Inflectra Customer Forums: Merge Incidents (Thread) en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spiratest/issues-questions/1124.aspxthreadId=1124Ben Patterson (benjamin.patterson@theconsortium.com)incidentsMerge Incidents Thu, 08 Jan 2015 15:42:04 -05002015-08-05T14:28:43-04:00/Support/Forum/spiratest/issues-questions/1124.aspxmessageId=1993Ben Patterson (benjamin.patterson@theconsortium.com) Can't seem to see the post, so I will post it again. We have found with several users that we g Can't seem to see the post, so I will post it again. We have found with several users that we get multiple incidents opened for similar issues with slight differences that can all have 1 resolution, is there any way in which we can merge/link incidents so that accessing one incident will show all the related incidents? Thu, 08 Jan 2015 15:46:55 -05002015-01-08T15:46:55-05:00/Support/Forum/spiratest/issues-questions/1124.aspx#reply1993messageId=1997Kat A (elise.brooks@inflectra.com) Hi Benjamin, Yes, you can create associations between incidents. Simply go to the "Associat Hi Benjamin, Yes, you can create associations between incidents. Simply go to the "Associations" tab on the incident detail page and click on "Add". In addition, you may want to set the incident status to "duplicate" Fri, 09 Jan 2015 16:34:08 -05002015-01-09T16:34:08-05:00/Support/Forum/spiratest/issues-questions/1124.aspx#reply1997messageId=1999Ben Patterson (benjamin.patterson@theconsortium.com) Hello, Thanks for the help, I've looked at associations and that does work but if possible Hello, Thanks for the help, I've looked at associations and that does work but if possible we would like to merge incidents so that a response on one incident would also show on any that have been linked. Is this something that we can do? Thanks, Ben Mon, 12 Jan 2015 09:38:43 -05002015-01-12T09:38:43-05:00/Support/Forum/spiratest/issues-questions/1124.aspx#reply1999messageId=2000Kat A (elise.brooks@inflectra.com) Hi Ben, Not at this time. But it is on our list of potential future enhancements. Regar Hi Ben, Not at this time. But it is on our list of potential future enhancements. Regards, Elise Mon, 12 Jan 2015 17:52:47 -05002015-01-12T17:52:47-05:00/Support/Forum/spiratest/issues-questions/1124.aspx#reply2000messageId=2269Ruth L Collier (ruthlavinia@me.com) Elise, Just reading this thread. Can we link Incidents across different projects within Spira Elise, Just reading this thread. Can we link Incidents across different projects within SpiraTeam? I know you can associate Indcidents within the 1 project, but can you click on a totally different project and create an association to an incident in there? Sincerely, Ruth Fri, 31 Jul 2015 11:38:21 -04002015-07-31T11:38:21-04:00/Support/Forum/spiratest/issues-questions/1124.aspx#reply2269messageId=2275Kat A (elise.brooks@inflectra.com) Hi Ruth, Not yet. In version 4.2, associations can only be established within a project. Ho Hi Ruth, Not yet. In version 4.2, associations can only be established within a project. However, cross-project associations are planned for our next major release (5.0). Regards, Elise Wed, 05 Aug 2015 14:28:42 -04002015-08-05T14:28:42-04:00/Support/Forum/spiratest/issues-questions/1124.aspx#reply2275