Inflectra Customer Forums: How to sync incident again after deleting from JIRA (Thread) I have created incident in spirateam which is synced with JIRA. Now i have deleted synced incident from JIRA. How i will get same deleted incident in JIRA again? And one more question is that after deleting bug from JIRA why jira key and Jirasync Id is showing in Spirateam on same deleted bug?And what is the possible way to sync again to same deleted bug? en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spiratest/issues-questions/1381.aspxthreadId=1381Naina Chaurasia (naina.chaurasia@valuelabs.com)jira synchronizationHow to sync incident again after deleting from JIRA I have created incident in spirateam which is synced with JIRA. Now i have deleted synced incident from JIRA. How i will get same deleted incident in JIRA again? And one more question is that after deleting bug from JIRA why jira key and Jirasync Id is showing in Spirateam on same deleted bug?And what is the possible way to sync again to same deleted bug? Mon, 29 Feb 2016 07:39:15 -05002016-02-29T16:30:18-05:00/Support/Forum/spiratest/issues-questions/1381.aspxmessageId=2520David J (adam.sandman+support@inflectra.com) Hi Naina The solution is to: Login to SpiraTest as a project owner (of the project in question Hi Naina The solution is to: Login to SpiraTest as a project owner (of the project in question) Locate the incident in SpiraTest Blank out the value of the special 'JIRA Data Sync ID' field in SpiraTest Click 'Force Resync' in the Data Synchronization administration Now the incident will get resynched with JIRA. Regards Adam Mon, 29 Feb 2016 16:30:18 -05002016-02-29T16:30:18-05:00/Support/Forum/spiratest/issues-questions/1381.aspx#reply2520