I’ve made some workflow adjustments but am having problems. I’ve set the workflow so that when an Incident is ‘New’ the ‘Difficulty’ field is Disabled and Hidden, but I get message : >The field 'Difficulty' requires a value. I've made the same setting for the closed date/time, but this is also appearing, although no prompt/error message? Thanks Jamie en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spiratest/issues-questions/535.aspxthreadId=535Jamie A Barnes (j.barnes@hermes.co.uk) I’ve made some workflow adjustments but am having problems. I’ve set the workflow so that when an Incident is ‘New’ the ‘Difficulty’ field is Disabled and Hidden, but I get message : >The field 'Difficulty' requires a value. I've made the same setting for the closed date/time, but this is also appearing, although no prompt/error message? Thanks Jamie Wed, 13 Mar 2013 15:19:27 -04002013-03-14T10:24:33-04:00/Support/Forum/spiratest/issues-questions/535.aspxmessageId=986David J (adam.sandman+support@inflectra.com) Hi Jamie You may have this custom property set to not "Allow Empty" in the main custom property definition, that would still take effect independent of the workflow settings. Regards Adam Wed, 13 Mar 2013 20:25:52 -04002013-03-13T20:25:52-04:00/Support/Forum/spiratest/issues-questions/535.aspx#reply986messageId=989Jamie A Barnes (j.barnes@hermes.co.uk) Thanks Adam, you are quite right - user error! Jamie Thu, 14 Mar 2013 10:24:33 -04002013-03-14T10:24:33-04:00/Support/Forum/spiratest/issues-questions/535.aspx#reply989