How to generate automatic reminders (E-mail) when incidents remain open too long? (For example open incident last updated more than 10 days ago)en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spiratest/issues-questions/599.aspxthreadId=599AZL AZL (cm-spiratest@azl.eu) How to generate automatic reminders (E-mail) when incidents remain open too long? (For example open incident last updated more than 10 days ago)Wed, 29 May 2013 13:00:05 -04002013-05-29T19:52:39-04:00/Support/Forum/spiratest/issues-questions/599.aspxmessageId=1110David J (adam.sandman+support@inflectra.com) Hi Davy We don't currently have built-in notification events based on time-based conditions, you could however write a small app that calls our REST or SOAP API to get all the incidents that meet the specified criteria and send out emails... alternatively we do have the built-in Incident Aging graphs/reports. Regards Adam Wed, 29 May 2013 19:52:38 -04002013-05-29T19:52:38-04:00/Support/Forum/spiratest/issues-questions/599.aspx#reply1110