Inflectra Customer Forums: Jira Integration issue (Thread) have run into issues integrating Spiratest with Jira. We have the hosted service. 1. Downloaded and DesktopDataSync.exe and copied Jira dlls to the same folder. Made sure that the service is running (polling at 2 minutes interval) 2. Configured JiraDataSync->Project Mappings (Mapped the fields under Incident artifact at this point) 3. Provided connection info (https:// /rpc/soap/jirasoapservice-v2) (confirmed that axis server was running); jira login/password (this account has admin access to Jira) It is still not working and I see error message under Spiratest->Data synchronization = The description for Event ID 0 in Source DesktopDataSync cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them . Am I missing anything in configuration? Kindly help me to fix this issue and that would be much appreciated. Thanks, Kushal en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spiratest/issues-questions/1711.aspxthreadId=1711Kushal Revankar (kushal.revankar@igs-india.net)jira issueJira Integration issue have run into issues integrating Spiratest with Jira. We have the hosted service. 1. Downloaded and DesktopDataSync.exe and copied Jira dlls to the same folder. Made sure that the service is running (polling at 2 minutes interval) 2. Configured JiraDataSync->Project Mappings (Mapped the fields under Incident artifact at this point) 3. Provided connection info (https:// /rpc/soap/jirasoapservice-v2) (confirmed that axis server was running); jira login/password (this account has admin access to Jira) It is still not working and I see error message under Spiratest->Data synchronization = The description for Event ID 0 in Source DesktopDataSync cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them . Am I missing anything in configuration? Kindly help me to fix this issue and that would be much appreciated. Thanks, Kushal Tue, 11 Jul 2017 07:13:23 -04002017-07-12T14:43:02-04:00/Support/Forum/spiratest/issues-questions/1711.aspxmessageId=3058David J (adam.sandman+support@inflectra.com) Hi Kushal Most likely you have the wrong URL. That one was for JIRA3/4 when we used their older SO Hi Kushal Most likely you have the wrong URL. That one was for JIRA3/4 when we used their older SOAP API. For JIRA 5 and later, the URL should be: https:// or http:// If that doesnt work, please log a support ticket. Regards Adam Wed, 12 Jul 2017 14:43:02 -04002017-07-12T14:43:02-04:00/Support/Forum/spiratest/issues-questions/1711.aspx#reply3058