<rss version="2.0" xmlns:a10="http://www.w3.org/2005/Atom"><channel><title>Inflectra Customer Forums: Sending an email when an incident changes status (Thread)</title><description>  How can I set up an email notification to be sent when an incident changes status?    </description><language>en-US</language><copyright>(C) Copyright 2006-2026 Inflectra Corporation.</copyright><managingEditor>support@inflectra.com</managingEditor><category domain="http://www.dmoz.org">/Computers/Software/Project_Management/</category><category domain="http://www.dmoz.org">/Computers/Software/Quality_Assurance/</category><generator>KronoDesk</generator><a10:contributor><a10:email>support@inflectra.com</a10:email></a10:contributor><a10:id>http://www.inflectra.com/kronodesk/forums/threads</a10:id><ttl>120</ttl><link>/Support/Forum/spiratest/issues-questions/231.aspx</link><item><guid isPermaLink="false">threadId=231</guid><author>Linzi Roadnight (lroadnight@emimusicpub.com)</author><title>Sending an email when an incident changes status</title><description>  How can I set up an email notification to be sent when an incident changes status?    </description><pubDate>Wed, 11 Jan 2012 15:20:28 -0500</pubDate><a10:updated>2012-01-17T16:12:08-05:00</a10:updated><link>/Support/Forum/spiratest/issues-questions/231.aspx</link></item><item><guid isPermaLink="false">messageId=455</guid><author>David Brizell (davidbr@bemac.com)</author><title> I configured this via the Workflows setting under Incidents on a per transition basis which specifi</title><description> I configured this via the Workflows setting under Incidents on a per transition basis which specifies who gets notified when the transition is executed.    Hope that helps. </description><pubDate>Tue, 17 Jan 2012 16:12:08 -0500</pubDate><a10:updated>2012-01-17T16:12:08-05:00</a10:updated><link>/Support/Forum/spiratest/issues-questions/231.aspx#reply455</link></item></channel></rss>