Inflectra Customer Forums: Timeout when opening Testing Tab (Thread) When a user is trying to open up the testing tab within Spiratest 3.2, it will give this error 'System.Data.SqlClient.SqlException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.' The weird part is that this is only happening for one user and not the others. We have tested this scenario using the same computer with the same roles and 1 user can get the test cases to load and the other user cannot. en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spiratest/issues-questions/479.aspxthreadId=479lana krohne (lana.krohne@geha.com)Timeout when opening Testing Tab When a user is trying to open up the testing tab within Spiratest 3.2, it will give this error 'System.Data.SqlClient.SqlException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.' The weird part is that this is only happening for one user and not the others. We have tested this scenario using the same computer with the same roles and 1 user can get the test cases to load and the other user cannot. Mon, 28 Jan 2013 20:06:24 -05002013-04-05T09:26:10-04:00/Support/Forum/spiratest/issues-questions/479.aspxmessageId=898David J (adam.sandman+support@inflectra.com) Hi Iana Please follow these steps to fix the issue: https://www.inflectra.com/Support/Know Hi Iana Please follow these steps to fix the issue: https://www.inflectra.com/Support/KnowledgeBase/KB10.aspx Regards Adam Tue, 29 Jan 2013 20:06:11 -05002013-01-29T20:06:11-05:00/Support/Forum/spiratest/issues-questions/479.aspx#reply898messageId=1017Fotini Charpidi (fotini.charpidi@intrasoft-intl.com) Hello, We encountered the same issue in some PCs where this did not exist in others. We cleaned t Hello, We encountered the same issue in some PCs where this did not exist in others. We cleaned the cash memory and the cookies from the browsers in the PCs where this timeout occurred and the problem was solved. I hope this helps you too. Regards, Fotini CHARPIDI Test Team Leader Intrasoft International Fri, 05 Apr 2013 09:26:09 -04002013-04-05T09:26:09-04:00/Support/Forum/spiratest/issues-questions/479.aspx#reply1017