Inflectra Customer Forums: Unable to connect to server with excel 2007 add-in: content type mismatch (Thread) I installed the excel add-in and all prerequisites according to documentation. Downloaded and opened SpiraImportTemplate for excel. When I go to the add-in and connect I get the following message: "Unable to connect to Server. The error message was 'The content type text/html of the response message does not match the content type pf the binding (text.xml; charset=utf-8)." My browser access to spiratest works without issue. Please advise. Running Spiratest v4.0 (006). en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spiratest/issues-questions/666.aspxthreadId=666Matthew McComb (mmccomb@bioscale.com)Unable to connect to server with excel 2007 add-in: content type mismatch I installed the excel add-in and all prerequisites according to documentation. Downloaded and opened SpiraImportTemplate for excel. When I go to the add-in and connect I get the following message: "Unable to connect to Server. The error message was 'The content type text/html of the response message does not match the content type pf the binding (text.xml; charset=utf-8)." My browser access to spiratest works without issue. Please advise. Running Spiratest v4.0 (006). Tue, 06 Aug 2013 13:33:53 -04002013-08-07T14:36:38-04:00/Support/Forum/spiratest/issues-questions/666.aspxmessageId=1217David J (adam.sandman+support@inflectra.com) Hi Matthew I think you have the URL incorrect, causing it to pull back HTML instead of XML. Hi Matthew I think you have the URL incorrect, causing it to pull back HTML instead of XML. If that's not the case, please submit a help desk ticket with a screenshot of the Excel connection box including the URL that you are using. Thanks Adam Tue, 06 Aug 2013 19:22:00 -04002013-08-06T19:22:00-04:00/Support/Forum/spiratest/issues-questions/666.aspx#reply1217messageId=1220Matthew McComb (mmccomb@bioscale.com) Hi Adam, The server address was changed on me so I was just using the wrong URL as you sugg Hi Adam, The server address was changed on me so I was just using the wrong URL as you suggested. thanks, -Matt Wed, 07 Aug 2013 14:36:37 -04002013-08-07T14:36:37-04:00/Support/Forum/spiratest/issues-questions/666.aspx#reply1220