I'm trying to update existing test cases edited in the Excel Add-In but when I try to export the test cases from Excel to Spira, all test cases are marked with error "Database concurrency condition detected". I'm using SpiraTest v 3.0 (012). en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spiratest/issues-questions/169.aspxthreadId=169Anssi I Heikkil+ñ (anssi_heikkila@mentor.com) I'm trying to update existing test cases edited in the Excel Add-In but when I try to export the test cases from Excel to Spira, all test cases are marked with error "Database concurrency condition detected". I'm using SpiraTest v 3.0 (012). Tue, 04 Oct 2011 06:52:16 -04002014-01-07T06:28:46-05:00/Support/Forum/spiratest/issues-questions/169.aspxmessageId=327David J (adam.sandman+support@inflectra.com)Please download the latest version of the MS-Office Add-In, we have fixed the issue.Tue, 04 Oct 2011 15:49:27 -04002011-10-04T15:49:27-04:00/Support/Forum/spiratest/issues-questions/169.aspx#reply327messageId=330Anssi I Heikkil+ñ (anssi_heikkila@mentor.com) I'm using it (version 3.0.0) already. However, I downloaded it again and installed it in repair-mode. Error still happens. Thu, 13 Oct 2011 13:35:51 -04002011-10-13T13:35:51-04:00/Support/Forum/spiratest/issues-questions/169.aspx#reply330messageId=331Anssi I Heikkil+ñ (anssi_heikkila@mentor.com) I just noticed that test cases are updated but error is displayed for test steps. Thu, 13 Oct 2011 13:39:13 -04002011-10-13T13:39:13-04:00/Support/Forum/spiratest/issues-questions/169.aspx#reply331messageId=333David J (adam.sandman+support@inflectra.com) I don't think you have the latest version as it was definitely fixed in the latest version. Please try clearing your browser cache first as your browser may not actually be downloading the latest version, but instead using the local cache. Fri, 14 Oct 2011 16:16:08 -04002011-10-14T16:16:08-04:00/Support/Forum/spiratest/issues-questions/169.aspx#reply333messageId=1456Elena Solís (msolis@interax.com.mx) Hi Adam, I have this problem, I just saved an incident but the Internet connection went down , I tried to logon Spiratest and Spira Says Tue, 07 Jan 2014 06:26:33 -05002014-01-07T06:26:33-05:00/Support/Forum/spiratest/issues-questions/169.aspx#reply1456messageId=1457Elena Solís (msolis@interax.com.mx) Elena Solís Hi Adam, I have this problem, I just saved an incident but the Internet connection went down , I tried to logon Spiratest and Spira Says: Your login attempt was not successful. Please try again. I try to logged in with other user and I reviewed the events log and I saw this message "Database concurrency condition", could you help me please? Thank you Tue, 07 Jan 2014 06:28:46 -05002014-01-07T06:28:46-05:00/Support/Forum/spiratest/issues-questions/169.aspx#reply1457