Hi, One of our users is experiencing the following error message when accessing the Test Cases module (which currently contains around 4000+ test cases): Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. He seems to be the only one experiencing this issue. We have tried to clear the cache on his machine however the same problem exists. Is there anything else we can try? The version of SpiraTest we are using is 4.0. Regards, Hamzah en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spiratest/issues-questions/720.aspxthreadId=720Hamzah Saleem (hamzah.saleem@amec.com) Hi, One of our users is experiencing the following error message when accessing the Test Cases module (which currently contains around 4000+ test cases): Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. He seems to be the only one experiencing this issue. We have tried to clear the cache on his machine however the same problem exists. Is there anything else we can try? The version of SpiraTest we are using is 4.0. Regards, Hamzah Tue, 24 Sep 2013 08:34:31 -04002013-09-24T15:23:22-04:00/Support/Forum/spiratest/issues-questions/720.aspxmessageId=1304David J (adam.sandman+support@inflectra.com) Hamzah Saleem Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. Hi Hamzah If you ever see SqlTimeout errors, please rebuild the SQL Server database indexes using these commands: https://www.inflectra.com/Support/KnowledgeBase/KB10.aspx Regards Adam Tue, 24 Sep 2013 15:23:22 -04002013-09-24T15:23:22-04:00/Support/Forum/spiratest/issues-questions/720.aspx#reply1304