Inflectra Customer Forums: Defects tracking (Thread) I am wondering if there is a way to check if an incident has failed a retest more then once? This could either be an incident listed with multiple retests or multiple validation failed I understand you can select an incident and view the history, but this is not an option for such a large scale of incidents and I am looking to have an overview of ALL incidents that have had a retest failed. Another issue is I can not figure out how to see if a defect has reoccurred after being fixed/ resolved? How can I get an overview of all defects that have resurfuced? Please let me know if anyone can help. en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spiratest/issues-questions/1749.aspxthreadId=1749Alice Cooney (red_hottie777@hotmail.com)Defects tracking I am wondering if there is a way to check if an incident has failed a retest more then once? This could either be an incident listed with multiple retests or multiple validation failed I understand you can select an incident and view the history, but this is not an option for such a large scale of incidents and I am looking to have an overview of ALL incidents that have had a retest failed. Another issue is I can not figure out how to see if a defect has reoccurred after being fixed/ resolved? How can I get an overview of all defects that have resurfuced? Please let me know if anyone can help. Wed, 04 Oct 2017 00:47:05 -04002017-10-10T15:56:39-04:00/Support/Forum/spiratest/issues-questions/1749.aspxmessageId=3119Jim R (donotreply5@kronodesk.net) Hi Alice You can check to see if the defect was reopened vs. opened by using separate statuses in Hi Alice You can check to see if the defect was reopened vs. opened by using separate statuses in the workflow for Open vs. Reopen. For the part about the history and the # times. People have published some custom reports that can do this in the Custom Report forum . Regards Jim Wed, 04 Oct 2017 14:51:57 -04002017-10-04T14:51:57-04:00/Support/Forum/spiratest/issues-questions/1749.aspx#reply3119messageId=3124Alice Cooney (red_hottie777@hotmail.com) Thank you. Creating a custom report template seems like a suitable option. However, I am strugglin Thank you. Creating a custom report template seems like a suitable option. However, I am struggling to locate the Administration > System > Edit Reports that is created to edit the reports and create a new template. Are you able to assist with this? where is the Administration located and is it only accessible for certain permissions? Thanks! Thu, 05 Oct 2017 00:23:20 -04002017-10-05T00:23:20-04:00/Support/Forum/spiratest/issues-questions/1749.aspx#reply3124messageId=3125Kat A (elise.brooks@inflectra.com) Hi Alice, Click on the down arrow next to the Spira logo in the upper left. If you dont see a menu Hi Alice, Click on the down arrow next to the Spira logo in the upper left. If you dont see a menu item for Administration, then you dont have access to it. To get access, please check with your internal SpiraTest administrator. For custom reporting, you need System Administrator permission on your user, since it provides access to the entire database. Regards, Elise Tue, 10 Oct 2017 15:56:39 -04002017-10-10T15:56:39-04:00/Support/Forum/spiratest/issues-questions/1749.aspx#reply3125