We are using Jira v5.2.11 and SpiraTest v4.0. The synchronization with JIRA generates the following exception: General Error: There is an error in XML document (178, 285). at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle) at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Inflectra.SpiraTest.PlugIns.Jira4DataSync.JiraSoapService.JiraSoapServiceService.getIssuesFromJqlSearch(String in0, String in1, Int32 in2) at Inflectra.SpiraTest.PlugIns.Jira4DataSync.DataSync.Execute(Nullable`1 lastSyncDate, DateTime serverDateTime) Any idea what the reason could be? en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spiratest/issues-questions/859.aspxthreadId=859Roland Böni (roland.boni@fara.no)jira synchronization We are using Jira v5.2.11 and SpiraTest v4.0. The synchronization with JIRA generates the following exception: General Error: There is an error in XML document (178, 285). at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle) at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Inflectra.SpiraTest.PlugIns.Jira4DataSync.JiraSoapService.JiraSoapServiceService.getIssuesFromJqlSearch(String in0, String in1, Int32 in2) at Inflectra.SpiraTest.PlugIns.Jira4DataSync.DataSync.Execute(Nullable`1 lastSyncDate, DateTime serverDateTime) Any idea what the reason could be? Mon, 17 Mar 2014 09:01:43 -04002014-03-17T15:35:20-04:00/Support/Forum/spiratest/issues-questions/859.aspxmessageId=1564Jim R (donotreply5@kronodesk.net) Hi Roland It looks like you're using the JIRA 4.x plugin, I would switch to our newer JIRA 5.x+ plugin that uses the newer JIRA REST API (instead of SOAP) and if you still get issues, send a copy of the error message to support@inflectra.com (or use the help desk link above). Regards Jim Mon, 17 Mar 2014 15:35:20 -04002014-03-17T15:35:20-04:00/Support/Forum/spiratest/issues-questions/859.aspx#reply1564