a question. I want to store the dump from the test tool (Jest) somewhere. One option is to use the RunnerStackTrace field. But another option is to add it as an attachment. However, it is not entirely clear how to do this based on the documentation provided. On the one hand, there is the Documents endpoint that should allow me to associate an artifact with an attachment. On the other hand, the test-runs/record endpoint has an argument AutomationAttachmentId which suggests I can directly attach an already existing Document to the created Test Run. However, the JSON skeleton in the documentation lists AutomationAttachmentId:null, suggesting you need to provide a string instead of an artifact ID. How is this supposed to work? Fri, 11 Jun 2021 06:00:52 -04002021-06-11T14:24:04-04:00/Support/Forum/spirateam/issues-questions/2389.aspxthreadId=2391Brian J (bruno.gruber@inflectra.com)Delete or modify test run via REST API? We are busy logging a part of our automated test runs in Spira. To avoid data overflow, we want to configure our pipeline to only record the LAST run test for each feature branch. Since at the time of logging, we dont know if it is the last run, so we should implement the logic to delete or overwrite the existing run for that branch and testcase. Recording a test run via the REST API works. Now Id like to be able to also delete a recorded test run, or to modify/overwrite an existing run (either would be fine). According to the REST API docs for automated test run resource: This resource allows you to retrieve, create, modify and delete automated test runs in a specific project in the system. At first glace, I cannot see a DELETE function. My hope was that projects/{project_id}/test-runs/record could be used to also modify an existing test run, since you can pass an existing TestRunId in the request body. However, even if I pass it it seems to be ignored and it creates a new test run anyway. How is this supposed to be used? Thu, 17 Jun 2021 08:20:01 -04002021-06-22T21:42:07-04:00/Support/Forum/spirateam/issues-questions/2391.aspxthreadId=2128Lian Xu (lian.xu@ericsson.com)Filter the user stories from Jira Since the design put all the user stories under one project in Jira, Id like to filter the user storyies before importing to SpiraTest. For example: project = PPXMGW AND fixVersion = MG22. And the fixVersion is shown as Versions in Jira dataSync Helper. is there any way to set up data sync to extract the user stories belonging to fixVersion = MG22? Thanks, Lian Tue, 17 Dec 2019 17:38:52 -05002019-12-17T17:38:52-05:00/Support/Forum/spirateam/issues-questions/2128.aspxthreadId=2127David J (support1@inflectra.com)Delete requirement which is sync'ed with Jira I have synced the requirements with Jira user stories. Since I dont need all the requirements imported from Jira, can I delete some of them from SpiraTest without deleting the user stories in Jira? Thanks. Tue, 17 Dec 2019 17:15:11 -05002019-12-17T17:38:00-05:00/Support/Forum/spirateam/issues-questions/2127.aspxthreadId=2155David J (support1@inflectra.com)Uploading screenshot to a Test Run using Java and Rest API Hi, I am using Java and I am trying to upload .png file in request after converting it to Base64 encoded String as below: File f1 = new File(filepath); byte[] fileContent = FileUtils.readFileToByteArray(f1);String encodedString = Base64.getEncoder().encodeToString(fileContent); In the request body, I am setting encodedString as value for BinaryData but I am receiving error as shown below. Can someone please help me in resolving this? End points used: a) /projects/{project_id}/documents/file?filename={filename}&tags={tags}&folder_id={folder_id}&document_type_id={document_type_id}&artifact_type_id={artifact_type_id}&artifact_id={artifact_id} b) /projects/{project_id}/documents/file Error Returned by SpiraRest API: The server encountered an error processing the request. The exception message is There was an error deserializing the object of type System.Byte[]. End element root from namespace expected. Found element IsAttachments from namespace .. See server logs for more details. The exception stack trace is: at System.Runtime.Serialization.XmlObjectSerializer.ReadObjectHandleExceptions(XmlReaderDelegator reader, Boolean verifyObjectName, DataContractResolver dataContractResolver) at System.Runtime.Serialization.Json.DataContractJsonSerializer.ReadObject(XmlDictionaryReader reader, Boolean verifyObjectName) at System.ServiceModel.Dispatcher.SingleBodyParameterDataContractMessageFormatter.ReadObject(Message message) at System.ServiceModel.Dispatcher.SingleBodyParameterMessageFormatter.DeserializeRequest(Message message, Object[] parameters) at System.ServiceModel.Dispatcher.DemultiplexingDispatchMessageFormatter.DeserializeRequest(Message message, Object[] parameters) at System.ServiceModel.Dispatcher.UriTemplateDispatchFormatter.DeserializeRequest(Message message, Object[] parameters) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.DeserializeInputs(MessageRpc rpc) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) Tue, 10 Mar 2020 12:58:26 -04002020-03-10T14:05:08-04:00/Support/Forum/spirateam/issues-questions/2155.aspxthreadId=2125Peter Oberhauser (peter.oberhauser@groupe-t2i.com)Planning Board: Resource calculation: Days off of a team member Hi all, The question is regarding the calculation of the remaining hours for each SCRUM team member. You can define globally the work hours per day and the work days per week. This is fine, but how do I deal with Meetings, Reviews, Grooming sessions etc.. ? (-->One possibility would be to create user stories for this and each member would have a task.) But how do I deal with days off for each member? (--> on the sprint level you can define days off. But is this per user or globally taken into account?) Thanks! Peter Fri, 13 Dec 2019 09:54:12 -05002019-12-18T09:27:12-05:00/Support/Forum/spirateam/issues-questions/2125.aspxthreadId=2350David J (support1@inflectra.com)Adding custom lists to Test Case properties Need to add new custom lists to the TestCase properties. The lists have been created because they are used in other places but I cannot figure out how to add them to the test case properties. Wed, 27 Jan 2021 21:30:24 -05002021-01-29T01:43:43-05:00/Support/Forum/spirateam/issues-questions/2350.aspxthreadId=2143Alan Hensley (ahensley@trccompanies.com)collaboration feeds commentsNew Comment Feed Hi, Is there somewhere in SpiraTeam that I can go to see all recent comments made anywhere in a Product? It seems that adding a comment only (making no other changes to a Requirement) does not get tracked as an action in the activity feed. Short of email notifications, it would be very easy to miss new comments. Is there support for a comment feed, perhaps even with an RSS URL? Feel like I must be missing something obvious here. Thanks! Mon, 17 Feb 2020 21:35:49 -05002020-02-19T17:24:16-05:00/Support/Forum/spirateam/issues-questions/2143.aspxthreadId=2257Alan Hensley (ahensley@trccompanies.com)Auto hyperlinks to artifact IDs? Hi, often when writing descriptions or comments it is useful to reference another requirement or incident. Is there a feature that would automatically create a hyperlink to the artifact based on the type and id number if given in the usual format (i.e. IN:193 or RQ:384)? If this could display the title/summary tooltip as seen in various places in SpiraTeam, then even better. Thanks, Alan Wed, 11 Nov 2020 03:56:52 -05002020-11-24T01:22:14-05:00/Support/Forum/spirateam/issues-questions/2257.aspxthreadId=2346David J (support1@inflectra.com)Breaking a product up Hi, I am looking into breaking an existing product up into smaller products to help with release management between what are currently components in the larger product. I have looked at the Clone option for the whole product and Export option for artifacts and Im not sure which is best suited here. Should I clone the product several times and then remove what is unneeded from each or should I create empty products and export existing artifacts, deleting them after. Does it matter? Is there a better way? Also, neither Clone or Export options takes the comments or history for the artifact. Any way to preserve this? Thanks, Alan Tue, 12 Jan 2021 08:25:58 -05002021-01-13T01:13:15-05:00/Support/Forum/spirateam/issues-questions/2346.aspxthreadId=2217Vladimir Plotkin (vladimir_plotkin@oslerdiagnostics.com)Baselining across the products Hi, Our program consists of 8 projects (or software configuration items in IEC62304 speak). At the moment we are on 6.5.0.0 which doesnt have baselining but were thinking of moving to the latest edition of SpiraPlan. Question - is it possible to have a program-wide baseline? What I mean is that once baselined, all artefacts (requirements, tests, sprints, etc) are baselined, allowing us to take a snapshot of the entire program? Tue, 15 Sep 2020 16:41:35 -04002020-09-16T13:20:28-04:00/Support/Forum/spirateam/issues-questions/2217.aspxthreadId=2159David J (support1@inflectra.com)Utilization calculation requirements estimates task estimatesUtilization I have created a project plan in which the requirements are broken down with several tasks and estimates at that level. In creating the project plan, Ive added and deleted a number of requirements/tasks that had estimates. I am trying to use the monthly utilization to establish velocity but the but the deleted requirements/task estimates are used as part of each individuals utilization calculation making them look extremely over allocated. Why does SpiraTeam use these estimated hours toward the utilization when the requirements/tasks have been deleted? Has anyone noticed this and is there an update or correction coming from Inflectra to address this? Sun, 22 Mar 2020 00:52:35 -04002020-03-24T01:17:26-04:00/Support/Forum/spirateam/issues-questions/2159.aspxthreadId=2171David J (support1@inflectra.com)Import add-in ExcelSingle-sign-on not allowing Export from Excel spreadsheet Hi, After I linked my SpiraTeam account to my Microsoft account I was not able to connect to Spira Team server in Excel Add-in tool. Is there a limitation? Best Regards, Nikhil Dev Thu, 14 May 2020 05:38:37 -04002020-05-14T11:18:41-04:00/Support/Forum/spirateam/issues-questions/2171.aspxthreadId=2173Illia Kovtun (illia@octopol.io)Changes are not saved after refresh If I add some incident with description and new status and save it, than it would be saved. And if after that I update status and description and save it, Ill be notified that changes are saved. But after several minutes if I open this incident again, Ill notice that all changes are returned to original version. Mon, 25 May 2020 09:59:55 -04002020-05-26T09:43:57-04:00/Support/Forum/spirateam/issues-questions/2173.aspxthreadId=2213David J (support1@inflectra.com)Custom status for the test run Hello, during our testing, we figured out that it will be great if we will be able to mark some test steps during test case execution with specific status in addition to the defaults (Passed, Failed, Blocked, Not Run), but didnt find a way to add this specific status. I would be very grateful if you will be able to help me find a way to add those specific statuses if this possible at SpiraTeam. Regards, Illia Mon, 07 Sep 2020 07:10:44 -04002020-09-07T12:20:46-04:00/Support/Forum/spirateam/issues-questions/2213.aspxthreadId=2246David J (support1@inflectra.com)Make a single list of bugs from two different products Hi, Currently, we have two products that are closely connected, and we have open incidents for bots products. The same dev team is working on both products. We want to give them all open incidents for both products in one list. Is it possible to do it in SpiraTeam? Regards, Illia Thu, 22 Oct 2020 13:47:46 -04002020-10-25T12:47:51-04:00/Support/Forum/spirateam/issues-questions/2246.aspxthreadId=2178Robin ALLA (RALLA-EXTERNAL@scor.com)NeoloadCommandLineRemoteLaunchGetting informations back from NeoLoad Hello, Im working on getting information from NeoLoad back to spira after a test launch from spira RemoteLaunch with Command-Line and the only information im actually able to get back is the status code. Can you help me for this issue? Thanks, Robin Wed, 27 May 2020 07:50:39 -04002020-05-28T10:18:04-04:00/Support/Forum/spirateam/issues-questions/2178.aspxthreadId=2196David J (support1@inflectra.com)Test Run Results Request JSON Payload - Attach document How does one record test run results that includes attachment(s) such as images and other document types? Currently one has to make 2 separate API requests to achieve this outcome. E.g. https://science37.spiraservice.net/services/v5_0/RestService.svc/projects/%7Bproject_id%7D/test-runs/record https://api.inflectra.com/Spira/Services/v5_0/RestService.svc/projects/%7Bproject_id%7D/documents/file?filename={filename}&tags={tags}&folder_id={folder_id}&document_type_id={document_type_id}&artifact_type_id={artifact_type_id}&artifact_id={artifact_id} I wish to make use of a single request payload to record test run results and attach documents for the same test run. Sat, 25 Jul 2020 18:01:07 -04002020-07-25T20:43:48-04:00/Support/Forum/spirateam/issues-questions/2196.aspxthreadId=2181David J (support1@inflectra.com)Time estimation for test sets Dear all, I created a new test set with some test cases. Some of the test cases contains an execution time (estimation), some not. It seems that spira did not calculate it correctly: Could you provide some more information how the estimation is done? Thank you! Using SpiraTeam v6.5.0.2 | en-001 | W. Europe Daylight Time (UTC+2) Tue, 16 Jun 2020 07:54:47 -04002020-06-16T11:28:15-04:00/Support/Forum/spirateam/issues-questions/2181.aspxthreadId=2215David J (support1@inflectra.com)Add test set to a release Dear all, there are some threads about this topic, but it does not solve my problem at all: 1) Create some test cases (e.g. 5000) 2) put them into a test set (or more) 3) create a release (e.g. 1.0.0.2) Problem A: Go to Release, select 1.0.0.2, go to test cases. -> It is not possible to add here a test set. WHY? (If I search for the tx:80 then I can see the test set (and a save option appears) but it will not be added) - it is not an option here for me to add 5000 test cases (which are already in a set!!!) Problem B: I can also go to the test set, select the release 1.0.0.2. When I go back to Releases then it is NOT listed - also not the test cases. I already saw a comment like Execute them, then they are in the list - that does not work for me - It is very important to know which test cases are not executed (on this release) - and there is no other way. It would be great to have the option to add test sets to a release. Thanks in advance Mon, 14 Sep 2020 13:47:46 -04002020-09-16T13:30:42-04:00/Support/Forum/spirateam/issues-questions/2215.aspxthreadId=2839Ilia Poliakov (ilya.polyakov@edetek.com)Optimizing Test Case Management Workflow for Build Versions We have implemented a workflow utilizing SpiraTeam as follows: We maintain a substantial repository of test cases, numbering in the hundreds. Each time we receive a new build version, we have historically duplicated the entire test case folder and appended new test cases to this duplicated folder. This approach allows us to conduct a comparative analysis of changes by contrasting the contents, while also enabling us to perform test case executions on both the previous server build by referencing the original folder and on the new server build using the updated test case folder. Are there alternative methods to streamline this process, allowing us to differentiate between test cases associated with version 1 and version 2, without the necessity of duplicating test cases into new folders? Thank you! Wed, 16 Aug 2023 20:03:09 -04002024-01-02T19:38:49-05:00/Support/Forum/spirateam/issues-questions/2839.aspxthreadId=2657Pierre LegĆ©r (matthias.zurbruegg@gilgends.com)rest apiREST API: Request Test Cases by filter with MultiValue How can i request multiple test cases filtered by its Ids with a MultiValue? I dont know which datatype is required for the MultiValue. I tryed several types but always get errors. Can somebody give me an example? I use REST API v6.0 / SpiraTeam v7.0.0.0 and JSON as request body. Wed, 03 Aug 2022 08:46:01 -04002022-12-20T10:05:41-05:00/Support/Forum/spirateam/issues-questions/2657.aspxthreadId=2472Ilia Poliakov (ilya.polyakov@edetek.com)Incidents are requirements of 3rd level indent are not shown When filter by choosing Major release, requirements and incidents which belong to child release of the child major release are not shown on the grid Mon, 23 Aug 2021 16:18:05 -04002022-01-19T08:08:57-05:00/Support/Forum/spirateam/issues-questions/2472.aspxthreadId=2409Ilia Poliakov (ilya.polyakov@edetek.com)Grid AndroidSpira on Android, wrong UI Sometimes a go on vacation without taking my win10 laptop with me, having only 10-inch android tablet. What is strange, that I can not work with columns in a grid presention with the same functionality as I do using win10. For example: I can not add/remove columns. The screen is big enough, I am using Desktop view of the site in Chrome. This functionality is to crucial to work. Win10: Android: Mon, 12 Jul 2021 06:04:20 -04002022-01-19T08:17:22-05:00/Support/Forum/spirateam/issues-questions/2409.aspxthreadId=2410Ilia Poliakov (ilya.polyakov@edetek.com)Code Amazon Git CodeCommitSpira code integration with Amazon CodeCommit (works with Git) Hello, It is written that Spira has code integration Git - SpiraDocs (inflectra.com) with many different sources: Git Subversion Mercurial Perforce TFS CVS VSS Tortoise But we tried to integrate it with Amazon CodeCommit as our application based on Amazon services (and I am sure that Amazon is a popular service ) and our admin told me that Spira doesnt support it . How can we integrate? I need to use next functionality from Spira: Code commits Builds Pull requests Source code Mon, 12 Jul 2021 06:14:22 -04002023-07-04T09:47:25-04:00/Support/Forum/spirateam/issues-questions/2410.aspxthreadId=2411Ilia Poliakov (ilya.polyakov@edetek.com)custom statuses cusom link types board orderCustom requirement's statuses, board order and custom link types Hello, I am sure that different companies have different processes , so statuses of requirements should be cutomizable (as it is done for incdents in Spira). Like we may have a wish to have status Estimated, another company may have a wish my company best status and etc. How is it possible to add a status that is only for particular Spira installation? We do not use status synchronization between tasks and requirements. Related question is about status order on a Board. As it is not customizable we can not use Spira Requirements Board view (we would like to have earlier statuses at the left of the board as it is a well-known best practice, but in our methodology status Design in Proccess is earlier than Ready for Test while on the board it is shown opposite). Similar sitation is with association types. It is normal to expect an ability to add our own association types in addition to these two that are out of the box: related to, depends on. Mon, 12 Jul 2021 07:25:35 -04002022-01-19T08:19:03-05:00/Support/Forum/spirateam/issues-questions/2411.aspxthreadId=2412Ilia Poliakov (ilya.polyakov@edetek.com)compare historyRequirements history comparison, make it more user-friendly plz! Hello, Lets imagine that BA-team is changing a requirement and dev-team estimates it. BAs could change a requirement through several save operations and as soon as all changes are done, dev-team needs to reestimate. Dev-team is interested only in what was changed (they prefer not to read all the long description). And it is a place, where Spira has a lack of UX (not user-friendly): It is very complicated to see what was changed, see examples below, could you manage to see that Ive added only test 2 phrase? Especially when the text has some mark-ups like tables or bullet list. Especially when it is needed to compare not the closest versions but two different (in a screenshot below it takes a lot of effort to compare a version at the bottom from the version at the top). Screenshot, 2021-07-12 11:14:23 - Paste.Pics the same screenshot here: Screenshot by Lightshot (prnt.sc) Mon, 12 Jul 2021 08:17:08 -04002022-01-19T08:18:20-05:00/Support/Forum/spirateam/issues-questions/2412.aspxthreadId=2457Ilia Poliakov (ilya.polyakov@edetek.com)workflow fields requiredWorkflow fields settings, idea. Currently Spira uses radio-buttons in fields settings for a workflow status. I suggest to change to checkboxes as I need, for example, disabled+required field at step completed. Why? I need to ask user to fill the field before executing a transiition and at the same time I would like to prevent user from changing a field after a transition was passed. The same could be for a combination required+hidden. Thu, 05 Aug 2021 08:18:24 -04002022-01-19T08:06:46-05:00/Support/Forum/spirateam/issues-questions/2457.aspxthreadId=2459Ilia Poliakov (ilya.polyakov@edetek.com)workflow transitions validation sqlWorkflow validation idea Another interesting idea is to execute sql code during the transition and if it returns zero, than transition will be done by Spira. Otherwise workflow transition should show the end user a string that sql returns (or a specific form similar to current custom reports) to help him understand why transition between statuses wasnt performed. Use-case: I want to allow some transition only for a rather complex condition: if this field has next value, than check that another value is filled, check that user, who executes the transition is from specific department and etc. It looks like it wont be too difficult to implement it, but benefits could be siginificant as it will give Spira, Jiras validation on transition. Thu, 05 Aug 2021 14:21:22 -04002022-01-19T08:07:26-05:00/Support/Forum/spirateam/issues-questions/2459.aspxthreadId=2468Ilia Poliakov (ilya.polyakov@edetek.com)Releases Associations proposalReleases, Associations tab, proposal Currently it is not allowed to associate with releases any enities, it is possible only include them using release field. But sometimes more flexibility is needed. I want to be able to associate with releases any spira entities including tasks (and releases from other projects) from any project (release could be in project A, while task could be from project B). This will allow me to create projects for the lets say customer-related. Use-case: I have projects for internal, product-development acitivities. They have own release naming. When we deploy a new version to a customer it has its own naming convension, where other entities (all types incl other releases and independant tasks) may be added with multiple-to multiple relations. As you already have Associations tab, it wont take long to add what is already developed to a one more entity but it defenitily will be a huge step towards good relationships between Inflectra and their customers. Mon, 23 Aug 2021 08:06:01 -04002022-12-16T06:31:59-05:00/Support/Forum/spirateam/issues-questions/2468.aspxthreadId=2470David J (support1@inflectra.com)ReleasesWrong Spira behaviour for indent Relaeses. Lets imagine that I have hierarchy in releases (moreover, Spira supports it). When I select a Relaese in the filter on a list-view of releases not always it will show all of the children. It looks like, it will show only one or two levels under it. So, we may miss some of the requirements or incidents if they are deep in the hierarchy. I have played with the custom reports to investigate what was wrong, looks like a mistake is also there. If I run select ${ReleaseId} as RRelease, R.RELEASE_ID, R.INDENT_LEVEL from SpiraTestEntities.R_Releases as R where R.PROJECT_ID = ${ProjectId} I get many records including next 2392 AABAAI 2393 AABAAIAAAAAA 2394 AABAAIAAAAAB 2395 AABAAIAAAAAC 2454 AABAAIAAAAAD , so it assures me that RELEASE_ID=2392 has many children. But if I run select ${ReleaseId} as RRelease, R.RELEASE_ID, R.INDENT_LEVEL from SpiraTestEntities.R_Releases as R where R.PROJECT_ID = ${ProjectId} and R.RELEASE_ID in {${ReleaseAndChildIds}} With selected release = 2392, I get only itself while expected behavior is to get also its children 2392 2392 AABAAI Mon, 23 Aug 2021 08:56:19 -04002021-08-23T11:38:03-04:00/Support/Forum/spirateam/issues-questions/2470.aspxthreadId=2471Ilia Poliakov (ilya.polyakov@edetek.com)history proposalView history for each Spira entity, proposal As a proposal: I would like to see Spiras entity how it was previously: to have a date-selector on UI and after I choose another day to show how it was there. If it is difficult to have it soon on UI side, probably develop an API for it is not bad idea... I am sure that users would like to see a history in more user-friendly and usefull mode than it is now. Mon, 23 Aug 2021 11:13:31 -04002022-01-19T08:08:05-05:00/Support/Forum/spirateam/issues-questions/2471.aspxthreadId=2521Ilia Poliakov (ilya.polyakov@edetek.com)API requirementSpira API: need an API when I do not know a project ID Standart API for getting a requirement requires knowing a project_id: projects/ {project_id}/ requirements/{requirement_id} But requirements are unique through the system and in our company people used to share them using only their ids. Is there a way to get a requirement through API without knowing from what project it should come? Or is there an API to recieve a project to which particular requirement belongs to? Wed, 27 Oct 2021 08:25:10 -04002021-10-27T12:06:37-04:00/Support/Forum/spirateam/issues-questions/2521.aspxthreadId=2530Ilia Poliakov (ilya.polyakov@edetek.com)Proposal: enable Tasks panel for incidents as it is done for req Proposal: enable Tasks panel for incidents too as it is done for requirements. Hope, that it isnt a big deal, but we need it to track progress of how we are fixing incidents. Tue, 09 Nov 2021 15:13:50 -05002022-01-19T08:11:29-05:00/Support/Forum/spirateam/issues-questions/2530.aspxthreadId=2531Ilia Poliakov (ilya.polyakov@edetek.com)Proposal filter shareProposal: filter in URL Hi! Sometimes, I need to share quickly what I have filtered on a grid-view. Saving as a filter that is too complex, so my proposal it to add a functionality to share via url-link how it is done JIRA. Fri, 12 Nov 2021 10:20:36 -05002022-01-19T08:12:42-05:00/Support/Forum/spirateam/issues-questions/2531.aspxthreadId=2534Ilia Poliakov (ilya.polyakov@edetek.com)Proposal workflow fieldsProposal: redesign workflow settings Currently is is possible to use only radio-buttons to choose should this field be shown/hidden and etc. But in reality we may have a situation that this particular field on a step Completed should be hidden+Required or Disabled+Required that currently it is not possible to set using radio-buttons. May advice you to switch from radio-buttons to check-boxes and the mission will be completed. So not a big deal, but that will make eveybodys lives easier. Mon, 15 Nov 2021 08:52:20 -05002022-01-19T08:21:10-05:00/Support/Forum/spirateam/issues-questions/2534.aspxthreadId=2539Ilia Poliakov (ilya.polyakov@edetek.com)ProposalProposal: Remove default workflow settings from template Hi! We would like to have one template but different worklfows for different projects (workfl_A for product_A; workfl_B for product_B). The easiest way is to have in reality one template where workflows are set to different requirement types (workfl_A for req_type_A; workfl_B for req_type_B). But after that the question is that for project A we need to set default for requirements is req_typeA and for the project B req_type_B. Currently it is not possible as such settings are on a template level. If only it is possible to move them to a project level... Fri, 26 Nov 2021 12:20:23 -05002022-01-19T08:20:53-05:00/Support/Forum/spirateam/issues-questions/2539.aspxthreadId=2564Ilia Poliakov (ilya.polyakov@edetek.com)Task Workflow Default statusHow to make another task status used by default If I create a task, workflow will start with status Not Started but in our company it is needed to start with status Deferred. In workflow settings status Not Started is marked as Default. How to make another status to be default for newly created tasks? Tue, 01 Feb 2022 06:03:53 -05002022-02-02T12:15:41-05:00/Support/Forum/spirateam/issues-questions/2564.aspxthreadId=2569Ilia Poliakov (ilya.polyakov@edetek.com)Requirements Description DefaultDescription field for requirements with prefedined text Is it possible to have a default text in description field of requirements? I want to help our BAs with the structure of description that they should follow. Thu, 10 Feb 2022 04:42:44 -05002022-11-03T04:24:36-04:00/Support/Forum/spirateam/issues-questions/2569.aspxthreadId=2576David J (support1@inflectra.com)git pull requestsProposal: Reviewing Pull Requests should change Git as a result Hi all, How I understand Spiras Pull Requests: 1. It is a task that after beeing reviewed doesnt change anything on Git side, 2. Somebody should go into a Git manually and proceed with merge actions directly there. Expected behaviour that after status Under Review (or some other pull request status) it should be able to proceed with the Git merge action automaticaly without necessity to leave Spira and open any other instrument. Does Spira have this feature? Sun, 20 Feb 2022 10:40:54 -05002022-02-20T14:10:19-05:00/Support/Forum/spirateam/issues-questions/2576.aspxthreadId=2577Ilia Poliakov (ilya.polyakov@edetek.com)Not started testruns, which are not shown in a testruns table Looks like Spira doesnt show testruns that were started but not finished for anybody else than for a person who should execute them. I dont think that it is a proper logic as: There could be decision that we should run a TR in some release. Person who is responsible for that TR leaved the company and now nobody can see that that TR wasnt run. Your answer could be that I may get that information from custom reportm but it isnt fair for those, who are not familiar with customreports. From testcasess status I wont recieve that information as I might be intered for a particalar release and release isnt stored in testcase. Moreover as such testruns are not shown in the interface I can not do anything with them if the person who should run them has leaved the company. Sun, 20 Feb 2022 12:10:24 -05002022-02-20T14:15:14-05:00/Support/Forum/spirateam/issues-questions/2577.aspxthreadId=2578David J (support1@inflectra.com)RestAPI POST start_row number_rowsRest API: End of artifact's history Hi All, If I run: https://eti.spiraservice.net/Services/v6_0/RestService.svc/projects/43/artifact-types/6/artifacts/27000/history?start_row=1& number_rows=20 &sort_property=HistoryChangeId&sort_direction=desc Spira returns 8 history items. So, we know that in reality there are 8 such history records. But If I run: https://eti.spiraservice.net/Services/v6_0/RestService.svc/projects/43/artifact-types/6/artifacts/27000/history? start_row=21 &number_rows=20&sort_property=HistoryChangeId&sort_direction=desc It returns again 8 records. Expected behaviour to return nothing as start_row is out of available array of records. Why does it matters? Lets imagine that my goal is to receive all the history. So, I dont know number of rows what to set for number_rows attribute. Lets Imagine that I am using windowing of 8 records per request. So, sending: https://eti.spiraservice.net/Services/v6_0/RestService.svc/projects/43/artifact-types/6/artifacts/27000/history? start_row=1 &number_rows=8&sort_property=HistoryChangeId&sort_direction=desc I will receive 8 records. But I dont know are there any other records, so will send again: https://eti.spiraservice.net/Services/v6_0/RestService.svc/projects/43/artifact-types/6/artifacts/27000/history? start_row=9 &number_rows=8&sort_property=HistoryChangeId&sort_direction=desc But will receive again 8 records so I wont get a signal that there are no more records in a history and will request Spira again and again. As a manager, I dont like messages without proposals, so will try to do the same here. Possible ways to solve it: Add another POST API to receive amount of records that might be returned if I call original one request later. Change the logic of the original one API to send nothing as soon as I get to the end and after the end. Add attribute &stop=true to the original one API to apply such logic only for those clients, when it is needed. Proposals doesnt contradict each other, so 1 and 3 (or 2) could be implemented in parallel to fix it. Tue, 22 Feb 2022 05:13:58 -05002022-02-22T11:11:06-05:00/Support/Forum/spirateam/issues-questions/2578.aspxthreadId=2585Ilia Poliakov (ilya.polyakov@edetek.com)Gantt chart tasksTask Gantt Chart, show tasks also on summary releases Hi all, Curretly we have SpiraTeam v6.12.0 and on Task Gantt Chart it doesnt shows tasks, which are on summary-releases. That behaviour is different in comparison to how tasks are filtered on a list view, where tasks are shown from summary-releases too. Example: if I have next structure of Releases: 1. Version 1 1.1 Version 1.1 (children of 1.) 1.2 Version 1.2 (children of 1.) And if I have a task with release Version 1 it wont be shown on a Gantt chart. Could you fix it as I would like too see on a Gantt chart tasks from summary-releases too. Why is it necessary and why I can not move tasks into children releases? There could be tasks that should be on a main release by its nature or which are not possible to split into smaller parts to be fit into smaller time-periods. Sat, 05 Mar 2022 08:46:14 -05002022-03-14T09:19:18-04:00/Support/Forum/spirateam/issues-questions/2585.aspxthreadId=2587Ilia Poliakov (ilya.polyakov@edetek.com)associationsAssociations between Tasks and Requirements We are trying to create a dependency matrix (critical path) using Spiras associations (depends on with the comment one of SS, FS, FF, SF) but currrently it is NOT possible to associate tasks and requirements. Why is it important? We may have business-requirements and a task after a requirements (for example deployment) that has a dependency FS on business-requirements but currently is is not possible to associate tasks and requirements. Wed, 16 Mar 2022 08:03:20 -04002022-03-21T08:26:26-04:00/Support/Forum/spirateam/issues-questions/2587.aspxthreadId=2622Ilia Poliakov (ilya.polyakov@edetek.com)Notification EventsNotification Events: not to notify a person who has changed Hello, Is there a way not to notify via email a person who has changed a requirement but to notify other users with the same role? Lets imagine a situation that Business Analyst (BA) is changing a requirement. I want to notify other BAs about changes in requirements BUT currently Spira notifies a person who has raised a change and spams him (he already knows what he has changed). Another question is not to notify instantly but to collect changes in bundles: BA could press Save button after each small change but I want to notify other BAs once a day only. Tue, 07 Jun 2022 18:21:04 -04002022-06-08T11:06:23-04:00/Support/Forum/spirateam/issues-questions/2622.aspxthreadId=2672David J (support1@inflectra.com)Proposal Gantt chart tasksGantt Chart, a checkbox to show only not comleted tasks. Hi, Inflectra support! Many thanks for your product, In a Gantt chart for tasks when we have a lot of tasks it is difficult to go through them. Could you add two checkboxes that are selected by default and their state is saved to let everybody make a quick filtering? I suggest to add next checkboxes: Show not only my tasks. When it is selected, on a Gantt chart will be shown all tasks, not only mine; when it is deselected only mine tasks should be shown. Show completed tasks. When it is selected, on a Gantt chart will be shown all tasks, not only not finished; when it is deselected tasks in a status Completed shoulnt be shown. Wed, 31 Aug 2022 07:07:14 -04002022-09-01T12:46:47-04:00/Support/Forum/spirateam/issues-questions/2672.aspxthreadId=2674David J (support1@inflectra.com)BuildsBuilds, how to link requirements into builds? Hi Spira Support, It is possible to link tasks and requirements into builds? Based on Available Database Tables - SpiraDocs (inflectra.com) I can see that incident may have a build, but no such attributes for tasks and requirements . And we need to track not only incidents, we need to know how requirements and tasks are grouped into builds. Another question that in real life we have multiple to multiple relationship between builds and other entities like incidents and tasks. We have dedicated builds that we are supporting for each of our clients and we need to know was that incident/task deployed to their release. So one incident goes to several builds that may be associated to several different release in Spira (when our customers use different versions of our product). Fri, 02 Sep 2022 14:03:44 -04002022-09-23T11:55:08-04:00/Support/Forum/spirateam/issues-questions/2674.aspxthreadId=2693Ilia Poliakov (ilya.polyakov@edetek.com)API SearchAPIs that searches, how body is constructed? There are APIs that allows search. Example: POST: projects/{project_id}/incidents/search?start_row={start_row}&number_rows={number_rows}&sort_by={sort_by} Description Searches the list of incidents in the project. This operation allows you to specify a list of filters, the sort column (optional) and the pagination range. Several questions: What to send in a body to let it filter by custom fields? For example, I have a custom field with multiple list values (major releases where a fix was deployed) and I need to get incidents that have QA and not Prod there? In other words I am preparing release notes and would like to see the defference between Prod (was not deployed there) and QA (was deployed there). How to write OR logic in a body? Example: I need requirements with status Requested or Design approval? Mon, 17 Oct 2022 17:39:12 -04002022-12-15T13:54:07-05:00/Support/Forum/spirateam/issues-questions/2693.aspxthreadId=2761Yelzhan Maulenov (yelzhan.maulenov@edetek.com)API deteledSpira API, deleted or no access or other reasons? Hello, everybody, Is there a way to understand through API that task/incident was deleted from the system? To distinguish it from the situation when user doesnt have permissions to that project. Wed, 01 Mar 2023 14:30:15 -05002023-03-09T12:57:58-05:00/Support/Forum/spirateam/issues-questions/2761.aspxthreadId=2824Ilia Poliakov (ilya.polyakov@edetek.com)Build APIBuild's associations Hello, team, We are playing with build entity and as I can see it has associations. But button to add there a link to a requirement/task/incident is enabled from one side but if I click on it, nothing is happened. Is there a way to add associations to a build via API? What type of entities can I associate with build? Wed, 05 Jul 2023 14:15:22 -04002023-07-06T19:10:08-04:00/Support/Forum/spirateam/issues-questions/2824.aspxthreadId=2836David J (support1@inflectra.com)git gitlab githubCode source providers (git, gitlab, github, etc.) Hello, Inflectra, We have a situation that one project in Spira may use several repositories. Is it supported by your architecture? Wed, 09 Aug 2023 08:11:50 -04002023-08-09T12:53:53-04:00/Support/Forum/spirateam/issues-questions/2836.aspxthreadId=2855David J (support1@inflectra.com)pluginA new browser plugin was developed: SpiraInTask Hello everyone, a new browser plugin was developed in our company and you may use it too: SpiraInTask It is a automation for Spira which creates a task per current opened incident in Spira. The abilities: - validate the current incident for appropriate statuses ready to take into work (Not fixed, DEV backlog, Draft) - allow inputing the estimation - create a linked task with all prefilled fields: Name, release, estimation, task type Good example how with plugins you simplify your routine tasks. Mon, 18 Sep 2023 10:19:22 -04002023-09-18T11:38:18-04:00/Support/Forum/spirateam/issues-questions/2855.aspxthreadId=2856Adam Shouppe (ashouppe@phillipjeffries.com)MS Teams idea pluginMS Teams Plugin for Spira Hello, We are actively using MS Teams and it is opened every time for major part of our users. Is it possible to develop a plugin that will show in MS Teams as Tasks entities, that are assigned on a user with two actions allowed: change the owner and do a transition to another status. I am not asking about whole Spira functionality in MS Teamss tasks, only these two actions as they are used very often. Wed, 20 Sep 2023 19:42:31 -04002023-11-21T16:51:04-05:00/Support/Forum/spirateam/issues-questions/2856.aspxthreadId=2206David J (support1@inflectra.com)problems adjusting background color after updatechanging background color does not work after upgrade to v 6.6.0 after the update of SpiraTeam from v 6.5.2 to v 6.6.0 we can not change the background color editing InflectraTheme_Main.css, InflectraTheme_Login.css and InflectraTheme_Components.css does not have any effect - background is white (in light mode and in auto mode) or black (in dark mode) Fri, 14 Aug 2020 14:42:03 -04002020-08-14T15:21:47-04:00/Support/Forum/spirateam/issues-questions/2206.aspxthreadId=2251David J (support1@inflectra.com)Using the Search in SpiraTest Is there a way to search for multiple tcs? i.e. TC:188,TC:250. Mon, 02 Nov 2020 20:32:44 -05002020-11-02T21:44:31-05:00/Support/Forum/spirateam/issues-questions/2251.aspxthreadId=2243David J (support1@inflectra.com)powershellc#SDKScript Responses to automate TestRuns Hello, we work together with SpiraTeam and Remotelaunch. In some cases, however, we just want to provide feedback on a test run or generate a test run with, for example, C # or Powershell scripting and report the test results in the script. Is that possible? If so, what does the interface look like webservice or SDK integration or smth. else. Best regards, Sven Seifer IT department 101 Germany Fri, 16 Oct 2020 14:23:59 -04002020-10-17T11:37:14-04:00/Support/Forum/spirateam/issues-questions/2243.aspxthreadId=2244lara brian (larabrian@protonmail.com)api soap web servicesGot 403 - Forbidden: Access is denied when send by SOAP request I tried to inject soap request about TestRun_RecordAutomated2. But I got 403 - Forbidden: Access is denied, I put my normal account that using login via browser. I doubt that the required username/password is correct or not? Or I have to add spacial permission for use this account on soap request. Tue, 20 Oct 2020 10:47:45 -04002023-09-15T18:35:00-04:00/Support/Forum/spirateam/issues-questions/2244.aspxthreadId=2250David J (support1@inflectra.com)User Edit drop-downsSystem Error when editing users Hi all, We re-installed SpiraTeam v4.2.0.10 on a new server and pointed it to the same database. Overall it looks ok except the following two issues: - System Error while trying to edit User (see below) - Drop downs do not work The error we get when editing a user is: Offending URL: __Page Source: System.Data.Entity Message: An error occurred while executing the command definition. See the inner exception for details. Stack trace: at System.Data.EntityClient.EntityCommandDefinition.ExecuteStoreCommands(EntityCommand entityCommand, CommandBehavior behavior) at System.Data.Objects.Internal.ObjectQueryExecutionPlan.Execute[TResultType](ObjectContext context, ObjectParameterCollection parameterValues) at System.Data.Objects.ObjectQuery`1.GetResults(Nullable`1 forMergeOption) at System.Data.Objects.ObjectQuery`1.System.Collections.Generic.IEnumerable.GetEnumerator() at System.Linq.Enumerable.SingleOrDefault[TSource](IEnumerable`1 source) at APPLICATION.Business.VaultManager.User_RetrieveWithTaraVault(Int64 userId) at APPLICATION.Web.Administration.UserDetails.LoadAndBindData_TaraVault(Int64 userId) at APPLICATION.Web.Administration.UserDetails.Page_Load(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at APPLICATION.Web.PageLayout.OnLoad(EventArgs e) at APPLICATION.Web.Administration.AdministrationBase.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) Fri, 30 Oct 2020 14:39:52 -04002020-10-30T15:51:39-04:00/Support/Forum/spirateam/issues-questions/2250.aspxthreadId=2253David J (support1@inflectra.com)default administrator admin passwordDefault administrator password after clean install Hi, I am doing a clean install of SpiraTeam Version 4.2.0.10 What is the default administrator password? Thanks Wed, 04 Nov 2020 08:53:00 -05002020-11-05T12:35:32-05:00/Support/Forum/spirateam/issues-questions/2253.aspxthreadId=2347Graham Wydenbach (gwydenbach@stayinfront.com)Trying to query the organization field in the R_Users table Does anyone know where this field is stored? Its not in the r_users table. I thought it might be in the custom properties table but it doesnt appear to be there either. I am trying to bring back the organization field in a query for a report. In this query I am using the department field from r_users but I really want the organization field: select U.department, R.PROJECT_NAME as Project, R.INCIDENT_ID as Defect_ID, R.CREATION_DATE as Date_Added, R.LAST_UPDATE_DATE as Last_Updated, R.PRIORITY_NAME as Priority, R.SEVERITY_NAME as Severity, R.INCIDENT_STATUS_NAME as Status, R.INCIDENT_TYPE_NAME as Defect_Type, R.OPENER_NAME as Added_By, R.OWNER_NAME as Assigned_To, R.NAME as Summary from SpiraTestEntities.R_Incidents as R join SpiraTestEntities.R_Users as U on R.OWNER_ID = U.USER_ID where R.PROJECT_ID in {7, 8, 13, 14, 20, 21, 25, 11, 23, 24, 35, 36, 37, 39, 40, 41, 42, 55, 61, 62, 73} and R.INCIDENT_STATUS_NAME NOT in {Resolved, Duplicate, Closed, No action required, Non Defect, Non Defect Advised, Can Not Replicate, Cancelled, Deferred Advised, Deferred Recommended, Pass, Pending, QA Pass, QA-Pass, Rejection Accepted, Rejection Declined, Spec Update, UAT Passed, UAT-Pass, Rejected} Tue, 12 Jan 2021 15:46:21 -05002021-01-13T13:50:16-05:00/Support/Forum/spirateam/issues-questions/2347.aspxthreadId=2349David J (support1@inflectra.com)How to update test case status in Test Run He there, Ive read the technical documentation about the Spira API and I didnt find the following information: 1. How to update the test case status (like passed or failed), which is added to a test run 2. How to add a screenshot to the failed test case, which also added to a test run Thank you Tue, 26 Jan 2021 15:35:38 -05002021-01-29T01:58:27-05:00/Support/Forum/spirateam/issues-questions/2349.aspxthreadId=2363David J (support1@inflectra.com)Creating a new test case gives me an error When i create a new test case i get this error: System.Data.UpdateException: An error occurred while updating the entries. See the inner exception for details. When i refresh the page the test case still creates - how do clear the error because its very annoying it only happens when i create a test case Thu, 04 Mar 2021 08:53:58 -05002021-03-04T12:08:59-05:00/Support/Forum/spirateam/issues-questions/2363.aspxthreadId=2366Pattabhi Reddi (pattabhi.reddi@team.telstra.com)SpiraTeam + Atlassian Pipelines Hi, I am wondering if there is a way to integrate SpiraTeam with Atlassian Pipelines continuous integration? I know there is a plugin for Bamboo but they discontinued their Cloud version and it is now needs to be hosted locally. Any ideas? Tnanks! Mon, 15 Mar 2021 09:32:36 -04002022-06-13T16:38:37-04:00/Support/Forum/spirateam/issues-questions/2366.aspxthreadId=2374Vladimir Plotkin (vladimir.plotkin@midiagnostics.com)Spira to Jira synchronisation Hi, I have linked Spira to Jira via Data Synchronisation. The idea is that Developers will work in Jira while Testers work in Spira. I linked the workflows in both Jira and Spira so that one matches the other. However, I would like the Testers to be able to close the Incident in Spira and that needs to be reflected in Jira. Is there a way for tester to close Incident in Spira so that its status will switch to Done (or Closed) in Jira? So far it appears that the communication between Spira and Jira is strictly one-way (apart from incident creation) - from Jira to Spira. Any ideas on how to achieve this? Thanks Thu, 15 Apr 2021 13:09:43 -04002021-04-15T14:34:10-04:00/Support/Forum/spirateam/issues-questions/2374.aspxthreadId=2399David J (support1@inflectra.com)Bitbucket Git integration Ive integrated BitBucket with Spira using GitProvider plugin. It works but the delay between commit creation in BitBucket and seeing it appearing in Spira is very long - several hours. Is this how it should be? Wed, 30 Jun 2021 12:41:40 -04002021-06-30T13:45:18-04:00/Support/Forum/spirateam/issues-questions/2399.aspxthreadId=2453Greg Hanson (ghanson@multitech.com)What is Test Set Display For In my Test Set the Execution Status is not run, if I open one of the test cases in the Set it shows an execution status. I noticed there is a Read Only Field in my test set Display For. It is under the Releases Tab along with the Scheduled drop-down Display For is set to an earlier release. Im thinking if that field points to the correct Release my test Set will correctly display testcase execution status Tue, 20 Jul 2021 15:06:01 -04002021-07-20T15:44:05-04:00/Support/Forum/spirateam/issues-questions/2453.aspxthreadId=2383David J (support1@inflectra.com)api restREST API - Test runs creation Hello, is it possible to create test run under test case through REST API services? I am able to do it - but only test runs under test set, like this: POST: projects/{project_id}/test-runs/create/test_set/{test_set_id} and then PUT: projects/{project_id}/test-runs?end_date={end_date} Thanks, Dara Mon, 24 May 2021 09:34:53 -04002021-05-24T23:43:57-04:00/Support/Forum/spirateam/issues-questions/2383.aspxthreadId=2385David J (support1@inflectra.com)TestCases Status Automatic change in TestCase Status after modifying a TestCase Hi guys, Ive been looking everywhere and testing a bit myself but cant seem to finde the solution. Here is my problem: We are two different teams, and we need that when a test case is modified (steps, descriptions, name or anything) the status change automatically either to Draft or to Ready For Review. We know we can change it manually doing the needed operation but cant trust the team that writes the test steps :P So, is there anyway to do this automatically? BTW, we are using SpiraTeam 5.4.0.4 Really sorry in case my english was a bit odd. Thanks in advance. LFP Wed, 26 May 2021 12:58:31 -04002021-05-28T01:04:07-04:00/Support/Forum/spirateam/issues-questions/2385.aspxthreadId=2542Ilia Poliakov (ilya.polyakov@edetek.com)Moving Test Sets from one product to another Hello! Does anyone know if there is a way to move test sets from one product to another? Would be similar to the Export function for test cases. Thanks! Mon, 06 Dec 2021 13:10:01 -05002022-01-07T20:41:19-05:00/Support/Forum/spirateam/issues-questions/2542.aspxthreadId=2583Ilia Poliakov (ilya.polyakov@edetek.com)Custom Report: How to tell if a Test Case has actually changed? Im trying to tell if there is a way in a custom report to determine if a Test Case has been changed since a particular point in time. The Last Modified field doesnt help me as that seems to update anytime someone as much as drops the case into a test set, Im more interested in changes to the description or test steps. The idea is to tell if R&D ran Test A on Date1, but the case was subsequently updated on Date2, has R&D run the updated case? We are using SpiraTeam (6.15.0.0) with a stupid amount of data because of historical import reasons. Wed, 02 Mar 2022 00:54:08 -05002022-10-03T17:40:07-04:00/Support/Forum/spirateam/issues-questions/2583.aspxthreadId=2865Brad Straka (bstraka@stayinfront.com)Custom ReportsClosed releases not visible when using custom section filters Hi, We have a suite of custom reports that rely on the Release control in the custom section filter to work which has been working great (once I learnt about the ${ReleaseAndChildIds} token anyway). However, recently weve started marking releases as Closed to prevent QA from accidentally executing against old releases but this seems to result in the closed releases not being selectable in the reporting filters. So my questions are: Are closed releases being deliberately filtered out of report filtering functionality? If this is a bug what are the chances of a fix? Is there a work around? (One that ideally that doesnt involve reopening any release artifacts we want to report on, or even worse, having to hard code requirement IDs to report on historical releases) Any guidance would be appreciated. Regards, Brad. Sun, 29 Oct 2023 23:09:02 -04002023-10-30T18:44:44-04:00/Support/Forum/spirateam/issues-questions/2865.aspxthreadId=2566David J (support1@inflectra.com)pictures resize graphicsResizing pictures in Spira - any way to do it? Importing pictures (graphics) into Spira works great. What seems to be missing is anyway to resize them once theyre in the Spira document - such as the Detailed Information field of a Requirement. Is there a way to do this that Im not seeing? Sat, 05 Feb 2022 00:27:43 -05002022-02-05T04:02:31-05:00/Support/Forum/spirateam/issues-questions/2566.aspxthreadId=2464Ilia Poliakov (ilya.polyakov@edetek.com)workflowChange the order of workflow steps for Requirements Is there a way to change the order of the workflow steps for Requirements? Im using some of the options that were not defaulted to a transition (i.e. Design in Progress). The transitions work correctly, but the order of the display on the Requirements List screen when you try to edit the Status field doesnt make any sense. Thanks! Wed, 11 Aug 2021 23:14:32 -04002022-01-19T08:07:49-05:00/Support/Forum/spirateam/issues-questions/2464.aspxthreadId=2549Ilia Poliakov (ilya.polyakov@edetek.com)custom list shareShare Custom Lists Across Templates I have a standard Client List that I use for a variety of products and templates. Is there a way to share this custom list across templates? Otherwise, I am having to update multiple lists with the same information. Thanks. Tue, 28 Dec 2021 17:40:10 -05002022-01-19T08:20:33-05:00/Support/Forum/spirateam/issues-questions/2549.aspxthreadId=2699David J (support1@inflectra.com)Org Chart Formatting Im creating an in-line document, type Org Chart. Is there anyway to change the color/size of the fonts? I want to be able to bold the persons name, but not their title. Mon, 24 Oct 2022 19:33:01 -04002022-10-25T09:19:57-04:00/Support/Forum/spirateam/issues-questions/2699.aspxthreadId=2393David J (support1@inflectra.com)associations historyHistory of Requirement coverage and associations I recently changed the requirement coverage of a testcase and was not able to find the change I just made in the artifact history. Associations are very relevant to my artifacts and I need to be able to monitor and retrace their history. For example anyone could delete all the associations of all artifacts of my project and no one could tell who it was or how many associations were deleted. Is there a way to get this history? Is this maybe a feature request? Fri, 18 Jun 2021 07:05:31 -04002021-06-18T13:56:15-04:00/Support/Forum/spirateam/issues-questions/2393.aspxthreadId=2458Ilia Poliakov (ilya.polyakov@edetek.com)Task workflowHow to change task status sequence in the task board? I want to change task status sequence to make it more intuitive (e.g. Under Review should come before Completed so that users can drag&drop it easily. I did not find a way to do it in the task workflow configuration. Thu, 05 Aug 2021 13:25:27 -04002022-01-19T08:07:00-05:00/Support/Forum/spirateam/issues-questions/2458.aspxthreadId=2460David J (support1@inflectra.com)Add multiple documents Hello, Anyone knows if there is a feature to add multiple documents? or if it is at least planned? Thanks, Mon, 09 Aug 2021 13:23:48 -04002021-08-10T00:03:43-04:00/Support/Forum/spirateam/issues-questions/2460.aspxthreadId=2465Sergey Mityasov (sergey@ravin-ai.com)task gantt associationsTask associations with Gantt (Finish-to-Start and others) Hi, I didnt find in the documentation something explaning more about task associations. I have noticed that we have gantt options and would like to know if they are supposed to work as in MS Project predecessor field for example, where finish date of one task impacts the start of the other automatically. I could not exercise this behavior in the tool. Another point is that I have associated one task as Finish-to-Start with the other, but when I check the second it is also listed as Finish-to-Start with the first, so it is not clear the relationship of each one should finish for the other to start. Thanks, Fri, 13 Aug 2021 21:05:35 -04002021-11-17T10:23:16-05:00/Support/Forum/spirateam/issues-questions/2465.aspxthreadId=2486Renato Saran (ran@certi.org.br)requirements history commentsI canĀ“t see comments changes in the requirement history It is possible to add new comment or to delete comments, but I would like to see these changes in the requirement history. Is there anything I can do ? Tue, 31 Aug 2021 16:52:10 -04002024-01-02T19:37:11-05:00/Support/Forum/spirateam/issues-questions/2486.aspxthreadId=2487Renato Saran (ran@certi.org.br)Import ExportImport and Export problems with special chars and fields I have experienced some problems using the Import/Export template: 1 - When import from Spira, the special chars like , , are lost in the Excel. A word like integraes become integraes in the import. 2 - When import from Spira, the TYPE and IMPORTANCE fields are not imported, they become blank. 3 - New values added to fields of type list are not made available in the template and consequently are not possible to be uploaded. Example: I have added new possible value for requirement type, but in the Excel template it is not possible to select that new value and consequently to upload to Spira. Using this template: https://www.inflectra.com/Downloads/SpiraImportTemplate2010.xlsx Tue, 31 Aug 2021 17:20:53 -04002021-09-10T18:12:25-04:00/Support/Forum/spirateam/issues-questions/2487.aspxthreadId=2498David J (support1@inflectra.com)create projects with only some of the tool modules Is it possible to create projects containing only some of the available modules in the tool? For example, in project A I want to have only documents and tasks, in project B i want to have requirements. Fri, 10 Sep 2021 18:09:45 -04002021-09-10T20:10:51-04:00/Support/Forum/spirateam/issues-questions/2498.aspxthreadId=2500David J (support1@inflectra.com)requirements workflowHow to set-up which workflow the requirement has to follow? Spira lets you to create some workflows, WK1, WK2, ... Spira lets you to choose with one is the default. But I did not find a way to set to which workflow the requirement needs to follow, if it is different from default. Situation: I have created a sorted of requirements and they followed the default workflow (lets call WK1). I have created a new workflow and set-up it as the default (lets call WK2). Where can I configure so that my set of requirements obbey WK2 instead of WK1 ? Tue, 14 Sep 2021 17:27:01 -04002021-09-15T07:38:56-04:00/Support/Forum/spirateam/issues-questions/2500.aspxthreadId=2501Kat A (support2@inflectra.com)requirements tasks documents associationArtifacts that can be shared between projects (KB329) Hi, According to KB329 it is not possible to associate tasks in one project with requirements in anohter, it mentions this status in Spira 5.4. Is this still the limitation? I am trying to associate tasks and documents from one project with requirements in another without succes. I have already set-up product association tabs in both projects, but in this case the list even doesnt give me documents as an option. I am running SpiraTeam v6.10.0.1 https://www.inflectra.com/Support/KnowledgeBase/KB329.aspx Wed, 15 Sep 2021 16:22:01 -04002021-09-17T15:08:30-04:00/Support/Forum/spirateam/issues-questions/2501.aspxthreadId=2670Renato Saran (ran@certi.org.br)find&replace requirementsFind and replace requirements text Hi, I am trying to find a find and replace functionality so that i can update e.g. a module name within all requirements in an easy way and I can not find that funcion. Found this from 2012: https://www.inflectra.com/Support/Forum/spirateam/issues-questions/310.aspx Could someone please clarify if the functionality is available? Wed, 24 Aug 2022 17:06:00 -04002022-08-26T14:55:48-04:00/Support/Forum/spirateam/issues-questions/2670.aspxthreadId=2717Renato Saran (ran@certi.org.br)requirement history change baselineRequirements properties that will cause a change in history I would like to know how to configure which requirements properties will generate an entry in the product history changes or in the baseline. or how to filter in the product history changes, which requirements had a change in the description property for example. Thu, 01 Dec 2022 21:44:53 -05002024-03-26T13:01:23-04:00/Support/Forum/spirateam/issues-questions/2717.aspxthreadId=2545David J (support1@inflectra.com)sql server migration error v676 v674Invalid database revision expected v676 installed v674 Good afternoon, I have a problem after migrating from spirateam to another server. The same executables that are in the user environment were used, but I have the following error when I try to access the web.Invalid database revision expected v676 installed v674. How can I fix this? Wed, 15 Dec 2021 19:00:40 -05002021-12-15T19:30:03-05:00/Support/Forum/spirateam/issues-questions/2545.aspxthreadId=2664Renato Saran (ran@certi.org.br)git Integration bitbucket server with Spirateam Good Morning, Im trying to integrate bitbucket with the spirateam tool, I got the information here on the forum ````https://spiradoc.inflectra.com/Version-Control-Integration/Integrating-with-Git/ ````but I got no result . I changed the dlls, added url, name, password and it gives me the error ```Unable to connect to the source code provider. For more details please click on the View Events link below.``` and when I go to the log, there is nothing left. Could you help me? Fri, 12 Aug 2022 14:04:59 -04002022-08-16T17:34:18-04:00/Support/Forum/spirateam/issues-questions/2664.aspxthreadId=2451David J (support1@inflectra.com)How to get the test cases linked to a specific requirement ID? How to get the list of test cases and its status linked to a specific requirement ID? Tue, 20 Jul 2021 05:07:36 -04002021-07-20T11:15:19-04:00/Support/Forum/spirateam/issues-questions/2451.aspxthreadId=2522Nicole McCaughey (nicole.mccaughey@venueswest.wa.gov.au)Hiding the Test Result 'Caution' button Hello, does any one know how to hide the Caution button so the Testers only have Pass, Fail, Blocked and N/A as the possible test step results? Any guidance would be appreciated Thanks Nicole Fri, 29 Oct 2021 06:40:25 -04002021-11-01T01:22:47-04:00/Support/Forum/spirateam/issues-questions/2522.aspxthreadId=2523Heath Bentley (H.Bentley@cairns.qld.gov.au)Test Set - can you assign to multiple Testers in one Set? Hello, We have steps within a few Test Cases that are dependent on another User/Testers completing a step before the next step can be actioned. For example, Step 3 is Finance Manager approves Purchase Requisition and Step 4 is Finance Officer receives a notification that Finance Manager has approved the Purchase Requisition and a P/O has been generated. Is there a way to assign specific Steps within a Test Case to different Testers? Or, is there a way to assign Test Cases within a Test et to multiple Testers? Many thanks Nicole Fri, 29 Oct 2021 06:54:11 -04002023-02-17T05:01:23-05:00/Support/Forum/spirateam/issues-questions/2523.aspxthreadId=2536Nicole McCaughey (nicole.mccaughey@venueswest.wa.gov.au)SpiraImport template - test cases sheet Hi, can anyone offer guidance on the SpiraImport template, test case sheet. Did there used to be a column to link to a Requirement, on this sheet? If anyone knows how to get the column back that would be greatly appreciated. Thu, 18 Nov 2021 02:11:30 -05002021-11-19T03:31:18-05:00/Support/Forum/spirateam/issues-questions/2536.aspxthreadId=2520umesh nadig (umesh.nadig@hpe.com)ALM Memo section and in SPira what are the field to compare Hi Spira Team, When migration from HP ALM to Spira, In HP ALM there is a section like the Memo section, in the MEMO section we used to update release logs, and version logs once HP ALM migrates to Spira where to locate MEMO section logs in SPIRA? ~Regards Umesh Tue, 26 Oct 2021 05:27:03 -04002021-10-27T06:52:35-04:00/Support/Forum/spirateam/issues-questions/2520.aspxthreadId=2579David J (support1@inflectra.com)Design Change Process Can we integrate Design Chnage process into the Spira Plan? Wed, 23 Feb 2022 09:26:21 -05002022-05-07T18:15:22-04:00/Support/Forum/spirateam/issues-questions/2579.aspxthreadId=2649David J (support1@inflectra.com)Can associate Incident to TC, but can't see association back?? Hi, I have SpiraTest version v7.0.0.0 | en-GB. For a Product, within artefact type Incident, I can make an association with a Test Case. Great. But when I go to the Test Case I cant see any association back to the defect?? Why is this please? Jason Thu, 21 Jul 2022 10:36:38 -04002022-07-21T13:00:40-04:00/Support/Forum/spirateam/issues-questions/2649.aspxthreadId=2895Svetoslav SARAKINOV (Svetoslav.SARAKINOV@amadeus.com)Timeout Expired in ...TestCaseManager::TestCaseFolder_GetParents Hello Inflectra support team, Recently a significant amount of timeout errors have been registered in the Spirateam log. An error occurred while executing the command definition. See the inner exception for details. In APPLICATION.Web.Services.Ajax.Json.SpiraErrorHandler::ProvideFault: Messages: An error occurred while executing the command definition. See the inner exception for details. [System.Data.EntityCommandExecutionException] Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding. [System.Data.SqlClient.SqlException] The wait operation timed out [System.ComponentModel.Win32Exception] Stack Trace: at System.Data.EntityClient.EntityCommandDefinition.ExecuteStoreCommands(EntityCommand entityCommand, CommandBehavior behavior) at System.Data.Objects.ObjectContext.CreateFunctionObjectResult[TElement](EntityCommand entityCommand, ReadOnlyMetadataCollection`1 entitySets, EdmType[] edmTypes, MergeOption mergeOption) at System.Data.Objects.ObjectContext.ExecuteFunction[TElement](String functionName, MergeOption mergeOption, ObjectParameter[] parameters) at APPLICATION.Business.SpiraTestEntities.TestCase_RetrieveParentFolders(Nullable`1 projectId, Nullable`1 folderId, Nullable`1 isIncludeSelf) at APPLICATION.Business.TestCaseManager.TestCaseFolder_GetParents(Int32 projectId, Int32 testFolderId, Boolean includeSelf) at APPLICATION.Web.Services.Ajax.TestSetTestCaseService.RetrieveNameDesc(Nullable`1 projectId, Int32 testSetTestCaseId, Nullable`1 displayTypeId) at SyncInvokeRetrieveNameDesc(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) I tried to fix the problem by rebuilding indexes, but it had no effect. Spirateam version 6.2.0.1 MS SQL Server 2014 Standard (64) Windows Server 2019 Standard edition, 24 GB, processors 6, Intel Xeon 4216 2.1 GHz Mon, 22 Jan 2024 10:03:06 -05002024-01-23T08:04:33-05:00/Support/Forum/spirateam/issues-questions/2895.aspxthreadId=2602Ilia Poliakov (ilya.polyakov@edetek.com)How to set up a workflow for product I we need a help to set up a workflow for product NEW, OPEN, WITH EVOSYS, PENDING WITH ORACLE, READY FOR RETEST, CLOSED, REOPEN In this way we have to set up a product for workflow. Need help for same. Wed, 13 Apr 2022 00:18:06 -04002022-04-14T07:55:32-04:00/Support/Forum/spirateam/issues-questions/2602.aspxthreadId=2601David J (support1@inflectra.com)how do i change a test set to a test case when it has data It seems that I have, unknowingly, created a test set instead of a test case. I have 30 plus attachments associated with this test set. How do I change it to a test case without needing to add all the attachments to a new test case ? Tue, 12 Apr 2022 17:33:51 -04002022-04-13T04:25:48-04:00/Support/Forum/spirateam/issues-questions/2601.aspxthreadId=2669David J (support1@inflectra.com)want to retrieve the total license used by Spira Team 1. We wanted to know how we can calculate the total license usage count in a month. for eg if we have 1000 license so out of 1000 what is the exact usage for a month. if you can share some query that can run via db that would be good as from UI only we can see the concurrent users which is of no use. 2. Can you tell me how we can calculate the peak usage of license of spira Team like what exactly we can take for calculating the peak usage if you want we can have a session also Regards Astha Mon, 22 Aug 2022 06:00:58 -04002022-08-22T07:07:44-04:00/Support/Forum/spirateam/issues-questions/2669.aspxthreadId=2619David J (support1@inflectra.com)Test Run - ZIP file attachment socket time out error Hi all, we are trying to attach a zip file using automation script(selenium java) at the test run level. we are using the JSON service call to attach zip file. when the file size is less than 1 MB, we are able to attach successfully. But when the file size is high (10 -15 MB) we are getting socket timeout exception. can someone help with this ? Tue, 07 Jun 2022 07:15:23 -04002022-06-07T09:35:09-04:00/Support/Forum/spirateam/issues-questions/2619.aspxthreadId=2632David J (support1@inflectra.com)Setting up Custom Lists When setting up a custom list, is there an option to make it dependent on another list? For example, Im setting up two lists: Primary Function & Secondary Function. I would like to set up the values for the Secondary Function to be dependent on whatever value the user picks for Primary Function. Tue, 05 Jul 2022 18:21:34 -04002022-07-05T19:54:47-04:00/Support/Forum/spirateam/issues-questions/2632.aspxthreadId=2639David J (support1@inflectra.com)Rename a Saved Filter Is it possible to rename a saved filter? I created one for testing purposes (setting up SpiraTeam for the first time), and now i cant seem to get rid of this, or at least rename it. Tue, 12 Jul 2022 20:24:21 -04002022-07-12T21:56:46-04:00/Support/Forum/spirateam/issues-questions/2639.aspxthreadId=2636Fredrik Liljegren (fredrik.liljegren@ascom.com)import ADImport project from Spira instance wo AD to Spira instance w AD Hello, The company I work with has had two different instances of Spira, one hosted where all users set their own passwords (no AD connection) and one on-premise installation with AD connection. The usernames are the same in both, but obviously not the passwords. Since the hosted instance was to be discontinued we exported the projects we needed to keep to prj-files. But when trying to import these to the AD-enabled instance, we get errors when trying to add users: Could not add user [System.ServiceModel.FaultException`1[Inflectra.SpiraTest.Utilities.ProjectMigration.SpiraSoapService.ServiceFaultMessage]] Unable to create user - InvalidPassword Server stack trace: at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc) at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message) Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) at Inflectra.SpiraTest.Utilities.ProjectMigration.SpiraSoapService.ISoapService.User_Create(RemoteUser remoteUser, String password, String passwordQuestion, String passwordAnswer, Nullable`1 projectRoleId) at Inflectra.SpiraTest.Utilities.ProjectMigration.Thread_Import.stp05_Users() My guess this is because the passwords doesnt match (I may very well be wrong here). If that is indeed the case, is there a way to remove the user passwords from the prj-file to make it importable? Any help is appreciated! Thu, 07 Jul 2022 11:15:20 -04002022-07-07T15:14:13-04:00/Support/Forum/spirateam/issues-questions/2636.aspxthreadId=2756David J (support1@inflectra.com)spirateam images broken linkProblem with embedded images Hi, After a server move, some of the embedded images are no longer displayed in the test cases. No worry, its because some of them were added with the full URL which is no longer valid. However, I dont get broken images in the test cases, just nothing. But if I generate a report (regardless of format), the images will be there, fully visible. I want to check the source of the affected test steps, and manually update the image URLs if needed, but I dont seem to be able to do just that. Theres only the rich text editor. We are using version 6.15.0 of Spira, I know that in older versions there was a View Source button in the toolbar, but I cant find that one anymore. Any help is welcome. // Fredrik Sun, 05 Feb 2023 18:22:12 -05002023-02-05T22:10:39-05:00/Support/Forum/spirateam/issues-questions/2756.aspxthreadId=2644Mihai Buldus (buldus.mihai@gmail.com)Custom Fields;Custom;ButtonCustom Buttons or Fields with functionalty Greetings everyone I would like to add a custom button or Field that when clicked triggers the start of an external application or triggers a REST call. Is such a thing possible with SpiraTest? Best regards, PurpleClover Tue, 19 Jul 2022 09:44:15 -04002022-07-21T08:02:06-04:00/Support/Forum/spirateam/issues-questions/2644.aspxthreadId=2647David J (support1@inflectra.com)REST API: POST to projects_projectid_test-sets_parameters My issue is regarding a POST operation to the REST API: projects\{project_id}\test-sets\parameters I find it impossible to create a test-set level test-case-parameter by using this REST API POST. The documentation is very unclear, but one would assume that I dont have to provide a TestCaseParameterId in the POST body because I am creating a new entity and this identifier should be created for me. I get an error like this every time. I am passing TestSetId (and the Id is good), Name, and Value, but not TestCaseParameterId. If I am really supposed to pass a TestCaseParameterId how am I supposed to get one? After all, the entire point of the call is to create a new TestCaseParameter (at the test-set level) right? So how do I know its ID before it exists? And if you do intend to assign an ID for me, shouldnt this REST call return the newly created entity so that I can find out what it is? Request Error The server encountered an error processing the request. The exception message is Database foreign key violation occurred. See server logs for more details. The exception stack trace is: at Inflectra.SpiraTest.Business.SpiraTestEntitiesEx.SaveChanges(SaveOptions options, Nullable`1 userId, Boolean updateHistory, Boolean sendNotification, Nullable`1 rollbackId) Looking in the server logs as suggested turns up a little more detail: Messages:Database foreign key violation occurred [APPLICATION.Business.EntityForeignKeyException]An error occurred while updating the entries. See the inner exception for details. [System.Data.UpdateException]The INSERT statement conflicted with the FOREIGN KEY constraint FK_TST_TEST_CASE_PARAMETER_TST_TEST_SET_PARAMETER. The conflict occurred in database SpiraTeam, table dbo.TST_TEST_CASE_PARAMETER, column TEST_CASE_PARAMETER_ID.The statement has been terminated. [System.Data.SqlClient.SqlException] Wed, 20 Jul 2022 17:44:26 -04002022-07-20T21:07:45-04:00/Support/Forum/spirateam/issues-questions/2647.aspxthreadId=2828David J (support1@inflectra.com)RestAPI: Content-Type header should not be required for GET Using the v6.0 RestAPI, and trying to GET data from Spira in json-format, the API requires that the Content-Type header is set to application/json. Clearly, it should be the Accept header that should be conveyed with the application/json value. Example: curl --user : -H Accept: application/json https://spiraservice.net/Services/v6_0/RestService.svc/projects/9/releases returns a 400 Bad request error while: curl --user : -H Content-Type: application/json https://spiraservice.net/Services/v6_0/RestService.svc/projects/9/releases returns a 200 OK with the requested data. Why does it matter? Trying to send a GET request with a Content body (required to set the content-header) using a .NET HttpClient, throws: ProtocolViolationException {Cannot send a content-body with this verb-type.} Getting Microsoft to change this behavior is probably not possible, but the Spira API should correctly handle the Accept header instead of the Content-Type header here. Thu, 13 Jul 2023 09:57:49 -04002023-07-13T10:24:11-04:00/Support/Forum/spirateam/issues-questions/2828.aspxthreadId=2719Raj Sharma (pankajnagla3@gmail.com)salesforce How to reset user password using RestAPI in Salesforce? I have Salesforce admin credentials and a password reset query. I want to reset the user password using Rest API. How to reset a user password using RestAPI in the Salesforce application? What is the password reset endpoint? User Usr1 = [Select Id from User where username= 'user1']; System.setPassword(usr1.Id,'Test123'); Mon, 05 Dec 2022 17:08:54 -05002022-12-05T17:21:00-05:00/Support/Forum/spirateam/issues-questions/2719.aspxthreadId=2687Daniele Terragni (d.terragni@quence.it)Upgrade SpiraTeam from 5.4.0.1 to 7.1 Hello. I would like to upgrade SpiraTeam from vs 5.4.0.1 to 7.1. By following instructions at https://spiradoc.inflectra.com/Spira-Administration-Guide/Installing-SpiraPlan/ I read: You can upgrade any SpiraPlan version that is 5.4.0.4 or newer using our v6 installer (for instance you can upgrade from 5.4.0.4 to 6.10, or from 6.9.0.1 to 6.10 using the exact same installer exe). First of all, the manual always talks about SpiraPlan (I found nothing about SpiraTest or SpiraTeam): I supposed it is valid fora all Spira products. Then it talks about upgrading from 5.4.0.4, to vs 6. No mention about who has got a previous vs, no mention about upgrading to vs 7. So: what should I do in order to upgrade SpiraTeam from 5.4.0.1 to 7.1? Should I run Spira-v7.1.0.0.exe or something else is needed? Thanks. Daniele Tue, 27 Sep 2022 15:56:34 -04002024-01-02T13:53:08-05:00/Support/Forum/spirateam/issues-questions/2687.aspxthreadId=2702David J (support1@inflectra.com)ConfigurationsConfigurations: doubts about effectiveness Hello. I have some doubts about the benefits of CONFIGURATIONS as they are actually managed in Spira. Lets use a simple example: I want to test the home page of a WEB application that is returned after login. The page is different based on the user profile and I have 10 profiles. I configured the CONFIGURATIONS based on 3 parameters: username, password and name of returned home page (the profile is implicitly meant by username/password). From all possible data combinations, I selected only the 10 meaningful ones. At the same time, I wrote a Test Case that contains the same 3 parameters in the steps representing the login action and the check of the returned home page. Then I linked the Test Case to a Test Set that contains only this Test Case (to simplify the context) and I run it. Correctly all the 10 instances were run with the proper parameters values. Where is the problem? 1) Lets suppose that in my run all the instances are passed but the last one (failed): the execution statuses of the Test Set and the contained Test Case are both Failed. Lets suppose, instead, that all the test instances are failed but the last one (passed): the statuses of the Test Set and the contained Test Case are Passed. This does not make sense: in practice all the instances are treated like a multiple run of the same test, hence only the last execution status is considered about the Test Case and the result hides the truth 2) Because of the previous point, it is not possible to distinguish the different instances: in tab Test Runs, all the runs are reported with the same name. Some are Passed, some are Failed, but it is not possible to understand which case they refer to, unless I open each single Test Run details: thats the only way to read the parameters values 3) What above impacts the reporting capabilities: in fact, I run 10 Test Cases, that are different, but Spira treats them as a unique Test Case, so the built-in reports show me an untrustworthy execution status and a lower number of executed Test Cases. If, instead, I base my reports on Test Runs, I have the problem to isolate the last set of executions from the previous ones. I mean, lets suppose I run the Test Set twice: how can I recognize and isolate the Test Runs related to the last run and ignore the Test Runs related to the first run? To me it seems to be impossible, at least at form level (I dont know when using a query in a custom report). To come to an end: my opinion is that this feature would be very useful if managed in a different way (like other tools do): every configuration should be treated as a standalone artefact (or similar), with its own name, execution status and runs and the execution status of the Test Set and the related Test Case should be the result of all the linked Test Configurations. Thanks, Daniele Fri, 28 Oct 2022 09:03:49 -04002022-11-05T16:01:05-04:00/Support/Forum/spirateam/issues-questions/2702.aspxthreadId=2709Daniele Terragni (d.terragni@quence.it)Sync Spirateam-Jira: treatment of field Reporter Hello. About Sync from Jira to Spira I noted that if I change the Reporter in Jira, after sync the new Reporter remains in Jira, but the field Detected By in Spira is not updated, having finally a misalignment between the 2 applications. Why? I would expect, instead, one of the following behaviours: Reporter switched back to previous user in Jira and no changes in Spira Detected By in Spira updated with the user contained in Reporter Thanks, Daniele Thu, 10 Nov 2022 08:26:37 -05002024-01-02T13:52:13-05:00/Support/Forum/spirateam/issues-questions/2709.aspxthreadId=2710Daniele Terragni (d.terragni@quence.it)Sync;Comments;SpiraTeamSync Jira-Spira: treatment of field Comment Hello. I observed that when I add a comment C1 to a bug in Jira, then the comment is replicated into Spira (correct). Then, if I add a new comment C2 in Jira, the sync brings C1 and C2 into Spira. Again, if I add a third comment C3 in Jira, the sync brings C1, C2 and C3 into Spira. At the end in Spira I have 6 comments instead of 3, due to duplicates: C1, C1, C1, C2, C2, C3. Note: I run this test writing one comment each 5 minutes, that is the time interval configured about syncs start. The offset I configured is 2. Im using SpiraTeam 7.2. How can avoit this behaviour? Thanks, Daniele Thu, 10 Nov 2022 08:43:52 -05002022-11-10T15:44:39-05:00/Support/Forum/spirateam/issues-questions/2710.aspxthreadId=2780David J (support1@inflectra.com)Hide Releases from Users unless Complete Hi All, Is there a way we can set permissions/settings so a certain user group cannot see a release unless it is at completed status? We would like to share our releases with external users, but do not want them to access the content prior to completion. Kind regards Wed, 05 Apr 2023 10:31:21 -04002023-04-05T14:36:45-04:00/Support/Forum/spirateam/issues-questions/2780.aspxthreadId=2741LUIS Lazcano (luis-e.lazcano@hpe.com)is there a reverse process to pulling test cases into Test Sets? How can I take out test cases from Test Sets that have been pulled in Spiraplan? Thu, 05 Jan 2023 21:04:14 -05002023-01-06T16:25:17-05:00/Support/Forum/spirateam/issues-questions/2741.aspxthreadId=2742Heath Bentley (H.Bentley@cairns.qld.gov.au)Unlink an incident has been linked by mistake during a test run Hi I have got an incident which has been linked to a test run during execution of a test case by mistake. This incident is aslo linked to some other tests cases. How can I do to unlink the incident to the test case attached by mistake taking into account that I cant erase the incident since it is alo linked to some other tests cases ? Why do I need that ? In my reporting, I can see that my last execution of the test case is passed but that it is linked to an incident which is not closed Thanks for your help Regards Hugues Fri, 06 Jan 2023 08:23:40 -05002023-02-17T04:08:08-05:00/Support/Forum/spirateam/issues-questions/2742.aspxthreadId=2753David J (support1@inflectra.com)Parameters Test cases SpirateamPass parameters to Test Case : Insert at Cursor not operational Hi Inflectra, I am using Spirateam version 6.10.0.1 and I am facing problems in inserting Parameters in the steps of my test case. In fact, the documentation says : insert the parameter token at the current cursor position. To do this: edit the relevant test step open the Edit Parameters popup position the cursor where you want it in on one of the test step fields click Insert at Cursor . When I click on : Insert at Cursor, nothing happen..... Is it a know problem ? If yes when correction is scheduled ? Thanks for you answer regards Hugues Tue, 31 Jan 2023 09:57:34 -05002023-02-01T02:09:35-05:00/Support/Forum/spirateam/issues-questions/2753.aspxthreadId=2781Hugues FAURE (huguesfi78@gmail.com)Concurrent access .... Hi Inflectra Support team, whatever the product, the pricing is based on concurrent access rate. My question is the following in Spira (whatever the product), when someone log in, does it exist cases where according to the profile it can take more then one token .....In some other product from the market, we have this that can happen. According to me , it is not the case with Inflectra product. but can you confirm please Wed, 12 Apr 2023 09:26:43 -04002023-04-12T11:26:51-04:00/Support/Forum/spirateam/issues-questions/2781.aspxthreadId=2786David J (support1@inflectra.com)Spirateam versus Kronodesk Hi Support inflectra I have got a question regarding this two products from Inflectra. I wonder which one allows more easiily to calculate how long a ticket has spent on customer side, on integration side,etc.....I mean whic one allows to calculate the SLA of how long the ticket from the client has been on integration/Editor side. That means a system that take into account when a ticket is send back to the customer because for additional information, the chrono must stopped until the answer is back to the integrator/editor side. Thanks for your answer on this question regards Hugues PS : I know that with spirateam we can have a report which give the date to any changes on the statuts but this reports seams to take into account only the modification made by the workflow. Sometimes the users go to the table view and modify the status directly from the table view......Is there a way to forbid such behavior ? Fri, 28 Apr 2023 12:56:32 -04002023-04-28T13:54:53-04:00/Support/Forum/spirateam/issues-questions/2786.aspxthreadId=2859David J (support1@inflectra.com)Jira DataSyncService DataSync SpiraTeamSpira - Jira integration Hello! Im working on Spira - Jira integration at my company and I ran into a problem that if the Jira ticket is created by anyone, my own user still appears in the creator. We created a technical user in Spira so that the Spira tickets coming from Jira are created by him, I entered the users name and password in the DataSyncService config file, but my user still creates the tickets. Could you please help me with where the user needs to be rewritten, or what the problem might be? Thank you! Mon, 09 Oct 2023 09:15:20 -04002023-11-12T13:04:04-05:00/Support/Forum/spirateam/issues-questions/2859.aspxthreadId=2860David J (support1@inflectra.com)Jira DataSyncService DataSync SpiraTeamUpdate Jira with changes made to incidents in SpiraTeam Hello! I integrated Spira with Jira successfully, everything works fine. Jira changes are automatically transferred to Spira but the reverse does not work (new Spira incidents are transferred to Jira, but when i edit one of them, nothing happens in Jira). Heres the situation: Mapping is ok, i dont get any error messages in the logs I wrote Both (without quotes) in Custom 03 field Resetted the synchronization in Spira What did i do wrong? Or if nothing, what are the appropriate steps? Thanks in advance! Wed, 18 Oct 2023 13:06:22 -04002024-01-02T19:38:04-05:00/Support/Forum/spirateam/issues-questions/2860.aspxthreadId=2778David J (support1@inflectra.com)Spira API, deleted or no access or other reasons? Hello all! Is there a way to understand through API that task/incident was deleted from the system? To distinguish it from the situation when user doesnt have permissions to that project. Let me add more details. Initially we have only ticket name, for example: TK:10000 or IN:20000 So, we use this API to extract tickets project_id first: https://eti.spiraservice.net/services/v6_0/RestService.svc/system/artifact-types/3/120631/project-id Only after that using additionally project_id value for ticket we can use following APIs to extract ticket details: https://eti.spiraservice.net/services/v6_0/RestService.svc/projects/16/incidents/32890 https://eti.spiraservice.net/services/v6_0/RestService.svc/projects/15/tasks/41230 When we use API to extract project_id there are only 2 cases of HTTP response: 200 or 400 In case of error HTTP 400 we receive following error text, which do not give information if ticket was deleted or user have no access to ticket/project: The server encountered an error processing the request. The exception message is Incident 17730 doesnt exist in the system.. See server logs for more details. The exception stack trace is: at Inflectra.SpiraTest.Business.IncidentManager.RetrieveById(Int32 incidentId, Boolean includeResolutions, Boolean includeDeleted, Boolean includeTestRunSteps) at Inflectra.SpiraTest.Web.Services.v6_0.RestService.System_GetProjectIdForArtifact(String artifact_type_id, String artifact_id) at SyncInvokeSystem_GetProjectIdForArtifact(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) Maybe there is another API we should use to check if ticket was deleted or user has no access to ticket/project taking into account that we initially have ticket type (IN, TK) and ticket number only? Best, Yelzhan Thu, 30 Mar 2023 12:19:49 -04002023-04-03T17:45:13-04:00/Support/Forum/spirateam/issues-questions/2778.aspxthreadId=2767Kat A (support2@inflectra.com)#JIRA #SPIRATeam SPIRA-JIRA integration Hello. Try to tune the synchronization between SpiraTeam and Jira. We use SpiraTeam On-Premise and Jira Cloud. Could you help us with actual instructions for this synchronization. Didnt find one on sites: https://spiradoc.inflectra.com/External-Bug-Tracking-Integration/Using-SpiraTeam-with-JIRA-5+/ https://www.inflectra.com/SpiraTeam/Downloads.aspx Wed, 15 Mar 2023 13:49:32 -04002023-03-15T15:56:14-04:00/Support/Forum/spirateam/issues-questions/2767.aspxthreadId=2791an ti (anatol.tissen@yahoo.de)SpiraTeam (ALM) slow start performance Helo Community, Currently the ALM software takes almost 60 seconds to start (before the login mask appears). How can I speedup the starting process? There are no warning/errors in the windows event logs. Only some Information are displayed from: Search-ProfileNotify (Event-ID 5) Desktop Windows Manager (Event-ID 9027) and a warning from the past. could not resolve www.inflectra.com Mon, 22 May 2023 10:15:11 -04002023-05-26T08:44:50-04:00/Support/Forum/spirateam/issues-questions/2791.aspxthreadId=2810David J (support1@inflectra.com)Spira Api Hello community, I am following the Spira official documents. And I am looking for the API end point for getting the meta data fields before creating an incident, and I also need the information regarding which fields are mandatory or optional. Is there any such endpoint available? If not, guide me as much as possible. Thank you Mayukh Sen Mon, 12 Jun 2023 13:20:09 -04002023-06-13T08:12:19-04:00/Support/Forum/spirateam/issues-questions/2810.aspxthreadId=2816David J (support1@inflectra.com)How to run Rapise test cases using Rapise Launcher Rapise test cases are present in Spira Team. Could you provide the steps to run it using rapise launcher. Thanks! Tue, 20 Jun 2023 03:52:30 -04002023-06-20T11:29:21-04:00/Support/Forum/spirateam/issues-questions/2816.aspxthreadId=2830Christof Layher (christof.layher@biontech.de)removal of associations Hi, I am currently working my way into Spiraplan for many things i found an answer. Not for this... Maybe i am searching wrong. Here is the thing: If i have an artifact and link it to some other. Let say, i link a test case to a requirement. Now i approve the requirement, i approve the test case. The test case fails, easies solution: i remove the link between these two and have now a green dashboard ;) Is there a way to avoid removal of links for items with a specific state? Thank you Christof Wed, 26 Jul 2023 13:37:35 -04002023-07-27T13:39:38-04:00/Support/Forum/spirateam/issues-questions/2830.aspxthreadId=2837David J (support1@inflectra.com)Problem with manual test run creation using REST I am trying to create a test run using the rest api. After reading the documentation I have made a little code but I dont know what Im doing wrong because when I do the PUT, it doesnt work. I think it may be related to the dictionary that is sent in the request but Im not sure. The code is the following: import requests from datetime import datetime # Set up the API endpoint URLs api_url = "https://xyz.spiraservice.net/Services/v6_0/RestService.svc" project_id = 9 # Replace with your project ID release_id = 807 # Credentials and login username = "xyz" api_key = "{xyz-xyz-xyz-xyz-xyz}" auth = (username, api_key) # Petition header headers = { "Content-Type": "application/json" } # Create a new test run shell dictionary new_test_run = [2361] # Construct the test run shell test_run_create_endpoint = f"{api_url}/projects/{project_id}/test-runs/create?release_id={release_id}" # Make a POST request to create the test run shell response_post = requests.post(test_run_create_endpoint, headers=headers, auth=auth, json=new_test_run) # Check if the request was successful if response_post.status_code == 200: # HTTP 201 Created test_run = response_post.json() print(test_run) # if "TestRunId" in test_run: # test_run_id = test_run["TestRunId"] # print(f"Test run created successfully with ID: {test_run_id}") # else: # print("Error: Test run ID not found in the response") else: print(f"Error creating test run: {response_post.status_code} - {response_post.text}") # Update the test run 0001-01-01T00:00:00 test_run_data = [ {"TestRunId": 0,}, {"ExecutionStatusId" : 1}, {"EndDate" : datetime.now().strftime("%Y-%m-%dT%H:%M:%S.000")} ] endpoint = f"{api_url}/projects/{project_id}/test-runs?end_date={test_run_data[1]['EndDate']}" response = requests.put(endpoint, headers=headers, auth=auth, json=test_run_data) # Check if the request was successful if response.status_code == 200: # HTTP 201 Created test_run = response.json() print(test_run) # if "TestRunId" in test_run: # test_run_id = test_run["TestRunId"] # print(f"Test run created successfully with ID: {test_run_id}") # else: # print("Error: Test run ID not found in the response") else: print(f"Error creating test run: {response.status_code} - {response.text}") Im quite new in this so the code must be improved a lot. I just want to make the test run first. Thanks in advance, Javier. Wed, 09 Aug 2023 09:14:43 -04002023-08-09T12:55:40-04:00/Support/Forum/spirateam/issues-questions/2837.aspxthreadId=2841David J (support1@inflectra.com)Selenium testng extent reportUpload extent reports would it be possible to attach extent report to the test case after testng execution? - Selenium, testng , extent report Mon, 21 Aug 2023 15:00:52 -04002023-08-22T04:12:55-04:00/Support/Forum/spirateam/issues-questions/2841.aspxthreadId=2847David J (support1@inflectra.com)Selenium testng runtime parametersparametersHow to read parameters in runtime + Java + TestNg Hi, Im using CommandLine+RemoteLaunchX, and I have added parameters in the editParameters section (in TestCase & TestSet). How can I read them at runtime in Java? I have attempted to use System.getProperty(search), but it didnt work. Thanks, Wed, 06 Sep 2023 16:54:33 -04002023-09-08T21:12:02-04:00/Support/Forum/spirateam/issues-questions/2847.aspxthreadId=2843Golnoush Abaei (golnoush.abaei@rmit.edu.au)Integration of SpiraPlan with JMeter Hi, I have followed the steps in this link to set the Spira RemoteLaunchX and also followed all the steps in this link to be able to execute the JMeter Test Sets from SpiraTeam; however, it was not successful. I dont get any errors (please see below). I have also tried to use Spira RemoteLaunch plugin, but with that one also nothing happened. I would appreciate it if you can help with this problem. Thanks Starting RemoteLaunch... ======================== Server URL: https://rmit.spiraservice.net Server Login: sxxxxxxx Automation Host: JMeterTestChecking License Key for: RMIT Production License Key in Use. Testing connection to Spira... Successfully connected to Spira.Exiting RemoteLaunch... ======================== Tue, 29 Aug 2023 10:44:41 -04002023-08-29T11:35:08-04:00/Support/Forum/spirateam/issues-questions/2843.aspxthreadId=2900David J (support1@inflectra.com)IE not supported in Spira Rest API v7 Hi, i am testing Report generate ( SpiraPlan: REST Web Service (inflectra.com) ) using Rest API v7 with Postmann and C#. But the Problem is, it showed the IE is not anymore supported. Do you have any idea, how can setup Postmann or c# for it? Thank you in andvance! Tue, 06 Feb 2024 08:01:33 -05002024-02-06T12:55:28-05:00/Support/Forum/spirateam/issues-questions/2900.aspx