Hi, I have just upgraded SpiraTest from 3.2 to 4.0. When I try to open report page, I have the following message: A system error has occurred... Please click on the 'My Page' link to return to the application Offending URL: __Page Source: System.Web Message: Cannot deserialize the blob of personalization data associated with the current page. Parameter name: data Stack trace: at System.Web.UI.WebControls.WebParts.BlobPersonalizationState.DeserializeData(Byte[] data) at System.Web.UI.WebControls.WebParts.BlobPersonalizationState.get_UserState() at System.Web.UI.WebControls.WebParts.BlobPersonalizationState.ApplyPersonalization(Control control, String personalizationID, Boolean isWebPartManager, PersonalizationScope extractScope, GenericWebPart genericWebPart) at System.Web.UI.WebControls.WebParts.BlobPersonalizationState.ApplyWebPartManagerPersonalization() at System.Web.UI.WebControls.WebParts.WebPartManager.TrackViewState() at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) How can I correct this problem? Thank you Nathalie en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spiratest/issues-questions/499.aspxthreadId=499Nathalie Laborde (nathalie.laborde@cp.com) Hi, I have just upgraded SpiraTest from 3.2 to 4.0. When I try to open report page, I have the following message: A system error has occurred... Please click on the 'My Page' link to return to the application Offending URL: __Page Source: System.Web Message: Cannot deserialize the blob of personalization data associated with the current page. Parameter name: data Stack trace: at System.Web.UI.WebControls.WebParts.BlobPersonalizationState.DeserializeData(Byte[] data) at System.Web.UI.WebControls.WebParts.BlobPersonalizationState.get_UserState() at System.Web.UI.WebControls.WebParts.BlobPersonalizationState.ApplyPersonalization(Control control, String personalizationID, Boolean isWebPartManager, PersonalizationScope extractScope, GenericWebPart genericWebPart) at System.Web.UI.WebControls.WebParts.BlobPersonalizationState.ApplyWebPartManagerPersonalization() at System.Web.UI.WebControls.WebParts.WebPartManager.TrackViewState() at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) How can I correct this problem? Thank you Nathalie Mon, 11 Feb 2013 10:45:35 -05002013-02-12T14:43:08-05:00/Support/Forum/spiratest/issues-questions/499.aspxmessageId=933David J (adam.sandman+support@inflectra.com) Hi Nathalie Please follow these steps: https://www.inflectra.com/Support/KnowledgeBase/KB31.aspx Regards Adam Mon, 11 Feb 2013 20:32:00 -05002013-02-11T20:32:00-05:00/Support/Forum/spiratest/issues-questions/499.aspx#reply933messageId=935Nathalie Laborde (nathalie.laborde@cp.com) Hi Adam, Thank you. There is no longer the error. Regards, Nathalie Tue, 12 Feb 2013 14:43:07 -05002013-02-12T14:43:07-05:00/Support/Forum/spiratest/issues-questions/499.aspx#reply935